Unit 6 - Managing a Successful Business Project

Managing a Successful
Business Project

INTRODUCTION
Globalisation can be define as a process of interaction as well as integration among
different companies, people or government (Artto, Ahola and Vartiainen, 2016). This is an
important process for increasing interconnection of national and global economy. Globalisation
refers to a expansion of business or its products and services from outside geographical
boundaries of company. Chosen company for this report is Nestle. This is a Swiss multinational
company which is dealing in food and drink products. Nestle was established in 1866 and
founder of this company is Henri Nestle. Its headquarter is located in Vevey, Switzerland and the
company is providing products and services in every corner of the world. This report includes
manner in which multinational companies can promote equality and diversity in the personnel
employed by them so that a diversified and yet motivated personnel can be created in the
organisation. It consists of different methods of collecting and analysing data for meeting project
aims and objectives.
TASK 1
P1. Devise project aims and objectives for the topic
Background of the project:
Nestle is one of the largest food processing company which is spread all over the globe.
This company was founded in 1866 and founder of Nestle is Henri Nestle. This is a Swiss
multinational company which is dealing in food or drinks products. Product portfolio of Nestle
includes coffee, dairy products, baby food, confectionery, bottled water, ice cream and so on.
Nestle's headquarter is situated at Vevey, Switzerland and it is providing its products and
services worldwide. Some products range of Nestle includes Maggi, Kit Kat, Nespresso,
Nescafe, Vittel, Smarties and so on. Under this report, it has been analysed that how
multinational companies can incorporate equality and diversity in their recruitment process and
thus create a motivated and integrated work force (Bartlett, Doz and Hedlund, 2018).
Globalisation of business will have huge impact on increasing trade of goods and services across
borders. It also leads to improve level of labour migration between different countries.
Research Aim:
“To incorporate Equality and Diversity in recruitment, training and selection process of
an organisation so that international requirements can be met. A case study on Nestle”
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Research Objectives:
 To analyse the requirement of equality and diversity in recruitment, training and selection
process.
 To identify the different ways through which an organisation can improve its training,
selection and recruitment process.
 To ascertain how Nestle can meet international standards by implementing changes in
thier HR practices.
Research Questions:
 What is the requirement of equality and diversity in recruitment, trainnig and selection
process?
 What are the different ways through which an organisation can improve their recruitment
process so that a motivated workforce can be built?
 How an organisation can meet with international requirement by implementing changes
in HR practices?
P2. Produce a project management plan that covers aspects of cost, scope, time, quality,
communication, risk, and resources.
Project management plan can be define as a process of creating or developing a plan that
will help in managing all activities of a project. This is a document which represent all task and
activities of a project and how it can be achieved (Basu, 2017). Project management plan is
responsible for managing all activities, task and resources that is needed to successfully complete
a project. In order to conduct a successful project or research, researcher needs to cover various
aspects such as scope, cost, time, quality, communication, risk and resources.
 Cost– Cost is one of the most essential aspect of a business and it covers amount of
money required. For conducting an effective research, it required some amount of money
for carrying out its activities or task. Researcher needs to analyse in advance regarding
estimate amount of cost that is required. For this report total cost needs is £100 and this
will help in successful completion of all task
 Time– It is basically refers as a time that is required to successfully complete research. In
order to effective and efficient completion of this research, researcher need approx time
frame of 7 weeks. It is very important to analyse estimated time that is required by
researcher to completely all task of research.
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 Quality- This represent quality of research as well as data collected or used for
conducting this research. This refers to content collected or used by researcher in this
report is very accurate and correct (Beringer, Jonas and Kock, 2018). In order to conduct
a effective research, researcher needs to collect or use more realistic data for different
sources so that valid conclusion can be drawn.
 Risk- During conduction of this investigation, researcher needs to deal with various
risk. As Information is collected from different sources and accuracy of data is a risk for
this research. Secondary sources of data collection may leads to providing data which is
not correct or as per requirement of research.
 Communication – Communication play a major role in conducting a successful research.
For collecting data and information research needs to communicate with various people
in market area. In order to find more accurate data, researcher needs to communicate with
different people such as customers, suppliers, staff members. This will help in gaining
successful outcomes of research. The researcher interacts with the managers of the
company about the progress in the research via e-mails and video-conferencing and the
managers further interacts with the employees through democratic communication
channel that prevails in the company to upgrade them on the new techniques and get
feedbacks from the employees.
 Scope- Scope of conducting this report is to identify and analyse how multinational
companies can enhance their recruitment, selection and training process so that they can
meet with international requirements. This report will help in providing proper scope as
well as different human resource practices that needs to be taken by company for
improving their process.
 Resources- This includes all of the resources that is required by researcher for
conducting research. Investigator needs to analyse and evaluate requirement of all
resources that are necessary for successful completion of research (Chang, Walters and
Wills, 2018). It also consist of different tools or techniques that can be used by researcher
that leads to minimising errors. Resources required in this report are primary and
secondary data so that they can conduct research effectively.
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P3. Produce a work breakdown structure and a Gantt chart to provide time frames and stages for
completion.
Breakdown structure
This is a methods which helps in dividing complex and large project into small parts.
Work breakdown structure is a tree hierarchical structure that break projects into manageable
portions. This is very helpful in assigning task and responsibility to different teams as well as
evaluating task performed by each and very team. Work breakdown structure helps large projects
by breaking down project into smaller components which leads to easily manage all task of
project. This is beneficial for organisation as it leads to reducing cost of projects as well as
determining timeline or schedule of project.
Gantt chart
This can be describe as a graphical representation of project or task schedule. This chart
was developed by Henry Gantt who is an American mechanical engineer. Gantt chart is in a form
of horizontal bar chart that is developed with motive of controlling production (DeFillippi,
2015). This chart includes start and finish dates of different components such as resources, task
milestones and so on which is necessary for project. This is an effective tool which is used in
management of a project and helps in planning of project. Gantt chart leads to provide clear
illustration about status of project.
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TASK 2
P4. Carry out small-scale research by applying qualitative and quantitative research methods
appropriate for meeting project aims and objectives
There are various methods that are useful in collecting and evaluating appropriate data.
Qualitative and qualitative research method helps in attaining aims and objective of research.
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Both of these two research method is mention below. In the current research, the researcher has
done qualitative research where he has selected 30 respondents and the incorporation of equality
and diversity in the hiring process has been researched by the researcher.
Quantitative research
This is a research methods that helps in evaluating collected data into numerical form.
Quantitative research is more systematic method of collecting and analysing data as well as
representing collected information in form of statistical or numbers. This type of research
includes correlation research, survey and experimental research (Dutta and Bose, 2015).
Quantitative research can be define as a systematic investigation for gathering quantifiable data
as well as performing computational techniques. Information or data collected in this research
can be done through online surveys, polls, questionnaire and so on.
Qualitative research
This type of methods is useful in collecting and underlying opinions or reasons.
Qualitative research methods helps in understanding and evaluating complete insight of specific
problem. This can be refer as a scientific method of collecting and gathering information for
further use. In this method, data is collected and analysed thorough personal interview, case
study, observation, record keeping, focus group etc. This research method is designed in such as
a manner that helps in revealing behaviour or perception of targeted audience. Information
collected though this method is more descriptive and clear inference can be drawn from
collected data.
For this research, researcher is using qualitative method. This types of method will help
in getting in-depth knowledge and understating about topic.
Data collection
This includes different methods that can be use for collecting and gathering data for
conducting effective research. Primary and secondary methods for collecting information will
help research to analyse and evaluate data into useful data.
Primary data
This is a methods of collecting and analysing first hand data which is not used earlier.
Data or information collected thought this method is known as original data and researcher who
collect this information is called as owner of data (Galloway and Haniff, 2015). There are
different ways to collect primary data such a interviews, online and offline surveys, observation,
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focus group and so on. Collecting information through primary data is very useful as it leads to
providing more accurate information to researcher. Drawback of this is that it take more time and
involve huge cost in collecting new and accurate information. In this investigation, researcher is
using questionnaire as a primary data.
Secondary data
This is a data that has been already collected or used in other research. Secondary data is
gathered and collected through different sources such as reports, business journals, online data,
documents, books, magazines and so on. This can be refer as a data which has been already
collected through primary method. Research can use this method of collecting and analysing data
as it is very economical. This method helps in saving time as well as gathering information as it
is easy to collect (Hillson, 2017). Disadvantage of secondary method is that is does not provide
more accurate and in depth knowledge about topic. Secondary method of data collection used in
this report is books, documents, internet and various other sources.
Sample size
This is a term which is used to represent number of selected population. Sample size can
be refer as a numbers of respondents which is taken for large population. This is a effective
process that helps in finding out result from selected sample size. Chosen sample will represent
information about whole population. There are various techniques of sampling that can be used
for conducting a research such as random sampling, cluster sampling and probability sampling.
For this research, selected method is random sampling and sample size is 30 respondents and
these are the employees of organisation.
Questionnaire
Questionnaire
Name:
Age:
Contact Number:
Email ID:
Q1. Are you aware with the concept of recruitment, selection and training practices of an
organisation?
 Yes
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 No
Q2. Does equality and diversity in recruitment, selection and training practices assist in
meeting international requirements?
 Yes
 No
Q3. As per your views, which is the best method of recruitment that Nestle can adopt?
 Internal recruitment
 External recruitment
Q4. What is the major benefit of implementing changes in HR practices of Nestle?
 Enhance customer base
 Increase business profitability
 Both of the above
Q5. Which form of recruitment and selection used by Nestle?
 Centralised
 Decentralised
Q6. Do you think, globalisation assist in enchaining growth opportunities for Nestle?
 Yes
 No
Q7. How do you rate the HR practices of Nestle?
 Excellent
 Average
 Bad
Q8. Do you think training helps in improving productivity and profitability of Nestle?
 Yes
 No
Q9. What are the different factor through which Nestle can improve their HR practices easily?
Q10. Any suggestions for further improvements to Nestle
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TASK 3
P5. Analyse research and data using appropriate tools and techniques
Theme 1: Awareness about concept of recruitment, selection and training practices.
Q1. Are you aware with the concept of
recruitment, selection and training practices
of an organisation?
Frequency
 Yes 25
 No 5
Interpretation: From the above collected data it can be identified that most of
respondents are aware about concept of recruitment, selection and training. These are major
function of human resource management and it helps in improving overall performance of
company. In this survey out of 30 respondents, 25 have responded positively where as only 5
respondents respond negatively. This helps in interpreting that majority of the people are aware
about the concept of recruitment and selection in and thus the practices are focused towards
incorporating diversity and selection.
Theme 2: Equality and diversity in recruitment, selection and training practices.
9
Yes No
0
5
10
15
20
25
25
5
Column B

Q2. Does equality and diversity in
recruitment, selection and training practices
assist in attaining international
requirements?
Frequency
 Yes 23
 No 7
Interpretation: According to data evaluated, it can be analysed that equality and diversity
in recruitment, selection and training will help company in attaining international requirement.
From out of 30 respondents 23 believes that implementing changes in these will have positive
impact as these are important practices that needs to improve by company for accomplishing
international requirements, where-as 7 are in against of this. It also helps in concluding that
equality and diversity is the rising trend which needs to be implemented in order to incorporate
changes in the recruitment process.
Theme 3: Best method of recruitment and selection.
Q3. As per your views, which is the best
method of recruitment and selection that
Nestle can adopt?
Frequency
10
23
7
Yes
No

 Internal recruitments 10
 External recruitment 20
Interpretation: There are various methods through which company can recruit employees
and fill vacant position of organisation. Different methods of recruitment can be classified into
two category such as internal and external recruitment. Form this survey, it is identified that 20
respondents out of 30 feels that external is best methods of recruitment and 10 respondents are in
favour of internal recruitment. Improved training will help in dealing with customers
internationally in a better way through improved communication and interpersonal skills.
Theme 4: Benefits from implementing HR practices.
Q4. What is the major benefit of
implementing changes in HR practices of
Nestle?
Frequency
 Enhance customer base 8
 Increase business profitability 10
 Both of the above 12
11
Internal recruitments
External recruitment
0 2 4 6 8 10 12 14 16 18 20
Column B

Interpretation: From the above graph, it can be interpreted that implementing human
resource practices is very beneficial for organisation. Though this data, it is analysed that out of
30 respondents, 10 feels that HR practices will have major impact on increasing profitability of
business and 8 respondent believes that it will helps in enhancing customer bases of Nestle
company. In this survey, majority of respondent that is 12 feels that implementation of HR
practices is beneficial for both.
Theme 5: Form of recruitment and selections.
Q5. Which form of recruitment and
selection used by Nestle?
Frequency
 Centralised 10
 Decentralised 20
12
8
10
12
Enhance customer base
Increase business
profitability
Both of the above

Interpretation: Through the above graphical representation, it can be easily analyse that
most recommended form of recruitment and selection which can be used Nestle company is
decentralised. Majority of respondent that is 20 has suggest that company should follow
decentralised form of recruitment and selections. Out of 30 respondent only 10 feels that
centralised form will be more suitable for organisation.
Theme 6: Globalisation in enchaining growth opportunities of Nestle.
Q6. Do you think, globalisation assist in
enchaining growth opportunities for Nestle?
Frequency
 Yes 17
 No 13
13
Centralised Decentralised
0
2
4
6
8
10
12
14
16
18
20
10
20
Column B

Interpretation: According to graph it can be analysed that globalisation have huge impact
on growth of business. For the collected data it has be determined that out of 30 respondents 17
feels that globalisation will assist in enchaining growth opportunities for Nestle. Where as 13
responded negatively.
Theme 7: Rating of HR practices of Nestle.
Q7. How do you rate the HR practices of
Nestle?
Frequency
 Excellent 20
 Average 7
 Bad 3
14
17
13
Yes
No

Interpretation: As per above graph it can be easily understand that how respondent rate
to human resource practices of Nestle company. For the collected data, it is identified that
majority of respondents that is 20 out of 30 has rate HR practices as excellent. Other respondents
that is 7 and 3 has rated it average and bad respectively.
Theme 8: Training in improving productivity and profitability.
Q8. Do you think training helps in
improving productivity and profitability of
organisations?
Frequency
 Yes 25
 No 5
15
20
7
3
Excellent
Average
Bad

Interpretation: As per above graph, it can be determined that training helps in improving
productivity and profitability of organisation. From collected data of this survey, it is evaluated
that out of 30 respondent, 25 has responded has supported that training will help organisation
where as only 5 has responded negatively.
Theme 9: Factor to improve HR practices.
Q9. What are the different factor through which Nestle can improve their HR practices
easily?
Interpretation: There are various factors that will help in improving HR practices of
Nestle organisation. Company needs to developed effective leaders that will helps in motivating
employees to achieves its goals and objective.
Theme 10:
Q10. Any suggestions for further improvements to Nestle?
Interpretation: Company needs to developed strong relationship with its employees so
that it improve their moral. Technological factor will play a major role in improving HR
practices as it will help in improving productivity of Nestle.
16
Yes
No
0 5 10 15 20 25
Column E

P6. Appropriate recommendation as a result of research
From the above research, it is recommended that company should improve its HR
practices by implementing technological changes in processes. Improvement in recruitment,
selections and training process will leads to meeting with international requirement. There are
various methods of recruitment and selection that helps in selected best and suitable candidate
for organisation. Company should use several ways of training and developing employees which
helps in increasing their skills as well as productivity of organisation. Further it was analysed
that in order to build up a comprehensive workforce, the most important part is that the company
should employs a diversified and distributed workforce which is given equal and fair treatment
rather than employing an unjust one. Training methods can be both on-the-job and off-the-job
depending on the purpose of such training. It enhances the skills of the employees and they are
able to increase their efficiency at work and increase the productivity and profitability of the
company.
TASK 4
P7. Reflection
While conducting this research, I have faced some issues in order to successful
completing this report. The major issue that I faced was that there was a limited time availability
and therefore I was not able to manage my time appropriately in the research activity that I
carried out. I also had a bit of difficulty in gathering the relevant respondents that would help me
in my primary research and the source needed to be taken as a reference from the secondary
sources were also time consuming. This project gave me earning opportunity and I was also able
to refine my researching skills by taking decisions on various aspects so that correct and fruitful
information could be drawn from the complete process. This investigation has helped me in
gaining more knowledge about recruitment, selection and training process. For completing this
research effectively, I need to study each and every aspect in detail. But because of storage of
time, I was not able to understand all required components entirely. I have faced issue in
evaluating result of survey due to ineffective tools and techniques. From this report I have
understand in depth detail of recruitment and selections as well as training process. This report
was very helpful in providing proper knowledge about topic. I was also able to learn the art of
time management and data collection which would assist me in collecting the relevant data if I
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undertake any research project in future. It also enhanced my practical skills on finishing up the
assignments with more relevancy and accuracy which will help me in getting assignments in
future.
CONCLUSION
From the above report, it can be concluded that globalisation will have huge impact on
productivity and profitability of business. It helps in expansion of business into foreign market
and increase direct investment. Companies which are providing their products and services
worldwide they needs to develop effective strategies. Multinational companies have to improve
their recruitment, selection and training process in order to meet with international requirements.
It is very important for company to effectively improve these process as well as increase
efficiency of their employees. Company can implement different practices of human resources so
that they can accomplish requirements of international market. This will help in promoting
equality and diversity in the workplace and generate a much more motivated and loyal workforce
in the company. Further, the report also helped in concluding that one of the major aspects in
developing a motivate workforce is to incorporate equality and diversity.
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REFERENCES
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APPENDIX
Appendix 1 Log Book
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Appendix 2 Performance Review
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