Managing Food & Beverage Operations

This presentation focuses on demonstrating professional food and beverage management skills within a food and beverage organization. It covers topics such as the importance of management procedures, customer service, handling high volume, guest service, beverage operations, legal requirements, and regulatory standards in the food and beverage service industry.

Managing Food & Beverage
Operations

 Demonstrate professional food and beverage management skills within a
food and beverage organization
 Explain the legal requirements and regulatory standards that food and
beverage service outlets
Contents

 Procedures-
It is important for The Ledbury to focus on that system of management and
the policies they have made for the structure. With that they will be able to
put control on cost, beverages they offer and the cost of labor.
 Customer Service-
The Ledbury needs to focus on developing the skills of their staff so that
level of customer service offered by them cannot be matched by others.
Demonstrate professional food and beverage
management skills within a food and beverage
organization

 High Volume-
At times there are high amount of people in the restaurant and that
affects the level of service offered because it increases the waiting period
also the staff is not able to give proper attention to all the customers.
 Guest Service-
It is important for the restaurant to maintain the index of guest
service as this will help them to beat their competition in the market. It is
necessary that management of restaurant launch a new program of training
for new joined employees so that they can have exposure to the aspect of
offering better guest service.
CONTINUED..

 Beverage Operations-
It is necessary that everything listed on the menu of the restaurant
can be provided by the staff at all times required so that customer will
never have a negative image of the restaurant in mind.
 Items in the Menu-
It is important that management research the taste and preferences
of people as per the cuisines offered by them so that the things that they
offer will be new and in high demand.
CONTINUED..

 FAQ- Food quality and standards-
This standard is concerned with the aspect of maintaining the
standard of safety and the quality of food on all the levels such as
international, regional and national.
Explain the legal requirements and regulatory
standards that food and beverage service outlets

 Consumer Product Safety Commission-
The board of UK has to look after the safety o many citizens
because many people loose their life from risk that is in the products that
are offered to the consumers. This commission offers safety to the
consumers from any measures that are related to it.
 License-
It is important for the management of The Ledbury to keep in
mind that for some of the specific business to maintain freely they require
license such as for selling of alcohol.
CONTINUED..

 Hygiene-
It is necessary that The Ledbury complies with the food and safety Act
1990 and one of the parts that this act focuses on is Hygiene. This act
helps these types of businesses at the time of their initiation of services so
that they do not have to face any case regarding this.
CONTINUED..

 El Demerdash, J.M., 2017. Waste management in food and beverage operations:
The case of Alexandria. International Journal of Heritage, Tourism, and
Hospitality, 10(2/2).
 Mo, Z., 2019. Managing Profitable Food and Beverage Operations. 校校校校 , (40),
p.136.
 Menes, C.C., Baravio, K.M.A. and Peña, C.B.G.D., 2019. Surviving The Food And
Beverage Service Challenge: The Experiences Of BS Tourism Management
Students Interns Abroad. Management, 1(1).
REFERENCES