Unit 3. Human Resource Management Assignment PDF

Unit 3
Human Resource Management

Table of Contents
INTRODUCTION ..........................................................................................................................3
COMPANY OVERVIEW...............................................................................................................3
TASK1.............................................................................................................................................3
P1. Purpose and function of HRM.........................................................................................3
P2. Strength and weakness of different approaches to recruitment and selection..................5
TASK2.............................................................................................................................................7
P3. Benefits of different HRM practices for employee and employer...................................7
P4. Evaluation of different HRM practices in terms of raising organisational profits and
productivity. ...........................................................................................................................8
TASK3.............................................................................................................................................9
P5. Importance of employee relation in respect of influencing HRM decision making........9
P6. Employment legislations. ..............................................................................................10
TASK4...........................................................................................................................................10
P7. Application of HRM practices in a work-related area...................................................10
CONCLUSION..............................................................................................................................13
REFERENCE.................................................................................................................................14

INTRODUCTION
Human resource management is concerned with the process of recruiting, selecting,
staffing, controlling, compensation, training and development, performance appraisal, etc. In
other words, this is concerned with managing the workforce or human resources of the
organisations such that they will contribute effectively and efficiently towards the attainment of
business goals with full potential and skills. This report will explain the purpose and scope of
human resource management in terms of resourcing an organisation. It will evaluate the
effectiveness of the important elements of the organisation. This will also analyse the internal
and external business factors (Bratton and Gold, 2017). The last part of the report will apply the
human resource management practises at work related areas.
COMPANY OVERVIEW
Organisation undertaken in this report is concerned with Amazon which was established
in July 5, 1994 and deals in cloud computing and e commerce industries. It use to serve products
and services like Amazon kindle, Amazon prime, online shopping application, etc. This
organisation operates all over the world. The organisation is currently employing approximately
647,500 people. Its revenue is $232.887 billion and the turnover is $12.421 billion. Its total
market share in UK occupies 90 percent of the total share. The mission of the Amazon is to
offers their customers with minimum possible price with various alternative options and with
ease of convenience. The core business of the Amazon is to sell its products and services online
with Amazon mobile application and the purpose of the business is to become the largest online
retail application in the world.
TASK1
P1. Purpose and function of HRM.
Human resource management is the process of managing the workforce because they
play a very vital role for the accomplishment of business goals and objectives (Brewster and. et.
al., 2016). It is the set of HR practices in which the organisations, HR department will be
accountable for recruiting, imparting training, appraisal, etc. needs.
Purpose of HRM
 To act as liaison between the top management and the employees.
 Make arrangements of adequate manpower and inventory.

 Make devices of employee benefit scheme.
 To maintain higher level of morale and good human relations within the organisation.
Scope of HRM
 Personal and labour aspect : Human resource management has a crucial impact on
aspects from the labour point of view. It includes planning, recruiting, selection, training
and development, compensation, etc.
 Welfare aspect : This aspect is concerned with the wellness and benefits for the society.
It includes housing facilities for employees, transportation, medical assistance, rest
rooms, etc.
Function of HRM
Managerial Function
 Planning : This function of HRM is concerned with making effective plans regarding the
demand for employees, their quantity, qualifications, etc. This will help the HR of
Amazon in identifying the vacant jobs and in designing the job description for the
particular employees (Brewster and. et. al., 2016).
 Organising : It is related to organising the various activities which will take place. In an
Amazon the HR will be accountable for assigning work to each employee according to
their skill and capabilities.
 Directing : This function of HRM is concerned with energizing employees at various
levels of the organisation and then contributing them towards the attainment of business
objectives with their maximum potential. In Amazon, the HR will provide relevant
direction to its employees so that they will work in accordance of the business objectives.
 Controlling : This function of HRM in Amazon is related to the evaluation of
performance of the employee which is checked, verified and compared with goals. If any
deviation is found while making comparison than corrective actions will be taken.
Operative function
 Recruitment : It is one of the most crucial function of HRM where the HR manager of
Amazon is accountable for identifying the perspective candidate and stimulates them to
apply for vacant job in an organisation (Brewster and. et. al., 2018). For instance,
Amazon uses campus placement and online methods for recruiting the candidates.

 Performance appraisal : This is concerned with the identifying, evaluating and
analysing the performance of the individuals within the organisation and their
contribution towards the fulfilment of the organisation objectives. On this basis, Amazon
appraises their employees by giving them reward, incentives, promotions, etc.
 Training and development : This function of HRM is concerned with imparting the
training to the employees so that it will enhance their learning power and they will
remain updated (Brewster, Chung and Sparrow, 2016). For this, Amazon will use on the
job training like coaching and guidance and off the job training like field work, etc. to its
employees so that they will have exposure about the surrounding world.
 Compensation : An organisation can successfully accomplish business goals and
objectives only when they are able to provide relevant compensation and other benefits to
their employees. For this, Amazon will be rendering flexible working hours, medical
insurances, sick or parental leaves, etc.
Advisory function
 Top management advice : HR manager is expert in human resource department;
therefore they can give relevant and reliable advices and suggestions to the top
management in formulating policies and procedures. For instance, Amazon HR
department can advice the top management for appraisal purposes.
 Department head advices : The HR manager is also responsible for giving advices to
the various departmental heads regarding the development in their strategies (Cascio,
2015). For instance, In Amazon they can advice the recruitment department for devising
such recruitment approaches which are cost effective and produces various alternatives,
etc.
P2. Strength and weakness of different approaches to recruitment and selection.
Recruitment and selection are concerned with the most crucial elements of running new
and already established businesses. Recruitment is the method of identifying and selecting a
perspective candidate and encouraging them to apply for job in an organisation. Whereas
selection is a huge process consisting of various test and interviews and a right and suitable
candidate is selected at the end of the process who is able to meet all the business needs. The
following are the approaches of recruitment and selection which will be adopted by Amazon :
Methods of recruitment

 Internal methods : The internal methods of recruitment is concerned with recruiting an
individual person from within the internal business environment. For this, Amazon will
use transfer, promotion of a person to the next higher level, etc.
Advantages Disadvantages
When a person is recruited internally than it
will provide them advance opportunity within
the company. It is a good and effective way for
improving and developing morale of the
people.
Some times, the individual may feel that none
of opportunity is best fitted for them and is not
good for employee if at the end the
organisation hires the candidate from external
source.
 External methods : The external methods of recruitment is concerned with selecting the
candidate from the external or outside business environment (Chelladurai and Kerwin,
2018). For this, Amazon will use campus placements, online job methods, notice boards,
etc.
Advantages Disadvantages
It will help the organisation in tapping larger
amount of candidates which will provide better
results for the organisation.
This is very expensive and time-consuming
process. In this, the organisation needs to go
through various stages and is difficult to
analyse each stage.
Methods of selection
The process of selection includes various methods and stages before they reach to the
final results.
 Interviews : They are the useful methods for identifying and evaluating the candidate
that whether they are fit for the selected job or not (DeCenzo, Robbins and Verhulst,
2016). For this purpose, Amazon organises various types of interviews depending upon
the demand of the situation and they can be telephonic, direct face to face, video
conferencing, panel interview, etc.
Advantages Disadvantages
They are useful in obtaining the detailed
information about the candidate regarding their
Many times while have poor network, the
telephonic or video conferencing may be

personal feelings, opinions, etc. It helps in
asking more questions to the candidates.
affected adversely and the interviewer might
not be able to select the right candidate.
 Testing : There are various types of test which are required to be conducted by the
organisation. They are the test which evaluates and measures the effectiveness,
efficiency, aptitude, abilities, etc. of the individual. For this purpose, Amazon will
conduct test like aptitude test, Psychometric testing, etc.
Advantages Disadvantages
These test are same for each and every person
and it saves a lot of time of taking interview.
Apart from this, it is highly job oriented and is
dependent on reliable results.
Sometimes, it may not give the complete
picture and results provided by the candidate
may be correct due to their photosynthetically.
The results may not be true as well.
Best fit practices are concerned with the HR strategies which must be appropriate with
the relevancy and circumstances of the organisation. There are various approaches of best fir
namely, lifestyle best fit model, etc. this model is best fit because its effectiveness is dependent
on the ability of the organisation to fit with the organisation. The best practices which are
adopted by various organisation for improving the organisation is ensuring innovation in
services, maintaining employee relation, rendering safety and security to the people, etc.
TASK2
P3. Benefits of different HRM practices for employee and employer.
Each and every HRM practices has a significant benefit for the employees and employer
within the organisation (Guest, 2017). These benefits are necessary so that they stay motivated
and work towards the attainment of business goals and objectives and they are discussed below :
Benefits to the employee
 Flexible working arrangements : Every organisation is required to have flexibility in
their operation which will help the organisation to adopt to the changing business
environment. For employees, the organisation will give various flexibilities relating to the
flexible working hours so that they will be able to maintain their work and life balance.
They will play over time salaries to the employees, fixed term contracts, sick and parental
leaves so that people can work with free mind, etc.

 Safety and security : Every employee of the organisation will be given an assurance that
they are working in the safe and secure environment (Morgeson, Brannick and Levine,
2019). For this, purpose, the organisation assures compliance of several legislations and
laws so that people will feel and safe regarding their job, unethical practises like
harassment and bullying, etc. and will work with full attainment and business objectives.
Benefits to the employer
 Better distribution of resources : The employer will be responsible for assigning the
task to the employees and for the distribution of various resources. For this, it will be
advantageous for the employer of the Amazon to delegate task in such a way that it
allotted to the individuals according to their skills and capabilities and employer is able to
attain business objectives in an effective and efficient manner.
 Better use of working time : By developing effective time management strategies and
giving more priority to the most important work and less to those work which are not so
important (Reiche and. et. al., 2016). This will be advantageous for the employer to
devote more time to the more crucial work and generates productive outcomes.
P4. Evaluation of different HRM practices in terms of raising organisational profits and
productivity.
Every organisation exist for the purpose of accomplishing business goals and objectives
effectively and efficiently such that it can be useful in generating the profit and productivity for
the company. No organisation can sustain for longer duration without earning profits. There are
different HRM practices which will be used by Amazon for the purpose of increasing profits and
productivity and they are discussed below :
 Recruitment : As discussed above, it helps in attracting the candidates to apply for job in
an organisation. This has very crucial impact on raising profits and productivity because,
when a right person with right skill and knowledge is recruited then it gives essential
benefits to the organisation which will help in developing such plans and policies that
operational cost can be minimised and profits of the Amazon can be increased.
 Training : It helps in guiding and training the employees so that they work and adapt
themselves with the changing needs of the environment (Stone and Deadrick, 2015). It
helps them in making them prepare to deal with various stages of the organisations.

When employees of Amazon are trained enough then they can easily develop new and
innovative products which will attract the customers and increases sales and profits.
 Motivating employees : Employees working in the organisation requires regular
motivation either financially or non-financially. This will inspire and encourage them
work harder and with full potential so that business goals and objectives can be attained
in an effective manner.
 Retaining employees : It is important to retain employee in the organisation by
providing them flexibility and various other fringe benefits which will motivate them to
stay in the organisation for longer duration and contribute with full potential.
Strategic human resource management is concerned with the establishment of a
relationship between the organisation’s human resources and its strategies, objectives, goals, etc.
In Amazon, this aims to offer flexibility, innovation, improvement in performances, competitive
advantage in the market, etc. Furthermore, when business plans of human resource department
are developed strategically and then it assures better accomplishment of objectives and success.
TASK3
P5. Importance of employee relation in respect of influencing HRM decision making.
Employee relations are concerned with maintaining organisational efforts to manage
relationship between the employer and employees of the organisation. This relationship between
the employer with their sub ordinates is concerned with the mutual respect, trust, appreciation,
etc. It is essentially important to have a good employee relation in every organisation as it
provides soothing, calm, open and friendly environment which motivates the employees to work
with full concentration (Taylor, Doherty and McGraw, 2015). It maintains the balances of the
power and expectations of the employer and employee by maintaining psychological contracts.
It has a strong influence on decision making because there are various issues in the
organisation where an individual cannot take decisions. A healthy and good relation will make
work easy for the people as there will be proper delegation of work keeping in mind the skills
and capabilities of the employees and assigning them work accordingly. When there is good
employee relation, then this will have impact on deciding the maternity leaves which will
granted to the employees by taking their consideration and situation. They will provide proper
rest and flexible working hours to their employees so that they will not feel pressurised.
Furthermore, trust and openness are very important in developing employee relations because

this will help in maintaining the full faith on employee and the decisions taken by them so that
people will work in accordance with it only ( Noe and. et. al., 2017). Openness between the
employees further helps in resolving various conflicts which may have arises within the
organisation. Apart from this, healthy relations also minimise the labour turnover rate and
absenteeism at the workplace. It helps in deciding on the decisions regarding the kind of training
which the employee needs and takes necessary steps for the same. Also, at the time of
recruitment when employee relations are good then employer hires a person internally only
which gives them an opportunity for higher level.
P6. Employment legislations.
Employment legislations are legal laws and regulations which are essentially required to
be adopted by the Amazon and aims to protect the rights and interest of the employees at the
workplace. Furthermore, these laws are responsible for regulating the relationship between the
employer and the employees. The following are laws which can be adopted by the Amazon :
 Maternity and parental rights : These laws and rights in an Amazon, is concerned with
including maternity, paternity, unpaid paternity leaves, adoption leaves, etc. These rights
are useful and helpful in rendering the parents with the relevant time which is required to
maintain responsibilities of the family while keeping their right return to work.
 Working time Act 1994: Amazon , in UK while working the hours of work are regulated
by Working Time regulation act 1998. this have a limitation on the working week with an
average of 48 hours and per day on an average of 8 hours (Wilton, 2016). Apart from
this, they also supplies workers and employees the paid leaves and rest breaks. This will
have a positive impact in the Amazon as people will be able to enjoy their personal life as
well without any stress of work.
 Equal pay act 2010 : The equal pay is governed by the Equality Act 2010 in which men
and women working in Amazon have the equal right to get paid for equal job performed
by them. The law entitles them to get paid for the equal work at the same rate of pay.
TASK4
P7. Application of HRM practices in a work-related area.
There are various applications which are required for effective HRM practices in a work-
related area and they are discussed below :

Job Description
Job title : Front end developer
Reports to : Manager of business administration department
Job overview : We believe in building fast MVPs using agile methodologies to
deliver real business value whilst taking the opportunity to
innovate and build a website that we are proud of. As a member
of our team you have a real voice in the future of Argos’ digital
strategy whilst being a member of a fun and involving teams. We
are driven to rethink and disrupt the norm using the best tools for
a highly immersive retail experience
Responsibilities : Is able to conduct insight and ad hoc analyses to investigate
ongoing or one-time operational issue.
Ability to create informative and actionable reports which will
outline the relevant business trends and opportunities for future
improvements.
Understands and communicates the financial changes which are
prevailing in the market.
Able to perform daily, weekly or monthly analyses of current
processes by using operational matrices and reports.
Requirements : Bachelor's degree in appropriate field of study or equal work
experiences.
Masters degree from highly qualified and established college
Ability to work independently
Experience of 5 plus years in same or relatable field
Skills : Communication skills, research skills, ability to use programming
Person specification
Basis Essential Desirable
Education Master’s degree in information
and technology.
If any other educational
diploma in accounts or

Any diploma courses from
recognised institute.
informational technology.
Skills Vanilla JavaScript (ES2015+),
HTML5, CSS3 and code to
W3C standards.
CSS pre-processors like
LESS/SASS.
Experience JS frameworks like Angular or
React.
Experience with at least one
server-side languages like
PHP.
Experience with the command-
line/terminal.
Experience of version control
like Git.
Documents Past job certificate,
educational evidences,
achievement documents,
address proof, etc.
Permanent driving licence in
UK, visa of any other country.
Interview question
Q1. What was you job role exactly in your previous organisation ?
Q2. Have you achieved any award of recognition ?
Q3. Are you comfortable in working cross border boundaries ?
Q4. What is the most difficult experience of your life at workplace ?
Q5. How many software you have developed yet?
Q6. Have you ever faced any kind of difficulty in operating the software?
Q7. Have you ever recognised any recognition for your work ?
Q8. Which companies are currently using the software developed by you ?
Q9. What kind of programming language you are aware of ?
Q10. What knowledge do you have about our company ?
SCORE CARD

Traits/ performance Requires
serious
improvement
Requires
improvements
Meets
expectations
Above
expectations
Applying expertise and
knowledge
Yes
Applying learning and
researching
Yes
Creating and innovating Yes
Formulating strategies and
concepts
Yes
Delivering results Yes
Following instructions and
procedures
Yes

Offer letter
123, ABC Street,
Argos,
London, UK.
Subject : Job offer letter
Date : 14.05.2019
Dear Sir,
We are pleased to inform you that you are selected for the designation of business analyst in our
firm. The terms and conditions of the employment is attached with this document. You are
required to join our organisation from 24.05.2019 and we request your confirmation by
19.05.2019. if we do not receive your confirmation by the specified date then the offer letter
will be automagically terminated after that date. For any query you can either contact us or drop
a mail and the contact information is also attached with this document.
Thank you !!
Your sincerely
XYZ
HR manager of Argos.
CONCLUSION
From the above report it has been concluded that human resource management is one of
the most important function of business organisation. Without effective functions and purpose of
HRM, no organisation can attain success. For this, there are various functions of HRM which are
essentially followed in the organisation. These functions like recruitment, selection, training,
motivation, etc. helps in improving the performance of the individual in the organisation.

REFERENCE
Books and Journals
Bratton, J. and Gold, J., 2017. Human resource management: theory and practice. Palgrave.
Brewster and. et. al., 2016. International human resource management. Kogan Page Publishers.
Brewster and. et. al., 2016. New challenges for European resource management. Springer.
Brewster and. et. al., 2018. Handbook of research on comparative human resource management.
Edward Elgar Publishing.
Brewster, C., Chung, C. and Sparrow, P., 2016. Globalizing human resource management.
Routledge.
Cascio, W.F., 2015. Managing human resources. McGraw-Hill.
Chelladurai, P. and Kerwin, S., 2018. Human resource management in sport and recreation.
Human Kinetics.
DeCenzo, D.A., Robbins, S.P. and Verhulst, S.L., 2016. Fundamentals of Human Resource
Management, Binder Ready Version. John Wiley & Sons.
Guest, D.E., 2017. Human resource management and employee well‐being: Towards a new
analytic framework. Human Resource Management Journal.27(1). pp.22-38.
Morgeson, F.P., Brannick, M.T. and Levine, E.L., 2019. Job and work analysis: Methods,
research, and applications for human resource management. Sage Publications.
Noe and. et. al., 2017. Human resource management: Gaining a competitive advantage. New
York, NY: McGraw-Hill Education.
Reiche and. et. al., 2016. Readings and cases in international human resource management.
Taylor & Francis.
Stone, D.L. and Deadrick, D.L., 2015. Challenges and opportunities affecting the future of
human resource management. Human Resource Management Review.25(2). pp.139-
145.
Taylor, T., Doherty, A. and McGraw, P., 2015. Managing people in sport organizations: A
strategic human resource management perspective. Routledge.
Wilton, N., 2016. An introduction to human resource management. Sage.