The assignment discusses the significance of budgeting in managing a travel and tourism business, such as Carnival Plc & Corporation. It covers revenue management plans, legal laws, and the importance of financial planning in ensuring the organization's growth and success.
Contribute Materials
Your contribution can guide someone’s learning journey. Share your
documents today.
Unit- 4 The Travel and Tourism Business
Secure Best Marks with AI Grader
Need help grading? Try our AI Grader for instant feedback on your assignments.
Table of Contents INTRODUCTION...........................................................................................................................1 P1 Discuss rationale and principles of revenue management with respect to travel and tourism industry........................................................................................................................................1 P2 Examine the specific sector of travel and tourism industry in which revenue management tools in order to increase profit.................................................................................................3 P3 Review various stages of HR life cycle and importance in retaining and developing talent.4 P4 Develop performance management plan by applying different techniques...........................5 P5 Explore legislation which travel and tourism industry adhere to..........................................6 P6 Illustrate impact of employment and contract law on decision making process within travel and tourism industry....................................................................................................................7 P7 Different types of financial statements within travel and tourism industry...........................7 P8 Explicate importance and value of budget for controlling business performance................7 CONCLUSION................................................................................................................................8 REFERENCES................................................................................................................................9
INTRODUCTION At present scenario,travel and tourism industry is fastest as well as leading business. Different activities along with operations where people visit other places which is different from their usual environment is included within tourism.The commercial organisations are rapidly enhancing their business with an aim to enhance their profit as well as assist government to create an affirmative impact on their economy. Carnival Corporation & Plc which is a leisure organisation. It is a British-American cruise operator. Carnival Plc is listed on London Stock Exchange and Carnival Corporation on New York Stock Exchange. They provide wide range products which vary from accommodation, entertainment, shore excursions, events, food, bars and many others. This report comprises of principles associated with revenue management, various stages associated with HR life cycle. Furthermore, performance management plan is provided, legislation and contract laws are discussed. Along with this, financial statements are analysed in context to importance of budget. P1 Discuss rationale and principles of revenue management with respect to travel and tourism industry A process of sales of right product to accurate client at precise time frame at correct price through appropriate distribution channel is known as revenue management. It is associated with controlling entire cost and benefits within industry(Budeanu and et. al., 2016). Within Carnival Corporation and Plc, revenue management is associated with measuring complete cost and benefits in their extra booking in accommodation in world. Furthermore, it comprises of assessment of accessibility of services, ADR & evaluation that standardized rates are maintained by which revenue can be increased. In context of, finance manager needs to concentrate on accommodation, food, cruise services,etc. to acquire more profit base. Apart from this, evaluation of customer's behaviour as well as optimal accessibility of services and products will assist Carnival Corporation and Plc to enhance their entire locale. Rationale and Principle of Revenue Management This efficaciously facilitates in creation of new goods, services & provides captivating prices that will assist organisation to carry out their operations in effective manner (Chang, Backman and Chih Huang, 2014). 1
Paraphrase This Document
Need a fresh take? Get an instant paraphrase of this document with our AI Paraphraser
Revenue management plan facilitates organisation to minimise cost that is linked up via conventional pricing tactics. There are different principles associated with revenue management in travel and tourism industry. Some of these are provided beneath: Market Segmentation: According to this principle, customers are divided into qualifies as well as partitioning and non-qualifies is entirely supported on characteristics of customers so that revenue can be maximised.Carnival Corporation & Plc makes full use of this by which they can enhance their sales as well as profit. Booking Patterns and Historical Demand : As per this, analysis & evaluation of historical data Carnival Corporation & Plc can formulate plans in effective manner which will assist them to carry out their booking plan is appropriate manner and without any kind of clashes. This will facilitate organisation to take into consideration actual requirements as well as needs of customer, this will lead to enhancement in chances by which revenue can be maximised(Cohen, 2017). Overbooking: This principle is associated with providing more number accumulation to customers even morethanentiresusceptibility.Aprocessseemsmorebeneficialwhencustomersmake cancellations. By thisCarnival Corporation & Plc can enhance their revenue along with this eliminate the risks associated with denial to services. Revenue Management Tools Discount Allocation: Through assistance of this tool,Carnival Corporation & Plc provide broad ambit of diminution schemes for their existing as well as potential customers. Discounts in advance reservations are given, by this they can enhance overall range of their sales. They also provide their customers with seasonal discount schemes by which they can captivate customers from various geographical locations(DeLacy and et. al., 2014). Capacity Utilization: Within cruise there exists rigid capacity which is available,Carnival Corporation & Plc needs to ensure that it is filled up so that they can maximise their entire revenue. This is necessary within organisations manager to analyse reservation capability in appropriate manner 2
within cruise so that they can provide services to their customers in effectual manner. Consider an example to understand this aspect, ifCarnival Corporation & Plc have capacity of 140 passengers then they need to make sure that there all the seats are filled up, this means that there capacity is utilised completely(Du Cros and McKercher, 2014). P2 Examine the specific sector of travel and tourism industry in which revenue management tools in order to increase profit Different sectors within this industry exists which includes accommodation, travel trade, tourism services, events and conferences, food & beverages, etc. to remain competitive within market and attain enhanced growth as well as advancement which is essential forCarnival Corporation & Plc to carry out their operations in appropriate manner. Furthermore, revenue management tools sector within Carnival Corporation & Plc are illustrated below: Food and Beverage industry of Carnival Corporation & PLC: Various types of industries which also include travel and tourism industry like fast food, lounges., bars, clubs and pubs. This sector is one of the ample growing industry. This sector satisfies the requirements of customers and it also provides individuals with large options of employability which also leads country towards economic development(Höpken and et. al., 2015). It is necessary for revenue manager of Carnival Corporation & Plc manages their food and beverage sector by making use of various revenue management tools and execute strategies by which profitability of organisation can be increased. Manager within Carnival Corporation & Plc is makes use of Tracking tools for generation of maximum income in best possible manner. This industry ofCarnival Corporation & Plc provides broad extent of luscious nutrient for customers by which they are able to satisfy them in appropriate manner. For being competitive within the market, it is necessary to accomplish demands of customers within impulsive environment. Revenue manager of this organisation takes vantage from score tracking tools which at the same time that are key driver for occurrence(Hunt and et. al., 2015). They providetheir customerswith anoption orfacilitywheretheygivescoresto Carnival Corporation & Plc on the basis of products and services provided by them with respect to experience in cruise place. Therefore, in order to attain affirmative results in form of revenue Carnival Corporation & Plc need to opt for various measures by which they can fascinate more number of customers like they provide them with Wi-Fi and free postcards by which they can 3
attain significant scores from customers. This will facilitate for maximising their market share and profitability rate. P3 Review various stages of HR life cycle and importance in retaining and developing talent. Human resources have their own life cycle which comprises of different set of stages. Each stage has their own benefits, challenges and opportunities. HR life cycle needs to carry out various steps through which problems can be resolved thereby, leads to growth of business (Lamsfus and et. al., 2015). The dislocation structure ofCarnival Corporation & Plc is provided below: Recruitment: It is standard way in which recruitment of suitable & appropriate candidate is carried out for required profile. This role plays an important role within organisation which leads to enhancement of turnover, productivity and growth of organisation. With respect toCarnival Corporation & Plc, it is necessary to have appropriate policies and strategies by which they can have skilled aswellaseffective Food and BeveragesManager within voyage. For this organisation is looking forward towards an individual for this role with mesmerizing command withinthissectionandpossessrelevantexperiencealongwitheducationdegreewithin Hospitality management. This will assist them to render their services in enhanced way. Education: Elementary process in which suitable instructions are rendered for employees aft they have initialised working within their new job inCarnival Corporation & Plc. In this context organisation has build up various strategies which they render to their candidates with necessary knowledge of their current job, roles, responsibilities and their expectations(Bayliss and et. al., 2014). Apart from this, Carnival Corporation & Plc provide essential informationrelated with values and culture which are possessed within Food & Beverage sector. This will lead to improvisation in their efficiencies with respect to future. Motivation: For increasing the turnover rate within organisation, the effective tool which can be sued to fortify their workforce is motivation factor as it will automatically leads towards advanced end profitabilitywithinorganisation(Budeanuandet.al.,2016).WithrespecttoCarnival Corporation & Plc, it is necessary for providing appropriate action by Manager while carrying 4
Secure Best Marks with AI Grader
Need help grading? Try our AI Grader for instant feedback on your assignments.
out every day meetings on travel boarding as well as render them with enhanced compensations and benefits which will assist them to remain impelled. Evaluation: It is crucial for a manager to provide training along with development sessions through whichtheir level of performance can be enhanced. Celebration: Last stage within life cycle of HR thatis necessary within organisation to reenergise employees & appreciate for carrying out their tasks. With respect to this,Carnival Corporation & Plc they opted for different schemes where they provide their employees with extra amount when Food & Beverage Manager work for extra hours for empowering them as well as acknowledge sense of responsibilities in them(Chang, Backman and Chih Huang, 2014). AllthesestageswithinHRlifecycleassiststhemtocreateaconsciousnessof belongingness & their value among other staff that will facilitate organisation to retain their employees for longer period of time and thereby generate high productivity. P4 Develop performance management plan by applying different techniques. In order to carry out activities in effective manner, it is necessary that organisation must createappropriate performance management plan by which they can overcome challenges which may occur within future and this will lead to gain increased prosperity. With reference to Carnival Corporation & Plc it has been analysed, waitresses as well as waiters within cruise line are facing problems. These problems are related with working conditions as they refuse to carry out extra tasks which makes uncooperative. This leads to tension related with high turnover rate of employees. To handle this situation they have created performance management plan, it is described below: Assess current performance management process: It is necessary for organisationto identify exact strengths and structure which comprise of resources, material and man to analyse the existing management process which they have formulated to accomplish their mission(Cohen, 2017). Set objectives and Goals: Aft identification of their mission,Carnival Corporation & Plc to formulate their finish and decide group for determining their potential. This will lead to collaboration among managers and employees thereby results in enhancement in their performance. 5
Create and action plan: Unify perspectives as well as develop formative action plan by which they can broaden their scope of high performance. They have divided their responsibilities as well as roles in break down manner. Keep track of progress: Effectiveness of plan can be monitored byreviewing the productivity by analysing the gap and acknowledge problems to ensure accomplishment of goals in appropriate manner (DeLacy and et. al., 2014). Theseactionswillallowfirmnessinthesetroubleswithindifferentmannersi.e. affirmative and assorted. By this they will be able to engage their employees in appropriate manner in food and beverage sector which also contains waitresses and waiters. P5 Explore legislation which travel and tourism industry adhere to. Every industry needs to carry out their work according to appropriate set of legal framework. With respect to this, some regulations and legislations are mentioned below which must be followed bywhile they are carrying out their operations as well as activities within this industry. The Tourism Act 2011:In 2011, Act no. 28 was constituted with an aim to develop, carry off, regulate and market actions which are associated by services within tourism sector. This is mandatory to be followed by organisationwhich they can modulate their voyage activities in the world in possible legitimate manner. Food Safety Act 1990:It furnishes legislations that are associated with food(Du Cros and McKercher, 2014). AsCarnival Corporation & Plc is rendering their services in food and beverage within their travel, necessary to comply this law by which they can address the requirements of their customers in best possible way(Lamsfus and et. al., 2015). P6 Illustrate impact of employment and contract law on decision making process within travel and tourism industry These laws creates effective consequences on decision making process of Carnival Corporation & Plc while carrying out their functionalities within travel and tourism industry (Höpken and et. al., 2015). All these regulations and rules needs to be arillate within this sector byCarnival Corporation & Plc. By properly making use of this law organisation can carry out their operations in ethical and legal way. 6
P7 Different types of financial statements within travel and tourism industry. Therearevariouskindsoffinancialstatementswhichinterpretperformanceof organisationandareeffectivelyusedbycreditors,lendersandmanagementtoidentify skilfulness of commercial enterprise: Income statements:This section comprises of existent fiscal execution of Carnival Corporation & Plc. These statements are given by public organisations that depicts essential perspectives associated with financial performance of organisation. Balance sheet:This statement comprises of entire influx and discharge of Carnival Corporation & Plc within defined reportage time interval. In this aspect, cash flow is classified in threesomeassortedpartswhichcomprisesoffinancialactivities,investingactivitiesand operating activities(Hunt and et. al., 2015). Statement of changes in equity: It comprises of alterations which occurs within equity in given instance frame. Alterations comprises of losses, profit, issued dividends as well as purchase of share. P8 Explicate importance and value of budget for controlling business performance Effectual & appropriate funds facilitates for carrying out services within trenchant manner without going through distinctive kind of fiscal troubles in future. It's certainvalues as well as value of budget, it is depicted below: Appropriate budget facilitates Carnival Plc & Corporation to keep an eye on every sector in which they render their services like accommodation, food & beverages and many more(Lamsfus and et. al., 2015). Budget is essential facet ofCarnival Plc & Corporation as this assists them to efficaciously build up financial turmoil and attain growth within future in uninterrupted manner. CONCLUSION From above, it has been observed that travel and tourism business plays critical role to manage overall performance of organisation. This report comprises of revenue management plan which will assist them to carry out their operations and manage their resources. Apart from this, legal laws are covered which must be acknowledged by travel and tourism industry to complete 7
Paraphrase This Document
Need a fresh take? Get an instant paraphrase of this document with our AI Paraphraser
their functions in desired manner without any legal troubles and carry them in efficacious manner. 8
REFERENCES Books and journal Bayliss, J. and et. al., 2014. The current and future value of nature-based tourism in the Eastern Arc Mountains of Tanzania.Ecosystem Services.8. pp.75-83. Budeanu, A. and et. al., 2016. Sustainable tourism, progress, challenges and opportunities: an introduction. Chang, L. L., F. Backman, K. and Chih Huang, Y., 2014. Creative tourism: a preliminary examination of creative tourists’ motivation, experience, perceived value and revisit intention.International Journal of Culture, Tourism and Hospitality Research.8(4). pp.401-419. Cohen, S., 2017.Decline, renewal and the city in popular music culture: Beyond the Beatles. Routledge. DeLacy, T. and et. al., 2014.Green growth and travelism: Concept, policy and practice for sustainable tourism. Routledge. Du Cros, H. and McKercher, B., 2014.Cultural tourism. Routledge. Höpken, W. and et. al., 2015. Business intelligence for cross-process knowledge extraction at tourism destinations.Information Technology & Tourism.15(2). pp.101-130. Hunt, C. A. And et. al., 2015. Can ecotourism deliver real economic, social, and environmental benefits? A study of the Osa Peninsula, Costa Rica.Journal of Sustainable Tourism. 23(3). pp.339-357. Lamsfus, C. and et. al., 2015. Going mobile: Defining context for on-the-go travelers.Journal of Travel Research.54(6). pp.691-701. 9