Human Resource Management: Functions, Benefits, and Influence on Decision-Making

This document provides an overview of human resource management (HRM) in organizations, focusing on the purpose and functions of HRM, benefits of HRM practices for both employers and employees, and the importance of employee relations in influencing HRM decision-making. The case study of ASDA, a British multinational supermarket chain, is used as an example. The document also discusses the strengths and weaknesses of different approaches to recruitment and selection, as well as the effectiveness of various HRM practices in raising organizational profit and productivity.

Unit 3 - Human
Resource Management

Table of Contents
INTRODUCTION.......................................................................................................................................3
Human Resources Employee Induction Manual (Part 1).............................................................................4
TASK 1.......................................................................................................................................................4
P1 Purpose & functions of HRM, applicable to workforce planning & resourcing an organization........4
TASK 2.......................................................................................................................................................7
P3 Benefits of different HRM practices within an organization for both the employer & employee.......7
P4 Evaluate the effectiveness of various HRM practices in terms of raising organizational profit &
productivity.............................................................................................................................................8
The Job Application (Part 2)........................................................................................................................9
TASK 3.......................................................................................................................................................9
P5 Importance of employee relations in respect to influencing HRM decision-making..........................9
P6 Key elements of employment legislation & the impact it has upon HRM decision-making.............10
TASK 4.....................................................................................................................................................11
P7 Illustrate the application of HRM practices in a work-related context, using specific examples......11
CONCLUSION.........................................................................................................................................11
REFERENCES..........................................................................................................................................12

INTRODUCTION
Every business require to concentrate to frame and strategic planning and strategy which
can help to maintain operations in each and every department. In order to gain more success,
organization need to focus on their employees activities so that they can effectively improve their
performance and provide their best contribution in the success of the Organization. Human
resources department is mainly concerned about the manpower and maintain each and every
operations effectively. HR manager is responsible to follow all the functions of human resource
management so that manager can effectively improve the productivity of the manpower.
Manager also liable to conduct workforce planning which can help in the Strategic hiring of the
employees. This report will discuss about the human resource management activities of ASDA
organization which is most famous British multinational supermarket chain that established in
the year 1949 and the headquarter is situated in Leeds , England. This Organization mainly
provide the grocery, general merchandise & financial services to their customers The main
purpose of this report is to discuss about the functions & purpose of the HRM and also identify
the strength & weakness of the recruitment & selection process. This report also determines the
various benefits of the HRM practices for the employees and employers. Furthermore, this report
recognizes the significance of the employee’s relationship in the decision making of the HRM
and explains the laws and legislation for the employees.
Vision - To provide high quality of products & services to their customers and become the best
retail supermarket chain across the whole globe.
Mission - To concentrate on the customers base and gain more customers satisfaction and loyalty
so that company can gain more profitability.

Human Resources Employee Induction Manual (Part 1)
TASK 1
P1 Purpose & functions of HRM, applicable to workforce planning & resourcing an
organization.
There are various functions which are performed by the human resource department of every
organization. HR manager is responsible to perform the functions of HRM and also make sure
the smooth running in an organization. ASDA manager pay more attention on all the functions of
the HRM so that manager can effectively take care each and every operations of the employees.
The description of HRM function which are performed by the ASDA HR manager are discussed
below -
 Strategic Hiring Process - This is considered as the most prominent function of the HRM
which can help in the appointment of those candidates who are interested and suitable for
the job. HR manager of ASDA, prepare an effective strategy to hire the more potential
candidates for the specific job role (Delgadová, Gullerová and Ivanová, 2017).With the
help of strategic hiring process, manager can consider the proper workforce planning so
that manager directly targets the more capable candidate for the vacant job role which can
help to recruit and select talented candidates. Job analysis and job evaluate - HR manager is responsible for job design, job analysis
and then it's evaluate. This function is very appropriate because it can help to identify that
which job role is vacant in the organization .Manage of the ASDA is analysed all the job
requirements and design a specific job role. Manager also evaluates the job role as per the
need of the Organization.
 Arrange Training & Development sessions - This function is also considered by the
HRM which determines the improvement of the newly appointed employees. ASDA
manager organize the effective training and development session for their employees
after the induction programe. With the help of training and development sessions,
manager can spread awareness about specific job role of the employees so that all the
newly hired employees can learn their work effectively as per the current market demand.

Through development sessions, employees can learn & develop new skills and
knowledge which is helpful for their job role (Ertogral and Öztürk, 2019).
 Constant Performance Appraisal - Through this function, manager can effectively
evaluate the performance of the employees as per their previous performance which can
help to improve the efficiency of the employees. ASDA manager apply various methods
to appraise and evaluate the performance of the employees like ranking, rating, MBO and
370 degree method.
 Provide proper compensation & other benefits - With the help of this function, manager
can easily motivate and encourage the employees so that they become more serious about
their job. ASDA manager provide their employees good compensation, monetary and
other benefits which can help to improve the satisfaction level of employees and their
productivity also improve (García and et. al., 2019).
Purpose of HRM
The prime purpose of the HRM is to maintain the coordination among the employees so
that they can effectively achieve the organizational goals and objectives ASDA manager is
mainly concerned about their workforce activities and provide them flexible working hours so
that they can perform without pressure and provide their best participation in the development of
Organization. .
P2 Strengths & weaknesses of different approaches to recruitment & selection
Recruitment
HR department of the Organization is use this approach and manager need to consider the
specific recruitment planning process which can help to recruit the talented and skilled candidate
for the vacant job in the organization. ASDA manager used this approach in a effective manner
and also communicate to the other staff members so that they can recruit the best talent in the
organization. There are various type of recruitment approach are considered by the ASDA which
are given below -
 Transfer - This recruitment type comes under the internal recruitment in which manager
can transfer the employees and replace them from one place to another place but the job

position is same. Those employees who want to do their job in their native place then
they got transferred by the company (Guest, 2017).
 Employment Agencies - This kind of recruitment is considered as the external
recruitment process that can help to appoint candidate frequently. ASDA manager consult
some employment agencies which can help they to provide the fresh talent in a less time
period. This recruitment approach also utilized by the Organization for the purpose of
immediate hiring.
Strength & weakness of recruitment
Strengths - Recruitment is the going process which can helpful to consider those candidates who
are interested and educate enough for the specific role. Through internal and external process,
manager can recruit potential employees in an organization.
Weakness - Transfer is internal recruitment and most of the time it work like a punishment
because those employees who are not performing well then Organization transferred them as a
punishment.
Selection
Selection is the most prominent approach which can help to select the right person for the right
job .Through selection process; ASDA Company can effectively select and appoint high
potential candidates for the right position at the right time (Khan, Soundararajan and Shoham,
2020).
 Interview - This selection method is very common and mostly used by the managers.
With the help of interview method, manager can interact with the candidate face to
faceand then analyse their effectiveness and knowledge and interest about the vacant job .
 Aptitude test - This test is mainly designed to analyse the candidate capabilities and
evaluate that what a Candidate have ability, applicabiy, knowledge and educate enough to
do a job.
Strength and weakness of selection

Strengths - Through these selection methods, manager can eaisly analyse the competencies and
knowledge of the candidate about the particular job role.
Weakness - Sometimes this interview is biased and less talented candidate got selected by the
manager. Aptitude test is not that much effective to judge the potential of candidates (Markoulli
and et. al., 2017).
TASK 2
P3 Benefits of different HRM practices within an organization for both the employer &
employee
HR department mainly concerned about HRM practices which can help to maintain the
employee performance and activities. There are various type of HRM practices used by HR
manager which are beneficial for both employer and employees and help the organization to gain
more profitability. Description of of HRM practices on the basis of ASDA and its benefit for
employers and employees are discussed below-
Training and Development
It is the most prominent and useful HRM practices which is beneficial for the development and
enhancement of the employees. HR manager is responsible to arrange effective and advanced
level training to their employees so that they can easily learn current trends and knowledge and
perform their job in an effective way. ASDA manager mainly concerned about training and
development process so that their employees can effectively improve their productivity and
efficiency (Serengil and Ozpinar, 2017).
 Benefits of the employees - T& D helpful to develop the employees capability and
knowledge and they also learn new skills as per their requirement of job so that they can
easily maintain their career growth path.
 Benefits of the employers - Highly skilled and talented employees can easily address all
the requirements of the customers so that they can get more customers satisfaction and
employer trust increase toward Organization.
Employee Relation

It is essential for the manager to create influential employee relation employees and the top and
middle and lower level of management. HR create various activities like meetings, get together,
picnic, trips and other activities which engage more of all the employees so that they can
effectively interact with each other and communicate. These activities are helpful to establish
strong employee relationship among all employees and higher authority. ASDA HR manager
focus on employee relation because help to improve the employees productivity.
 Benefits of the employees – It can help to encourage employees and improve their
enthusiasm so that they can perform in an effective manner and also so they don't have
problem in team. Employee’s relation reduces the chances of conflicts and grievances.
 Benefits of the employers – motivated employees are more capable to create good
connection with the employer so that we can effectively communicate with employer and
resolve the issues and queries (Stewart and Brown, 2019).
P4 Evaluate the effectiveness of various HRM practices in terms of raising organizational profit
& productivity.
HRM practices are beneficial for the development of employees and Organization both.
There are various HRM practices adopted by the manager so that they can effectively improve
the profit and productivity and gain more profit advantage. The main motive of ASDA is to
fulfill all the requirements of their customer because they believe that customer satisfaction is the
main key of organizational success. ASDA use numerous HRM practices which can help to
create effectiveness and improve the performance of the employees. Some specific practices
adopted by the organization such as employee relation, training and development, performance
appraisal. With the help of employee relation practice, manager can effectively improve and
maintain strong relation among all the employees so that they can easily communicate with their
superior and subordinate which will have to reduce the chance of miscommunication and
conflicts (Valenzuela, 2019). Through training and development session, manager can provide a
good learning atmosphere to their employees so that they can effectively develop new skills and
enhance new knowledge as for their requirement of job role. Performance appraisal is helpful to
evaluate the performance of employees so that they can easily increase their performance level as
compared to their past performances can help to improve their productivity so that organisation
can gain more revenue and competitive advantages. ASDA also use some other HRM practices

like compensation, strategic hiring process. With the help of compensation and other benefits,
manager can attract the customer and provide them job security which can help to improve their
performance. Through strategic hiring process, manager can higher best talent which can retain
in the organisation for longer period of time and improve the profit and productivity
organisation.
The Job Application (Part 2)
TASK 3
P5 Importance of employee relations in respect to influencing HRM decision-making.
Basically employees relation is considered as the best HRM practices which can create
the healthy relationship between the employees and management. There are various benefits of
employee relation which which can help in decision making of HRM. ASDA manager focus on
to create good relation in their employees so that they can work collectively and formed an
effective team. Employee relation is helpful to directly influence the decision making of HRM of
ASDA which are given below-
 Remove Conflicts - Employees relation is helpful to reduce the level of conflicts and
disputes among the staff members so that the can collectively work in a team and
formulate the best and effective team which can help in the decision making of the HRM.
Employees relation encourage team work so that ASDA manager can effectively ask the
suggestion and advise of all the twma members which can help in the decision making of
the manager. Manager can take decision for the welfare of the employees and
Organization through this practice (Tang and et. al., 2018).
 Reduce Miscommunication - With the help of effective employee’s relation practice,
miscommunication among the employees can reduce effectively. ASDA manager is
seriously enhancing the employee’s relation so that all the staff members can
communicate positively so there is less chances of miscommunication. A good
communication channel is liable to provide their best efforts in the decision making of
HRM.

 Increase Motivation Level - Through effective practice of employees relation ,
employees motivation level increase in a positive manner.employee relation and
employees motivation both are interrelated and it can help to mainatain the Performance
level of employees. ASDA manager improve the motivation level of employees via this
practice that provide most positive outcomes. A motivated employees is satisfy with their
job and they can provide their best contribution in the decision making of HRM.
P6 Key elements of employment legislation & the impact it has upon HRM decision-making.
HR manager can consider and adopt the various practice of employment legislation and
laws which can help to improve the decision making of the Organization. There are various key
elements of employees legislation which are play a prominent role in the development and
decision making of the organisation. ASDA manager is responsible to follow the specific laws
and legislation which can improve the working of the employees.The explanation about the
effective employment legislation which adopted by ASDA are discussed below -
 Data Protection Act 1998 - This act and legislation helpful to protect the details and
information of the employees and also beneficial to mainatin confidentiality in
documents and other information about the employees, strategeis, policies and other
resources of the Organization. ASDA follow this act properly so that manager can protect
the data of the employees from the hackers.
 Health & Safety Act, 1974 - This legislation is helpful to improve and mainatin the
health & safety of the employees so that they can effectively perform their task without
any physical and mental pressure and feel secure in the working environment of the
Organization. ASDA adopt this legislation which can help to improve the health of the
employees (Townsend and Hutchinson, 2017).
 Equity Act 2010 - This act is beneficial for the employees because it enhances the equal
opportunities for the employees. ASDA mainly consider this act because it can provide
the equal treatment to the employees and reduce the discrimination so that they can get
positive environment. This act motivates employees and employees feel their value in the
organisation and perform their task effectively.

TASK 4
P7 Illustrate the application of HRM practices in a work-related context, using specific
examples.
HR manager need to consider the recruitment and selection documentations portfolio for the job
post of Marketing Manage, there is necessary to included some documents which are given
below-
1. Job description for the position of marketing manager.
Job Description
Job Details
Job Role - Marketing Manager
Company – ASDA
Purpose of the Job
Marketing manager is mainly responsible to determine the whole market situation that can
build by the various marketing strategies. The candidate should know about the effective
communication and analytical power skills so that they can effectively deal with customers.
Roles & Responsibilities
 Formulate a specific marketing plan.
 Create a effective team.
 Prepare a Strategic strategy.
 Assign and distribute tasks to the team members.
 Constant coordinate and support to the marketing team.
2. A person specification for Marketing Manager

Job Specification
Job Specification
Position Marketing Manager
Location London
Department Marketing department
Managerial Knowledge & skills
 Core Marketing
 Project management
Quality management
 Improve Marketing Standard
 Effective Teamwork
 Executive Marketing campaigns
Education Qualification and Experience -
 Obtain departmental objective via effective planning and implementation
 Manage staff members and provide them proper training session
 Master Degree in business administration
 Certification in marketing field
 At least two year experience.
 Computer and effective communication skills
Job Responsibilities -
 Ensures secure , secure & legal work environment.
 Provide personal development opportunities
 Make marketing strategies as per the current market situation.
3. A job offer letter for the selected candidate.

Job Offer Letter
Mr./Ms,
Name
Address
City, State Code
Dear Mr./Ms. Last Name,
Greeting from the ASDA!!
ASDA is very obligated with your influential performance during the interview time and on the
basis of your performance, Organization take decision that you are going to select for the vacant
job post of Marketing Manager in ASDA. This is a full time job opportunity in which you have
to work at least 45 hours on the weekly basis. The package you will receive is $ 76000 / per
annum.
You are gat some other benefits and facilities when you will join this Organization. The date of
joining is consider is 15 May , 2021. When you will give your acceptance of this letter then you
can revert thus mail. During the joining time you need ro come with the documents for the
verification purpose.
For any doubt and query you can feel free to ask.
Sincerely,
First-name,
Last-Name
Director,
HR-Department
ASDA
____________
I hereby accept the Marketing Manager position.
_____________________________
Signature _____________________________

Date ---------------------------
4. An evaluation of the process and the rationale for conducting appropriate HR practices.
Human resource plays a prominent part for the development of the Organization. The
evaluation of the HR mainly incorporated with lots of changes that provide the long term
success. A Strategic systematic evaluation can help to manage the activities of the department
basis. In last nineteen century, human resource specifically knows as the labor welfare which
mainly focuses on per day employment and manager provide wages on the daily basis. Now the
scenario is totally different and labor welfare become human resource management system
which mainly concerned about their employees and their requirements. There are various HRM
practices involved in the HRM that can provide the long term success to the Organization. The
main reason to conduct this study is to identify the various functions and practices which can
help to improve the productivity and decision making of the Organization. The evaluation of the
HRM provides the effective Organizational structure which can support the manpower.
CONCLUSION
As per this report it can be concluded that HRM is crucial for the development of the
organization and their employees. This report discussed about various practices of HRM which
provide can help to increase the effectiveness and efficiency of the employees. This report also
identified the strength and weakness of the recruitment and selection process and importance of
employee’s relation. This report also discussed about the various legislation for the welfare of
the employees

REFERENCES
Books and Journals
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Valenzuela, A., 2019. Recruitment and Selection Process of Faculty in Higher Education
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