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Unit 5: Leadership and Management for Service Industries

Added on - 23 Nov 2020

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Unit 5: Leadership and Management forService Industries.
INTRODUCTIONFrom last few decades service industry have some precedented growth in service industryand it is in its maturing stage. Few industries contributes in GDP of economy such ascommercial enterprise,H&C, hospitality,T&T with IT Sectorare main factorswhichcommendationto gain large market share.That assignment rely onDocklands academy, Londonandprovides lot of services under one roof in thatrestaurants Hazev, Haz and Tas and 21 foodand beverages chain.That assignment rely on traditionalmanagement and leadership styles andtheories to gain competitive advantage anddutyof leaderwith their respective way of workinginservicebusiness. It also includesrevaluationofadministrationand leadershipformin that servicesector withinsideandoutsideattributesthat contributes andcausingto take appropriate decision.In addition to hard and soft skills in current managementfor deliver right kind of value. Furtherthatalso includes future management and leadership skills and how it can be achieve.TASK 1P1Classical managementconception rely onbelief that manpower onlypossesssensualandsocial wants (Bon and Mustafa, 2013.).that notfocus on socialrequirement of customers butcenteringon specialization ofmanpower, leadership ofintegrationand profit making withappropriate decision making.Kinds ofclassical managementconceptwhich are as:Scientific management:Scientific theory of management states about that there are various ways and methods toproceed one task and consider one task out of them that is best that is main purpose of scientificmanagement (Campbell, Jardine and McGlynn eds., 2016.). This theory states about developunderstanding and acknowledgement among employees and enhance their efficiency. Thismanagement theory should be introduce by them to make people understand that adaptation ofbest method to improve productivity level. It focuses on functions of managers and leaders toplan and coordinate functions of workers. In case of Docklands Academy in which Hazev, hazand Tas they adopt different kinds of leadership and management styles to distribute functionsand attributes to their manpower in proper distribution of roles and responsibilities.Bureaucratic management:
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