Unit 4 The Hospitality Business Toolkit

Unit 4 The Hospitality
Business Toolkit
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INTRODUCTION...........................................................................................................................5
TASK 1............................................................................................................................................5
P1. Examine the key principles for managing & determining financial performance................5
P2 Application of double entry book-keeping system of both credit and debits to record
purchase as well as sales transactions into a general ledger........................................................6
P3. Create a trial balance implementing the use of balance off rule in order to complete the
ledger...........................................................................................................................................7
TASK 2............................................................................................................................................8
P4. Analyse various phases of HR life cycle which is applied to a particular hospitality job
role along with their significance for developing as well as retaining talent..............................8
P5. Develop a performance management plan for a specific hospitality job role applying
techniques to resolve both negative behaviour and overcome issues of staff retention..............9
TASK 3..........................................................................................................................................10
P6 Examine particular legislation which a hospitality business entity has to comply..............10
P7 Analyse how organisations employment & contract law has potential influence on the
decision making process............................................................................................................10
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TASK 4..........................................................................................................................................12
P8 Various functional roles which are interrelated within hospitality industry........................12
P9. Discuss various ways of communication, monitoring & coordination application within in
hospitality sector in order to strengthen the value chain...........................................................13
CONCLUSION..............................................................................................................................14
REFERENCES..............................................................................................................................16
Books & Journals.......................................................................................................................16
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