Management and Operations: Approaches, Importance, and Impacts

This presentation discusses the key operations, approaches to operations management, importance of operations management, and impacts of external factors on management and operations. It also explores appropriate management and leadership approaches.

Management and
Operations

INTRODUCTION
 Management and operations are major practices of the business which regulated and
operated for the purpose of gain high profit in the market.
 The management is basically comes under the administration of any business or
company.
 It is completely responsible for manage all operations within business environment.
 There are main functions of the management are planning, organizing, staffing,
controlling, and directing etc. the management is also responsible for the decision-
making.
 In which the top-level management at any firm need to take some effective decisions
for run all operations on a progressive path.

Key Operations
 Various key operations of the Tesco are capacity, sales
and supply chain management.
 In which the manager of the company is supervising
these all operations for systematic management.
 The manager also focuses on improve efficiency of the
company by reducing waste aspect within production
process.

Approaches to Operations Management
There are operations management includes many approaches where the leader and the manager both are
playing great role. In these all approaches there are mentioned three major approaches to operations
management below;
 Total Quality Management (TQM): This approach was developed for the purpose of reducing errors
and mistakes within production process. In which the manager of the Tesco need to give orders to the
leader and production department for avoid such elements and actions within the manufacturing plant
which promote errors in the production process. In other side the leader need to employ manager's
orders and decisions within manufacturing plant for reduce errors. TQM is very necessary approach
for the Tesco for save their lots of useful cost and time in the production processes.
 Just in Time (JIT): It is one of the major strategies of the management. JIT is important in for the
Tesco to improve its efficiency and performance in the market. It is also helpful in decrease waste
aspect of the company. Here is the manager's role is, it is responsible for create a systematic
production schedule for directly order raw-material from suppliers. In which it needs to order only
such material which necessary in the current time production. In other hand here is the leader is
responsible to identify the actual raw-material need of the production department.

 Kaizen: kaizen approach refers the term called; “Continuous
Improvement” which is completely based on the Japanese business
techniques. It is guide to businesses for self-improvement. Currently the
manager at Tesco fully taking advantages from this approach. In which the
manager already employed continuous improvement term in their business
environment. The leader also completely understand the Kaizen's
advantages in the company. On the basis of this approach the leader always
try to motivate and inspire their employees in the teamwork. The manager
provides specific guidelines and decisions to the leader for improvement of
the Tesco. In which the leader necessarily need to implement these all
guidelines and decisions at their workplace. So, these roles of the manager
and the leader are also very important for the good performance of the
Tesco.

Importance of Operations Management
Operations management is very important in the business environment of the Tesco. With
the help of operations management the company able to improve their over all performance
in the market. With this the company also able to reduce many errors and issues within its
business operations. In short the operations' management is a systematic administrative
practice which is conducting in the Tesco for the purpose of run all operations in
progressive way. There are included major functions of the operations' management which
are highly important in achievement of the company's objectives.
 Control and Distribution System: This function of the operations' management
enables to the company for properly control and regulate their distribution system in
the market. Proper controlling is very necessary in the distribution system or channel
for the reduction of waste and cost. With this the Tesco is also easily able to achieve its
revenue maximization objective.

 Converts Raw-Material into Goods or Services: With the support of
operations management's this function the Tesco can easily produce their
products and services from the raw-material without huge waste issue.
Manufacture good or services through raw-material is really complicated
process for any business. In which with the help of operations management the
Tesco is easily covers its production process. This function is really helpful for
the company to achieve its profitability objective in the market.
 Process Design: Process design is one of the major functions of the operations'
management. This function enables to the Tesco for design the process plan
which is too necessary for the goods or service production. With this design the
company able to avoid waste issue within manufacturing process.

Impacts of External Factors
There are many external factors are existing in the business environment of the Tesco which
are highly impacting to the operational management and decision-making of the leaders and
the managers.
 Corporate Social Responsibility (CSR): The Tesco always need to fulfil CSR in the
different market segments for maintain its high goodwill in global market. In which the
manager needs to take effective decisions towards fulfil corporate social responsibility.
In other hand the leader needs follow those decisions of the manager which related to the
CSR at their workplace.
 Culture: The manager and the leader are always responsible for follow good culture
within their operations for achieve its all business objectives in specific time period. For
this the manager need to provide proper guidance to the leader, and the leader need to
implement such strategies at workplace for take effective advantages from this factor.

Appropriate management and leadership
approaches
 Situational Leadership: On the basis of Hersey and Blanchard situational model the
leader always need to adjust and set their leadership style according the teamwork
situations. This adjustment leadership style is too important in their influence
employees or followers for self-development. Suppose the Tesco want to launch new
product and services in the market. In this situation the leader need to participate and
direct their teamwork for give support in the process of new product launching.
 Contingency Leadership: According to the Fiedler's contingency theory, the leader's
workability and skills are not enough for achieve successful leadership. There are many
other factors also gives effective input in a successful leadership. For example; in the
teamwork the leader facing some conflicts. In which to solve these conflicts the leader
need to take help from their upper-level manager and employees for take necessary
suggestions. So, all factors which related to the leadership are also giving input in
success of leader.

CONCLUSION
 It can be concluded that the leader and the manager playing great role in the Tesco.
 Without them the company not able to achieve its decided business goal in the market.
 The manager is highly responsible to take effective decisions for the all over growth of
the company.
 In which the leader is responsible to employ these all decisions at the workplace.
 There are many theories and models of approaches are mentioned above which are very
necessary for perfect leadership.
 Here is operations management also playing great role in the achievement of business
objectives.

REFERENCES
 Eyers, D. and Naim, M., 2019. Project management for effective operations
management. In Contemporary Operations and Logistics.(pp. 11-27). Palgrave
Macmillan, Cham.
 Bendoly, E., McClintock, A. and Pandey, R., 2017. Human Behavior In Operations. In
The Routledge Companion to Production and Operations Management.(pp. 326-342).
Routledge.
 Sharma, R., 2018. Essays on Operations Management(Doctoral dissertation,
Pennsylvania State University).
 Afy-Shararah, M. and Rich, N., 2018. Operations flow effectiveness: A systems
approach to measuring flow performance. International Journal of Operations &
Production Management.