Equality and Diversity in the Workplace: Research Project Analysis

This research project investigates the crucial aspects of equality and diversity within the workplace, with a specific focus on Marks and Spencer. The project begins with an introduction, outlining the background, rationale, aims, objectives, and research questions related to the topic. A comprehensive literature review explores the concepts of equality and diversity, the need for legal policies against discrimination, the challenges faced by Marks and Spencer, and the impact of managing discrimination on employee performance. The methodology section details the use of quantitative research methods, data collection tools (primary and secondary), and sampling techniques. Data analysis and interpretation are presented to support the research outcomes, followed by conclusions, recommendations, and a reflection on alternative research methodologies. The project aims to examine the implementation of legal policies in regards to discrimination and its impact over increasing performance of employees at workplace, providing a detailed analysis of the complexities of equality and diversity in a business environment.

Research Project
(Equality and diversity in the
workplace.)

Table of Contents
Table of Contents.............................................................................................................................2
Title of the Research........................................................................................................................1
Introduction......................................................................................................................................1
Background of the Project......................................................................................................1
Rationale of the Project..........................................................................................................1
Research Aim.........................................................................................................................2
Research Objectives...............................................................................................................2
Research Questions................................................................................................................2
Literature Review.............................................................................................................................3
Methodology and Data Collection...................................................................................................6
Data analysis and interpretations.....................................................................................................8
Research Outcomes........................................................................................................................17
Covers in ppt.........................................................................................................................17
Conclusion and Recommendations................................................................................................17
Conclusion............................................................................................................................17
Recommendation..................................................................................................................17
Reflection & Recommendation of alternative research methodology...........................................18
References......................................................................................................................................20
Appendix........................................................................................................................................22

Title of the Research
Equality and diversity in the workplace.
Introduction
Background of the Project
The investigation started to decide the effect of overseeing equality and diversity at work
environment. In this way, equality and diversity are two important aspects of the businesses
which are effectively are manages and assisted by the businesses in respect to attaining higher
growth and success. Equality defined as the component to ensure individual about having equal
opportunity at workplace and also having suitable access to attain effective progression (Ang and
Van Dyne, 2015). On the other side diversity in the context to business initiates that a business
workforce incorporates individuals of differing sex, age, religion, race, nationality, social
foundation, sexual direction, religion, dialects, training, capacities, and so on. For overseeing
equality and diversity effectively businesses are widely concern over implementing effective
policies and legal practices for the intention to managing the issues effectively and attain higher
growth and success. In this existing evaluation the analysis has been executed over the analysis
of Marks and Spencer. Therefore, it is a widely recognised major British multinational retailer
company which has its headquarter is in London, United Kingdom. The major specialisation of
the business is selling clothing, home products and food products and the major selling is
conducted by its own brand label. The company was established by the attempts of Michael
Marks and Thomas Spencer in the time of 1884. The organization is having around 80,000
workers who are giving their noteworthy endeavors in the development of the business (Chrobot-
Mason and Aramovich, 2013). The essential focal point of this worldwide brand is too oversee
segregation at work environment for the aim to achieving higher development and achievement..
Rationale of the Project
In this present analysis the study has been developed over determining the need for
implementing legal policies in regards to discrimination and its impact over increasing
performance of employees at workplace. However, it is a large aspect of academic writing that
helps an individual in enhancing individual knowledge and skills in respect to the similar area
(Chen, Liu and Portnoy, 2012). Thud the project is mainly executed to resolve the issue or
discrimination via developing effective policies and practices. However, it is a major issue of

business on which study implementation is required to effectively manage equality and diversity
and enhance operations of the business. Another intention of executing the project is to enhance
individual and specialized knowledge of people involving the researcher and learner that would
be effectual for them in enhancing the operations of the organization. In advance to this the
analysis is also being executed for the personal interest of the researcher as the investigator has
on interest in the area of discrimination and wants to enhance individual skills in the fields of
managing equality and diversity at workplace (Cooper, Patel and Thatcher, 2013).
Research Aim
To examine the need of implementing legal policies in regards to discrimination and its
impact over increasing performance of employees at workplace. A study on Marks and Spencer.
Research Objectives To understand the concept of equality and diversity in the context to business. To critically identify the need for a business to implement legal policies and practices in
against of discrimination at workplace. To determine the provocations faces by Marks and Spencer due to the issue of workplace
discrimination. To articulate the impact of managing discrimination over increasing performance of
employees within an organisation. To analyse the ways that can be implement by Marks and Spencer to settle down the issue of
discrimination at workplace.
Research Questions What is the concept of equality and diversity in the context to business? What is the need for a business to implement legal policies and practices in against of
discrimination at workplace? What issues are faces by Marks and Spencer due to the issue of workplace discrimination? What is the impact of managing discrimination over increasing performance of employees
within an organisation?
 What ways can be implementing by Marks and Spencer to settle down the issue of
discrimination at workplace?
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Literature Review
This characterized to be the most basic zone of examination as it gives an inside and out
hypothetical structure which helps the business to aid the entire examination in right manner to
generate appropriate outcome. This section is widely based on accumulating data via books,
journals, articles and so on.
The concept of equality and diversity in the context to business.
According to Njiru (2014), equality and diversity are two significant part of business
which are should be perceived by the human asset division for the aim to improving the tasks of
the business viably. In the setting to work environment, equality is about impartialityor
reasonableness and allowing each person to take an interest in hierarchical turn of events, and the
chance to achieve their latent capacity effectively. Furthermore, Diversity mainly ensures that
there is freedom at the table for each individual who are belongs from different culture, age, race,
region, gender and not only for those who are vigorous into one specific group of individual
(Choi and Rainey, 2014). This inclusivity is significantly focuses over guarantee that, there is an
effective playing field where everyone has the equal opportunity to reach their potential. In the
terms to business, diversity and equality management are the imperative aspect for the business
and needs to be managed effectively for the purpose to enhancing the operations and progression
of the business (Dalton, D'Netto and Bhanugopan, 2015). Therefore, equality and diversity are
collectively working to ensuring equal treatment at workplace without making any sort of
discrimination on the basis of their age, gender, sex, religion, sexual orientation and so on.
The need for a business to implement legal policies and practices in against of discrimination
at workplace.
According to Mayhew (2020), discrimination is defined as the key component of equality
and diversity management, therefore, discrimination is a major issue of equality and diversity
which is directly influences the operations and progression of the business. Businesses in modern
era are work for achieving some specific objectives and inappropriate assessment of equality and
diversity creates issues at workplace in which discrimination is effectively caused and decreased
their performance of the business and employees as well. However, are assorted needs for a
business to implement effective policies and practices in against of discrimination like enhancing
employees morale, employees productivity, collaborating working, appreciation of employees
working, increasing business profitability and so on. For considering such needs business are
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implementing effective policies and practices in against of discrimination like Age
discrimination in employment act of 1967, Rehabilitation act of 1973, Equal pay act 1963, Anti-
harassment and anti-discrimination policies and so on. However, the implementation of policies
are effective in ensuring employees to have equal rights at workplace and they are also protected
from the issue of discrimination at workplace (Ellemers and et. al., 2012).
The provocations faces by Marks and Spencer due to the issue of workplace discrimination.
According to Holland (2015), in the modern business era, equality and diversity
assessment is the primary obligation of the business and its management as the issues created by
such components are influencing the entire performance of the business and also affects the
brand image of the business. Marks and Spencer is a large retailer firm which has its operations
all around the globe and work with diverse workforce and due to inappropriate assessment of
equality and diversity policy the employees of the business are facing the issue of discrimination.
The company stated within Ireland has ordered to pay compensation of around €40,000 to a
previous representative for victimizing her after she built up an inability. The judgment has
passed by the fairness Tribunal and speaks to that, the organization had adopted a hard strategy
through the previous deals counsel who had been with the organization since 7 years and
promotion treated in unfair way. She was with the organization from 2005 and in the time of
2011 she met with a physical issue outside of the work and was determined to have worker
tendonitis a significant condition where ligaments become aggravated causing high torment. Due
to this company has created discrimination and treated her in wrongful manner (Ferdman and
Deane, 2014). However, as a large multinational business Marks and Spencer needs to
implement effective policies and norms that are effective for the business to attain growth.
The impact of managing discrimination over increasing performance of employees within an
organisation.
As per the opinion analysis of Matthews (2019), Working place discrimination is a basic
issue and it fundamentally happens when managers treat labourers independently because of the
part of their race, age, sex, sexual direction and culture. Hence, working place discrimination has
direct negative impact over the activities and movement of the business and it is required for the
organizations to oversee discrimination to empower compelling representatives working and
expanding business execution. Organizations in the cutting edge period are worry over
expanding the presentation of the business and investigate themselves at more extensive level
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and for this administration of discrimination are required for the business to achieve higher
development and achievement. As the successful administration of equality and diversity has
positive effect over efficiency of the business as representatives are work with more coordination
and cooperation. Hence, overseeing discrimination guarantee the representatives to rouse for
investing their amounts of energy in the headway of the business (Ferdman and Sagiv, 2012).
Therefore, businesses are worry over executing powerful approaches and standards to oversee
fairness and variety at work environment as it is effective for the businesses to enhance the
operations and working within commercial centre.
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Methodology and Data Collection
Type of Investigation: This characterized to be the most basic territory of an examination as it
categorises among two imperative choices like qualitative and quantitative research
methodology. In the context to this current examination work, quantitative exploration has been
applied as it is powerful in conducting analysis that are based on actual facts an d figures related
to the aspect of equality and diversity in the workplace (Fletcher, 2017).
Data Collection Tools: The collection of information is based over two tools like primary and
secondary basis of information accumulation, therefore, these two are imperative in the manner
to gather valuable information. For implementation of this existing project, both primary and
secondary components are executed through the investigator. Primary investigation is effective
gathering fist hand information which are specific to the aspect to the policies and practices that
are effective in overcoming the challenges of discrimination at workplace. Thus in this
information is gathered through conducting survey in which questionnaire is being applied by the
investigator to gather significant information (Yi And et. al., 2015). In addition to these
secondary tools like books, journals, articles and so on are imperative to develop theoretical
frame work to support the work in right manner to generate accurate outcome.
Data Sampling: Sampling is mainly encompasses over on two aspects i.e. probabilistic and non-
probabilistic sampling tools. Therefore, in the context to this existing project sample has been
select at random basis from the aspects of non-probabilistic sampling tools (Kulkarni and
Gopakumar, 2014). The sample size for this existing project is 40 and in this employees are
select to gather relevant information because they are mostly close to the operations of the
business.
Access and cost: In this study primary and secondary both the study are executed to gather
valuable information and it is significant for the specialist to viably consider access and cost to
deal with the task exercises adequately (Kumar, 2019). For leading essential exploration the
specialist needs to get access from the members in the form of consent form which shows their
concern to provide relevant data. On the contrary side, research also needs to gather information
from the most suitable and authentic source of secondary data, therefore, research requires to
gather information from the suitable source which are authentic in nature to aid the work suitable
manner. In addition to this research have to manage a specific amount of fund and capital as few
activities are cost consuming in nature and needs suitable amount of funds. The major fund is
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needed in arranging stationary items, transportation, taking access from online sites and so on
(Kulik, 2014).
Ethical Consideration: Research ethics are determined to be the primary consideration of the
researcher as it provides a systematic view for implementing activities in suitable manner.
Therefore, in this present analysis researcher needs to follow the ethics and ensure participants
for maintaining safety and security of their private data (Kumar, 2019). At the beginning of the
project the researcher needs to give consent form to their members in the way to getting their
endorsement to being the aspect of the examination. The investigator also ensures to not asking
any questions that are personal to the participants and hurts their emotions and sentiments.
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Data analysis and interpretations
Theme 1) Individual have a proper thought or information comparable to the conceptualisation
of equality and diversity in the term of business..
Q1) Do you have an appropriate idea or knowledge in relation to the
conceptualisation of equality and diversity in the term of business?
Frequency
Yes 38
No 2
Interpretation:
In the current examination has been executed over deciding the conceptualization of fairness
and variety with regards to business hence in this assessment has been led among 40 members
and out of that 38 individuals are having reasonable thought and acknowledgment about the part
of balance and variety and how these are actualized with regards to business members are not
worried about equivalent to they are not having appropriate thought regarding this theoretical
structure.
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Theme 2) Discrimination is named to be the significant issue which is brought about by
unseemly evaluation of uniformity and variety at work environment.
Q2) As per your perspective, discrimination is termed to be the major issue which
is caused by inappropriate assessment of equality and diversity at workplace?
Frequency
Yes 39
No 1
Interpretation:
As per the point by point investigation of the venture 39 out of 40 members are in worried
about the angle that segregation is named to be the significant issue which is primarily brought
about by unseemly appraisal of uniformity and variety at working environment and remaining
members are not regarding equivalent to per their view separation isn't perceived as a significant
test of fairness and variety the executives.
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