Managing Accommodation Services

MANAGING
ACCOMMODATION
SERVICES

Table of Contents
LO 1.................................................................................................................................................1
Introduction to the hospitality industry and ways in which accommodation sector contributes
to the industry..............................................................................................................................1
Different types of accommodation services found within hospitality sector and
distinguish between commercial and non-commercial businesses 2
Different forms of ownership applicable to accommodation services........................................3
Discussion of grading and classification systems and roles played by them when potential
guests look for and book accommodation...................................................................................4
Role played by online review sites such as Tripadvisor when potential guests look for and
book accommodation...................................................................................................................4
REFERENCES................................................................................................................................6

LO 1
Introduction to the hospitality industry and ways in which accommodation sector contributes to
the industry
Hospitality industry is a kind of service industry that deals in five major service
categories travelling, accommodation, food and beverages, meetings and events. This industry is
one of the main contributing factors in economic development of United Kingdom. Out of all the
five main hospitality services accommodations, travel and tourism, and food and beverage are
major hospitality industry contributors that help in enhancing overall economy of UK. Some of
the top players of this industry are Hilton, Marriott, Hayat and many more. Main objective of this
industry organizations is to generate profit.
Accommodation is a kind of service of providing rooms to people for staying.
Accommodation sector is one of the most common service in this industry, for example: hotels
etc. For example, in 2019 accommodation services in UK contributed by 834 million in GDP.
Not only this, accommodation sector also contributes in providing approximately 15 percent
employment to people of UK.
Figure 1 Turnover of hospitality industry sectors in 2018
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