This document provides an introduction to international marketing, including the scope and concept of international marketing. It also discusses the rationale for marketing internationally, the key criteria and selection procedure for entering international markets, and the opportunities and challenges presented within international marketing.
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Unit 40 International Marketing
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Table of Contents INTRODUCTION...........................................................................................................................1 TASK 1............................................................................................................................................1 P1. Scope and concept of international marketing.......................................................................1 P2. Rationale for it to want to market internationally as well as distinct routes organisation can can use to market.........................................................................................................................3 M1. Opportunities and challenges presented within international marketing.............................4 TASK 2............................................................................................................................................5 P3. Key criteria as well as selection procedure............................................................................5 P4. Market entry strategies with advantages and disadvantages.................................................6 M2.Applicationofmarketevaluationcriteriaaswellasentrystrategieswith recommendations.........................................................................................................................7 D1. Critical evaluation of international market...........................................................................8 TASK 3............................................................................................................................................8 P5. Overview of key arguments in global versus local debate....................................................8 P6. Investigation about the ways product, place, pricing along with promotional distribution approach differs in international context.....................................................................................9 M3. Evaluation of context as well as circumstances wherein client organisation should adopt approaches of global and local...................................................................................................10 M4. Determining the ways to adapt marketing mix of client entity in distinct international markets.......................................................................................................................................10 D2. Critical evaluation about the ways marketing mix is applied to diverse international contexts......................................................................................................................................11 TASK 4..........................................................................................................................................11 P7. International marketing approaches.....................................................................................11 P8.Comparisonamonghomeandinternationalorientationaswellaswaystoassess competitors.................................................................................................................................12 M5. Evaluation of marketing approaches as well as competitor analysis.................................13 D3. Recommendationson the ways organisationsshould be structured for maximising opportunities within international context.................................................................................13
INTRODUCTION Marketing is a concept wherein activities are undertaken by organisational members to promote purchase addition to selling commodities (Armstrong and et. al., 2015). International marketing is characterised as concept of applying marketing principles for meet varied wants of individuals residing outside borders of country. In other words, international marketing is exchanging commodities or services among distinct national markets that include buyers an sellers. Through international marketing, business concerns attract customers from distinct countriesandperformactivitiestoboostbrandreputation.Todevelopknowledgefor international marketing concept,Davison Cannerscompany is selected. The entity operates business functions to provide fruits, jams as well as fruit components to the market of UK. The headquarter of the company are at Partadown, UK. The report covers aspects of understanding ways marketing contributes towards business strategies in international context. It further involves selection process, distinct market entry strategies, arguments for local versus global debate, marketing mix elements and international marketing approaches. TASK 1 P1. Scope and concept of international marketing. AccordingtoBakerandSaren(2016),Internationalmarketingistermedtothe performance of organisational activities that are framed to plan, manufacture, price, promote along with distributes products and services to users residing across national geographical area in order to make profit. It comprises searching and meeting global consumer demands and necessitiesbetterthanrivalfirmsbycoordinatingactivitieswithinglobalenvironment constraints. As said by Jean and et. al., (2016), International marketing is concerned with establishing manufacturing facilities beyond the sea addition to coordinating merchandising plan of action across the world. It applies distinct marketing laws and covers multi purpose procedures to plan and executeconcepts,prices,promotiontogetherwith distributingidealcommoditiesfor establishing exchanges that satisfy individual along with business objectives. Scope of international marketing International marketing is generally said to business unit performance in which diverse range of organisational products are exchanged between nations for earning profits. It is also 1
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renamed as globalmarketing which has earned great scope in current modern environment. International marketing having diverse scope are analysed underneath: Imports:The products which are brought inside the edge of one nation from some other with the intention of usage or selling is termed to imports. Business concerns purchases commoditiesforresellingtopotentialclientswithindomesticmarketarea.Inaddition, organisation such asDavison Cannersalso imports raw materials or finished products for creating as well as making improvements within their key production line. Exports:Itispopularaspectofinternationalbusinessinwhichcommodities manufactured in one nation are shipped or transferred to another ones for further selling as well as trading purposes (Berthon and et. al., 2012). Apart from this, it is also helpful in generating more revenues along with grabbing opportunities to expand market shares at international level. Selected company can promote their products through social media as well as abides rules of both home and foreign country when marketing products internationally so to earn profits along withutilisingthemformakingexportpaymentsthroughcoveringcostsconnectedwith development of product. Wholly owned manufacturing: As per the scope, business having long term interest within international market can launch their own manufacturing facilities. For this, factors like cost differences, policies of political authorities as well as trade barriers encourages establishing production facilities at international level in order to gain huge profitability together with opportunities for growth. Key concepts of international marketing In modern era, multiple number of concepts are connected with international marketing. Following are the analysis of few concepts: Domesticmarketing:Aspertheconcept,targettedmarketaudiencearethose individuals who resides within home country. Through such international marketing concept, Davison Canners collects data about behaviors of market audience towards organizational commodities and formalizing perfect strategy for marketing products within specific locality. International business: One of successful international marketing concept, that involves independent creation as well as selling commodities for each market. With this concept, selected firm cuts costs connected with exports and imports as well as operates effectively in various countries by considering itself as individual unit. 2
P2. Rationale for it to want to market internationally as well as distinct routes organisation can can use to market. Davison Canners is small business units that mainly deals in providing fresh fruits together with components like fruit compotes, sauces, processed apple products, fillings and wide desserts range. It is mainly situated at London, UK for delivering best quality of eatables. The company is awarded with Food Manufacture Excellence Awards through which it has successfully made good brand image within local market of UK and identified the need for expansion within Asian Countries (Chung, Lu Wang and Huang, 2012). It is only possible through understanding and implementing systematic addition to proper ways for entering inside such market. It will provide diverse opportunities to business together with huge difficulties and threats. So it is very important for existing business concern to expand the workings in order to increase proportion of current customer base, market share and profit margins. When Davison Canners enter inside international market then they will enjoy various advantages such as grabbing attention of wide market audience, competition with local rivals and more growth scope through opening stores or outlets of firm. In addition, entering within international market will provide growth opportunities that will impact positively on financial position and status of respective company. It will assist Davison Canners to keep the stakeholders satisfied and enhancing market shares. Along with this, the institution can innovate and launch new products after carefully ascertaining demands, preferences, wants and requirements of consumers. Thus, it is more important for the administrative authorities of chosen firm to expand business operations at international level where they can avail wide opportunities. Various international marketing routes An organization can expand its operations in international market fro attracting huge customers through selling high quality products (Fletcher and Crawford, 2013). When business plans to go internationally, they needs specific routes so that they can get clear path or directions to achieve success.In context toDavison Canners, they produces and provides commodities made from fresh fruits that can be preserved for huge time and are totally organic. For making the business international, some routes are as discussed: Direct routes: It covers all the networks that helps in making direct contacts with customers to sell the products effectively. In current era, managers of Davison Canners have 3
competence fro adopting channels that involves trade shows, distributing catalogs on emails, organizing exhibitions, sales representatives addition to offering website deliveries for making direct contacts with targeted users. In addition, through this route, company can make good reputation as well as retain its clients for huge time through delivering quality products. Indirectroute:Accordingtothisroute,businessconcernfirstmakescontractual statements with third party and later hand overs responsibilities to them for influencing behavior of international customers. The third person or party posses full knowledge together with understanding about demand of products that customers make for satisfying their problems. In return, these parties charge extra commission from the entity according to sales volume. Some indirect routes are: Alliance partners: These are the groups that have characteristic of small size but have huge powers in influencing international customers. It is quite effective method and when Davison Canners will use it they will be benefited in getting accurate assistance about business initiatives along with framing influential entry win international market. Channel Partners: The another indirect route that are renowned as business units having technical expertise for influencing consumer mentality as well as help them to determine advantages or uses of products offered by the entity (Ghauri and et. al., 2016). These may be in type of consultants, vendors, technological deployment consultancies, distributors as well as value added re sellers. Using this route will help selected entity in getting various assistance to go international. Thus, from above mentions routes, management authorities of Davison Canners is recommended to go with indirect route of channel partners as such routs involves people having expertise and sound knowledge of existing market needs and emerging trends within the business sector. Hence, this route will also suggest the company about methods to be mold within manufacturing products and adding new flavors in product line so to enter in international market and beat the competition. M1. Opportunities and challenges presented within international marketing International marketing provides various opportunities to business along with some challenges (Gillespie, 2015). Talking about opportunities,Davison Canners while marketing internationally can earn huge returns on investment, generate optimal economies of scale, increase market size andattains strategic alliances.With these opportunities, the company can 4
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gain various benefits so that they can sustain in the market for long duration, at same time, these opportunities has disadvantage that they are hard to find and once find, it is difficult to adopt them that makes critical situations for Davison Canners. In context to some challengesthat are in front of selected entity while marketing internationally are taxes and duties imposed by government of other countries, bureaucratic rules and regulation among host and guest entities, considerable diversities, exchange rates variations and ethics challenges.These challenges when analyzed and overcome, Davison Canners enjoys benefits of keeping the activities working in prompt manner. In contrary, challenges causes various issues to the business due to which their operational activities gets hampered. TASK 2 P3. Key criteria as well as selection procedure. As the external environment is generally dynamic in nature, it creates difficulties for Davison Canners to operate activities of the business in international market. For this, it is essential to carefully and properly analyze as well as choose effective ways wherein the company can easily analyses hurdles and get over from them. To operate within international market, administrators of selected firm should have positive work environment where manpower is motivates and ready for accepting all challenges that may arise in international marketing (Kotler and et. al., 2015). Criteria to select international market to enter are as follows: Proper infrastructure: When business administrators are planing to enter within Asian Countries, they then are required to analyze and understand needs of proper infrastructure that is required for their new premises as well as location where they are planning to operate. It is very crucial to select international market according to existing infrastructural facilities such that company can produce quality commodities efficaciously. Resource availability: The another important criteria that must be considered by entities when entering towards international market. The availability of resources in form of assets, funds, manpower, technologies and so on must be considered by Davison Canners while taking step towards global market. Lawsandregulations:Differentcountrieshaveimposeddistinctregulationsand legislation. These are imposed as per the market conditions along with business environments. 5
While selecting which international market to enter, selected entity must follow such criteria so that they completely gets indulge in working effectively in international market. Selection process Selection is the term to choose particular option from wide alternatives. Following is the selection procedure that should be used by managers of Davison Canners when considering international market for entrance. Setting global marketing objectives as well as aims: Herein, management team of company need to set objectives and aims so to expand the business operations in international market. In context toDavison Canners, managers sets the objective to expand sales volume as well as levels of profits for expansion. Evaluation alternatives:As objectives are set, then identification of wide alternatives for setting business are done. It further help in evaluating alternative options in proper manner. Preliminary screening: As options are evaluated, nest is to screen or scrutinize each option so to assist in best decision. Herein, factors like economy structure, population size, consumer behavior and per capita income are properly analyses while screening expansion options. Analysis and Selecting best destination: When factors are screened, marketers short list some for further evaluations (Parry, 2016). Herein, cost benefit addition to feasibility are properly analyzed and accordingly best place to enter is selected. In context to Davison Canners, the best destination to enter is the market where the company will gain maximum responses and product preferences. Testing: At such selection stage, organization test the market by selling some samples of its products within selected geographical location. The managers of selected company develops insights about perception of targeted audiences and accordingly offer them products. Commercialproduction:Whentestoutcomesarefoundandanalyzed,thentop administrators of Davison Canners produces commodities in bulk quantity in order to execute all the operations within selected international market. P4. Market entry strategies with advantages and disadvantages. Market entry strategies are the ways through which business concern can enter into foreign or international market. These are planned distribution as well as delivery mechanisms for commodities into new target market. In other words, market entry strategies are creation, 6
establishmentaswellasmanagementof contractswith othernations(MARKETENTRY STRATEGIES.2018.). In context toDavison Canners, to expand its operations and workings can use some market entry strategies. Some of the strategies for entrying into new market are as elaborated: Partnership: It is a type of contract wherein two or more individuals collaborates to make relationships in order to serve particular market area. It is a strategy through which business unit expands its functions for selling commodities to gain competitive advantages. Davison Canners managers by choosing the strategy can expand internationally. It is useful within those market where both business as well as social cultures are different from native ones as local partners helps in making more contacts,k bringing market knowledge and wisely chooses customers. The advantage of partnership is that a proper agreement is made among parties that include profit and loss shares, incomes and expenditures and capital employed that reduces conflict situations. In contrary, disadvantage of such strategy is that situation lie dominance among parties may exists due to local entities as well as having more privileges in local market. Licensing: In this strategy, one business unit grants authority to another business through issuing license for temporarily usage of intellectual property rights as well as other assets (Ringle, Sarstedt and Straub, 2012). It is considered as one of fastest medium to expand at international market of Asia. License is provided for production as well as marketing purposes. Selected company will use it only when the other company have large market share wherein Davison Canners wants to enter. The advantage of it is that it provides huge opportunities to licensee business to generate passive income by entering into market. At same time, the company have to more dependent on licensor and will create competition among licensee and licensor with domestic market so to expand business internationally. From the above discusses market entry strategies,Davison Canners is recommended to select licensing strategy as it is effective one and suits best to enter in international market as well as assist in properly maintaining business sustainability within Asian market. M2. Application of market evaluation criteria as well as entry strategies with recommendations. Analysing expansion opportunities for particular destination that provides huge success chances as well as minimising risks will be most preferred (Rossonand Ford, 2016). In preset era, wide options for expansion are available for entities. Some are partnership and licensing. Partnership provides advantages of collaborating activities with other individuals but at same 7
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time it creates dominance situations among the partners from distinct locations. In context to licensing, it provide benefits of using organisational intellectual property for making position in market by at same time, it enhances competitive rivalry. Among the both, licensing strategy is recommended toDavison Canners as it creates more opportunities for expansion internationally. D1. Critical evaluation of international market. InternationalmarketisaconceptthroughwhichmanagersofDavisonCanner understands or gain insights about market they have to enter. Within Asian market, consumers are influenced through their attachments with products. Selected entity must understand the ways that they can connect or make emotional attachment of their products with the target market audience. Through this, they can adapt licensing strategy for entering into Asian and its surrounding markets.With the licensing strategy, Davison Canner can achieve advantages of huge opportunities for generating passive income by licensing business so that they can enter into international market (Ghauri and et. al., 2016). But at same time, the disadvantage of this strategy is that the entity have to become more dependent with activities of licensor as well as creates competitive situations among both entities that may restrict its competitive edge in the international market. TASK 3 P5. Overview of key arguments in global versus local debate. Marketing plan plays crucial element in all business whether locally or globally. All business units follows rules are governed by local or global authorities (Skarmeas, Zeriti and Baltas, 2016). Management team analyses local addition to global presence and develops plans to meet objectives.Davison Canner is involved in supplying products made from real fruits and have made reputation with local market of UK where they functions. In order to enter into global market,thecompanyneedsproperplanningwitheffectivestrategies.Localdebateis characterized to local marketing plan that attracts people from native nation. In contrary, global debate is termed to marketing plan for serving other countries. GlobalLocal 8
Thiscomprisesactivitiesorstrategiesof business to work internationally. This covers business plan to promote or market products at local level. This benefits in creating huge opportunities in order to enhance profits addition of business efficiency. At local level, less opportunities are created for enhancingproductivityduetolimited competition (Sun, Paswan and Tieslau, 2016). Company under such debate have wide scope to earn revenue margin. Th scope of generating more profit margin is limited. Considering it, manager ofDavison Canner developsinnovationsadditiontotrends throughunderstandinginternationalmarket needs. Through this,Davison Canner only focuses on running business smoothly as major emphasis is on developing customer relationships at local market. Herein, strong marketing plan is required to survive within global environment. It requires local management skills along with marketing potentials. From the above overview, it has been analyzed that local debate do not help the business more to gain competitive advantage. In addition, it do not require advanced skills addition to more investment. In contrary, global debate requires strong marketing plan and helps in sustaining the business for more duration. It has been concluded that Davison Canner of UK can successfully establish their business at international level through adopting effective strategies of marketing. P6. Investigation about the ways product, place, pricing along with promotional distribution approach differs in international context. Marketing mix is termed to tactics or actions which an entity uses for promoting its commodities in market (Surugiu and Surugiu, 2015). 4Ps of marketing are named to product, price, place and promotion that are influenced through international marketing. While putting step in new market, it is required to make operations appropriate and effective. For this, it is essential to analyse changes taking places at distinct level of local and international context. The differences among local and international context as per the 4 ps of marketing are as follows: ElementsLocal context (London, UK)Internationalcontext(Asian 9
Countries) ProductDavisonCannerservesproducts suchassauces,jams,desserts, processed apple fillings and fruit compotes within UK market. All theseproductsaredesignedby considering taste of local market audienceinordertogain competitivepositionwithinsuch market. Whenmanagementteamof Davison Canner are planning to go internationally that is within Asian market then they have to usespecializedproductand furtherwillproducequantities according to international market taste and demands. PricePrices are set after understanding purchasingpoweroflocal customers. In addition, to provide products to UK market, company adoptscompetitivepricing strategies as to make a position in the competition (Wu, 2016). Herein, prices will be set as per purchasing power and economic status of international market that isAsiancountries.Company adopts price skimming strategy as to sustain in international market andofferingproductsat affordableratesduringinitial stages. PromotionWithinlocalmarket,selected entitycanpromoteproducts throughnewspapers,hoardings, personal marketing and attractive advertisements. Herein,promotionsfor specialised products will be done withusageofsponsorships, socialmediaadvertisingand promotionsthroughbrand ambassadors. 10
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DistributionProductsatlocallevelare distributedbymarketersof Davison Canner through physical stores or outlets as well as home delivery options. Atinternationlevel,usageof options to distribute specialised productswillbedonethrough onlinemodes,wholesalers addition to retailers. M3. Evaluation of context as well as circumstances wherein client organisation should adopt approaches of global and local Organisations basically depends on market audiences for growing business efficaciously. In case ofDavison Canner, the managers adopts approaches of local and global debate as per the situations. Both the approaches benefits in running activities of company and maintaining productivity in efficient ways. For example, when company do not want to make more investments and do not require marketing skills to manage the workings, they should adopt approach of local debate. While there are situations when the company prefers to make innovations and strong marketing plan, then they should adopt global debate approach (Zhou, Wu and Barnes, 2012). M4. Determining the ways to adapt marketing mix of client entity in distinct international markets. Marketing mix have some elements that plays critical role while expansion of operations within international market. The elements helps in setting appropriate prices, choosing suitable pricing strategy, determining place to operate business and using effective sources to promote organizational valuables. In context to local market, these elements are adapted to satisfy preferences of local market and in relevance with international market, all these elements are adopted considering demand of people residing internationally. D2. Critical evaluation about the ways marketing mix is applied to diverse international contexts Marketing mix is one of prominent tool which is applied in distinct ways within diverse international context. Through the marketers ofDavison Canner, marketing mix element are appliedasperthepreferencesandrequirementsofpeopleresidingeitherlocallyor internationally. For example, when operating within local market, company uses all products that they manufactures, adopts pricing strategy to remain in competition, opens stores at distinct 11
places and make promotions by using advertisement and holdings. In contrary, the element of marketing mix are used differently in international market such as only specialized products are offered, adopts pricing strategy considering economic values and powers of people residing within market and distributes products through retailers and online sources. TASK 4 P7. International marketing approaches International marketing approaches are the ways management uses to market products internationally (Ghauri and et. al., 2016). Some of the approaches are: Traditional marketing approaches: It is said to marketing method that are been used from past durations and are providing huge success. In other words, this kind of approach is been adopted by entity from early stages of existence and are used in present era also as they caters better results. With this approach, marketers ofDavison Canner attracts people from distant geographical locations by using advertisements, merchandising, sales promotion as well as distribution. The advantage of suing the approach is that it enhances more awareness among market segments and provides excess reach ability among individuals residing at far places. On other hand, the disadvantage of using such approach is that it requires more investment of resources to market products for people living at vary far locations. Modern marketing approaches: This approach is mainly holistic in nature and it connects entities and its products with real customers as well as drives business results through creativity, analysis and blending strategies. Some of the methods within such approach are email marketing, product placements, affiliate marketing and social media marketing. WhenDavison Canner use such approach then they promotes products through online technologies and social media that influences behavior of wide people at same time. The advantage associated with this approach is that it involves low risk and low investments and helps in getting faster responses from end users. The disadvantage is that it lacks providing surety for attracting targeted consumers and it is majorly dependent on technological aspects. P8. Comparison among home and international orientation as well as ways to assess competitors. Home orientationis related with focusing on satisfying the needs and wants of customers present in the local market. This means that the company focus on promoting its existing products in the existing consumer market (Ringle, Sarstedt and Straub, 2012). This 12
affect the company's ability to innovate its products which can help it to expand in other untapped markets. Davison Canner might achieve huge success in the local market by applying home oriented strategies but it might not be able to expand in other markets successfully due to lagging behind in innovations. Ways to access competitors: The company can expand its products in the foreign markets so that its sales increase and also it can strengthen its market position so that the company can gain a competitive advantage in the market. Also the company Davison Canner can conduct research in the markets so that the changing demands of customer can be analysed which will help it in deciding the products it can offer to achieve customer satisfaction which will increase company profits. International orientationis related to the intensity at which company trades and invests in the international markets also the degree of influence and control it has across borders. This helps the company in expanding its business in international markets by applying research techniques and innovations in their products and services so that maximum customer satisfaction can be achieved. Ways to access competitors: Davison canner can develop its knowledge regarding the market fluctuations so that the profitable market can be chosen by the business to expand its market.Thebusinessmanagersalsoneedtoapplyeffectivemanagementplanssothat profitability can be achieved on the products sold by the company which will help it in achieving a competitive advantage in market. M5. Evaluation of marketing approaches as well as competitor analysis. Marketing approaches and competitor analysis can help the company in gaining a competitive edge in the marketplace by analysing the strengths and weaknesses of competitors (Wu, 2016). This helps the company in formulating strategies and policies in such a way that the company can gain a large market by either changing its pricing strategy or by innovating its products so that it is able to deal with the customer needs in a better manner than their competitors. Marketing approaches helps the company in reaching to its target markets in a better manner so that prospects can be converted into customers which increases sales and revenue of the company. 13
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D3.Recommendationsonthewaysorganisationsshouldbestructuredformaximising opportunities within international context. Organisational structure influences the way in which activities and operations in an organisation takes place so that the company goals and objectives can be achieved. For maximising the opportunitiesininternationalmarketfollowingrecommendationscanbefollowedby companies : ï‚·Increase in market research so that potential markets can be found where the company can expand its business. ï‚·The company can invest in technology so that new and innovative products can be created which can help the company to expand in the international market. ï‚·Sponsorships, exhibitions etc. can be used to expand businesses in international markets. CONCLUSION The above discussion concludes that international marketing caters diverse opportunities to organisations for expansion purposes. International marketing have diverse scope including exports, imports and wholly owned manufacturing. Domestic marketing as well as international business are key concept connected with the intentional marketing. The routes through which busies can go international are direct routes and indirect routes includingAlliance partners and Channel Partners. An entity while considering the international market they have to enter should be based on key criteria and proper selection procedure. International marketing approaches are traditional marketing approach as well as modern marketing approach that hugely helps in promoting business products. 14
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