This section discusses the interrelationship among different departments within TESCO, such as HR and Finance, R&D and Production, and the positive and negative aspects of the macro environment affecting the retail sector.
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Table of Contents INTRODUCTION...........................................................................................................................1 TASK 1............................................................................................................................................1 P1 Various forms and purpose of voluntary, private and public organisation............................1 P2.Scope and size of various kinds of entities............................................................................3 TASK 2............................................................................................................................................7 P3 Interrelationship among various departments within company.............................................7 TASK 3............................................................................................................................................9 P4 Macro environment positive as well as negative aspects.......................................................9 TASK 4..........................................................................................................................................11 P5. Strength and Weaknesses identification of entity with the help of internal and external analysis......................................................................................................................................11 P6 Strengths and weaknesses interrelate with external macro factors......................................13 CONCLUSION..............................................................................................................................14 REFERENCES..............................................................................................................................16
INTRODUCTION Business environment is a combination of different external as well as internal elements that are influencing functions and activities of organisation such as management, employees, consumers, demand and supply and business regulations. In order to overcome impacts of these factors it is essential of organisations to duly have proper understanding of influence of these elements upon business functioning (Chaouk, Pagliari and Moxon, 2020). This will lead entity towards assuring long term sustainability and maximum growth. Present report has been conducted on TESCO, company operates in retailing sector and was established in 1919. TESCO is a British multinational grocery and general merchandise unit which is offering high quality services and products to customers. Present report includes discussions upon different companies in distinguished sector, size, scope , structure and legal structure. Further this project revolves around Swot and Pestle of companies so as to determined conditions of internal and external environment. In addition to this, formative relationship among different functional unit of company is also being given in this report. Lastly, strengths and weaknesses interrelate with external macro factors are also given in this report. TASK 1 P1 Various forms and purpose of voluntary, private and public organisation There are number of organisation operating their business roles and functioning in different sector like public, private and voluntary with different size, scope, aim, purpose and legal structure which is mentioned below: Private sector: Privatesectororganisationsarebeingownedandeffectivelymanagedbyprivate individuals or groups (Künle and Minke, 2020). Main aim of these units is to earn large base of profitability. Funds to operate business functions are being acquired from bank loans, investors, financial institutions and more. For example:TESCO is performing their business activities in retail sector, company aim towards having high growth, sustainability and profitability in market. Purpose: 1
TESCO have an important purpose in which they engages in the process of maintaining the leading brand image in market. For this they serves their customers with high quality offerings. Legal Structure: Sole proprietorship:In this owner is a sole individual who have whole responsibility for losses and profitability. Partnership:Within this, two or more than individualsentered into an partnership agreement to conduct their business operations with agreed liability to share profits and loss. Company:Within this, organisations mainly offer share to public via IPO as to have high profit earnings. Legal structure of TESCO:This has been identified that TESCO legal structure is “ Corporate governance”. It has been evaluated that individuals in this sector mainly deal with shareholders in order to fulfil company objectives. Public sector: Organisations within this sector have common aim which is to serve customers with high quality offerings rather than earning profit (Golubkina and et. al.,2020). Customer satisfaction is primary objective of public companies. For example:NHS is offering public healthcare services to individuals within UK. Purpose:Consumer satisfaction is most important purpose of NHS, for which they offer wide range of qualitative services in affordable price range. Legal Structure:These organisations are basically owned, managed and run by authorities of government. State Government:These entities are basically wholly or partially managed or owned by authorities and institutions of state government. Local Government:Companies within this are mainly administered by institutions and authorities of local government. Central Government:Central government are responsible for controlling and managing of entities within this segment. Legal Structure of NHS: 2
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The legal structure of the NHS is substantially governed by the present version of the National Health Service Act 2006 (“the NHS Act”). Voluntary organisation: Organisations within this segment are performing their activities on voluntary basis as to provide community and individual with humanitarian services. Funds in these units are mainly comes as donations from private entities. For example:With having confederation of 20 organisations Oxfam is providing wide range of humanitarian services to individuals and communities in affected areas. Purpose:Oxfam is having main purpose to serve individual by maximising their standards of living. Legal Structure:Legalstructure is discussed below: Unincorporated Organisation:This is basically a agreement in which some individuals group are responsible to acquire high profitability as to fulfil common goal. Trust:This is basically formed as a formal agreement within two individuals those who provide rights that are associated with property (Ai and et. al., 2020). Limited Organisation:Within this, only limited individuals posses rights in company. Legal Structure of Oxfam: Legal structure of Oxfam is a form the Council of Trustees, which is the governing body of the Association of Oxfam (a not-for-profit limited-liability company). P2.Scope and size of various kinds of entities There are different types of organisations those who are offering their business services in sectors like public, voluntary and private with different aim, mission, scope and size. Mentioned below three different organisations within different sectors are being defined: Public organization NHS NHS (NationalHealthServices)isoneofthemostrecognisablepublicfunded healthcare organisation in UK. This entity is engaging in the operations of serving customers with high quality heath care services. Size: 3
NHS is operating their healthcare services with having 1.7 million staff.The four national services has a total of 2,165,043 healthcare workforce across UK.Further it has been evaluated that, NHS is large scale organisation. Scope: NHS is having wide scope, as they can also offer customers outside UK and can satisfy them with high quality services. Vision: NHS is having vision to serve their customers with high quality healthcare services in order to effectively treat every patient with dignity and respect. Mission: Main mission of NHS is to offer services to individual in proper ethical standards as to maintain loyalty of entity among customers. Organisation structure: Figure1NHS organisational structure Sources: Organisation structure of NHS, 2019 NHS organisational structure increases company management of objectives and goals, as in this company maximise their effectiveness of end outcomes by performing their activities and functions in effective manner. 4
Private Organisation Tesco: TESCO is a leading multinational organisation which is operating their business services in retailsegment. This company is offering wide range of products as well as services to customers with of high quality. Size: TESCO is a multinational organisation and are conducting their business with more than 450,000 employees those who are performing their services in 6,800 shops (Arun, Saleel and Jayaraj, 2020). TESCO offer their products and well as services in many countries across Europe and Asia.TESCO perform their business operations as large scale organisation. Scope: TESCO is having wide scope as they can serve maximum number of customers with he help of digital platform. Vision: TESCO have a vision which is to maintain their leading position in retail industrial sector and ensure long term sustainability. Mission: TESCO is operating their business operations with having a core mission which is to serve customers with high quality products and services for all income group of individuals in order to ensure long term sustainability. Organisation structure: 5
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Figure2: TESCO organisational structure Sources: Organisation structure of TESCO, 2019 Above mentioned organisational structure states that TESCO perform their business activities in systematic manner which increase business efficiency of company at great extent. In addition to this, it also increases effectiveness of TESCO communication efficiency. Voluntary Organisation Oxfam Oxfam was founded in the year 1942, this company is mainly operating their services as a voluntary organisation as it is engaging in the operations of removing poverty from all around the world and increasing standards of living of individuals (Molthan-Hill and et. al., 2020). Size: Oxfam is a confederation of 20 charitable organisations. They are mainly offering their services with more than 3500 partners. Scope: Oxfam is having wide scope, as they are having opportunity to serve maximum number of individual and remove poverty from all around the world. Vision: 6
Company is operating their business operations with a vision which is to eradicate poverty and enhance living standards of individuals. Mission: Main mission of company is to offer humanitarian services to individuals at around the world. Organisation structure: Figure3: Oxfam's organisational structure Sources: Organisation structure of Oxfam, 2019 Thus, it has been evaluated that by operating their business operations according to this structure Oxfam assure accomplishment of their business objectives with great effectiveness. In addition to this, it has been underlined that this structure enhance effectiveness of company end outcomes. TASK 2 P3 Interrelationship among various departments within company Anorganisationconducttheirbusinessactivitiesandoperationsbyhavingmany departmental units. All these heads are authorized with different types of responsibilities and roles as to fulfil common goal and objective of entity. Thus, in order to ensure maximum growth it is essential for TESCO to make sure that there is formative coordination within all departments as to gain successful outcomes for higher profitability. 7
Illustration 4: Organisational Structure (Source: Organisational Structure, 2019) HR and Finance Department: Human resource department are having responsibilities to hire, select, and place right individuals at right place in different departments of organisation. While, finance department holds responsibilities to identify various sources of funds and acquire them as to assure smooth operations of company without any shortage of funds (Keszey, 2020). This has been identified that HR department serves finance unit by providing them highly talented individual, it increases performance of finance unit. While, finance provide appropriate funds to HR department for their recruitment, selection and training activities that aid HR unit to fulfil their objectives. This aid TESCO to generate higher profitability and productivity. R& D and Production Department: In an organisation research and developing unit is authorized with the role to engaging in extensive research as to allocate essential informations related to competitors strategies, market trends, customers behaviour. This aid entity in decision-making. While production department 8
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produce high quality products according to customers expectations that increase loyalty base of consumers towards company. It has been evaluated that R&D department aid production unit by providing them informations related to actual taste and preferences of customers it increase production department efficiency (Zhu, Peng and Deng, 2020). While on the other hand, productiondepartmentbenefitR&Funitbyaccompanyingaccordinglytotheirprovide information and producing same products. It significantly increase visibility and effectiveness of R&D unit. With the help of this interrelationship TESCO conduct their business operations with high effectiveness. Thus, as per according to given analysis it is evaluated that effective coordination and cooperation between TESCO increases company profit earning capabilities. With the help of this interrelationship respective entity can gain more competitive advancements and growth. TASK 3 P4 Macro environment positive as well as negative aspects It has been evaluated that retail sector in which TESCO is operating their business operations are being affected with many factors which is prevailing in different aspects. This makes entity to undertake advantage of effective strategies and policies in order to take advantage of opportunities from them: 9
Political:This aspect of Pestle analysis includes taxation policies, government regulations, political impacts and labour laws (Du and Li, 2020). TESCO is required to have proper understanding of different rules and political situations of country as to conduct operations in effective manner. Positive: Strong as well as positive relationship with UK government authorities lead TESCO to gain many business advantages that will further assists company towards higher growth and profitability. Negative: Negligence of government policies as well as guidelines will affect TESCO in number of ways. This will also impact upon company brand goodwill in respective market. Economical:In this factors like interest rate, lending rate, borrowing rate etc. are affecting organisational operations in many ways. For this strong economic measures and well as strategies will assist company to effectively overcome economic fluctuations. Positive: UK economic growth and country strong economic structure will aid TESCO to conduct their business operations in cost effective manner. Through which entity can maximise their overall profitability. Negative: COVID-19 make countries to suffer from serious economic disruptions. It maximises borrowing as well as lending rates that will impact upon TESCO many operations like raw material purchase, procurement rate and transportation cost. Social: This element includes perceptions, values, believes etc. of society and individuals, these factors are having major impact upon company operations. Thus , it is essential for TESCO to effectively analyse and understand perceptions of society in order to gain more advantages: Positive: TESCO is providing services and products to customers by evaluating their actual perceptions,valuesandsentiments.Thisincreasesloyaltyamongconsumerstowards organisation that automatically lead entity towards higher growth and profitability. Negative: 10
It is essential for TESCO to ensure that they their business operations does not affect believes of components (Muslihuddin and et. al., 2020). As by hurting their sentiments TESCO can lead towards facing serious backlash from community. Technological:Technology is evolving at fastest rate which is being adopted by number of companies in order to gain more profitability and competitive advancements. With the help of technological updates TESCO can assure higher growth in respective segment. Positive: By adopting 5G and AI prior to their competitors TESCO can serve more number of customers that will further enhances their competitive base. Negative: InordertoimplementadvancestechnologiesTESCOneedstomakehighfunds investments and are also requires to borrow money from different institutions (Kim, Kim and Cui, 2020). However, because of COVID-19 there is significant increase in borrowing rates that will disrupt profitability of company in adverse manner. Legal: It is important to all the organisations to abide all the essential legal rules as well as regulations associated to their industry in order to operate their business functions in legal ways. As negligence will make TESCO to face many legal penalties. Positive: By taking advantage of legal experts TESCO can assure that company is abiding all the essential and necessary regulations. It will enhance that brand image and goodwill in respective market. Negative: TESCO if neglects any essential legal measure can face many legal consequences and heavy penalties which can further affect their profitability in number of ways. Environmental: It is essential for all the organisations to have positive attitude towards environment. For this it is essential for TESCO to take use of strategiesthrough which they can reduce organisational activities impact upon environment. Positive: 11
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WithhavingpositivecontributiontowardsenvironmentTESCOcanensuremore sustainable growth. Green technology will also aid entity to develop their positive brand image within community. Negative: Asthereismoreemphasiseofcustomersandgovernmenttowardsenvironment protection, it is essential for TESCO to have significant contribution in protecting environment. As negligence of this can decrease company brand image and profitability. TASK 4 P5. Strength and Weaknesses identification of entity with the help of internal and external analysis External and internal environment includes diverse range of factors that are having significant impact upon profitability and productivity of business organically. Thus, it becomes essential for company to effectively evaluate weaknesses and strength of all the factors in order to develop strategies against them (Zhang, Zhang and Han, 2020). For this, SWOT analysis provestobeanessentialtoolthatallowentitytoevaluatetheirweaknesses,strength, opportunities and threats in respective manner: SWOT analysis of TESCO StrengthWeaknesses TESCOisofferingqualitative products and services to consumers for all income group of consumers. This increases visibility of company in marketplacethatensure itslong term sustainable growth. Due to lower level of investments in digitalplatformsTESCOislacking behind from other rivals in respective market segment. This aspect is acting as main weakness for company. OpportunitiesThreat TESCO by maximising their market reachviaonlinemarketingand Higher economic fluctuations because ofCovid-19makesTESCOfacing 12
business growth can gain opportunity ofexpansionthatenhancestheir profitability at great extent. threat of lower revenue generation that canalsoaffecttheiroverall profitability. SWOT analysis of NHS StrengthWeaknesses NHSsatisfytheircustomerswith highestnumberofemployeesthose whoposseseffectiveskillsand expertise (Du and Li, 2020). This factor plays important strength for entity as it assurelongtermloyaltyfrom customers. High quality services makes NHS to increasetheiroperatingcosts,it significantly maximise profit reserves and overall profitability of company. OpportunitiesThreat Strong brand image maximise growth opportunities for NHS through which theycanexpandtheirbusiness operations in other market area for long term growth. NHS is facing threat from many small andmediumplayersinrespective industry,thosewhoareattracting customerswithaffordableprice services. 13
P6 Strengths and weaknesses interrelate with external macro factors In relation with TESCO, mentioned below there some certain form of weaknesses as well strength given: Political It has been evaluated that politics and government practices and policies are influencing operations of company at large extent (Shtangeeva, Viksna and Grebnevs, 2020). Thus, it is essential for company to conduct functions by aligning within government standards. Strengths: With having strong relationship with government authorities TESCO can assure long term growth and sustainability in market. Weaknesses: Political disparities as well as rise in corruption rate are posing threat upon TESCO business operations that will lead entity towards facing huge loss. Economical It has been evaluated that, due to CVOID-19 countries around the world are facing economic disruptions. This makes TESCO to undertake advantage of strategies for generating higher profitability. Strengths: By taking assistance of government tax relaxations TESCO can operate their business functioning while assuring effective profit reserves. Weaknesses: Covid-19 adversely impacted upon economies around the world, this will affect many operations of TESCO like transportation, acquiring of raw material, labour and more. Social 14
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Individuals within community or society values, culture and beliefs are playing major role. Evaluation of this lead organisation to serve large base of customers that assures higher profitability. Strengths:By offering high quality services and products under affordable price range by identifying customers values and beliefs will aid company to ensure higher consumer satisfaction and loyalty. Weaknesses: Preferences and needs of customers are changing in a dynamic manner, this requires extensive research by TESCO which further needs high investments. Technological It has been evaluated that technology is changing on fast basis which is being adopted by number of organisations for higher competitiveness, this increases competition base (Troiani and et. al., 2020). Thus to overcome this mentioned below there are some strength and weaknesses of TESCO for more competitive advancements: Strengths: 5GandArtificialintelligencewillbenefitTESCOtogainmorecompetitive advancements in respective sector while serving consumers with best innovative services. Weaknesses: In order to adopt adopt high-tech technology and innovative processes, management of TESCO requires to make high capital investment that can further adversely affect their budget for other operations. CONCLUSION As per the above mentioned report this is being concluded that, business environment include different types of elements that affects operations of company in negative and positive manner. Proper understanding of these elements lead entity to gain advantage of prevailing opportunities by overcoming negative influence of these factors upon company operations. In order to identify opportunities SWOT and Pestle analysis aid entity in number of ways. This will also benefit them to maximise performance efficiency of company. It has been determined that for higher growth it is essential for an organisation to make sure that there is effective interrelationships prevails within all departments, as this brings coordination and operation into 15
operations. This will lead company to ensure higher growth, long terms sustainability and maximum profitability. 16
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