Reviewing and Critically Analyzing OM Principles in Burberry Group plc

Unit 16 –Operations and Project
Management

TABLE OF CONTENT
INTRODUCTION...........................................................................................................................3
PART 1............................................................................................................................................3
Reviewing and critically analysing the implementation of OM principles within the
organization.................................................................................................................................3
Reviewing and critically in relation to the six sigma methodology and lean principles.............4
Continuous improvement plan based on the review and critique of OM principles within
organization.................................................................................................................................5
PART 2............................................................................................................................................6
Analyse the effectiveness of a CI plan using appropriate theories and concepts........................6
Application of stages within PLC................................................................................................7
Review and critique the application of the PLC used in the project...........................................9
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................12

INTRODUCTION
The operation management (OM) refers to the process of planning and organizing in
regard to the production and manufacturing or the provision for services. It is focused on the
delivery of the output in a better way. The project management accounts for the application of
the various processes and methods in order accomplish the desired project specific objectives. In
this report, Burberry Group plc have been taken as an organization, which is a global luxury
brand in London. The company offers variety of products range like clothing, sunglasses, fashion
accessories and cosmetics. It has around 498 branded stores and sells its products via 3rd party.
This report presents about the effectiveness of the operation management pertaining to the
organization and in addition to this, evaluates the concept of continuous improvement in the OM
has been applied. It also covers the principles of PLC in the context of the crossrail project.
Along with its review.
PART 1
Reviewing and critically analysing the implementation of OM principles within the organization
The operation management is majorly considered in regard to the manufacturing and the
production of the products and provision of services. The operation management is concentrated
on delivery by effectively converting inputs into outputs. The strategic goals of the organization
can be met only through the way of understanding the important principles of OM which helps in
providing thorough visibility into the business operation. Few of the principles of OM are
analysed in detail below.
Reality
The OM of the organization is required to stay focused on the overall problem rather than
just on technique. The major problem for the Burberry is the effective management of its
inventory along with conserving the economic resources (What are the Principles of Operations
Management? 2019). By focusing on the overall problem, the organization can reduce its
wastage of resources which consequently leads to decline in the total inventory cost.
Organization
Everything within the organization are interconnected and are needed to be consistent. In
case the organization fails to do so, then it will not be able to accomplish the desired outcome.
Burberry has been able to effectively manage its business function which has helped it in
optimizing it scarce resources and handling the supplies of its material. The operation manager

of the company considers the distribution networks of its suppliers. The manager takes care of its
warehouse, distribution centres and so forth.
Humility
By making use of the trial and error process, it results into incurring huge cost for the
organization and therefore, it becomes important for the operation manager to consider its
drawbacks as well (Heizer, Render and Munson, 2017). The OM team of Burberry is very
effective and has already taken into account all the important factors pertaining to the cost
incurred due to trial and error approach and this has lead to saving money and making production
for the long term.
Success
The success can only be measured through the way of evaluating and analysing the
satisfaction of the customers. The operation management team of Burberry plc has always
worked hard on ensuring that it meets with the customers demand on time through the way of
making the product available on time. In order to make sure, the proper distribution system is
being established along with the feedback system so that the company can have an opinion of the
customers in order to make its product and delivery system optimum.
Accountability
The operation manager of the Burberry is very efficient in running the manufacturing
operation and has also set out rules and metrics for the purpose of evaluating whether goals are
met or not (Belyh, 2019). For this, accountability is the most important factor and the operation
manager of Burberry has been able to effectively manage the same and has taken accountability
and responsibility of the end result.
Quality Control
This principle works on brining efficiency and effectiveness aspect into the business. The
OM helps in making transformation pertaining to the working principles. This is done through
implementing the quality management concept in respect to the organizational objectives. This
principle is very important from the point of view of the customers as all they want from the
organization Burberry plc is the quality clothing.
Reviewing and critically in relation to the six sigma methodology and lean principles
Six sigma refers to the method through which organizations can improve the capabilities
of their business processes and procedures. Through this, the organization's can work on