Table of Contents PROJECT 1.....................................................................................................................................3 INTRODUCTION...........................................................................................................................3 LO 1.................................................................................................................................................3 P1 purpose of HR function and reward system...........................................................................3 P2 Strength and weakness of different approaches of recruitment..............................................4 M1 Function of HRM provide talent and skills...........................................................................6 M2 pros and cons of recruitment methods..................................................................................6 LO 4.................................................................................................................................................7 P7 document for recruitment and selection.................................................................................7 M5 rationale for application of HRM........................................................................................10 CONCLUSION..............................................................................................................................11 PROJECT 2...................................................................................................................................11 INTRODUCTION.........................................................................................................................11 Employee relation......................................................................................................................11 The Equality Act 2010...............................................................................................................12 GDPR.........................................................................................................................................13 REFERENCES..............................................................................................................................17 2
PROJECT 1 INTRODUCTION In every organisation it is necessary to manage and organise employees which are working. For that HRM is responsible for it. they also identify needs of organisation and on basis of that hire employees. Alongside, HRM performs various types of functions as well such as providing training, measuring employee performance, work force planning, etc. it entirely depends on HR that how to manage staff in effective way (Kornau, , Frerichs,. and Sieben, , 2020). Moreover, they increases employee efficiency to achieve goals. The report will lay emphasis on purpose of HR function and reward system. Also, it will be discussed about pros and cons of different recruitment methods. Besides that, it will be described about document required for selection. Here, Barclays is MNC bank headquartered in London and offer variety of banking services such as retail, commercial, investment banking, etc. itwas founded in 1690 and operate worldwide. There are 83,500 employees working in it. LO 1 P1 purpose of HR function and reward system In an organisation HR plays a significant role. So it is defined as procedure of selecting, training, recruiting, etc. of employees. They also organise them by assigning roles and duties. It entirely depends on HR that right person is placed at right position. Here, they also focus on maintaining strong relation with management of firm. in this way a positive culture is developed. Apart from it, there are many other function of HR which is defined as (Anlesinya, and Susomrith,., 2020) Planning- it is main function of HR in which they do planning about work force requirement, skills, abilities, etc required for job role. In this way planning is done accordingly in it. in this work force planning is done as well that howmany staff is required, for what position, etc. it enableingivingoverviewandthenproceedingitasperplan.Throughthat,Barclays performance is improved in effective way. Recruitment and hiring- this is a function in which HR focus on hiring of candidate as per job role. Skilled and experienced work force is recruited which allow in performing job roles in efficient manner. T&D- in Barclays HR provide training and development to staff. this isdone to train them in order to perform task in job. Also, HR identify needs of staff and accordingly provide them 3
training. It leads to enhance in their productivity. Besides that, there are several practices and methods applied as well in training. The training is given on basis of type of job and individual needs (Latukha,, Poór,. and Linge, 2020). Performance management- it is the main function of HR in Barclays where they evaluate performance of candidate to find out goals are achieved or not. Along with it, with help of performance reward and benefits are given to them. however, there are different techniques of performance management which is applied by HR. Maintain employee relation- this is also a function in which HR maintain relation between employer and employee. This is done to ensure no conflicts occur in it and work environment is not hampered. The HR solve personal problems of staff as well by taking their feedback. Thus, these are rolesand responsibilities of HR in Barclays. It allowsthem to manage number ofstaff easily by providing training and hiring them. also, HR is responsible for measuring performance so that employee can grow and develop. P2 Strength and weakness of different approaches of recruitment In company there are various types of people who are being recruited and hired. However, it is essential to place right people are right place. The HRM of Barclays uses different approaches for it by which people are hired. The use of approach depend on need of firm, type and cost incurred in it. however, each approach is having itsprosand cons. Basically there are 2 common methods in it that are internal and external. It is defined as below Internal- here, hiring is done from within organization itself (de Souza Freitas,Caldeira- Oliveira,and Teixeira,2020). This is used normally when only 5-10 people are required. The cost incurred is less as hiring is done quickly. there are many other methods in it as well which is as follows Transfer- the method involve transfer of people from one place to another who are at same position or level in organization. In this there is no change in job role and description. Pros Posts vacant are filled quickly. Less cost and time is incurred in it. There is no requirement of training Cons There is restriction is entry of new talent 4
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It results in dissatisfaction within existing staff. Promotion- in this people are promoted from low to high position. They are assigned more role and also there is change in job role and designation. Pros Less cost is incurred in it Ease in doing it as eachemployee skills and knowledge is known to manager (Chayomchai, 2020). Cons It requires training in it Other employee morale and satisfaction decreases It restricts new talent in organization Demotion- in this on basis of performance of employee they are been demoted fromhigher to lower position. Pros Quick fulfillment of vacant position Cons Decrease in employee satisfaction It leads to rise in employee turnover External source- here, in this method recruitment is done from sources outside the organization. There are many sources through which hiring is done. It takes more time and huge cost is incurred in it than internal source. Usually, it is done when 20-50 candidates are to be hired. Advertisement- in this an ad is given in newspaper, social media, etc which results in attracting large number of candidate to apply for job role (Gurmu, 2020). Pros Fresh talent is attracted in it New people brings in ideas and creativity Cons Huge cost is incurred in it There is a lot of time wasted in it. 5
Employment exchange- this is a method where firm recruit candidate through a third party or consultancy firm. They charge a specific fee or commission for it. also, requirement are clearly specified by firm in it. Pros New talent is hired There is no need to waste time to search for candidates Cons It is time consuming process as candidate might not be available High cost is incurred Campus hiring – there is direct hiring from campus and university by company. So, there are large number of student hired at once (Farndale, McDonnell and Wilkinson, 2020). Pros It brings in young talent and creative minds Existing employee morale is boosted in it Cons It is expensive process Training is give to new candidate M1 Function of HRM provide talent and skills HRM perform various functions such as recruitment, training, motivating staff, etc. these all contribute in achieving business objective. By recruiting highly qualified and skilled staff operations are performed and objectives is attained. Moreover, the roles and responsibilities are effectively performed. They are placed at right job role. besides that, by providing them proper trainingitenhancestheireffectivenessandperformance.So,thisleadstoincreasein productivity. Besides that, by developing staff skills and improving their efficiency staff is able to maintain quality of products. the HR also motivate staff in order to put more efforts in attaining business goals. It boosts their confidence and encourage to generate more outcome. In this way, functions of HRM fulfil business objectives. 6
M2 pros and cons of recruitment methods Internal and external are the method of recruitment which is available. The use of method depends on Barclays requirement.Here, are two methodwhich increase employee retention in Barclays. Transfer- the method involve transfer of people from one place to another who are at same position or level in organization. In this there is no change in job role and description. Pros Posts vacant are filled quickly. Less cost and time is incurred in it (Farndale, McDonnell and Wilkinson, 2020). There is no requirement of training Cons There is restriction is entry of new talent It results in dissatisfaction within existing staff. Advertisement- in this an ad is given in newspaper, social media, etc which results in attracting large number of candidate to apply for job role. Pros Fresh talent is attracted in it New people brings in ideas and creativity Cons Huge cost is incurred in it There is a lot of time wasted in it. LO 4 P7 document for recruitment and selection In recruiting of candidate thereis systematic procedure which is followed. also, it require several documents in it as wellon basis of which selection is done (Farndale,McDonnelland Wilkinson, 2020). So, this enables HR to specify job role, CV, offer letter etc to be included in it. similarly, in Barclays as well for fulfilling position of marketing manager in it. so, documents required are specified as below Job specification Job opportunity 7
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Barclays requires an experienced marketing manager for office location in Germany. So, job specification is as follow Job title- marketing manager Qualification- Master degree in marketing management from a reputed university with aggregate 60% Experience – minimum 3-5 years experience as manager in MNC. Age- between 28- 35 years Physical attributes To conduct meeting with members and communicate goals Set realistic target and attain it Manage team of 10-20 people Special attributes Must be fluent in German Should also speak English and French Job profile- Manage entire marketing department Do effective marketing Achieve marketing goals Provide support to employees Develop effective marketing strategies Reporting to- General manager Candidate may e mail their resume to company website. CV Name- jack smith 8
E mail id-jacksmith664@gmail.com Mobile no. 1222233322 Qualification QualificationUniversityYearGrade Bachelorof management studies German20118.5% Masterofbusiness administration German20148.8% Key strength . Workaholic, Leadership and diligent Ability to work in a team, Creative thinking skills Deterministic, Enthusiastic and Good communication skills. Fluent in German Extra curricular activity Won first prize in quiz competition at annual fest First position in article review Second position in collage making Personal detail Name- jack smith Father name – john smith DOB- 12/3/1992 Nationality - German 9
Notes for interview In conducting of interview there is need to ask somequestions to candidate to evaluate skills and abilities. It will enable in making things easy and selecting of candidate. Thus, there are some specific questions asked which is as follows Why you think you are asset to our organisation? What is your previous experience regarding any job? What you learned from it? What other roles have you performed previously and how it helped in your growth and development? Job offer letter When a candidate is selected then a job offer letter is send. It consists of detailssuch as date of joining, time etc. likewise, in Barclays job offer letter is send by HR . Date- 29-10-2020 Dear XYZ… This is to inform that you XYZ are been selected for the job role of marketing manager in our company. So, a detailed job description is attached with letter. The date of joining will be 1-11- 2020 at our official office address. The reporting time is 10.00 a.m. moreover, there are some other basic documents as well which is needed to be bring along. They details are attached in PDF. You are required to get a criminal check and medical certificate on first day of work. If you agree to accept this offer then kindly sign below and e mail a copy to HR. we look forward to work with you. Yours sincerelyCandidate signature HR manager Barclays 10
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M5 rationale for application of HRM It can be evaluated that in HRM the main reason forall these document is to ensure that right person is selected. Also, it provide a framework to analyse skills and knowledge and match it with required job specifications. The HR understand it in better way that whether candidate fit into job role or not. So, there iscertain criteria as well on basis of which candidateis selected and then job offer letter is send to him. Likewise, in Barclays the document are required in it. CONCLUSION From above it issummarized thatHRM performsvarious functions in Barclays. HRM is defined as procedure of selecting, training, recruiting, etc. of employees. There are different functions of HRM such as planning, training, recruitment, and others. The purposeofHRM is to manage and organise people. besides that, there are 2 approaches of selection that is internal and external. In internal it is transfer, promotion, etc. whereas in external iscampus hiring, advertisement and many other. Moreover, there are certain documents which is requiredin selection process that are CV, job specification offer letter, PROJECT 2 INTRODUCTION In an organization, it is prerequisite to maintain healthy relationship for the organizational immense success. Strong and health employee relationship is essential for high productivity and human satisfaction. Employee relation have proper focus on the individual and collective relationship at workplace as increasing major level of emphasize between manager an tam members.For that HRM isresponsible for it. they also identify needs of organisation and on basis of that hire employees. Alongside, HRM performs various types of functions as well such as providing training etc. Employee relation In the banking industry employee relation covers the contractual, practical along with emotional and physical dimension of the employer an employee relationship. Barclays banks have defined the tie of company success with loyalty of customers as it can be assumed thorough proper development of ER relationship in the company (Lee and Kim, 2016). the strong ER is necessary for continuation by maintaining the intrinsic elements of success growth. 11
So, the Barclay company signifies employee relation necessary for creation of positive environments and creative better customer loyalty and work life balance among employee and strong employee and employer relationship.On the other hand, company should pay proper attention on strong and healthy ER as there are any circumstance in life of every organization when the employee and management relations actually get hampered. Barclay should promote differ ER improvement strategies such as Promoting open communication Communicate,communicateandcommunicationasimportantformaintainingthe employee relationship. as Barclay will look into maintaining harmonious relationships and better corporate culture. There is need to keep continuous interaction with employee’s company’s policies, procedures and decisions Encourage the employee corporation Stress is the major level of issues faced by the employee in Barclay company due to increase level of competition. The company have need to take the collective efforts to reach the common goals and keep the people in Barclays to be motivated (Bacong and Encio, 2017). The company should take the responsibility to remove old items and add new ones to be part of motivational message. there should be regular 30 minutes have light heartened cooperation at workplace. Inspire and Reward Employee work with efficiency and effectiveness when they are happy and motivates by the encouragement and inspirations rather than the criticism and punishments. Barclay can offer different rewards such as small bonus and interim points to keep their employee motivated.as the employee reaches the goals by acknowledging and gathering whole team work together will lead to announce the achievement. This will be considered as success whole Barclays company. The Equality Act 2010 The acts protect employees against any level of discrimination in the workplace all stages of employment.This have inclusion of the recruitment, employment term and contains, training, pay and benefits along with promotion and transfer opportunities, dismissal or redundancy. in addition the act bans the unfair level of treatments done with employee on the basis of age, disability, race, sex, etc. This will be helping out in the promoting equal opportunities in workplace and wider society. Manager and employer should be advised to take user familiarize with respective legislation to meet up all requirement in profit manner. 12
The impact of Equality Act 2010 Equality law have been applied to financials services providers which have inclusion of the banks and insurance sector.This law will especially out the employee and provide proper guidancetotheemployerstonotdiscriminateinunlawfulmanner.Thereisprotected characteristics giving access to refuse the people access to financial services such as bank accounts, overdrafts, credit and debit cards, loans, mortgages and hire purchase agreements. it its importedtomaketheseveralofassumptionsandpeoplewillleadtoretainslevelof discriminations as the perfect level of characterizes. Benefits the equality act in the workplace Diversity matters to many workers especially younger ones with the negative options to welcome drivers’ team and treat people in equally manner and attractive talented job applicants in Barclay banks. it is important for the banks to promote better approach bank to train its staff not to make judgments about the identity of customers needs and wantsand providethither most level of satisfaction. This act tends to advise the employers to avoid discriminations while recruiting and promoting bank aspirants. So, the employer should consider the accessibility in the workplace and ensure better level of accessibility. on the other hand, there should be quick level of responding over the complaint’s whistle blowing. Making proper level of communicating with rules, policy ad guideline of company with employee will lead encouragements to reported concerns.As example in the Barclays bank , the transsexuals women is questioned very closely with extra security questions whenever she uses telephone banking services because the pitch of her voice is low. In addition, ensuring the equality and diversity terms and condition must have offering of equal pay, terms and conditions, promotion, transfer opportunities, training, dismissal and redundancy procedures to all employees. Constraints Getting the divers level of workforces will bring up the different stereotypes for asking careofworktogetherpossibilityinformofseminarsandtrainingprogrammes.As communication have been turned out to be tough in the diverse workforces. On the other hand, worker form different cultures that’s value deference to management without any level of encouragement (Waktola, 2019). The standard often polite behaviour may be 13
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differing widely among employees.In addition, employer turned to be self-conscious’s what they say or the jokes they tell for fear of unintentionally offending someone. GDPR The general data protection regulation is considered to be the toughest privacy security and lawin the world. This is the way of giving individuals with different prospectus, customer, contractors and employee tasking in more power over the different in data. the role of the GDPR in most of the banks is to over se the organization regulatory compliances as it has been turned out mandatory in the banking sector.As the implication of the GDPR in the banking sector is needed to have educating of employees on the GDPR compliance along with training the staff who are involved in data processing. Impact of GDPR on banking industry it is important to have the clear level of note that’s the GDPR in the banking sector have been the quite challenges but it have impacted to increase the level of personal data protection. in the implements of the GDPR law have properly enhanced the personal data protections which have greater level of involvements is greater data security and high level of data privacies. Hence the GDPR implications for the financial service sector have been undoubtedly significant and quickly move towards the digitalization. In addition, o that’s the open banking has been compounded as already complicated privacy landscape as in banking sector trust in important. The firm have implemented the GDPR as the virtue of concepts by data protection by designing making is most of the organization to have no wonders in term of data privacy and security as the major level of concerns for boards given the financial and reputational impact of large-scalebreaches.incorporatingtheprivacyconsiderationsmaketheensuringofthe complaisance’s and encourage the best practices (Fell and Dyban, 2017). On the other has the risk averse industries along with digital decision makers have also view GDPR compliances as costly a challenging exercise with ultimately instruct projects. On the other hand, this have the positive level impacts overreluctance to invest and innovation stalling for fear of getting it wrong.Business have the fining out of the intensive solution to the private challenges are going to be fining out as the positive positioning in the digital marketing area.Changing the perception as the broad level have to focus on different 14
benefits rather than ensuring the role of excisions making which is falsities rather than turning out to be prohibitive. Positive and negative implication of GDPR on Banking industry Positive implications Cyber security In the banking industry, this law have helped out in the improving the cyber security which is contagious batter for the firm as long as the internet have existed. The passing the GDPR have directly impacted data privacy and security standards indirectly encouraging organisations to develop and improve their cyber security measures, limiting the risks of any potential data breach. Standardization of data protection GDPR compliances as regulatory issues GDPR implants to free operate throughout the all the countries without the required deal with each nation individual data protections legislation. Brand safety Users and customers value their privacy and their confidence can be irrevocably damaged if a breach of data does occur and their information is made available unknowingly. On the other has the risk averse industries along with digital decision makers have also view GDPR compliances as costly a challenging exercise with ultimately instruct projects. Disadvantage Noncompliance of penalizes With a potential fine of €20m or 4% of Global Annual Turnover is about non-compliance cost. this been resulted as there auditing presenting a frightening realisation of business closure if an organisation fails to protect their customer data. Over regulation there is the adding double notifications in presenting the modern customer with never endingmessagesofconcern.Thishavebeencontractingtheorganizationalongwith empowering the full level of controls and show the ideas and details analysis of data. The cons due to the implementation of the GDPR is regarding the amount of most for companies to get into the information affairs as to be order and compliance ineffective manner. This process is considered to be time taking Health and safety related issues 15
Banks should pay the proper level of attention in development of the proper strategies to reduce the health and safety of the organization employer. The way to the protect the employee from the health hazards are such as Employee tends to be provided by proper training and development ideas to protect themselves.As per the current scenario of the COVID 19, it is important for employee to complete here services by maintaining proper level of social distancing a use of the sanitizers. The banking services are essential services so it the major responsibility of the Barclay bans ad it employee to provide the specie equipment an scanning of the customer. COVID As the ways which is helpful in providing the ways in order to beat the COVID 19 impact as Barclays banks have look into the provide greater level of flexibility. But the company should take care employee as its effects employee differently depending on their responsibilities and living situations. Encourage to host and virtual social time The workers need to maintain proper isolation as it is hard to replicate mental and typical ability of the worker during the situation of the pandemic. there is need to maintain the proper work life balance. 16
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