This report discusses the importance of managing and running a small business effectively. It covers topics such as financial resources, activities, customers, and quality products. The case of Syient London Limited, a management consultant firm, is used as an example.
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Unit 29 Managing and Running a Small Business
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Executive Summary From the report it can be summarised that small business are running by less capital and people for providing products and services so people get influence and make buying decisions. The aim of small business is to increaser their revenues by attracting large number of potential customers and selling them products. The success of business depends on financial resources, activities, customers and best quality of products and services that helps to make profits. This reportisallaboutSyientLondonLimitedthatisconsultantfirmprovidingservicesin information technology and management services. This will help to increase the understanding about break even analysis, sources of funds, cash flow statement , forecasting and legislation that are important to run a business.
Table of Contents Executive Summary.........................................................................................................................2 Table of Contents.............................................................................................................................3 INTRODUCTION...........................................................................................................................1 Activity1 (Covered in brochure)......................................................................................................1 Activity 2.........................................................................................................................................1 P4 Annual itemised monthly cash flow forecast showing variable and fixed cost.....................1 P5 How break even analysis can be apply to organisation context.............................................6 P6 Key financial statement for organisation that contributes to the successful management.....8 LO4..................................................................................................................................................9 P7 Regulations and legislation that have impacted on small and social enterprises...................9 CONCLUSION..............................................................................................................................10 REFERENCE................................................................................................................................11
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INTRODUCTION Managing and running small business is the activity which is performed by people in order to run their business and increase the organisational profitability. A small business is consider as privately own corporation, partnership, sole proprietorship where less than 500 people are working. This is important for organisation to understand needs and wants of people for the purpose of delivering that kind of products and services (Sunny, 2019). The aim of small business is to run their business effectively and maximize the revenues. For this project selected organisation is Syient London Limited which is management consultant in Hounslow, England. It is providing consultant services to customers in relation to manager that how activities and employees should be managed and how it can be controlled so productivity can be maintained effectively. This report covers how small business and social organisation plans and allocate resources, customer relationship management process, Development of cash flow forecast. A part from this, legislations and regulations are also involved in this report. Activity1 (Covered in brochure) 1
2
3
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Activity 2 P4 Annual itemised monthly cash flow forecast showing variable and fixed cost The total amount of money which is being transferred into and out of a business in the form of liquidity is cash flow. The other term of cash flow depicts a business is require cash and its equalling items that helps to run a business. It provides a liquidity to business so all activities and functions can be run effectively. To operate a business and paying the liabilities there needs to focus on sources of funds that are as defined: Sources of funds: To run a business and performing all activities business concern is required to arrange the funds which can help to maintain all performance and increase the business profitability. Syient London Limited is running its small business by arranging the funds from different sources such as: Own saving –If business concern who have decided to operate its business then it should have own saving that can help to stand independently. This can help to fill the basic needs and wants of business at the time of performing and providing products and services. 4
Equity finance –This refers as collection of fund which is required by issuing the equity share in public and employees that help to arrange the funds. Syient London Limited suggest and assist their clients to arrange funds from equity finance that can help to manage the activities and keep the continue (Brun, Cheng and Alcudia, 2018). Loans from family and friends –This is another source of fund that states a person who is going to run a business whether small and large have option to take loans from family and friend that give a benefits of low interest payment. This can help to increase the profitability because no pressure to pay in fixed time and rate of interest. Syient London Limited is can arranges funds from its family and friend that can help to run a business and increase the organisational activities. Bank loan –Most of the business organisation are taking loans from bank at a fixed rate of interest and period. While getting a loan there is need to provide security and safety co customers as they will pay loan amount at fixed period of time. Syient London Limited can run its small business sand expand by getting loan that can help to maintain a business. Leasing and hire purchase –This means to give lease and hire property to bank and other people that can help to run a business. The manager of Syient London have option to lease and hire property that helps to run a business continuously. Balance Sheet, P&L and cash flow statement of theSyient London Limited: 5
Profit and Loss Account at the year ended 6
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Forecasting and budgeting This means whenever organisation is going to run a business then it needs to forecast and estimating the budget that can helps to run a business and increase the performance.Budgeting is the another activity that is uses by manager who have special knowledge and to make a business by estimating the cost that occur in business and control the activities accordingly. This can help to run a business by getting accurate calculations. The techniques for budgeting and forecasting are as defined: Calculating the moving average– In organisation, this is another method uses by company to find out the views of all person by estimating the expenses and cost by showing data. 8
In Syient London Limited managers are calculating cost of business activities that gives opportunities and make profits (Chen and et. al., 2018). Time series data –This is consider as series of data points that are shown in lists and graphs in time order. It has temporal ordering that uses to manage the budget and forecasting in timely order. A business firm needed to analysis the time quickly that can help to increase the business performance. Syient London Limited can use time series data technique by setting time and cost that help to carry operation and business duties properly. Dealing with seasonality –This means, the success of business is depends on seasonality which is facing by business firm in order to accept the new challenges and changes for running a business and increasing business profitability. The manager of Syient organisation needs to deal with season for running business and increasing organisational performance effectively. P5 How break even analysis can be apply to organisation context Break Even analysis –It can be consider as cost volume profit and financial tool that uses by business concern to describe the relevancy and equability of cost and revenues at a fixd point. This shows a income and expenses of company are at equal level and running a business continuously. This also states at what prices customers are ready to get products and services. in other words, break even analysis is the active term, states how products and services in relation to organisation are profitable and equal. This can be challenge for Syient London Limited to run a business by using break even analysis that states how a business can be run effectively. This is beneficial for organisation that helps to get number of selling products, revenues and expenses whichincurredinorganisation.SyientLondon Limitedisusingbreakevenanalysisby maintaining relationship between variable cost and fixed cost. Managers are using to know the break even point of sale and maintain a brand awareness (Nasution and Pramana, 2019). 9
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Uses of budgets, performance monitoring and control –A document that involves all details of income and expenses of accounting period and helps to run a business effectively is consider as a budget. It is a written document which is prepared by management who have knowledge about principle and accounting informationfor the purpose of estimating amounts. Performance monitoring and controlling are activities of organisation that needed to perform by 10
organisation by formulating a budget, performing well and controlling the business activities. This also helps to improve the organisational profits by maintaining good performance and attracting customers. for instance, Syient London Limited that provide consultancy services in relation to information technology and management by charging amounts that helps to run a business and increase the profitability (Zachry III, and et. al., 2018). Variance analysis –This is also known as gap analysis that states the different between actual and estimated behaviour. The sum of all variance in organisation give a picture of overall performance of their business that defines is there any need to bring any improvement or not. Syient London Limited is using variance analysis to know the difference between actual and estimated number that helps to bring improvements and expand business effectively. P6 Key financial statement for organisation that contributes to the successful management Every organisation is preparing financial document that are also called final document, help to see the financial position of company. This is important for small business and other businesses to prepare final document end of every accounting period that canhelp to estimate the financial position and maintain a business effectively. Syient London Limited is running small business and preparing financial statement that are as underneath: Balance sheet– The main document of organisation is balance sheet which is prepared quarterly and yearly by accountant. This involves a record of assets, liabilities, new profit and loss, other items for the purpose of knowing accurate financial position of their business. This helps to increase the organizational performance by getting accurate information. Cash flow statement– A document who shows the liquid position of a business is possible through cash flow statement that helps to runa business and increase the profitability. This is considering operating, investing and financial activity which is important for running a business and increasing productivity. It should be prepare by management so all information can be get effectively. Profit and loss account– Syient London Limited is focusing on income and expenses of company then records in trial balance day by day. With the help of trial balance an income statement is prepared by management that helps to run a business by analysing income and expenses of company and run a business effectively. Analytical and quantitative techniques: 11
For a business firm it is required to use break even analysis and quantitate techniques that can help to maintain the liquidity and improve the business strength. Syient London Limited is managing a business accurately by using technique and focusing on working capital. The element of working capital are as depicts: Bills receivable –This is written document which is given by a person other another for receiving a bill and paying accordingly. This helps to convert the money in less time. Cash inventory –This element of working capital uses by businesses to convert the raw material in to cash so a business can be manage effectively. Inventory –Stock and raw material are inventory of organisation that are uses by organisation to run a business and increase the profitability. LO4 P7 Regulations and legislation that have impacted on small and social enterprises Social enterprises –This means commercial strategy and community that uses by organisation for the purpose of providing different types of products and services. This helps to maximise the improvement of social being and maintain the good performance. For organisation it is important to focus on social needs and provide the products and services accordingly. In Syient London Limited, managers are required to focus on social welfare that helps to run a business effectively (Miller, Levy and Swedler, 2018). Legislation –This means important legislations and instrument which are implied by government on organisation for the purpose of running a business and improving organisational profits. Sayient London Limited is focusing on different lawful obligations in order to attain the business goals and objectives. The different legislation are as defined: Record keeping (2006) –This legislation is related to keeping records of all information and data that can help to run a business and increase business performance. Such as manager of Syient London limited are keeping records of all workers and information that are important for business which helps retain the customers. They also pays salary, incentives,bonusto employeesthatmotivatesthemeffectively(Miller,Levy and Swedler, 2018). 12
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Tax and employment (1976) –This legislation is related to tax and employment where managers are required to pay taxes on earned profits. This influences social welfare by charity and giving job opportunities to people. Health and safety –This is another rules which states an organisation should follow the health and safety rules by providing safety and good health to employees. This attracts employees and make feel good. This also helps to retain the customers in organisation by paying equal and insurance. Data Protection (1998) :-When employees are working in organisation they wants that theirallinformationanddatashouldbeconfidential.InSyientLondonLimited, managersarefollowingthisregulationandkeepingallinformationconfidential accurately. The potential sources of information–All information in relation to small business, financial statement, rule and regulations are sourced from encyclopaedias, magazines, books, newspapers, catalogue and internet. CONCLUSION From the above discussion it can be concluded that small businesses are needed to focus on various activities that can help to continue and expand the business effectively. It is independently own business which is started by less people for the purpose of providing products and services. Financial statement are prepared by managers in order to know the financial position. Break even analysis is tool that uses to know the profitability of organisation. 13
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