Unit 4 Operation Management Importance

Added on - 22 Jul 2020

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Unit 4 Management andoperation
INTRODUCTION...........................................................................................................................3Task 1...............................................................................................................................................3P1 Different roles and characteristics of a leader and a manager...............................................3M1 Analyse and different between role of leader and manager.................................................5P2 Leader's role and manager's function in different situation context....................................6P3 Theorise and models of approach..........................................................................................7M2 Different approaches and their Strength and weaknesses to situations within the workenvironment.................................................................................................................................8Conclusion.......................................................................................................................................8Task 2...............................................................................................................................................9Introduction......................................................................................................................................9P4 Role play of leaders and managers and Key approaches to operations management...........9P5 Operation management Importance & value in achieving business objectives....................9M3 Improve skilfulness of operational management and Leaders and managers to meetbusiness objectives....................................................................................................................10P6 Factors in enterprise environment and its effect on operational management and decisionmaking by leaders and managers..............................................................................................10D2 Evaluate application of operations management and factors that impact on the widerbusiness environment................................................................................................................11M3 Operational management and their Leaders and managers improve skilfulness to meetbusiness objectives....................................................................................................................12P6 Factors in enterprise environment and its effect on operational management and decisionmaking by leaders and managers..............................................................................................12M4 Analyse various factors impact the wider community and business environment............13D2 Operations management evaluation and impact and that factors on the wider businessenvironment...............................................................................................................................13Conclusion.....................................................................................................................................13REFERENCES..............................................................................................................................14
INTRODUCTIONLeadership is the skills from which people follow them and leader direct them accordingto organisation's rules and regulation. It is the vision of a company that they follow a leader intheir direction and control the entire management.The present report based on Mark and Spencerorganisation. It is a retailer company which provide best products to their customers throughsupermarket.The mark and Spencer is first British company who make a pre tax profit in theretailer industry. They have numbers of small investors and shareholder in the market.In thispresent report different role and characteristics of a leader and a manager is covered.Other thanthat theirdifferent situational context and different theories and models of approach is discussed.Task 1P1 Different roles and characteristics of a leader and a managerManagerDefinition of managerAn individual who is in charge of a specific company of tasks. or a certain subset of aorganisation. A manager often has a staff of people who report to them. Manager handle a teamof people and manage entire work of their department (Caminero, and Fujiwara P. I., 2013).Roles of a managerIn the organisation Mark and Spencer, there are different types of department and inorder to manage that department, company hire the manger. Manager handle the entireoperational work in the department. There are different role of manager, which mentionedbelow:Interpersonal rolesThis is one of the important role of a manager. This role has three type ofresponsibilities first one is the figurehead, second one is The leader and third one is The liaison.In these three role, manager handle the performance of employees and their responsibilities atworkplace (Dufosse, 2014).Informal rolesThis roles also has a three type of responsibilities, The monitor, The disseminateand The spokesperson. Through it, manager collect the entire information about work
environment of the company and then passing on privileged information directly to subordinated.Further, they sharing information with people outside their organisation.Decisional rolesThere are four types of responsibilities in this role, The entrepreneur, thedisturbance handler, The resource allocator and The negotiation. Through this responsibilitiesthey seeks to improve the unit by initiating projects. They control the disturbance in the companywhich can be bad for the organisation (Premer, and Nagel, L .M., 2016).Characteristics of a managerManager is an important employee of the company who manage the entire work in theorganisation.They handle a team of people which can be in lot of numbers.Company can get easily data which they required (Arroyo, and Ruisinger, U., 2015).Manager's decisional power is very good, so company get the lot of advantage from it.They develop the all employees and motivate them for work hard.Company can get their goals and target through the manager's role and responsibilities.LeaderDefinition of LeaderLeader is a person who influences a group of people towards the achievement of a goal.Other than that, a person who holds a dominant or high position within its department, and isable to activities a high degree of control of influence over others.Roles of a LeaderUnderstand and interpret the environment in which the business operates.Develop winning strategies in the organisation. It will help company in increasing profitand revenues. This is the main role of a leader, who develop the plan and strategies forthe explore their business in the market.Execute entire work with brilliantly and professionally. This is the very important role inthe industry, because if leader can not able in execute the work with good way then theycan lost their importance in thecompany.Leader is the person who are the representative of the system and they solicits support.Integrates and reconciles the personal goals with organisational goals.Characteristics of a Leader
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