Impact of Workplace Discrimination on Employee Performance and Business Succession

Unit 11 – Research
Project
(Interpretation 4 5 6 nd research proposal from section 3 nd ethical form full – 800 )

Contents
INTRODUCTION...............................................................................................................................3
Research topic...................................................................................................................................3
Research aim.....................................................................................................................................3
Research objective.............................................................................................................................3
Rationale of research.........................................................................................................................3
LITERATURE REVIEW...................................................................................................................4
RESEARCH METHODOLOGY AND DATA COLLECTION......................................................5
Research philosophies.......................................................................................................................5
Research approaches..........................................................................................................................5
Quantitative method..........................................................................................................................5
Qualitative method............................................................................................................................6
Primary sources.................................................................................................................................6
Secondary source...............................................................................................................................6
Sampling method...............................................................................................................................6
Questionnaires...................................................................................................................................7
DATA ANALYSIS AND INTERPRETATION................................................................................8
RESEARCH OUTCOMES...............................................................................................................10
Covered in PPT...............................................................................................................................10
RECOMMENDATION.....................................................................................................................10
REFLECTION...................................................................................................................................11
RECOMMENDATION OF ALTERNATIVE RESEARCH METHODOLOGY........................11
CONCLUSION..................................................................................................................................11
REFERENCES..................................................................................................................................13
Appendix............................................................................................................................................14

INTRODUCTION
In every firm it is essential to maintain environment that based on the equality and
diversity because that motivate employees as well as enhance their performance which is also
beneficial for the company profitability (Abdullahi, Raman and Solarin, 2020). In order to
develop and maintain equality as well as diversity at the workplace an organization
management need to develop environment where everyone avoid workplace discrimination
situation. It is so because that directly impact on the employee’s encouragement as well as
motivation which decrease their work quality. Organization selected for respective research is
Marks and Spencer which is a retail industry operating around the world. The company is
founded by Michael Marks as well as Thomas Spencer in year 1884. There are numbers of
brands operating under this brand i.e. Per Una, Rosie, Blue Harbour, Autograph and many
more. Moreover respective research is based on the analysing the impact of workplace
discrimination on the performance of employees and succession of business.
Research topic
Equality and Diversity in the workplace
Research aim
"To analyse the impact of workplace discrimination on the performance of employees
and succession of business." A study on Marks and Spencer.
Research objective
 To understand the concept of workplace discrimination.
 To determine the impact of workplace discrimination on the performance of
employees and succession of business.
 To identify ways through which a company can avoid workplace discrimination at the
workplace.
Rationale of research
The main reason of conducting this research is to understand the importance of
equality and diversity at the workplace so that positive as well as smooth working will
conducted for attaining desire goal and objectives (Ferrari, 2020). In respect of maintain
equality and diversity at the workplace it is essential to understand importance of removing
the workplace discrimination because that directly impact on the employee’s performance as
well as company productivity. So by conducting research on this topic researcher able to
understand the concept of workplace discrimination and how it affect company. Along with

this, they also able to understand the impact of workplace discrimination on the performance
of employees and succession of business. In addition to this, research also help investigator in
determining the ways through which a company can avoid workplace discrimination at the
workplace. This understanding and knowledge help researcher in developing effective career
as they know to avoid discrimination at the workplace successfully.
Research question
 What is the concept of workplace discrimination?
 What are the impact of workplace discrimination on the performance of employees
and succession of business?
 What are ways through which a company can avoid workplace discrimination at the
workplace?
LITERATURE REVIEW
 What is the concept of workplace discrimination?
As per the view point of Sarah Benstead (2018), workplace discrimination is considered as
situation which is based on the certain prejudice as well as take place when a staff is treated
unfavourably due to difference in gender, race, pregnancy, maternity, disability, colour and
so on (What is discrimination in the workplace?, 2021). The situation of workplace
discrimination directly impact on the motivation level of employees as they feel demotivated
which affect their performance as well as decrease productivity. So it is essential for
company management to understand the workplace discrimination situation and develop
strict and proper strategies for avoiding it. This is so because directly or indirectly it affect the
company productivity.
 What are the impact of workplace discrimination on the performance of employees
and succession of business?
According to the behalf of Costello & Mains (2019), workplace discrimination directly
impact on the employee’s productivity which leads to affecting succession of business
negatively (The effects workplace discrimination has on employees, 2021). When an
employee experience workplace discrimination their motivation level get decrease as well as
it also impact on their performance as they are not comfortable with the working
environment. This situation leads to decrease in employee’s performance that affect the
productivity of the company due to which they experienced decrease in succession rate or

profitability ratio. In addition to this respective situation also leads to conflict among the
staffs due to which working environment get impacted which also affect productivity
negatively. This show that when there is workplace discrimination at the company it also
impact on their succession or growth rate negatively.
 What are ways through which a company can avoid workplace discrimination at the
workplace?
As per the article created by Make It Our Business (2017), there are several ways that a
company can adopt in order to avoid workplace discrimination at the workplace and
maintaining smooth working environment (How to Prevent Racial Discrimination in the
Workplace, 2020). This will include ways like focus on the diversity at the workplace so that
every employee feel connected to each other, educate staffs by providing them training and
development session. In addition to this a company also need to create more effective policies
as well as rules in order to avoid workplace discrimination. Moreover they also ensure that all
the employees will follow it properly for the attainment of effective working environment.
RESEARCH METHODOLOGY AND DATA COLLECTION
Research philosophies
It is determined as philosophy which is used by researcher while collecting the
information or data related to the research topic so that they accomplish project properly and
effectively. There are two kinds of research philosophies i.e. positivism as well as
interpretivism. In respect of this research researcher is adopting positivism research
philosophy as that will help in gathering proper and appropriate information related to the
project.
Research approaches
It is consider as procedure that include numbers of steps along with the broad
prediction related to the methods of data collection, evaluation as well as analysis (Harris and
Ozdemir, 2020). There are main two kinds of research approaches i.e. inductive as well as
deductive. In context of this research project an investigator is adopting deductive research
approach which is used for gathering proper as well as authenticate information related to
research aim and objectives.

Quantitative method
It is considered as method which help a researcher in gathering information or data
which is numerical or statistical based. It generally help a researcher in collecting
authenticate and statistical based information. There are several methods by which an
investigator can adopt in order to collect numerical based information such as questionnaire,
survey, observation and so on.
Qualitative method
It is determined as that method in which researcher collect non numerical or non -
statistical based information (Igwe, Madichie and Amoncar, 2020). It is generally theoretical
information or data that is collected by the researcher from the existing sources such as
books, journals, articles, newspaper, government documents and many more.
In respect of this research researcher is adopting quantitative research method and for that
they are developing questionnaire.
Primary sources
This is considered as method which is researcher collect information or data by
themselves. It is also called as the first hand information. It is a time taking as well as
expensive method but by it researcher can gather fresh as well as authenticate information
related to the topic. There are several methods of primary source such as survey,
questionnaire, interview and many more.
Secondary source
It is also known as second hand collected information. It is considered as that source
in which researcher gather authenticate and reliable information by themselves from the
existing sources. This will include sources like online books, journals, government
documents and many more. Respective method generally help researcher in understanding
other researcher perspective at the same time which can help in getting proper outcome.
In respect of this research, an investigator is adopting primary research source which help in
gathering authenticate and reliable information related to topic. In respect of this researcher is
developing questionnaire.
Sampling method
It is considered as method which is adopted by a researcher in order to select
audiences for their research work. There are several types of sampling methods from which