Unit 12 : Organisational Behaviour Assignment
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Unit 12: Organizational BehaviorBy Aurora Oleinik and Claudia McCarterNOVEMBER 23, 2020SOUTH GLOUCESTERSHIRE AND STROUD COLLEGE
Unit 12: Organisational BehaviourAurora Oleinik and Claudia McCarterIntroduction Tesco was set up in 1924 by Jack Cohen selling groceries from a handmade stall based in theEast end of Brixton, London. Now they are an internationally recognised company with over 450,000 employees in over 6,800 stores across the world, including Europe and China. (Tesco Our History, 2020)Tesco is an international supermarket which sells goods and services to meet the needs of their customers. Tesco offers its customers a range of different goods and services which includes food, clothing, electronics and financial services. To meet the changing demands of customers they have also expanded their purchase options for their grocery products to online delivery and click and collect. Tesco is a Public Limited Company (PLC) in the private sector, this means that the business haslimited liability, with the debts being limitedto the business, it is owned by privateindividuals called shareholders and Tesco’sshares are traded on the stock exchange. This states that their values, mission andvisions are more orientated to shape theirwhole company and to meet their keystakeholder needs. “We make what matters better, together .”, this is a catchphrase they use. Their aims are providing a wide range of services and products by maintaining their position as the market leader through their different departments within their stores such as; Marketing, Finance, Human Resources and Operations. Also, by selling their products at a low price so they can compete against their competitors such as Asda, Morrisons, etc. Tesco earns profit by maintaining good quality products to attract customers, by keeping their prices low this can help increase their sales revenue time by time and have a vast number of loyal customers through their marketing skills. Tesco currently has 26.9% of market share based by statistica. (Business Case Studies, 2020) (Statista, 2020)Tesco has a functional organisational structure; this is where the structure is used to organise workers as they are grouped based on their specific skills and knowledge. It is vertically structured by each department with different roles; from president to finance and sales departments, to customer service and to employees assigned to one product or service.This figure represents Tesco’s PLC Board:This pyramid shows the different authorities and responsibilities Tesco’s organisational structure, is made with 5 different committees which report any issues to the PLC Board. As there are 11 members within the Tesco’s Executive committee, they are led by the Chief Executive. This organisational structure is highly showing its wide business scope. It is suggested that reducing certain layers of management within a structure there would be
Unit 12: Organisational BehaviourAurora Oleinik and Claudia McCartermore flexibility and a better flow of information.This figure represents the structure of their superstores at Tesco: The figure above shows an example of the organisational structure at many of their stores. Having four layers of management within a store can generate administration with a bad effect on their coordination and collaboration among managers. Each layer of management has a responsibility on each functional area.There are 4 different functional areas within a business that carry out many processes. Business size and business departments are tasked with different functions that have a specific job role. As the business grows throughout time, the owner delegates their employees with different tasks to the various functional areas within the business. Knowing that there are different functional areas. (Meng, 2020)Main BodyAnalyse how an organisation’s culture, politics and power influence individual and team behaviour and performance. Culture is the pervasive nature of how things are done within a business and common beliefs, values and attitudes which have a significant effect on processes which involve decision-making, design of structure, motivation, behaviours, job satisfaction and work management. Organisations are becoming complex and internationally based. In this case, Tesco is an international business as mentioned in the introduction. Reigle refers to culture as an important factor in successful technology implementation, merger, innovation, job satisfaction, organisational success and team effectiveness. The understanding and management of a diverse group of people from different backgrounds and ethics into a
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