Significance of Managing Equality and Diversity for Organizational Success

This research project aims to analyze the significance of managing equality and diversity for the success and growth of an organization. It focuses on the case study of House of CB, a large fashion retailer, and explores the concept of equality and diversity, challenges faced by House of CB, diversity workshops and equality programs implemented by the company, and the influence of these workshops on the company's operations.

Research Project
(To analyse the significance of managing equality
and diversity for the success and growth of an
organisation)

Table of Contents
Topic................................................................................................................................................1
Chapter 1: Introduction....................................................................................................................1
Chapter 2: Literature Review...........................................................................................................3
Chapter 3: Research Methodology Justification..............................................................................7
Chapter 4: Research Methodology Explanation.............................................................................9
Chapter 5: Results..........................................................................................................................14
Chapter 6: Conclusions and Recommendations...........................................................................16
Chapter 7: Reflection.....................................................................................................................18
References......................................................................................................................................20
Appendix 1.....................................................................................................................................22

Topic
Managing equality and diversity over the operations of a business.
Chapter 1: Introduction
Overview of the Research
Main purpose of this report is to analyse the importance of managing equality and
diversity in improving business’s success and growth, thus equality and diversity are the
essential aspects which are needs to be handled for the motive of carrying an effective
organisational culture. Equality and diversity are considering two important and different parts
that will be essential for an organisation in development of its growth at marketplace. The term
equivalent chances are associated in the course of tolerant; rights based or are well-established in
conformity of legal norms (Ang and Van Dyne, 2015). The behaviour of management is
significant in supporting equality and diversity in the workplace, thus the appropriate diversity
workshop and equality programs are effective in enhancing the engagement of employees at
work place which in turns in creating benefits in development of organisational operations.
However, diversity management is a bit assorted and its rather concerned over business
initiatives whereby businesses concern on valuing dissimilarity, additionally non-discrimination
and focus on respective every people at workplace in respect to their race, gender or dissimilarity
in between of their variables. In the present investigation work, House of CB is the chosen
organisation, thus it is a large fashion retailer firm which is mainly concern over developing its
profitability and growth via managing equality and diversity at workplace.
Background of the Organisation
The study initiates that, in today's modern era, businesses are working for attaining some
specific targets which are relay over higher performance and productivity. Therefore, equality
and diversity are the major concern of management which are needed to be assessed by the
managers for the intention of promoting diverse and inclusive workforce. For managing equality
and diversity businesses are concern over implementing policies and norms which are requires to
be followed by the employees and its management to eliminate discrimination or ensure about
providing fair treatment to the employees at each level. However, in the existing research project
the analysis is based on House of CB, Therefore, it is a large women's fashion retailer firm,
which ha its operations at wider level and the business is mainly deals in highly qualitative and
1

trendy women products. The brand includes the collection of women wear which also covers
swimwear, shoe, accessories, lingerie etc. The company was founded by the significant efforts of
British Conna Walker in the year of 2010. The headquarter of the firm is in Westfield Stratford
City, London. Main purpose of thus organisation is to mange equality and diversity within a
workplace for achieving better outcomes. (Chen, Liu and Portnoy, 2012).
Rationale of the Research
The project into consideration is based on investigate the usefulness of diversity
workshop and equality programs for enhancing the engagement of employees at work place,
therefore, it is a wide area of academic writing which has its significant value in the terms of
enhancing individual knowledge and skills in relation to the area of equality and diversity. The
primary intention of considering this study is that equality and diversity are the major issue
which has wider influence over the operations and progression of the business (Choi and Rainey,
2014). Therefore, this study is effective in providing insight out about the area of equality and
diversity which helps an individual to explore personal as well as professional recognition. The
another key reason for implementing this study is the individual interest of the researcher as the
investigator wants to explore own ability about the specific area in the manner of attaining
growth in personal and professional perspective.
Research Aim
To investigate the usefulness of diversity workshop and equality programs for enhancing
the engagement of employees at work place. A Case study on House of CB.
Research Objectives
 To explore the concept of equality and diversity in the context of a fashion company.
 To Identify the challenges of equality and diversity that affects the operations of House of
CB.
 To analyse diversity workshops and equality programs opt by House of CB for promoting
employee engagement. To conduct interview for analysing the influence of diversity workshop over the
operations of House of CB.
Research Questions
 What is the concept of equality and diversity in the context of a fashion company?
2

 What are the key challenges of equality and diversity that affects the operations of House
of CB?
 What diversity workshops and equality programs are mainly opt by House of CB for
promoting employee engagement?
3

Chapter 2: Literature Review
Literature review is defined as an imperative area of an investigation as it is effective in
developing detailed analysis over a specific area. This section of investigation is encompasses
over secondary sources i.e. books, journals, published and non-published articles and so on.
As per the views analysis of Zach Lazzari, 2019, equity and diversity are recognised as
the most imperative aspect of management which are significant to be analysed in the manner of
attaining higher growth and success. Therefore, these two are imperatively recognised by the
businesses to manage effective working environment. Equality is defined as the aspect to
ensuring individual to has an equal opportunity within the workplace so that individual is treated
fairly. However, Equality is mainly implemented through the legislations which are designed to
address unfair discrimination that are relay upon membership of a specific group (Chrobot-
Mason and Aramovich, 2013). On the contrary, diversity is different from equality and its is
about taking account of the differences among individual within a group and placing a positive
value on those differences. Therefore, it basically celebrates the differences among people at
workplace and seeks to passively promote them. It aims to recognise and value differences which
are effective in the terms of generating value to the business. In addition to this, for fashion
industry, equality and diversity are considered to be the key aspect which is requires to be
maintained in regard to accomplishing improved growth and success. It is important for a fashion
company to promote equality and diversity at the work place for the purpose of strengthen their
workforce, therefore, an effective and strengthen-full workforce is effective in attempting
organisational objectives in viable manner (Cooper, Patel and Thatcher, 2013). In today's
business scenario, fashion is the most developing sector where equality and diversity is effectual,
thus, for enhancing organisational performance it is important for the fashion industry to follow
the ethics and legislations that are implemented for developing equality and diversity at
workplace.
The challenges of equality and diversity that affects the operations of House of CB.
According to the opinion stated by Kirsty Mcgregor, 2019, equality and diversity are two
different term, that has direct impact on the business functions and operations. Therefore,
equality and diversity are defined as the two different aspects which are require to be managed at
work place for the purpose of developing the operations and engagement of employees at work
place. In today's modern and competitive business environment, the key motive of the businesses
4

is to developing the engagement of employees by providing them an effective and diversified
environment where opportunities are equal for the individual. Therefore, unauthentic assistance
of equality and diversity rise multiple issues, which has direct influence over the function of a
fashion company (Dalton, D'Netto and Bhanugopan, 2015). Therefore, equality and diversity has
created assorted challenged which influences the operations of the business effectively, thus,
House of CB is a large multinational corporation which has its operations at global level and
having people from diverse areas so the company has also facing assorted challenged due to
improper management of equality and diversity at workplace. Furthermore, negative attitudes
and behaviour can be recognised as the major roadblocks to business and these are highly harm
the working collaboration or affect self-esteem, hence reducing the overall productivity of the
business. Thus these issues are having direct influence over the function of an organisation
(Unequal opportunities: fashion retail's gender problem). House of CB is an international
women fashion retailer, which has its worldwide operations. In the implementation of diversity
and equality at workplace the business has facing assorted challenges like unequal opportunity,
communication gap, Ethics and Cultural differences, ambiguous success criteria, Respecting and
Accepting the Differences, Hostility and so on. Therefore, these are the effective challenges
which has direct impact over the operations and progression of House of CB (Singh, Winkel and
Selvarajan, 2013). Further more unequal pay is termed as the main problem which is widely
faced by House of CB due diversity at workplace. Thus the growth of fashion industry is based
on presentation of products and services, so employees within House of CB might face the issue
of gaining unequal opportunities as in the fashion retails opportunities are categorised on the
basis of gender. It has also been said that, people who are involve in fashion industry are very
much career oriented, so in terms of technical lines opportunities are mainly provided to the male
employees rather than a female. This is also a major issue which affects the functioning of House
of CB.
The diversity workshops and equality programs opt by House of CB for promoting employee
engagement.
As per the opinion stated by Nadra Kareem Nittle, 2019, equality and diversity are two
important term which are requires to be managed by the businesses and its management to
develop effective working culture (Trax, Brunow and Suedekum, 2015). Therefore, competition
within market is so high within the fashion retail and it is important for the businesses relation to
5

fashion retail to implement diversity workshop and equality practices to promoting employees
engagement. House of of CB is a large fashion retail which has its primary recognition over
enhancing business operations and for this diversity and equality program implementation is
imperative to promoting employee engagement, therefore in which some are described as under:
Inclusion training: This refers as an effective strategic step taken by an organisation to provide
initial training to their male and female employees in respect to providing them equal
opportunities to gain success (Ellemers and et. al., 2012). This is implemented by House of CB
in manner to making their employees trained and access opportunities at work place. This
approach is effective in providing fair treatment to the employees.
Equal access: This approach is also efficacious in providing equal chance to the employee to
gain success by setting up organisational objectives. This approach is significantly implemented
by House of CB in the manner of setting equal targets and provides opportunities as per the
success of the employees.
The influence of diversity workshop over the operations of House of CB.
According to the views analysis of James Foster, 2017, management of an organisation is
consist as the key aspect which has a direct control over the operations and functions held by the
businesses. Therefore management of an organisation are liable in assisting the overall
organisational working in right manner to reaching at potential growth. Management and the
individual who are working in management department are playing a vital role in providing
suitable guidance to the employees to work in a right manner to achieve targeted objectives.
Management behaviour has direct impact over the productivity and performance of an
organisation. House of CB is a large fashion retail firm, which is widely focuses over
maintaining a positive behaviour of management in respect to motivating employees for
contributing their significant efforts in the growth and development of business (Ferdman and
Deane, 2014). The control of House of CB is primarily challenge over implementing powerful
practices that are in turns of making benefits for the personnel, consequently, pretty encouraged
and encouraged employees are precious in enhancing the manufacturing and operations of the
company. The behaviour of management within House of CB has fantastic effect over the
productiveness and performance of the company, consequently, the key consideration of the
control is to growing an effective operating surroundings wherein man or woman paintings at
same foundation and get threat to advantage success at different area.
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Chapter 3: Research Methodology Justification
Research Methodology is refers as the most important part in an exploration area, thus it
is imperative in providing a suitable guidance to the investigator to execute overall research in
right manner to generate valuable result. An investigation is mainly executed for the motive of
addressing problems in proper manner and methodological selection also helps in moving ahead
the investigation in right direction. In the execution of an investigation work, the key
responsibility of an investigator is to select the most suitable strategy or type which will be
effectual in smooth execution of organisational operations and activities. The methodological
selection is required in the manner of providing a structural base to the work in which activities
are implemented in systematic manner (Ferdman and Sagiv, 2012).
An investigation type is encompasses over qualitative and quantitative investigation, thus
these two are the base of an investigation as these are liable in representing a way in which
activities are included as per their priority in the research. In the present investigation context,
qualitative research is the most suitable research methodology for gathering detailed information
over the behaviour analysis of administration that supports workplace equality and diversity and
it’s have effect over the business operations of House of CB. Therefore, Qualitative research
mainly includes the accumulation and analysing non-numerical information to explore
comprehension regarding concepts, opinions, or experiences. It can be implemented to
accumulate in-depth insights into an issue or generate new ideas for investigation.
In addition to this, exploratory research design is the most suitable source as it is effectual
in terms of giving detailed and descriptive data over qualitative analysis. This design is
appropriate for the studies which have not been studied before, this Exploratory research
design is mainly executed for an investigation issue when the investigator has no past data or
only a few studies for reference. However, the approach is informal and unstructured. In the
context of this present analysis this basically serves as a tool for enquiry which renders a
hypothetical or theoretical idea of the research problem. In addition to this, for the effective
execution of this research, Interpretivisim philosophy is the most suitable sources as it is
effective in providing in-depth study via the views and opinion analysis of the authors and
writers (Garib, 2013). This methodology is effective for the study of analysing accurate and
qualitative information about the existing topic, in the manner of developing a base which will be
efficient in supporting the work accurately. Along with this, Interpretivisim philosophy focuses
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on subjective meaning and the analysis of the meanings behind the social phenomenon, as in this
present investigation suitable views of authors and writers are analysed that are suitable in
providing appropriate knowledge regarding the usefulness of diversity workshop or programs of
equality over enhancing the engagement of employees at work place.
Furthermore, in this primary as well as secondary sources are applied by the researcher as
both the tools are effective in gathering valuable information that are effective in addressing the
issue in viable manner. Primary investigation is executed via the support of conducting an
interview with manager of House of CB as managers are more liable in providing appropriate
information in regards to the operations of the firm. The major reason for selecting interview is
that it is appropriate in gathering actual information with the opinion supports of valuable
information from the organisational individuals. ). In the present investigation work Secondary
investigation will be supportive in developing an effective theoretical perspective with the help
of secondary sources i.e. books, journal, published research articles etc. These two are effective
in assisting the work in right manner. In this previously implemented works are most liable in
providing suitable assistance to the work in right manner.
On the contrary side primary investigation will be executed via the support of interview as in
this interview will conducted to gather information that are realistic in nature. In the present
investigation interview is mainly executed among the 4 managers of House of CB as they are
more liable in providing suitable information in regards to the operations and functions of firm.
Therefore, interview is the most appropriate source of conducting qualitative analysis.
Therefore, the key disadvantage of this method is that it is quite time consuming in nature as in
this a personal sessions is being executed to gather information that are fact-full in nature
(Sharma, 2016). On the other hand secondary sources like books, journals, published research
articles and so on are effectual in developing literature review that supports the overall work in
effective manner. The key demerit of secondary investigation is that, the authenticity of sources
are rare, thus lack of appropriate writings hampers the investigation, so it is important for the
researcher to gather information from the most appropriate source.
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Chapter 4: Research Methodology Explanation
This part of investigation is mainly effective in assisting the researcher in right manner by
the execution of valid and reliable methodologies (Guillaume and et. al., 2017). The present
study is based on identifying the management’s behaviour that supports equality and diversity at
working place and its direct impact over the operations of company, thus this is a wide area of
investigation, in which proper methodology selection is required for the researcher to conduct
systematic execution of research actions.
Access: In a research work, access is the greatest pitfall in executing an investigation
successfully in the inability to gain access to the investigation field. Therefore, access mainly
defined as the aspect which works as the prior approval from the business from where researcher
is seeking to gather information, thus, Acquiring access to the investigation field can vary
through a considerable level which is based on the kind of cases being examined. In the existing
research area the study is executed over House of CB and the access in the form of permission is
necessary to gather data via the views analysis of the organisational managers (Martin, 2014).
However, the researcher needs to provide consent to the managers of House of CB in the manner
of receiving their prior approval for taking participation in the investigation process and also
ensuing the about taking their consent back any time from the project as they are not liable to
answer regarding leaving the project to the researcher. Taking approval via consent is quite
tedious for the researcher and in this investigator is taking approval through the good
interrelationship with the management of House of CB. After attaining consent or approval,
interview with managers are executed, thus in this personal sessions are being conducted with
the managers in which questions related with the chosen subject area are gathered to addressing
the issue in effective manner. In the context of this investigation the analysis is mainly based
over the study of House of CB and for better analysis it is important to pick people from House
of CB as they can provide more liable information than others. Therefore, the researcher has
passing the value of executing an analysis over such big area which might be effective in terms
of generating value for the business as well as for this the researcher has providing consent to the
employees with the help of email as the investigator provide consent from through personal
email and receiving their approval to be the part of research. In addition to this, the researcher
got approval from the business as well as the managers of the business are interested to know
about the area of equality and diversity and how these can be resolved effectively.
9

Sampling: Sampling is refers as the imperative area of a research as it is efficacious in analysing
the accuracy of the results. Sampling is based on selecting individual from the new population.
This section of methodology is relay upon probabilistic and non-probabilistic data sampling
tools. For current study or topic, in purposive sampling will be used as it these participants are
selected as per the criteria of the chosen subject area (Martin, 2014). Thus, purposive sampling is
also known as judgemental and selective sampling which termed to be the effective part of non-
probabilistic sampling tool. Furthermore, in this sample size of 10 has been taken as in these
managers of the firm are suitably selected by the respondents as per own choice, Therefore as per
the perspective of investigator managers of House of CB are liable in providing actual data that
are vary over the consideration of analysing the usefulness of diversity workshop and equality
programs for enhancing the engagement of employees at work place. The selection of
respondents is re lay upon the managers because having proper insight out information in regards
to the execution of the organisational operations. The major reason behind selecting manager is
that, they are very much close to the employees and also having appropriate knowledge
regarding the execution of the firm. The key advantage of this specific tool is that it is time and
cost saving in nature as it offers a process that is adaptive as condition change, even if it occurs
in an unanticipated way. On the other side, the key demerit of this aspect is that, it renders an
appropriate number of inferential statistical procedures which are invalid on nature. Although, in
this existing analysis based on equality and diversity, managers are select as the participants
because they are effective in providing in-depth information in relation to the issue of equality
and diversity as it is the major concerned area of management which needs to handled by the
managers to promote effective working environment. Despite from this, the major reason behind
selecting managers of House of CB involving team managers, garment technology team
managers, graphic design manager, head managers and so on, is that, they are very much close to
the administration operations and also aware about the performance level of employees at
workplace and also got suitable idea about any kind of discrimination held at workplace.
Therefore, managers support the entire work by providing them in-sight information that are
significant to resolve the issue effectively.
Primary data collection instrument: In an investigation work, the primary obligation of an
investigator is to select the most suitable instrument for appropriate execution of primary
research, thus instruments are implemented by the investigator for the purpose of measuring the
10

information (Ocloo and Matthews, 2016). Primary research is recognised to be the key
consideration of investigator to gather actual information that are based on the specific area, thus,
Primary data mainly accumulated via the execution of interview, focus group, observation,,
survey, case study etc. For considering the present analysis based on analysing the usefulness of
diversity workshop and equality programs for enhancing the engagement of employees at work
place, interview is being considered by the researcher because it is effective in gathering detailed
information with conducting personal discussion around with the managers of House of CB, in
which questions related with research aim and objectives are being asked by the respondents.
Therefore, the major merit of this personal interview is that it renders flexibility to the interviews
and has better response rate than mailed questions, because individual who cannot read and write
can also answer the questions effectively and the major disadvantage of this tool is that executing
interview studies can be very costly as well as very time-consuming in nature.
Data collection administration: Data collection administration is the key consideration of the
researcher as it is important for the investigator to maintain the reliability and authenticity of the
information. In the present investigation work interview is being selected by the researcher to
gather information as in this interview among the manager of firm is executed as the information
gathered by their opinion are effectual in addressing the investigation issue is effective manner
(Patrick and Kumar, 2012). In the execution of this present investigation Interview is termed to
be the major source to gather primary information, thus in this interview mainly conducted
among the managers of House of CB and in this information is being saved within word
document, however, in this information is gathered via conducting personal interview round with
the participants and create notes over the views analysis of the participants and generated
suitable outcome via opinion evaluation of the managers about the questions that are being asked
in the procedure of interview. All the information and notes are saved within the word format so
that it make easy for the researcher to analyse opinion and generate appropriate outcome and it is
also a safe way to protecting information.
Data analysis approach: Information analysis refers as a procedure of cleaning transforming and
modelling information to discover useful data for the sack of implementing an appropriate
decision. In the present investigation work data is being analysed with the help of thematic
analysis as in this themes are prepared over the questions of interview which are effective in
covering the aim and objectives of the research (Riivari and Lämsä, 2014). Narrative analysis is
11

effectual in providing support to the work via analysing content through opinion analysis of the
managers. Therefore, a narrative analysis is applied to determine content from various sources,
such as interviews of respondents, observations from the field, or surveys. It focuses on using the
stories and experiences shared by people to answer the research questions. A narrative approach
is best suitable tool for this specific analysis as in this entire evaluation is based on interview and
narrative analysis is widely applicable for interview and generate suitable results through opinion
evaluation of the manageres in relation to the area of equality and diversity within House of CB.
However, this approach is effective in identifying, analyzing, organizing, describing, and
reporting questions that are found within a data set. However, for considering the present
research based on analysing the usefulness of diversity workshop and equality programs for
enhancing the engagement of employees at work place, interview is being executed to gather
liale information and narrative analysis supports to gather valuable data via opinion analysis of
managers.
Ethical issues relevant to the research: The potential reason for conducting an investigation is
to addressing the issue is proper manner via accumulation of information from different sources.
During, conducting an investigation work, it is important for the researcher to follow research
ethics in respect to conducting a systematic execution of the work (Riccucci, 2018). The primary
obligation of the researcher is to ensure their respondents about the safety and security of their
personal information, as individual are feel hesitated regarding disclose of their private
information. It is also considered by the researcher to not to hamper the emotion and sentiment
of an individual, so researcher requires to be aware regarding the questions which are quite
impactful on the emotion of respondents. Researcher needs to develop a time scale, which is
needs to be effective in providing systematic support to the work via implementing activities
with a prescribed time in which, the task needs to be completed (Rice, 2015). The consideration
of research ethics is the primary obligation of the researcher as, in undertaking this present
research here are assorted ethics principle which are taken to assist the work in right manner. In
this primary investigation has been executed and obtaining informed consent is the primary
ethics which needs to be considered by the researcher to gather valuable information. Protecting
anonymity and confidentiality is also another ethical consideration to ensure participants about
the safety of their private data. Minimising the risk of harm is also an effective aspect to be
considered by the researcher. In addition to this, as the existing project is based on interview and
12

it is being conducting via arranging a personal meeting with the managers of House of CB in
which individually questions are asked in relation to the area of the usefulness of diversity
workshop and equality programs for enhancing the engagement of employees at work place,
thus, it is important for the researcher to ensure participants to not asking any questions which
are effectively hurting their emotions and sentiments, therefore, researcher should follow the
ethics and not focusing over the personal information.
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Chapter 5: Results
This is the imperative section of investigation as it incorporates over developing suitable
results via analysing the opinion of participants which are accumulated through primary
research. Therefore, in this data has been analysed through implementing the approach of
thematic analysis as it is best suitable aspect for qualitative research and helps in generating
results through developing themes over the questions of interview that are incorporated over the
area of analysing the usefulness of diversity workshop and equality programs for enhancing the
engagement of employees at work place.
The questions of Interview are found in Appendix 1
Narrative Analysis approach for qualitative research
Q 1) According to the perspective of managers, individual's are treated fairly and equally in the
House of CB.
Interpretation: Interview is being conducted among the 10 managers of the firm and around 8
managers are in favour with the statement that individual are treated fairly and equally in the
House of CB, as per their views, the management of the firm is effective in providing fair
treatment to the employees and the opportunity distribution must be based on equal basis to
avoid bias and discrimination at workplace. Furthermore, remaining managers are not in favour
with the same, as per their opinion it is not essential for the employees to get equal treatment.
Q 2) In the context of fashion industry, maintaining equality and diversity are required by the
management of an organisation.
Interpretation: According to the opinion evaluation of Managers it has been analysed that, in
the context of fashion industry around 9 managers out of 10 are said that equality and diversity
maintenance are necessary by the management of a business. Therefore, equality and diversity
are two essential practices which are imperative in the context of encouraging collaborating
working of the business via enhancing the morale and enthusiasm of the employees at
workplace.
Q 3) there are different key issues that are faced by the employees of House of CB due to
equality and diversity.
Interpretation: As in keeping with the views evaluation of the managers, it's been observed that,
there are multiple problems like unequal opportunities, Ambiguous fulfilment criteria, gender
equality, Lacking focus and dedication, Acceptance and Respect, as a consequence those are
14

confronted by means of the personnel of House of CB because of equality and diversity.
Therefore, around 7 out of 10 managers are providing their consent about the issues as they are
also agree with the issues and said that these are the key issues that are specially faced by
employees of House of CB through non-effective maintenance of equality and diversity
components. Left over people are not in concern with the same as per their view, equality and
diversity does not affect the operations of employees.
Q 4) The positive behaviour of management is effectual in maximising the productivity and
performance of House of CB.
Interpretation: From the detailed analysis executed over the opinion of managers has been
interpreted that most of the respondents around 9 out of 10 managers are agree with this
statement that, the optimistic behaviour of administration is effectual in maximising the
efficiency and profitability of House of CB. Therefore, this can be identified by the managers
through their own experience. Furthermore, as a part of management it is important for the
managers to keep positive attitude and behaviours in respect to maximising the performance of
the firm within commercial centre.
Q 5) The strategies and practices formed by the management of House of CB are appropriate in
dealing with the current business environment.
Interpretation: According to the detailed investigation conducted over the views of 10 managers
it has been interpreted that, 8 managers are said that the strategies and practices formed by the
management of House of CB are appropriate in dealing with the current business environment as
per their view the company is very much concern over promoting equality and diversity for
strengthen their workforce to attain business objectives. On the other hand, 2 managers are not in
favour with the same as per their view the strategies implemented by the management is more
efficient in dealing with the present business scenario.
Q 6) There are different ways that are effective in improving the stature of equality and diversity
in the House of CB.
Interpretation: From the analysis of the opinion of managers it has been evaluated that there are
different ways like diversity workshops and equality practices are effective in improving the
stature of equality and diversity in the House of CB. Therefore, from the views o the managers it
has been evaluated that, out of 8 managers are said that the company is concern over promoting
equality and diversity environment via providing training to the employees, providing equal
15

access, implementing business policies etc. These all are the significant actions that create value
for the firm in improvising the stature of equality and diversity in the House of CB. Remaining
people are not in favour with the same.
Q 7) Treated fairly and equality in the business impacts over the operation of House of CB.
Interpretation: According to the views analysis of the respondents it has been interpreted that, in
this existing evaluation survey has been executed among 10 respondents and out of that 9 people
are in concern with the statement that treated fairly and equality in the business impacts over the
operation of House of CB, therefore, they provide their opinion that, the company or its
management is concern over providing fair and equal treatment to the employees for betterment
of organisational operations. On the contrary remaining are not in favour with the same.
Q 8) The diversity workshops and equality practices opt by the management of House of CB are
effective for promoting employee engagement at work place.
Interpretation: According to the views analysis of the managers it has been determined that 9
out of 10 managers are in favour with the statement that diversity workshops and equality
practices opt by the management of House of CB are effective for promoting employee
engagement at work place, therefore the firm is implementing operations that are create benefits
for the employees and improvise their engagement towards the firm or its operations.
Chapter 6: Conclusions and Recommendations
Conclusion
After the execution developed over the area of analysing the usefulness of diversity
workshop and equality programs for enhancing the engagement of employees at work place, it
has been concluded that equality and diversity are two imperative aspect which are effectively be
recognised by the management of the business to provide an effective working culture where
diverse and inclusion are promoted. The analysis of the project initiates that, it is required for the
management of the business to take initiatives in the manner of implementing diversity
workshop and equality programs to promote inclusion and diverse culture within the workplace
as it helps the business to attaining growth via providing equal chance to the employees to attain
progression. As per the analysis of the project it has been identified that, it is significant for the
organisations to maintain equality and diversity for the purpose of improvising the engagement
of employees at work place. The optimistic performance of management is necessary for the
enlargement and accomplishment of the business as it is effective in improvising the opinion of
16

employees towards the management of the firm and this also crates value for the firm in
implementing collaboration and coordination with the employees. The analysis of the study has
also stated that, in this evaluation has been executed among 10 managers and out of that 8
managers are said that individual’s are fairly treated within House of CB due to the reason of
promoting equality at workplace. From the evaluation of the manager’s view, it has also been
analysed that, around 9 managers are in favour with the aspect that in the context of fashion retail
management of equality and diversity are imperative for the business to promoting coordination
and collaboration among employees at workplace. As per the study evaluation of the project it
has also been determined that, majority of participants are said that, there are assorted issues like
unequal opportunities, Ambiguous fulfilment criteria, gender equality, Lacking focus and
dedication, Acceptance and Respect and so on due to inappropriate management of equality and
diversity at workplace. In addition to this, out of 10 managers 9 are said that the positive
behaviour of managers are effective in maximising the performance of the business effectively,
therefore, House of CB is operated at wider level and helps the business in attaining growth and
success. As per the evaluation of the project it is being evaluated that, 8 managers are said that
the strategies and practices shaped through the management of House of CB are significant in
dealing with the existing organisational environment as per their view the company is very much
concern over promoting equality and diversity for strengthen their workforce to attain business
objectives. In the present investigation, from the analysis of the interview report it has been
analysed that, individual's are fairly treated with the work place environment of House of CB, as
the company or its management are concern over providing equal opportunities and diversified
environment for the purpose of attaining higher growth and success via developing collaboration
among employees. As per the in depth examination of the information it has been concluded that,
in the context of fashion industry, maintaining equality and diversity are required by the
management of an organisation, therefore, a workplace with suitable management of equality
and diversity are effective in attaining business objectives. From the detailed evaluation of the
project it has also been determined that, businesses are widely concern over implementing
diversity workshops and equality practices for the purpose of attaining growth via improvising
engagement of employees at work place.
Recommendation
17

The research into consideration is primarily based on take a look at the behaviour of
management that supports equality and diversity within the administrative centre and its
influence over the operations of a corporation. Thus, this is a extensive location of educational
writing on which research execution is powerful in exploring the knowledge of people. From the
distinct evaluation of the task it's been encouraged that as a big style retail firm, House of CB
should be implement some policies and legislations that are supportive in managing diversity and
equality at work place. Company should also requires to provide equal chances and opportunities
to the individual from diversified areas in respect to providing them career growth. The company
is operating at global level and for maintaining its sustainability at market place; House of CB
should follow business ethics for reducing the issues that are cause due to equality and diversity
at work place. Therefore, proper business ethics are effective for the organisations in systematic
execution of organisational operations at market place. Company should also concern over
resolving the challenges, which are faced by the businesses due to diversity at work place, thus
diversity has affects the operations and functions of business at higher level. It has also been
recommended to House of CB to maintain an effective culture in which suitable relationship with
subordinates is implemented to establish management and teamwork in the middle of business’s
operations. According to the descriptive evaluation of the literature it has been recommended to
House of CB that company should be concern over implementing effective equality and diversity
policies that are significant in terms of promoting diverse and inclusive workforce to enhance the
operations within the global era. As per the analysis executed over the aspects that are
necessarily be taken by the House of CB it has been suggested that, company should provide
diversity and inclusive training to their employees and also promote diversity leadership at
workplace to enhance the productivity and performance of the business. In addition to this, it has
also been suggested to the business to provide equal opportunities to the employees who are
belongs from the diverse area, culture, region, age and so on, thus it is effective in enhancing
encouragement among employees to gain higher profitability. Furthermore, business should also
implement appropriate ,legislations that are based on equality and diversity aspects to provide
assurance to the employees to get fair and equal treatment at workplace.
Chapter 7: Reflection
It is a pleasure for me to get an opportunity to execute a research over the location of look
at the behaviour of management that manages equality as well diversity in the place of job and
18

it’s have an impact on over the operations of an enterprise, accordingly this is a wide place of
educational studies which has its wider scope in growing my very own concept and information
base that would be beneficial for me in attempting my future initiatives in more powerful
manner. This study is effective for me in developing my ability in making suitable
implementation of research methodology; Therefore, proper idea regarding methodology will
help me in conducting any research in effective manner. The present investigation is mainly
effective for me in developing my academic and writing skills which are important for me in
attaining professional development. The key success of a research is analysed through
determining the authenticity of the information which are accumulated for addressing an
investigation issue in viable manner through the support of relevant information that justify the
area of study. The existing research is effectual for me in developing my potential to achieve my
own aim and objectives related with my personal as well as professional life. The potential merit
which I have gained is my knowledge regarding the area of analysing the behaviour of
management that is beneficial in supporting equality and diversity at work place and its direct
impact over the operations of an organisation. Thus this study is effectual for me in determining
the potential of managing equality and diversity at workplace. For this present research, I have
been putting a huge efforts in gathering information via conducting a detailed analysis, therefore,
as per the analysis of the topic I have been consider that, the investigation is moving in right
manner which is expected by me at the beginning of the research. The major surprising thing for
me is the execution of research methodology. Therefore, as per my own observation I have been
recognise that, in a research work the key consideration for an investigator is the selection of
methodology which is appropriate in assisting the overall work in right direction. In addition to
this, if in future I get chance to conduct research, that I will surely taking my potential efforts in
the execution of investigation via applying the knowledge which I have gained by this present
investigation. From this particular investigation, I have been gained knowledge regarding
conducting primary and secondary investigation via the support of using suitable methods. This
enhanced knowledge will be supportive for me in conducting any further investigation in
appropriate manner.
Although, this study is efficacious in exploring my own academic skills and knowledge as
ahve gained an appropriate recognition about the use of methodologies and the sources of data
collection, time management, suitable ethics to be considered for implementation of research,
19

thus these all would help me in executing my future projects that are encompasses over similar
area of study in effective manner. However I have attained idea about the suitable management
of time to complete the work within prescribed time duration, which will help me to manage my
explorations in viable manner.
20

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Appendix 1
Interview with Managers
Name:
Age:
Gender:
Designation:
Email:
Q1) Do you think, you are treated fairly and equally in the House of CB?
Q2) Do you think, in the context of fashion industry, maintaining equality and diversity are
required by the management of an organisation?
Q3) According to you, what key issues are faced by the employees of House of CB due to
equality and diversity?
Q4) Do you think, the positive behaviour of management is effectual in maximising the
productivity and performance of House of CB?
Q5) Do you think that, strategies and practices formed are appropriate in dealing with the
current business environment?
Q6) What can be done to improve the stature of equality and diversity in the House of CB?
Q7) Do you think treated fairly and equality in the business impacts over the operation of
House of CB?
Q8) Do you think, the diversity workshops and equality practices opt by the management of
House of CB are effective for promoting employee engagement at work place?
23