Professional Identity and Practice

This document discusses professional identity and practices in the context of a chosen business sector. It evaluates the benefits of professional development for different stakeholders, employer expectations of skills and competencies, and own abilities for a desired job role. It also explores learning theories and approaches for personal and professional development, and provides a development plan to enhance chosen skills and competencies. Additionally, it discusses a job interview for a suitable service industry role.

Professional identity and
practice

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY..................................................................................................................................3
P1 Evaluate the important benefits of current professional development of different
stakeholders pertaining to the chosen business sector.................................................................3
P2 Evaluate professional employer expectations of skills and competencies in context of the
chosen business organization.......................................................................................................5
P3 Evaluate own abilities, skills, and competences for desired job role.....................................6
P4 Evaluate the range of learning theories and approaches used for personal and professional
development processes................................................................................................................8
P5 Evaluate a development plan to enhance chosen skills and competencies in context of the
chosen business profession..........................................................................................................9
P6 Discuss a job interview for a suitable service industry role.................................................12
P7 Evaluate important strengths and weaknesses of an applied interview process...................14
CONCLUSION..............................................................................................................................14
REFERENCES..............................................................................................................................16

INTRODUCTION
Professional identity and practices are determined by developing an individual’s core
competent skills and knowledge or a desired job role. It is process of ongoing cycle of
development that benefits an individual by both professional and personal development. with
rising globalization, there has been drastic changes in the marketplace pertaining to the consumer
demand, employment requirements, technological changes, advanced skills and knowledge of
ascertaining for different job roles and other changing dynamic business environment, wherein
an individual need to develop an individual need to develop the required competent skills in
order to accomplish the professional identity. The chosen association in this report delivered is
Premier Inn, which is a multinational organisation delivering its services to different operating
countries. This association is British established organisation, headquartered in England, UK. It
was founded by Whitbread in the year 1987. This private business is in the sector of hospitality
sector. This report delivers the role of HUMAN RESOURCE manager in PREMIER INN,
Human resource manager has to take different steps and approaches in order to manage ad retain
the most talented working staffs in the organisation and shoulder different responsibilities in
order to manage the internal workforce of the organisation, where keeping human resource
manager as the key job role this report reflects the professional development benefits of the
stakeholders, professional employer expectation, evaluation of the abilities for the job role of the
human resource manager in the multinational company, range of learning theories for personal
and professional development, development plan in order to improve the current skill set, job
interview and the important skills and abilities for the interview process (Attenborough and
Abbott, 2018).
MAIN BODY
P1 Evaluate the important benefits of current professional development of different stakeholders
pertaining to the chosen business sector
Professional development is nothing but the learning approaches where an individual is
able to enhance the own abilities and the skillset in the pertaining job position in the specific
business organisation (Best and Williams, 2018).
Benefits to the employees

Increased employability: With the professional development where an individual can address and
improve the own skills and abilities which makes him/her competent enough in order to achieve
employability. The continuous skills development pertaining of an individual pertaining to
specific job role improves the skills and competencies of an individual for the desirable job
position.
Added incentive to resume: The professional development of an individual improves the abilities
that supports an individual by adding the related abilities into resume that delivers growth
opportunities and career stability to individual.
Benefits to employer
Skilled workforce: When business organisation delivers professional development to the
employees, the business achieves skilled employees at work. Wherein, the skilled labour force
helps to meet the high working standards and productivity in the business organisation (Bimrose
and Brown, 2019 ).
Updated information: Professional development helps to deliver updated information to the
employees pertaining to the technology, internal management, market trend, business ethic, the
external environmental challenges and other that delivers the updated information pertaining to
how technologies can be used and adopted in the workplace, how internal workforce can be
managed, the business ethics that has to followed in the workforce in order to run the business as
per the standards code of ethics and other pertaining information that determines the latest
market trends.
Organizational brand image: It improves the brand image of the business in the marketplace,
wherein the employees are able to right and effective communicate and engage with the
customer ad deliver quality customers experiences that becomes a major contributor for
establishing strong brand image in the marketplace. For international organisation like Premier
Inn where the customer experiences are the major objective of the business, thus the skilled
labour satisfies the customer engagement and build the brand value and identity in the
international marketplace (Chen and Hubinette, 2017).

P2 Evaluate professional employer expectations of skills and competencies in context of the
chosen business organization
For the job role of human resource manager in Premier Inn, it is important to have
the following set of skills and competencies these are discussed below:
Communication: Communication is an important tool for the human resource manager in order
to rightly communicate the organizational objectives to the employees which includes delivering
the objectives of the task assigned, the outcomes of the performances and the areas which needs
to be improved and other relevant information like how to manage the work assigned, how to
deal with the customer issues. Thus, effective communicational skills are a must for the human
resource manager in Premier Inn.
Leadership skills: The human resource manager must be able to rightly guide the employees as
per the pre-determined working standards of the business. Leadership skills helps to assist the
employees so that they able to perform he delated roes and responsibilities as per the
organisation objectives, human resource managers must coordinate the efforts of different
individual into a specific direction I order to accomplish the group objectives (Fergusson and
et.al.,2020).
Financial skills: The financial skills of the human resource are must in order to deliver
compensations to the employees at work, financial skills play an important role in order to
estimate the performance and deliver the fair remuneration to each employees in the workplace.
Analytical abilities: Analytical abilities involves analyzing the performances of the employees
in order to make right decision. Wherein the human resource has to estimate different changes in
the business environment such as technological changes and deploy them into the workplace and
guide the employees in order to use such. It also involves determining the performances of the
employees to manage and monitor the workforce of an organisation (Liu and Geertshuis, 2021).
Technical skills: The technical skills involve the knowledge about latest technology, their uses
and adopting them in the business in order to achieve the efficiencies in the business
performances. Thus, the human resource manager must be fully awared with the practical
knowledge about the use of these technologies in the business in order rightly conduct different
business functions.

P3 Evaluate own abilities, skills, and competences for desired job role
In order to evaluate the skills and abilities the following SWOT analysis in been
conducted to determine the effectiveness for accomplishing the set of professional development
objectives (Moorhead, 2019).
STRENGTH WEAKNESS
Both written and oral communication with
command in languages
Team player
Analytical abilities
Technical skills
OPPORTUNITIES THREATS
Skills development opportunities
To achieve higher job position the respective
organizations
Increased competition of candidates for
acquiring the specific job position.
Growing technological changes in the
marketplace
Belbin team roles:
Belbin Team Role was defined by Dr Meredith Belbin which involves the contribution of each
individual in a team by coordinating the efforts into same direction leads to efficiencies and
quick accomplishment of the objectives (Nickel and Zimmer, 2019).
Action Oriented Roles
Shaper
Ideas for brings improved
changes in the team objectives.
Implementer Shaping the ideas into the real

actions.
Completer Finisher
Monitoring the developments in
the team performances.
People Oriented Roles
Coordinator
Coordinates and checks the team
objectives as per the determined
objectives.
Team Worker
Building team spirit among the
team members.
Resource Investigator
Find the available resources
required in order to accomplish
the objectives.
Thought Oriented Roles
Plant
Shapes the objectives that has to
accomplished by the team
members.
Monitor-Evaluator
Evaluates the performances of
the team members.
Specialist
Specialization that means to
bring efficiencies in the team
objectives.

Thus, the above table delivers that how Human Resource managers has to manage the workforce
of the organisation, that involves right from setting the objectives of the team and shoulder
responsibilities in order to evaluate the identify the developments in the group objectives.
P4 Evaluate the range of learning theories and approaches used for personal and professional
development processes
Learning theories are determined by the approaches that how an individual can
improve and acquire the set of the learning objectives. There are different kinds of
learning theories for professional development processes such as Honey and Mumford
learning style, Kolb’s learning style which mainly determine that how and individual can
apply different approaches to acquire quality learnings, further these theories discussed
below:
Honey and Mumford learning style: Honey and Mumford learning style involves defines by
the approaches to learning such as there are four different types of individuals depending to the
way they acquire learnings like activist, theorist, pragmatist, reflector. Where activist includes
the individual wo acquires learning by practicing, solving problem, brainstorming. Theorist
includes the learner who acquires learnings by getting deep theoretical knowledge about different
subjects, pragmatist learner gives practical shape to the learning objectives, reflector learners are
the one who apply the learning into real life scenarios (O’Shea and McGrath, 2019).

Kolb’s learning style: Kolb’s learning approaches defines includes applying new ideas and
approaches in order to bring quality learning for a subject and identity new ways of learning
from developing interest of different individual to acquiring consistent approaches.
P5 Evaluate a development plan to enhance chosen skills and competencies in context of the
chosen business profession
Professional development plan for acquiring the job role of human resource
manager:
Opportunities Current standard Future standard Action for improvement
Technical skills 7 10
I need to improve my
technical skills by
acquiring information of
different latest technology
pertaining to the human
resource management and
acquiring practical
learning fir skills
development.
Analytical abilities 7 10 I need to work on my
analytical abilities by
acquiring internships that
will helps me to develop
understanding on

performance metric and
different analytical tools.
Communication
(Non-verbal) 7 10
I need to improve my
written communication
skills by taking part in
different research project
work to establish
communication skills.
Leadership 8.5 10
For improving the
leadership skills, I need to
take part in online group
projects wherein working
as team member or
leaders will enhance my
leadership skills.
Decision making 8 10
Decision making plays an
important role especially
for the job role of human
resource managers where
I need to study books and
other references to
develop understanding n
decision making skills.
Language 8 10 In order to improve my
language skills, I need to
improve my learning by
interacting with
individuals from different
cultures and background

that will helps to improve
understanding over
languages.
Development plan for the position of human resource in Premier inn.
SKILLS ACTIVITY TO
IMPROVE TIME FRAME EVIDENCE
Time management
Scheduling the time
frame for each activity
of the task assigned.
1month
Completing the
project objectives as
per the given deadline
Leadership
Leadership
approaches and
theories in order to
implement the
relevant the leadership
approaches pertaining
the specific
workforce.
3 months
Rightly managing
different task
delegated in
accordance to the
working standards of
the project objetives.
Decision making
By researching on the
internet and other
relevant sources on
how successful
leaders have
supported their
business objectives by
effective decisions.
2 months
Implement important
decisions into the
project of the
identified project
challenges pertaining
to the objectives and
the team members.
Communication Communicating with
the team members and
3 months Communicating the
group objectives to

adopting the favorable
communication
channels in order to
improve the
understanding on the
communication styles.
different individual in
the team.
Planning
Looking inti different
projects that how
different plans were
formulated and
executed.
3 months
Planning and plotting
different action in
order to accomplish
the project objectives,
pertaining to adopting
of technology,
workforce
management and
others
Team working
Taking part in
different tem project
that will helps me to
interact and delegate
tem objectives, share
relevant information
and determine creative
team ideas that will
thus improve my team
working abilities.
2 months
Working team and
accomplish the project
objectives with due to
the given time and the
working standards.
P6 Discuss a job interview for a suitable service industry role
As Premier Inn is a multinational organisation wherein the brand identity of the organisation
is the greatest asset, thus in order to maintain the brand identity in the global market the business

needs to have skilled workforce in order rightly manage and operate different business functions.
Thus, the interview questions of the job role of human resource manger are as:
1. What are your qualities and abilities pertaining to human resource for working in Premier
Inn?
With educational background as bachelors and master in human resource management as I have
the detailed knowledge about human resource management that how to manage the workforce of
the organisation, how to coordinate the group efforts, excellent soft skills and analytical skills
including knowledge about the latest technologies and other which are crucial for a human
resource manager.
2. Determine the important responsibilities of the human resource manager in the hospitality
business?
A human resource manager needs to shoulder different responsibilities specially for hospitality
business, mainly by recruiting the skilled workforce in the organisation into different
departments including the front desk, maintenance and other wherein I need to have detailed
knowledge about each department in order to address the skills as per the job requirement, I need
to have financial skills to rightly compensate the each employees, to manage employee issues
and conflicts to evaluate the performances of each employees, to delegate the individual into
specific departments and communicating the expectation of the project (Tsybulsky and Muchnik-
Rozanov, 2019).
3. Determine the important of human resource management in the workplace?
Human resource management plays an important role in order to rightly coordinate the group
objectives and managing the working capital in an organisation, these involves right from
recruiting the desirable candidates to managing the functioning of the business as per the ethical
code of conduct.
4. Determine how can you manage conflicts within the organisation?
I will manage conflicts in the workplace by addressing to issues and concerns of each
individuals, rendering them desirable solution be it financial or non-financial and effective

communicating with them the ethical employee code of conduct in order to maintain the positive
working environment in the workplace.
P7 Evaluate important strengths and weaknesses of an applied interview process
I was asked different set of question in order to test both soft and technical skills and
analyze the competencies of different individuals. The representatives were looking for the
candidates with excellent communication skill, work experience in the human resource
management, the educational background, the information pertaining to key elements of human
resource management. The representatives determined that how the company delivers
professional development and growth opportunities to the employee. As Premier Inn is a
multinational organisation where quality standards of work are an important criterion, thus the
business representatives asked different question in order to test my abilities pertaining to the job
role of the human resource management, wherein I was able to satisfy all the working standards
of the business. The representative also determined the working standards, the roles and
responsibilities, the ethical code of conduct, they also asked relevant question pertaining to the
technologies that the business is using. They asked my communication skills both verbal and
written in order to evaluate that how a delegate different organisation objectives makes important
decision to manage the human capital, the analytic, technical and financial abilities in order to
evaluate that my skills match to the specific job requirement (Vokatis and Zhang, 2016).
Premier Inn needs to focus on improving employee satisfaction by addressing the financial and
non-financial incentives in order to motivate and persuade the employees and accomplish
productivity at work. Wherein the organisation must ask the employee about the changes, the
ideas and opinions that they want to introduce in the business so that the employees feel valued
at workplace.
CONCLUSION
Thus, the above report delivers the importance of the professional development that how
an individual must focus on improving the skills set with the changing dynamic of the business
environment. It involves right from accessing own skills and abilities determine how effective or
weak they are for the desire job role and then developing the areas of the improvement required.
the individual must also analyze the skills required for the relevant hon position the business

sectors that gives some clear pathways in order to address the professional growth. the chosen
hospitality business sectors determine the skills required by the human resource manager, the
interview process the strength and weakness in the interview process that what an individual
finds relevant and the weak points of the interview process. the development plan determines the
weaknesses of an individual and how an individual must address them in order to accomplish the
set of skills set of the career growth.

REFERENCES
Books and Journals
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Vokatis, B. and Zhang, J., 2016. The Professional Identity of Three Innovative Teachers
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