Managing Accommodation Services in the Hospitality Industry

Managing Accommodation
services


Table of content
 Introduction
 Scale and size of the accommodation services found in the hospitality
industry
 Different forms of ownership available to accommodation services
 Role that, grading, classification systems and online review sites plays
when potential guest look and book accommodation
 Conclusion
 References

 Introduction
 Hospitality industry is a big industry which includes
food, lodging and drink services and m any more.
They are concerned with the customer staying and
satisfaction. Hospitality is an art of welcoming
guest and make them feel comfortable. In this
report, Premium Inn Limited is taken as the base
company. Premium Inn is the British largest chain
of hotels brand, founded by Whitbread in 1987.