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UNIT 4. Management & Operations Assignment - Uber

Added on - 23 Nov 2020

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UNIT 4Management & Operations
Table of ContentsINTRODUCTION...........................................................................................................................3TASK 1............................................................................................................................................3P1. Various roles and characteristics of a leader and a manger.............................................3TASK 2...........................................................................................................................................5P2.Roles and functions of a leader an manger in various situation.......................................5P3.Various theories and models of approach including situational leadership, systemsleadership and contingency....................................................................................................6TASK 3............................................................................................................................................7Covered in PPT.......................................................................................................................7TASK 4............................................................................................................................................7P6. Various factors which impact operation management and decision making within thebusiness environment.............................................................................................................7CONCLUSION................................................................................................................................9REFERENCES..............................................................................................................................10
INTRODUCTIONManagement and Operations is an area of management that are concerned with designingand controlling the production process of goods and services and redesigning the businessoperation in the production of products and services. Management help in controlling thebusiness of an organisation and managing the organisation's factors. This report is based onmanagement and operation of Ubar. It is a transportation and delivery company which is foundedby Travis Kalanick and garrett Camp in 2009. It operates its business in 786 metropolitan areasworldwide. Its platforms can be accessed via its websites and mobile apps.This assignmenttalks about the roles and function of leader and manger within the organisation, different theoriesand models of leadership and key approaches of operation management and factors that impactupon the business environment.TASK 1P1. Various roles and characteristics of a leader and a mangerA leader is a person who influence and motivate an individual or a group of employeeswithin the organisation to achieve a goal. He is the in charge and have the capacity to convincesothers to follow them. A leader sets clear vision and mission for an organisation and influencethe employees to achieve it for the growth of both as well as organisation and employees.A manger is a person who makes rules, regulation, polices , procedures an act so that theorganisation run properly and the resources within the organisation work in a proper manner. Heis responsible to control and monitor or managing a company and help in decision making andsolve the problem of his employees.Roles and characteristics of a leader and mangerRoles of a leaderA leader is an important person who an organisation proper running and growth bymotivating its employees and supporting the organisation. There are some roles of a leader whichhelp in the growth of Uber business (Ellitan, 2017).
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