Role and Contribution of Hospitality Industry in Economy Development

Contemporary
Hospitality Industry

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1. Explanation of different types of businesses in hospitality industry................................1
P2. Operational and functional departments of Howard Johnson Hotel................................2
P3. Contribution of hospitality industry in international, national and local economies.......3
TASK 2............................................................................................................................................4
P4. Demonstration of various operational roles of hospitality sector....................................4
P5. Skills that are necessary for performing roles within hospitality sector..........................5
TASK 3 &TASK 4...........................................................................................................................6
Covered in PPT.......................................................................................................................6
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................7

INTRODUCTION
Today, hospitality industry contributes a major proportion in development of country’s
economy. A number of companies with different-different sector operates business in this
industry, such as hotels, airlines, travel and more (Ye, Lyu and He, 2019). They provide essential
services to travellers in enhancing their tourism experience, that ultimately aid hotels in
increasing their customer base. Being a huge employment creator, this sector gives a range of job
opportunities as well, like event planners, managers and beyond. Considering this importance of
hospitality sector, an investigation is done under present report on Howard Johnson Hotel,
which offers a number of facilities and luxurious services, to its guests to achieve their level of
expectations. To gain an insight within wider business environment of this sector, size, scale and
scope of hospitality industry is explored, in this report. Along with this, a review is done on
internal and external factors which impact on respective hotel, including current issues faced by
it through SWOT and PESTLE analysis. Furthermore, key discussion is also made on current
and potential trends which affects this sector in brief.
TASK 1
P1. Explanation of different types of businesses in hospitality industry
Hospitality industry is changing with rapid scale and many types of businesses have been
taken place within the sector which explains the way of new opportunities. Enterprises choose
different types of businesses in this industry depending on their decisions and other suitable
measures (Altinay and Taheri, 2019). These are heterogeneous in nature functions operations and
other activities. Also, with the changing demand and requirements of customers this sector has
been rising at faster rate. It is important to have knowledge about such businesses so that
residence can be made in more effective manner which will also lead to higher profit and
income. So, the different types of businesses are discussed below-
Restaurant- This is a kind of a business in which food as well as beverages and other
entertainment activities are being provided to the end users. In relation with the Howard Johnson,
to deal with their competitors, rivals and increase their customer ratio as well as market growth it
is important for them to deliver quality of amenities to the customers (Porcu and et. al., 2019).
Also, by focusing on the restaurant meaning it will help them to engage existing and new
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