Managing a Successful Business Project

This document provides information on managing a successful business project, including aims, objectives, project management plan, Gantt chart, work breakdown structure, small scale research, equality and diversity in the workplace, and measures to resolve issues. The case study focuses on Marks and Spencer.

Managing a Successful
Business Project

Table of Contents
TOPIC:.............................................................................................................................................1
INTRODUCTION...........................................................................................................................1
LO 1.................................................................................................................................................1
P1) Prepare aims and objective of the project .......................................................................1
P2) Project management plan.................................................................................................2
P3) Formulate Gantt Chart and Work Break Down Structure...............................................4
..........................................................................................................................................................6
..........................................................................................................................................................6
LO 2.................................................................................................................................................6
P4) With the help of primary and secondary method conduct small scale research for
achieving project aims and objectives....................................................................................6
LO 3.................................................................................................................................................9
P5) Explain assembled data by using suitable tools and techniques......................................9
P6) Provide meaningful recommendation for the above data interpretation........................18
LO 4 ..............................................................................................................................................18
P7) Reflection on the project to accomplish stated objectives and self learning ................18
CONCLUSION..............................................................................................................................19
REFERENCES..............................................................................................................................20

TOPIC:
“What issues and challenges may arise out of equality and diversity in the workplace and
what measures could be taken to resolve them”. A case study on Marks and Spencer.
INTRODUCTION
In an organization building equity and diversity is very essential in order to sustain in cut
throat competitive world (Ackermann and Winston, 2019). Top level management of the
company is framing strategies in order to successfully implement diverse culture in their working
premises without opposition from existing staff members. In the global market those enterprise is
able to compete with rivalry who have employees from various geographical areas in their
premises. Equality and diversity is the success ladder of the firm as well as assist in meeting set
goals and objectives in open market place. For this project Mark and Spencer is selected in order
to complete the task in the set deadline. McLeod and Partners provide numerous types of
research report to their client company that is M&S. Mark and Spencer is a leading retailer
company serving it's goods and services across the globe. It's headquarter is in Westminster,
London. Steve Rowe is the CEO of this multinational company. This assignment covers aims
and objectives of the project. Project management plan is prepared by covering scope, quality,
communication, cost, risk and so on. Best tools and techniques are used in order to explain the
gathered data (Aiyer and Das, 2018).
LO 1
P1) Prepare aims and objective of the project
Overview of the company:
Steve Rowe is the CEO of Mark and Spencer which is a leading retailer company
serving it's goods and services across the globe. It's headquarter is in Westminster, London.
Steve Rowe is the CEO of this multinational company. Both workers and staff members are
working day and night to meet the set goals and objectives in the set deadline. M&S is well
known among the public because they are providing high standard home products, food products
and clothing. Continuous research and development activities are conducted to come up with
innovative idea in the neck to neck competitive world (Bell and Harrison, 2018).
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AIMS:
“To determine the issues and challenges emerged due to implementation of equality and
diversity in workplace and to investigate numerous ways to solve them”. A case study on Marks
and Spencer.
Research Objectives:
 To study the root cause of issues and challenges emerged due to implementation of
equality and diversity in Marks and Spencer.
 To understand the ways through which problems associated with building equality and
diversity in workplace can be resolved.
 To evaluate the limitations of implementing diversity in working premises.
 To determine the benefits of building equality and diversity in Marks and Spencer.
Research questions:
 What is the root cause of issues and challenges emerged due to implementation of
equality and diversity in Marks and Spencer?
 State the distinguish ways through which problems associated with building equality and
diversity in workplace can be resolved?
 Mention few limitations associated with equality and diversity by executing them in
Marks and Spencer working premises?
 Which type of benefits is received by Marks and Spencer by introducing equality and
diversity in working environment.
P2) Project management plan
Project management plan – This is a written project or plan which is prepared by
researcher in order to complete the assigned project. Project is decided by management who
wants to improve their performance in order to remove the issues which are related to equality
and diversity. In other words, project management plans is all about keeping a project on track
and dealing properly with hiccups within organisation (Bryson, 2017). In Mark and Spencer
number of employees are working who understand the problems of organisation and make
efforts to accomplish the business objectives. The research of organisation has decided to prepare
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a project plan in order to know the effectiveness of employees towards equality and diversity
challenges. It involves different factors that are as discussed:
Cost – It refers as cost which is bear by organisation in order to conduct a research for a
specified topics. When ever any researcher research the information then there is need to funds to
conduct this. In other words, cost is the value of project in the form of money that should be
provided by management in order to improve their work performance. For instance, Mark and
Spencer is conducting the research to know the effect of equality and diversity that crates cost
such as:
Task to perform Cost/ expenditure
Research methodology 15000
Development strategy 5000
Travelling expenses 10000
Researcher cost 15000
Miscellaneous expenses 10000
TOTAL 55000
Scope – This refers as overall performance of organisation which is performing by
management and employees (Hillson and Murray-Webster, 2017). The scope of such project is
wide as it can help to attract the employees and suggest them right way to complete the targets.
Research helps to growing the industry by implementing the plans appropriately. Such as the
scope of research in context to Mark and Spencer is wide that consider various information and
helps to accomplish business goals.
Time – This states duration and time period for completing the project effectively. Hence
in context to project of Mark and Spencer, researcher takes 4 months to know the effect of
equality and diversity on workforce.
Quality – This contains quality of project plan which is prepared by management to
improve the work performance. Hence, in relation to this project research, investigator involves
accurate and relevant data that helps to make positive response from employees and improve
work performance.
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Resources – It contains resources which are sued to complete the research within
sufficient time (Johnson, 2019). For instance, researcher are require skilled workers, capital,
labours, marketers and land to complete the research as per management.
Communication – In context to this report or project, researcher need to communicate
with all for collecting information and complete targets. This factor helps to reduce the conflicts
which arises within organisation and improve the performance.
Risk – Researchers in context to this project, undergoes through various difficulties in
order to prepare project management plan. It helps to analysis which factor can be challenge for
complete the project. Thus, they provides roles and responsibilities according to employee's
potential for the purpose of implementing plan successfully (Kassel, 2017).
P3) Formulate Gantt Chart and Work Break Down Structure
Gantt Chart: It refers as project management tool that is used to define the activities
against time period. Such chart is given by Henry Gantt who provides a time frame for a project.
This is useful for business organisation to define the business activities and shows through a
chart that helps to complete effectively. The list of business activities are displayed on the left
side of Gantt chat with suitable time to complete the project. In this chart different information
are covers such as start date, duration and end date of activity which helps to define the work
competition period (Martinsuo and Hoverfält, 2018).
4

Work breakdown Structure – This is an appropriate structure which is used by
management to breakdown a particular project in to smaller activities. Mainly this structure is
used to allocate the work between different activities that helps to accomplish the business goals.
By using this company can manage their huge projects by classifying in to manageable sections.
This is influencing structure that helps management to decide the goals and divide activities in
order to accomplish the objectives (Nicholas and Steyn, 2017). The each section of project
determined in to separate projects and efforts are done by employees to complete them. The
work is classified in to hierarchy form where people can coordinate with each in order to share
problems and get suggestions to complete their targets.
5

6

LO 2
P4) With the help of primary and secondary method conduct small scale research for achieving
project aims and objectives.
Qualitative approach: It is the best and scientific way of gathering non-mathematical
data. Qualitative approach is more useful in nature as it concentrate more on depth and quality of
the research work instead of numbers. Researcher is able to provide authentic and correct
information to the readers as they are focusing more on quality work. Moreover, it is easy to
understand as there is no use of numerical figure in them (Pidun, 2019.).
Quantitative approach: Here, pools, surveys and questionnaire are used effectively in
order to gather data. Quantitative approach is complex in nature as compare to qualitative
approach because it involves more of statistical data by using computational techniques. In this
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case also, correct and relevant data is provide to the readers with the help of diagrams, pie chart,
mathematical numbers in their findings. As outcomes of the research activity is demonstrated in
statistical manner it is easy to understand provided data.
Mark and Spencer is using both qualitative and quantitative approach for their findings
because they are working on quality and statistical figures in their work. By this investigator is
able to bind loyal and trustworthy clients for longer time duration as they provide high standard
quality work (Polonsky and Waller, 2018).
Primary data collection method: The information gathered from this method is fresh in
nature. Here, in primary data collection method involves field observation, surveys, interviews
and so on. This particular method is used by researcher in order to address certain issues that
need in-depth understanding. It provide wider knowledge about the project topic to the readers
which is a positive mark for the researcher in open market place. For this huge cost is incurred.
Secondary data collection method: Newspaper, Journals, articles, diaries, transcripts
etc. are the sources of secondary data collection method. For researcher it is the best and easy
way to assemble relevant and reliable information for the project. This particular method requires
less time and cost as compare to primary data collection method. On the other hand the
information and data accumulated from this distinguish sources are already used by many
investigator in their research project so it is not fresh and new.
Primary data collection method is used by Mark and Spencer as they provide fresh
information to the candidate regarding the project. It helps the reader to gain correct information
for the topic. 40 respondents are taken as the sample size (Polonsky and Waller, 2018).
Questionnaire:
Quatitive approach:
Q1) Do you have understanding regarding equality and diversity in working premises?
a) I have understanding
b) I don't have understanding
Q2) According to you is it mandatory to build equality and diversity in Marks and Spencer
working premises?
a) It is mandatory
b) It is not mandatory
Q3) For Marks and Spencer is it easy and smooth to build equality and diversity at their
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workplace?
a) Easy
b) Not easy
Q4) State some issues and challenges faced by Marks and Spencer by introducing equality and
diversity in working premises?
a) Sexual orientation
b) Bullying
c) Generation gap
Q5 ) What are the reason that M&S employees are opposing equality and diversity in their
workplace?
a) Conflict
b) Language issue
c) Change in working style
Q6) Mention some of the creative ways through which issues and challenges emerged due to
equality and diversity can be resolved in the workplace?
a) Celebrate diversity at workplace
b) Ascertain root cause of problems
c) Conduct training sessions for diversity
Q7) How diversity affect working criteria of employees Marks and Spencer?
a) Positive manner
b) Negative manner
Qualitative approach:
Q8) Which are the numerous ways by which M&S can easily handle diverse workforce?
Q9) How equality and diversity aid M&S to gain competitive advantages against rivalry?
Q10) How by building equality and diversity in working area helps M&S to accomplish set
standards in the near future?
Q11) Suggest valuable recommendations regarding how issues and challenges raised from
equality and diversity in the workplace can be resolved?
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LO 3
P5) Explain assembled data by using suitable tools and techniques
The accumulated data gathered are illustrated below:
Theme1: Understanding regarding equality and diversity in working premises
Q1) Do you have understanding regarding equality and diversity in
working premises?
Frequency
a) I have understanding 25
b) I don't have understanding 15
25
15
a) I have understanding
b) I don't have understanding
Interpretation: From the above it can be summarized that from the sample size of 40
respondents 25 people said that they have understanding regarding equality and diversity in
working premises. Whereas, remaining 15 communicator agreed that they do not have
understanding regarding equality and diversity.
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Theme 2: Is it mandatory to build equality and diversity in Marks and Spencer working
premises
Q2) According to you is it mandatory to build equality and diversity in
Marks and Spencer working premises?
Frequency
a) It is mandatory 20
b) It is not mandatory 20
20 20
a) It is mandatory
b) It is not mandatory
Interpretation: The above diagram provide conclusion that 20 respondents agreed that it
mandatory to build equality and diversity in Marks and Spencer working premises from the
sample size of 40 people. However, rest 20 person denied that no there is no such necessity to
build equality and diversity in Marks and Spencer.
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Theme 3: For M&S is it easy and smooth to build equality and diversity at their workplace
Q3) For Marks and Spencer is it easy and smooth to build equality
and diversity at their workplace?
Frequency
a) Easy 22
b) Not easy 18
22
18
a) Easy
b) Not easy
Interpretation: The above stated diagram provide the information that 22 person agreed
to the above statement that for Marks and Spencer is it easy and smooth to build equality and
diversity at their workplace . While left over 18 out of 40 respondents replied that it will not easy
to build diverse culture in the premises.
Theme 4: Issues and challenges faced by Marks and Spencer by introducing equality and
diversity in working premises.
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Q4) State some issues and challenges faced by Marks and Spencer by
introducing equality and diversity in working premises?
Frequency
a) Sexual orientation 15
b) Bullying 10
c) Generation gap 15
15
10
15
a) Sexual orientation
b) Bullying
c) Generation gap
Interpretation: From the mentioned pie chart it can be concluded that from 40
respondents 15 people agreed that sexual orientation is the main issue and challenges faced by
Marks and Spencer by introducing equality and diversity in working premises. Whereas,
remaining 10 answerer said that bullying is the problem which is cause due to diverse culture. It
raises conflict among teammates. Whereas, generation gap is the challenge and issue highlighted
by 15 left over communicator in the survey.
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Theme 5: State the reason why M&S employees are opposing equality and diversity in
their workplace
Q5 ) What are the reason that M&S employees are opposing equality
and diversity in their workplace?
Frequency
a) Conflict 11
b) Language issue 17
c) Change in working style 12
11
17
12
a) Conflict
b) Language issue
c) Change in working style
Interpretation: The above illustrated figure showcase that out of 40 answerer 11 people
replied that more conflict is raises in the working premises of Mark and Spencer this is the main
reason of opposing equality and diversity in their workplace. While, 17 said that language issue
is another major challenge which the co-worker is facing in diverse environment. Moreover, left
over 12 communicator is commenting that diversity changes working style which make the task
more complex.
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Theme 6: Find creative ways through which issues and challenges emerged due to equality
and diversity can be resolved in the workplace
Q6) Mention some of the creative ways through which issues and
challenges emerged due to equality and diversity can be resolved in
the workplace?
Frequency
a) Celebrate diversity at workplace 20
b) Ascertain root cause of problems 8
c) Conduct training sessions for diversity 12
20
8
12
a) Celebrate diversity at
workplace
b) Ascertain root cause of
problems
c) Conduct training sessions
for diversity
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Interpretation: From the above elaborated diagram it can be ended that from the sample
size of 40 communicator only 20 people are saying that by celebrating diversity at workplace
issues and challenges emerged due to equality and diversity can be resolved in the workplace
easily. But the rest remaining 8 and 12 communicator is replying that by ascertaining root cause
of problems and by conducting training sessions for diversity diverse issues related to diverse
culture and equality can be resolved easily in the working premises.
Theme 7: Diversity affect working criteria of employees Marks and Spencer
Q7) How diversity affect working criteria of employees Marks and
Spencer?
Frequency
a) Positive manner 27
b) Negative manner 13
27
13
a) Positive manner
b) Negative manner
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Interpretation: From the above image the information provided is that 27 answerer are
agreeing that diversity affect working criteria of employees Marks and Spencer in positive
manner. Whereas, left over 13 people said that it affect the working environment in negative
manner in cut throat competitive world.
Qualitative approach:
Q7) Which are the numerous ways by which M&S can easily handle diverse workforce?
Particulars Explanation in context of company
Recruit diverse people Marks and Spencer can effectively handle
equality and diversity workforce in their
primes by recruiting deserving candidate from
various geographical areas in neck to neck
competitive world. By doing so skilful and
diverse people will be working under one roof
and gradually management will be able to
tackle the scenario easily with the phase of
time (Raza and Waheed, 2018,).
Raise interaction Top level mangers and superiors of Mark and
Spencer need to encourage teammates and
other employees to build interaction with each
other and try to understand each other culture,
views, traditions, beliefs and so on. By this
respect is build for each other culture in the
working environment which is a positive mark
for the company.
Frame comprehensive policies The human resource of Mark and Spencer need
to formulate policies and regulations in context
of equality and diversity in order to assure co-
workers that they are not discriminated in any
conditions. As well as provide assurance that
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equal rights and opportunities are allotted to
the deserving employees despite of any gender,
religion, caste, nation etc. (Shakharova, 2019).
Q8) How equality and diversity aid M&S to gain competitive advantages against rivalry?
Particulars Explanation in context of company
Unique marketing policy In neck to neck to competitive world
competitive advantages can be gained against
rivalry only by promoting the Mark and
Spencer product and services in unique way.
Creativity in advertising the goods is the core
way through which tough competition can be
build for them.
Bind customers Serve the targeted customers of Mark and
Spencer with innovative product and services
as compare to competitors in the open market
place. By this potential and loyal customers
can be build over the years with their brand.
Also the switching ratio of customers will be
reduced that directly or indirectly assist in
gaining competitive advantages against rivalry
(Sitnicki, 2018).
Innovation The success ladder of gaining competitive
advantages in the intense competitive world is
through innovation in the exiting goods and
services or coming with completely fresh and
new good. This leads in gaining huge profit
from the client that can be later on used for
growth and development of the business in
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other sector across the globe.
Q10) How by building equality and diversity in working area helps M&S to accomplish set
standards in the near future?
Particulars Explanation in context of company
Tough bench mark is build By introducing equity and diversity in the
working premises of Mark and Spencer they
are able to build tough and challenging bench
mark of others in the global market. By this
both employer and employees are motivated to
perform better in order to complete all the set
goals and objectives in the set deadline (Stjepić
and Vugec, 2019).
Raises goodwill As in the open market place all the set
standards are accomplished in the set time
frame goodwill is raised in the the customers.
By this act client become more loyal and
trustworthy towards the goods and services
served to them.
Helps to compete with rivalry By framing goals and objectives and pushing
sub-ordinate of Mark and Spencer to attain
them in set time period. This act assure them
that are capable enough to compete with
rivalry existing in the global market. This is the
biggest achievement gained by the
organization by building equality and diversity
in the working environment (Taherdoost and
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Keshavarzsaleh, 2018).
P6) Provide meaningful recommendation for the above data interpretation
Covered in PPT
LO 4
P7) Reflection on the project to accomplish stated objectives and self learning
From this research I have learned so many things and strengthen my knowledge as well.
As I had knowledge about equality and diversity but that was not enough for me to complete this
project. So I felt good to complete this project by gaining more skills and knowledge effectively.
This project states that equality and diversity is important for any organisation that attracts
employees and emphasis to work properly which increases productivity and profitability of
organisation. This project also improved my communication and management skills that helps to
accomplish business goals.
During this project, I noticed weakness such as lack of funds, resources that could be
hurdles to complete the project. But such problems are handled by using Gantt char in which
work is divided among employees as per their specialisation that helped to remove the negative
impacts on project. This was an opportunity for to show my skills and capabilities in order to
complete the project.
CONCLUSION
From the above report it can be summarized that it is very important to frame aims and
objective for the project in order to gain productive results. With the help of qualitative and
quantitate method authentic data is collected which help the researcher to provide best outcomes
for the findings. Project management plan is prepared in order to use the resources in effective
and efficient manner.
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REFERENCES
Books and Journals
Ackermann, A. and Winston, F., 2019. Intrapreneurship: Strategic Approaches for Managing
Disruptive Innovation in Clinical and Research Projects. Academic Entrepreneurship
for Medical and Health Scientists.1(5). p.6.
Aiyer, M., Panigrahi, J. K. and Das, B., 2018. Successful Customer Relationship Management in
Business Process Integration and Development of Applications for Project
Management. International Journal of Mechanical Engineering and Technology. 9(2).
pp.637-643.
Bell, J. and Harrison, B. T., 2018. Vision and values in managing education: Successful
leadership principles and practice. Routledge.
Bryson, J., 2017. Managing information services: a sustainable approach. Routledge.
Haddud, A., McAllen, D. K. and DeSouza, A. R., 2018. Managing Technological Innovation in
Digital Business Environments. In Marktorientiertes Produkt-und
Produktionsmanagement in digitalen Umwelten (pp. 47-60). Springer Gabler,
Wiesbaden.
Hillson, D. and Murray-Webster, R., 2017. Understanding and managing risk attitude.
Routledge.
Johnson, A. B., 2019. Project of IT system for Business accelerator for managing cooperation
between startups and corporates (Doctoral dissertation, Instytut Organizacji Systemów
Produkcyjnych).
Kassel, D.S., 2017. Managing public sector projects: A strategic framework for success in an
era of downsized government. Routledge.
Martinsuo, M. and Hoverfält, P., 2018. Change program management: Toward a capability for
managing value-oriented, integrated multi-project change in its context. International
Journal of Project Management. 36(1). pp.134-146.
Nicholas, J. M. and Steyn, H., 2017. Project management for engineering, business and
technology. Routledge.
Pidun, U., 2019. Managing the Corporate Portfolio. In Corporate Strategy (pp. 173-192).
Springer Gabler, Wiesbaden.
Polonsky, M. J. and Waller, D. S., 2018. Designing and managing a research project: A
business student's guide. Sage publications.
Polonsky, M. J. and Waller, D. S., 2018. Designing and managing a research project: A
business student's guide. Sage publications.
Raza, S. and Waheed, U., 2018, November. Managing Change in Agile Software Development a
Comparative Study. In 2018 IEEE 21st International Multi-Topic Conference
(INMIC) (pp. 1-8). IEEE.
Shakharova, A., 2019. THE ROLE OF GOVERNMENT IN MANAGING
ENTREPRENEURSHIP IN KAZAKHSTAN AND APPLYING INTERNATIONAL
EXPERIENCE IN ENTREPRENEURSHIP EDUCATION. Journal of
Entrepreneurship Education, 22(3).
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Sitnicki, M., 2018. Managing financial autonomy of a research university. E-mentor. 73(1).
pp.86-93.
Stjepić, A. M. and Vugec, D. S., 2019, January. Managing Business Process in the Age of
Digital Transformation: A Literature Review. In ICDEMT 2019: International
Conference on Digital Economy and Management Trends.
Taherdoost, H. and Keshavarzsaleh, A., 2018. Managing successful IT project; marketing
perspective.
Tidd, J. and Bessant, J. R., 2018. Managing innovation: integrating technological, market and
organizational change. John Wiley & Sons.
Tu, J., 2018. Managing Business Process Transformation Projects Using Contextual Hybrid
Agile Methodology.
Wright, A. J., 2018. MANAGING PROJECTS IN THE HEALTH WORLD. FarmaJournal.
3(2). pp.123-132.
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Project Logbook for the chosen organisation:
Name of the learner: Name of the Supervisor:
Project Title: Multinational companies is to
identify the positive as well as negative impact
of the business environment of host nations.
Date:
Update of weekly research/ tasks achieved
(Account for a minimum of six weeks with
dates) What have you completed?
 Did you fulfil Task requirements?
 Are you on track and within deadlines
set? Did you need to make any changes to
your project management plan?
I have to complete project over an
interesting topic i.e. “What issues and
challenges may arise out of equality and
diversity in the workplace and what measures
could be taken to resolve them”. A case study
on Marks and Spencer.
Yes, I fulfil task requirements in systematic
manner.
Yes, Fulfil each activities or tasks on project
within given time period or set deadline.
No, there is no need for making any changes
in project management plan.
Any risks and / or issues identified?1. Did you identify risks/issues with a
lack of skills required for undertaking
research tasks?
Yes, lack of skill negatively impact on mine
while collection of accurate information from
the respondents.
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2. Did you identify any additional
risks/issues that have an impact on the
project management plan?
Yes, time is additional risk because topic is
broad and for doing each activities of project,
sufficient time period will be needed by
researcher.
Problems encountered What barriers did you face?
 How did you overcome them?
By performing current investigation, I faced
different issues such as improper behaviour
of respondents and lack of capital.
In order to overcome above mentioned
issues, I tried my best and I will follow each
activities of research in ethical manner.
New Ideas and change of project direction Implementation of communication channels
and technology is effective idea which will
support an investigator to complete project in
systematic manner.
What Have I learnt about myself this week? How did I feel when I had to deal with
tasks/problems?
 How well have I performed? What did
I contribute?
While dealing with tasks or problems, I lost
my conference level when collecting of
information from respondents.
I contribute my hundred percent while
performing each activities or tasks of
research.
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 What can I improve on next week?
 How might this learning apply in the
future?
In order to improve on next week, I have to
follow ethical consideration and improve my
weak area by attending different seminar.
Seminar is best way of learning which will
helps me by doing future research.
Tasks planned for next week Which tasks are priority?
 Have you set aside sufficient time for
completion?
Data collection and interpretation is main
tasks for completion of project in systematic
manner.
Yes, I have to set aside sufficient time by
using Gantt chart.
Project plan status to date (on, ahead, behind)
Supervisor comments to address
Signature of the Supervisor and date:
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Template for Performance Review to be attached with the report by the learner:
What was the Project supposed to accomplish?
Current project mainly related with “What issues and challenges may arise out of equality and diversity
in the workplace and what measures could be taken to resolve them”. A case study on Marks and
Spencer.
Did the project succeed in its aims/ how do you know? Specifically, please outline any evaluation
and assessment undertaken?
Yes, the project succeed in its aims which is known by me by using different methods such as
questionnaire, sampling method etc.
What things do you think worked well and why? Evaluate all aspects of the project?
I think my communication skill is much better which helped my by collecting of data from the
respondents. This skill also helped me in evaluation of each research activities such as selection of aim,
research methodology, data collection, conclusion and recommendation.
What problems emerged during the project and how were they tackled? Was there timely
identification of issues and resolution during the project process?
During the project, improper behaviour of respondents is major issues. In order to tackled this issue I
used to follow ethical consideration. Yes, time is another issue which highly impacted during the
investigation. In order to overcome this issue, I used Gantt chart.
What did you learn from undertaking the project?
From undertaking the project, I learned about the impact of multinational organisation on business
environment of host destination.
How would you rate your performance as a management consultant leading the project?
According to my performance in research, I rate myself which is 9/10.
What strengths and weakness of your performance did you identify?
By performing research, I identified as communication skill is much better and time management skill
is not good.
How will this inform and support your continuous professional development?
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Communication skill inform and support me in my continuous professional development by resolving
different issues and providing information of previous study.
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