Unit 4: Management And Operations
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Added on 2020-11-12
Unit 4: Management And Operations
Added on 2020-11-12
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Unit 4Management And Operations
Table of ContentsINTRODUCTION...........................................................................................................................1MAIN BODY...................................................................................................................................1P1 Explain the role or characteristics of a manager or leader......................................................1P2 Explain the role of leader and functions of manager in different situation............................3P3 Apply different theories and models in the organisation........................................................4P4 Key approaches of operation management ............................................................................5P5 Explain the importance or value of Operation management..................................................6P6 Explain the factors of business environment which impact the operation management .......7CONCLUSION................................................................................................................................8REFERENCES................................................................................................................................9
INTRODUCTIONManagement & Operations include the various activities which help the manager toimplement different business strategies for the high-level performance or effectiveness. Thisprocess includes the conversion of raw material into finished goods which is ready to sell in themarket for the use of consumer (Eghtedarpour and Farjah, 2014). This process includes theefficiency as well as possibilities of maximizing profit to achieve their business goals &objectives. Sainsbury's company choose for the better understanding of this concepts. It is UKbased supermarket and it was founded in 1869 and founder of the company is John JamesSainsbury. This report cover various topics such as difference between the role of leader or functionof manager and apply them in organisation according to different situation. It also includes thevarious theories or models for the effective leadership in the organisation. In addition, it includesthe key approaches of operational management and demonstrate the relationship betweenleadership and management. MAIN BODYP1 Explain the role or characteristics of a manager or leaderOverview of the Organisation:Sainsbury's is third largest chain of UK's supermarket where currently it has approx.16.9% market share of this sector. Company established in 1869 and founded by John JamesSainsbury. Headquarter of Sainsbury's is in Durury Lane, London where company becomepopular retailer of groceries in the year 1922. Tesco is the biggest competitor and become marketleader of this industry in the UK market (Sainsbury's, 2019). Role of leader: Leader is the person who conduct various activities such as controlling,monitoring, provide training and motivating employees for the successful completion of task inorder to achieve business goals & objectives. As per Adair’s theory, leaders main role is to seethe behaviours of group as well as the requirement of followers. This theory majorly focus ontask, team or individual.Planning is the essential requirement of every organization so leader required to doneplanning for the business.1
Organize the production function which required training to the employees for theeffective performance. Leader have to control the internal functions which help the business to run smoothly.Leader also provide the direction to their followers, provide proper guidelines regardingtheir work. Leader provide the various training to their employees in order to enhance their skillsand performance.Motivate employees to complete their task and achieve required performance whichfurther helps in increasing productivity or profitability of the business. Leader share the vision or objectives with employees so they clearly work according totheir objectives to fulfil the requirement.Characteristic of leader: It includes the various qualities which help the individual tomake it good leader and some of it discussed below: Leader should be honest and integrity because this is the perform who handle theorganisation and accountable for their work (Fang and et.al., 2012). Effective leader is required to be confident, so followers will be follow their commandLeader should have charismatic personality to inspired others, if workers not listen theirleader's instruction then they are not able to effectively perform their duty. Leader should be committed or passionate about their work because if leader is notcommitted then their followers also not completing their work on time. Role of Manager: Manager is the person who manage the whole activities related to theorganisation to fulfil the organisational objectives. They have knowledge regarding work as wellas accountable for it. Manager build various strategies for the purpose of achieving organisational goals &objectives.Other than strategies, manager take effective decision which required to fulfil theoperational activities in order to achieve their targets.Characteristic of Manager: It include the various traits which required for the effectivemanager and make them capable to take decision in respect of the organisation. It will bediscussed below:2
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