Contemporary Hospitality Industry

Contemporary Hospitality
Industry
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Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
P1 Exploration of various kinds of business organisations in the hospitality industry and the
range of product and services offered by them............................................................................3
P2 Examination of the wide range of operational and functional departments within the
selected hospitality business........................................................................................................4
P3 Discussion of the contribution made by hospitality industry in the local, national and
international economy.................................................................................................................6
TASK 2............................................................................................................................................6
P4 Different operational roles within the hospitality industry.....................................................6
P5 Determination of the different skills necessary for roles in the hospitality industry and the
current shortage in skills..............................................................................................................7
CONCLUSION................................................................................................................................8
REFERENCES................................................................................................................................9
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INTRODUCTION
Hospitality industry can be defined as the wide category of different field included within
the service sector such as food & beverages, travel & tourism, entertainment and accommodation
(Brotherton, 2012). Melia Hotels International is the prime business organisation in the hotels
and accommodation industry in Spain and was founded in the year 1956. Over the years, the
operations of the company have been expanded to more than 40 countries in four different
continents all over the world. The following project report involves exploration of different
business organisations in the hospitality industry and inter-organisational departments and
functions. The report also attempts to determine the contribution of hospitality industry to the
economy. At last, the report deals with determination of various operational roles in the industry
and the various skills which are required with an assessment of current shortage of skills.
TASK 1
P1 Exploration of various kinds of business organisations in the hospitality industry and the
range of product and services offered by them.
Exponential growth in the hospitality industry in the last few years has led to a significant
increase in the number of business organisations operating in the industry which are offering
different kinds of products or services. Primarily, types of business organisations operating in the
hospitality industry can be categorised into the following four categories:
Accommodation and Lodging:
Accommodation and lodging is one of the most attractive business organisation or sector
under the hospitality industry. International travel and tourism has increased the need and
demand for a nice place to stay overnight for the tourists which has increased the attractiveness
and growth prospect for hotels and hostels (Ionel, 2016). Accommodation and lodging business
organisations provide different kind of products and services such as resorts with luxurious
rooms, hostel with budget rooms, open camping, hotel rooms etcetera. Accommodation is a
sector under the hospitality industry which has wide scope and offers various services such as
free wi-fi and breakfast inside the place for the visitor.
Food and Beverages:
Food and beverage organisations have witnessed a huge growth within the hospitality
industry and services which are provided under this sector of hospitality industry have a wide
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