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Unit 4 - Management and operations : Assignment

   

Added on  2021-02-19

19 Pages6659 Words68 Views
UNIT - 4

Table of ContentsINTRODUCTION...........................................................................................................................3Task 1...............................................................................................................................................3P1 Define roles and characteristics of managers and leaders along with difference betweenthem........................................................................................................................................3Task 2...............................................................................................................................................5P2 Analyse functions and role of leader as well as manager in different situational contexts.5P3 Apply situational, system and contingency leadership.....................................................6TASK 3............................................................................................................................................7P4. Key approaches of operations management.....................................................................7P5. Importance of operations management for attaining business objectives........................8TASK 4............................................................................................................................................9P6. Factors within business environment that influence operational management and decision-making by leaders and manager.............................................................................................9Conclusion.....................................................................................................................................10References......................................................................................................................................11

INTRODUCTIONManagement refers to administration of organisation. According to F.W. Taylor, it is anart of knowing what is needed, when it is needed and surety that it is carried out in best possibleas well as in cheapest manner (Boyd and Dougherty, 2016). Operations are defined as activitieswhich are performed by organisation to convert their raw materials into final product so thatprofit can be attained. This assignment is based on Toyota which is a multinational automotiveorganisation. They render services worldwide and were the world's first automobile manufacturerwho produced around 10 million vehicles every year. In this scenario, individual is working asan HR intern and responsible for responding to CEO with respect to impact of managers andleaders on operations which are carried out within Toyota. This assignment deals withdescription of leader and manager in terms of their roles as well as characteristics. Furthermore,their roles are applied in various contexts along with models and theories of approach. Apartfrom this, key approaches to operations management are explicated and impact of businessenvironment on decision-making is illustrated.Task 1P1 Define roles and characteristics of managers and leaders along with difference between them.Leader: An individual who creates an impact on people for attaining goals is leader.They are the ones who holds superior or controlling position within their field and exerciseshigher degree of impact on others. Leaders utilise their affirmative as well as confidence withinToyota to inspire employees to perform to their complete potential (Ma and Sun, 2012). This willassist them to accomplish their tasks in stipulated time duration.Manager: People who are expert within their field and acts as high support system fortheir employees along with this they are in charge of various tasks are known as managers.Managers within Toyota passes the instructions to subordinates which are given be topmanagement so that work can be carried out accordingly. They act as intermediates among lowas well as top management (Eraki, 2015).Role of Leader:Leaders within Toyota make sure that tasks are performed in appropriate manner bywhich efficiency as well as effectiveness of tasks can be maintained.

Leaders of Toyota align individual’s behaviour in accordance to vision of organisationand make sure that operations are conducted as per that.Characteristics of leaders:They possess attractive personality by which they act as an idol for their associates sothat performance can be improvised (Ellitan, 2017).Leaders within Toyota are committed as well as honest for their work; by this they areable to create an impact on individuals to make use of same approach.Role of manager: Within Toyota managers are liable for communicating applicable and importantinformation to lower level staff so that they can have a support for achievement oforganisational objectives as well as goals.Within Toyota, the primary role of managers is to manage and control performance ofpersonnel within their day to day activities.Characteristics of Managers:Managers within Toyota prioritise their tasks as per importance and accordingly theyallot work to individuals with respect to education and professional experience so thattasks can be accomplished in give time duration (Idris, 2016).Managers of Toyota are emotionally stable as well as they are innovative which aidsthem to eliminate anger and frustration among their subordinates.Differences between Managers and Leader within Toyota Basis of ComparisonManagersLeadersBehavioural characteristicsWithin Toyota, management isepitome of decision-making,facilitators and innovation(Fan, Liu and Zhang, 2015). Leadership aims on possessionof high confidence, influencingas well as motivation forleading a team.SubordinatesIn this case, management haveemployees as their associatesor subordinates.With respect to this, leaderspossess employees as theirfollowers.Authority and powerManagement possess theauthority to manage tasks,Within Toyota, leaders havepower to make sure that

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