(DOC) Unit 3.26 Communication Skills for Business: Assignment
Added on -2021-02-21
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UNIT 3.26COMMUNICATIONSKILLS FOR BUSINESS
Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................1[Covered in PPT]....................................................................................................................1TASK 3............................................................................................................................................13.1 Producing a CV, letter and email.....................................................................................1CONCLUSION................................................................................................................................5REFERENCES................................................................................................................................7
INTRODUCTIONCommunication skills can be defined as the ability to convey a message, opinion or ideain an effective manner. This is due to the fact that within a particular organisation, informationflows across all organisational levels on a continuous basis. It is important for every individual tobe in possession of such skills that allow them to transfer important piece of businessinformation in a clear and concise manner, making sure that the message sent is the same onethat is received. The main purpose of communication skills is to foster effective workingrelationships between staff and clients in a manner that cohesiveness, efficiency and profitabilitywithin business enterprises is enhanced. This report aims to provide a critical analysis on communication models, systems andtechnological techniques used for communicating information within a business environment.Apart from this, principles of effective communication, their barriers and solutions along with anin-depth evaluation of written as well as oral methodologies have been iterated within this report.Largely, this report is bifurcated in the form of a PowerPoint presentation and documentationsuch as CV, Email and Letter for facilitating a detailed discussion regarding the communicationskills used in business.TASK 1[Covered in PPT]TASK 33.1 Producing a CV, letter and emailIt is important to develop documents at the time of interview so that capabilities of acandidate can be evaluated effectively. Here, few documents are developed which are CV, coverletter and an email. These documents are created against a job advertisement for customer carepersonnel. This advertisement sample is attached below:1
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