Managing Accommodation Services in the Hospitality Industry

MANAGING
ACCOMMODATION
SERVICES

TABLE OF CONTENT
• Introduction of hospitality industry
• Types of accommodation services
• hotels
• Resorts
• Guest house
• Commercial business
• Non commercial business
• Different forms of ownership
• Franchise
• Private owned
• Leased
• Managed
• Role of grading and online review sites
• Conclusion
• References

INTRODUCTION
• Hospitality industry is based on providing services to the customers such as food,
cottage, resorts and lodges in which the customers can stay.
• This industry tries to provide all the necessary amenities to the travelers, guest,
visitors and tourist looking for.
• The very important part of this industry is accommodation it has been the biggest
sector of hospitality industry and it is very important to manage such services
• Hotels have to manage these services on daily basis specially on such places where
people eat, sleep and stay. In this report Rocco fort hotel has been discussed

TYPES OF ACCOMMODATION SERVICES
• This industry is based on providing various services such as
accommodation, food, spa, bar, and beverages etc.
• Hotels fall under different scale and size some are five star
hotels, some are in the form of resorts and guest house and
some are just restaurant.
• Rocco Forte is a luxury five start hotels which provides all
the necessary amenities to its customers and make them feel
like a home.