Table of Contents INTRODUCTION...........................................................................................................................1 MAIN BODY...................................................................................................................................1 TASK 1............................................................................................................................................1 P1. Explain innovation and invention and difference between both to determine importance of innovation above invention...................................................................................................1 P2. Explain how organisational teamwork, vision, leadership and culture can shape innovation and commercialisation............................................................................................................3 TASK 3............................................................................................................................................5 P3. discuss the model of innovation of 4P's and application of innovation funnel to shape innovative ideas......................................................................................................................5 P4. Explain developments in frugal innovation and provide examples of how it is used in an organisational context.............................................................................................................8 TASK 3............................................................................................................................................8 P5. Explain importance of commercial funnel and applicationof new product development (NPD) processing for commercialisation of innovation.........................................................8 P6. Build an innovation business case for an organisation, including ways to access funding10 TASK 4..........................................................................................................................................13 P7.Evaluatedifferenttoolsthatorganisationscanusetodevelop,retainandprotect knowledge and intellectual property....................................................................................13 CONCLUSION..............................................................................................................................13 References:.....................................................................................................................................15 Books and Journals...............................................................................................................15
INTRODUCTION The current market environment is surplus of rivalry and neck to neck competition in every industry due to which organisation invests in the market research to identify the opportunities to gain the competitive advantage by defeating the competitors thereby increasing the sales. Innovationisconsidered astheone of thebest strategyto gaincompetitiveadvantage. Innovation is the evolution of something new thereby implementing new methods and techniques to meet the needs and wants of customers(Russell and Vinsel, 2018). Innovation in organisation also refers to the improvement or enhancement of the existing products and service by adding some attributes and features to it. With innovation there is the another term attached to it that is commercialization a term which helps an organisation to gain profit in return of the innovation by launching the innovation of product and service in market among consumers and investors for financial gain. The present report is the study on the “innovation and commercialization” in context of “Essence drinks”- an organisation that offers flavour drinks and is headquartered in UK.The present report will discuss the difference between the key concept of innovation and invention and the importance of innovation in organisation. Further the report will discuss the role of leadership, culture and teamwork in driving and shaping innovation. The report will discuss types of innovation and its importance such as frugal innovation, funnel innovation etc. the report has also developed the NDP for the innovation of new product. At last report has discuss the intellectual property rights and its benefits and drawbacks to organisation. MAIN BODY TASK 1 P1. Explain innovation and invention and difference between both to determine importance of innovation above invention Innovation The innovation has become vital component for the growth and development of a business organization in the current market scenario. For businesses it is very important to consistently modify their existing products and services in order to increase the sales there by increasing the profitability and productivity of an organization(Horn and Staker, 2017).Innovation helps an organization to attract more consumers as customers are always looking for something new in 1
market. Innovation requires a creative and critical thinking skills because only a creative mindset can think out of the box too develop innovative ideas that can be implemented as an innovation for an organization. The associative development team of an organization is responsible and accountable for driving innovation in organisation which can meet consumer’s needs and wants. In Essence drinks to meet the current consumer trend of health consciousness as customers are more looking forward to the healthy and immunity rich food in the UK and the food that increases immunity. Therefore, the company came up with the new innovation of "Lemon, orange and ginger immunity booster drink". Invention Invention refers to the origination of something raw and fresh which is never been heard about. The invention is a complex concept and is associated with high amount of risk as it requires huge amount of financial investment to assess resources, tools, laboratories etc. if invention become famous and successful it is highly beneficial to inventor as it can provide the person with patent and other intellectual rights(Sorescu, 2017). Significance of innovation for Essence Drinks When the Essence drinks come up with the innovation of lassi with flavour of mango in UK market it helped the company to gain large number of loyal customer base and also increased it sales overnight thereby increasing the revenue of the organisation. This innovation of the Essence drinks was completely with new innovative formula and also has strong distribution capability. But from last few years the company has not entered with the new innovation in market which is constantly decreasing the company’s sales and revenue therefore it very important and essential for company to drive innovation and utilize the product development strategy to gain the advantage of innovation(Zhou,2021). The significance of innovation to essence drinks are: Theinnovationofflavouredimmunityboosterdrinkwillprovidethecompany competitive advantage as the product will differentiable from the rival companies and also help in meeting the customer trend thereby increasing the sales.The innovation is important for Essence drinks as this will also encourage the employees to always think beyond limits and also bring new techniques and increase the product portfolio of the company. BasisInnovationInvention 2
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Competitive advantage Innovation of the new product in Essence drinks will add an item to the product portfolio which will provide competitive advantage as thecompanywillhavevaried productrangewithlarger customer base. Invention is unique and fresh idea but implementing an invention is risking as it is not necessary that invention will gain popularity or increasesthesalewhichmeans thereisnoassuranceof competitive advantage. Waste managementInnovation is also considered as the modification in the existing methods, processes which are not efficient or requires more features thereforetheinnovationin Essence drinks will do same with the same brand. Inventionistimeandcost consumingprocessasrequires more money, resources and time thereforeforEssencedrinks innovation is more suitable thing to incorporate(Varadarajan, 2018). Meet customer trendsInnovationalwaysgainthe consumerattentionastheyare inspiredfromthecustomer’s needsandwantsthereforethe Essencedrinksinnovationof flavoured immunity booster drink will meet customer trend. Invention is just raw idea can be or cannot be inspired with consumers trends therefore for Essence drinks toincreasethecustomerbase Innovation is better option to adapt. P2. Explain how organisational teamwork, vision, leadership and culture can shape innovation and commercialisation. The generation of unique thought which can be utilized to evolve brand-new products and services within an organization is categorised under innovation but to make that innovation fiscal for an organization commercialization is important. Commercialization is the concept to make the innovation visible in the market setting and among the consumers increasing the financial gain for an organization. Commercializing the new product developed by the organisation in the market is considered as the difficult task.The following factors related to the Essence drinks are discussed below: 3
Organisational vision Essence drinks has a vision to serve their customers with refreshing, healthy and tasty drinks of their choice by adding different flavours that are loved by consumers as per their preferences, tastes and moods. The vision of the company is the factor that motivates the employees of to think beyond their limits which assist in driving innovation in the company. This organisational vision of Essence drinks is the reason that made the company innovate the concept of mango flavoured lassi in UK market with was loved by consumers and also the latest innovation of company of lemon, orange and ginger immunity booster drink is to increase the immunity in consumers with the flavour that refresh them.The vision of devising their consumers to appraise and love the drinks and their flavours aids the company in formation the employees mindset for driving innovation and commercialisation. Organisational leadership Leadership is essential for shaping and directing the employees to work towards the organisation goals(Hernandez-Vivanco, Cruz-Cázares and Bernardo, 2018).To foster the innovation and make the employees adaptable towards the change in the business environment the leaders of the Essence drinks has adopted the transformational leadership as this leadership is useful for the change management and to make the people think something new thereby shaping innovation with the help of changing customer behaviour and emerging technology. Leadership is also useful for the Essence drinks during commercialization as commercialization includes the systematic steps that are directed by leader to successfully launch the innovation of Essence drinks to the market. Organisational Culture In Essence drinks the organisational culture if flexible where the employees are supported and free to put forward their innovative ideas. The organisational culture of the company representstheirprinciples,normsandattitudetowardstheemployees.Thecompany’s organisationalculturemotivatesandencouragestheemployeestowardsthecreativeand innovative thinking. The culture of the Essence drinks pushes employees to work hard and developtheirskillsandcompetencieswhicharereflectedthroughinnovativeideas.The organisational culture of the Essence drinks also helps in generating the strategies for the successful commercialization of products that help them in earning higher profits(Lee, Lee and Garrett, 2019). 4
Teamwork Team work always drives innovation as when more people work together there are multiple ideas and thoughts and when they are integrated together with filtration the successful innovation is originated. In Essence drinks the teamwork is highly supported as they believe that team work always shape the raw ideas into wonderful innovation. The innovation of flavoured immunity booster drink is the result of the team work of the employees of the Essence drinks. TASK 3 P3. discuss the model of innovation of 4P's and application of innovation funnel to shape innovative ideas The concept of 4P's of innovation was originated by Tidd and Bessant in 2005. The model consist of four terms product, process, position and paradigm. The model is discussed below in context of Essence drinks: Product innovation:In this there is the improvement in the existing product for which additional features and attributes are improvised. In Essence drinks there is the radical innovation of new product i.e.“Lemon, orange and ginger flavoured immunity booster drink” as company has never produced or sell the immunity drinks in its product portfolio which implies that incremental innovation is low in Essence drinks. Process innovation:In this there is changes in the existing process of the organisation due to any deficit or lacking in the functioning of the process or to develop something new(Sakun and Gryshova, 2019). In essence drink the process was changed to produce the new immunity booster drink as a new innovation for which new process was adopted with new techniques and technologies. The company also changed it recipe but flavours remained same which means the company has incremental innovation. Position innovation:Position innovation is term in which the organisation is shifted from their original target market and consumers and reach new consumers for their new innovation. The innovation of Essence drinks does not requires to change the position as company has innovated in same UK market among same consumer base thereby the position of Essence is unchanged. Paradigm innovation:this is the last P of the innovation in which the earlier traditional long term processes or product portfolio are changed creating a big impact on the organisation. In 5
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essence drinks there is change in product portfolio its ingredients, concepts and vision as company has completely adopted new product that is opposite of lassi that immunity booster drink. The innovation of Essence drinks is radical in nature due to its uniqueness and differentiable quality. (Source: Model 4P's of innovation, 2021) Innovation funnel The innovation funnel is the process which has a intention of converting or transforming the multiple ideas into the realistic product to gain the financial benefit with the filtration of the ideas through the narrow faced funnel(Gruszkaand Tang, 2017). The overall process consist of the three stages that are used by the Essence drinks to decision the best idea that can be raised as a innovation which will successful for the company's growth and brand image. 6 Illustration1: Model 4P's of innovation, 2021
(Source: Innovation Funnel, 2016) The three stages of innovation funnel are : Investigation:The first stage where the ideas given by the employees and management of the Essence drinks are entered through the wide mouth of the funnel for the filtration and screening. The company at this stage provide the employees a open culture to speak up their ideas that can be useful for the company. The R&D team of Essence drinks play a important role at this stage. Development:The second stage in which the some useful, realistic and SMART ideas are moved to the further stage of funnel which as narrow opening compared to the first stage. Basically the potential ideas that has the competency are screened outfor the next stage of development for which the management of resources is done. In this stage the Essence drinks select the best ideas from the stack full of ideas, also compare the substitutes and identify and recognise the market opportunities and yield the resources required for the development of the innovation of immunity booster drink. Shipping products:The stage in which the best ideas is developed into the product that can be commercializedforthemarketwiththeperspectiveofattainingprofitsandgainingthe customers acceptancetowards the product. The essence drinks has taken various initiatives and actions to make the product popular(Siekierski and et. al 2018). 7 Illustration2: Innovation Funnel, 2016
P4. Explain developments in frugal innovation and provide examples of how it is used in an organisational context. The frugal innovation is also termed as the jugad innovation in which the new product is commercialized with the utilization of the limited resource still maintaining the quality of the product thereby decreasing the production cost. The frugal innovation helps the Essence drinks inincreasingsalesandprofitsbyreducingtheirproductandadditionalcostwithout compromising with the quality that maintains and retains the customers and provide the organisation with the loyal customer base. The frugal innovation is useful when the company has thelimitedresourceslikelowbudget,rawmaterialsandotherresourcestoproduceor commercialize the product. The frugal innovation help the essence drinks in finding the opportunities and methods that can promote the sustainability of the organisation and also create the greater customer engagement(Lasrado, 2019). With the help of the frugal innovation Essence drinks can serve the customers with the low cost immunity boosters drinks in different flavours compared to competitors which will help the company in gaining the competitive advantage and also the customers will be more attracted towards the product. This innovation will also provide the Essence drinks a sustainable growth and also increase the brand reputation. Therefore the incorporation of the frugal innovation is considered as the beneficial method to reduce production cost and optimally utilize the scarce resources thereby creating the waste management. TASK 3 P5. Explain importance of commercial funnel and applicationof new product development (NPD) processing for commercialisation of innovation. The commercial funnel is also refereed as the sales funnel because the funnel helps in identifying the complete customer journey of buying. The funnel has aim assuring that the potential consumers that are involved with the buying process to buy the supplies of Essence drinks must be converted into theend customers(Adebola, 2021). Essence drinks can gain the advantage through the commercial to analyse the customer buying behaviour so that the innovation can become profitable and gain popularity among the consumers. In order to discuss the importance of commercial funnel AIDA model is utilized. To describe the importance of the commercial funnel we are using AIDA model. The model has 4 stages that are described below: 8
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Awareness:The stage has aim of creating the awareness of the product of the Essence drinks among the consumers and stakeholders of the organisation which is essential for the organisation at the stage of commercialization(Park, Swanstrom and Price, 2018). Interest:The stage has the objective that Essence drinks must maintainthe interest of the immunity booster drink among the consumers to boost there sales regularly to increase their overall revenue. Desire:The desire of the product among the consumers must be ignited and continued as this will increase the productivity of the innovation and also the innovation will gain popularity. Action:The last stage where the actions are taken for the commercialization of the product. This will provide the company consistent sales. Figure1: AIDA Model, 2021 (Source: AIDA Model, 2021) Applications of New Product Development The new product development (NDP) is the multi- staged process that has a aim of changing the innovative ideas or market opportunitiesinto the new product that can be commercialized in market to meet customer demands. The stages of NDP are discussed below: Generation of idea:the first and general stage where the the investigation is done foe generation of new idea. The ideas can be generated through the drivers like internal and external sources 9
such as competitors, consumers, internal research etc. Essence drinks has generated the idea through external source by looking at the consumer behaviour and environment factors(Lemay and Moreau, 2020). Screening of idea:The stage where the evaluation and identification of multiple ideas to pick the realistic and smart innovative ideas for further process. The process is fast and accurate as further processing depend on it. Development and testing:the innovative idea is developed into the realistic product and then there physical appearance and working is tested to create the customer value. The testing is important as this stage as this will help the company to known whether it is good or bad for entering market. Development of marketing strategy:the market promotional and advertising strategies will be developed. Analysis of business:The stage in which Essence drinks will analyse the cost involved to develop the product, market condition, sales and profit analysis for prediction. Product of development:The physical representation and existence of the product will be originated by manufacturing the product along with packing and other essential things. Test marketing:At this stage the product is ready to be testedin the market before it can be commercialized as this will help the company to know the correct worth and value of product. Commercialisation:the launching of the product developed into the market among distributors, consumers and suppliers. The involves the large amount of investment as for this marketing and sales promotion is necessary(Jose and Sharma, 2021). In terms of Essence drinks the company has first time launched the immunity booster drinks with different flavours. The drink will not only refresh the consumers but also provide them immunity which is essential after the Covid-19. P6. Build an innovation business case for an organisation, including ways to access funding Company Overview The Essence drinks is the UK based organisation owned by Akshay Kumar. The company product type includes the different variety of flavoured drinks like mango flavoured lassi, detox drinks etc. The company was established two years ago with the mango flavoured lassi and gained the large amount of sales and profits. The innovation of company in the lassi in UK market helped the company to gain popularity and capture good customer base 10
at early stage only(Correa, 2020). The company also has efficient innovation capabilities with good distribution strategy. Vision of Company The vision of the company is “to serve their citizens of the UK a varied menu of fresh, healthy and refreshing drinks with different fruit flavours”. Mission of Company The mission of the Essence drinks is “to deliver the consumers with refreshing drinks and drink that boost the immunity of consumers to fight from Covid-19 thereby capturing larger market share”. Problem statement The Essence drinks has a major decline in the sales as due to covid-19 customers were avoiding the to buy the street or outside food and drinks for their health and company has not come up with new innovation after the innovation of Mango lassi. Innovative Idea implementation of the innovative idea into the form of new product development is necessary for an organisation. The Essence drinks has research and analysed the market and identified the need of immunity drink among the consumer that originated the idea of immunity booster drink that has different flavours. The company developed the product to gain competitive advantage which will also help the company to gain profitability. The innovative ideas where filtered by the Essence drinks during the process of NDP so that best idea can be put forward to convert them into product that give rise to the new product of Essence drinks that is flavoured immunity booster drink. Risk and Challenges The challenge and risk associated with the innovation of lemon, orange and ginger immunity booster drink is that customer may show resistance towards the shifting of Essence drinks from lassi to immunity booster as customers are not easily adaptable towards the new foood or drinks. The another challenge with this the risk of competitors as there are many organisations that provide the immunity booster drinks.Also the UK consumers has bit delightful and light taste therefore there are changes they may not like the strong taste of ginger and lemon together(Trott, 2017). Cash Flow Statement: 11
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Source of funding In order to bring innovative idea into reality and to commercialize the source of funding is important and most essential thing. For an innovation every organisation has fix amount budget for which business look for the suitable source of finance that has low interest and andiseasytoaccess.Thestreamlineflowoffinancialresourcesareessentialfor organisation like essence drinks to drive innovation and to execute the innovative ideas into product that can gain profits when commercialized in market. The various source of funding used by Essence drinks are: Self- funding:The most basic variety of funding in which the owner of the Essence drinks that is Akshay Kumar will invest its own savings for the execution of the innovation. This type of funding contains low risk and also there is no stress of returing the amount back to someone. Venture capitalists:This source of funding has role and objective to invest in the startups and for the business that are expanding or developing themselves through innovation. This the suitable source for funding for the Essence drinks as company is small organisation and requires a fund for the execution and commercialization of the innovation of new lemon orange and ginger flavoured immunity booster drinks(Morgan, Obal and Anokhin, 2018). Bank loans:The most common and easily accessible way of source of funding as everyone is aware about the bank and are familiar with the concept of bank loans. The bank loans are granted to every type of organisation in exchange of collateral. Essence drinks can also utilize this method of funding by applying the bank also this is beneficial for the company as bank loans are repaid in the intervals and also has low interest rates. 12
TASK 4 P7. Evaluate different tools that organisations can use to develop, retain and protect knowledge and intellectual property. Every organisation has their own unique products, process, techniques and tools that are differentiableandprovidethemwithcompetitiveadvantage(Wonglimpiyarat,J.,2018). Therefore, it is very essential for an organisation like Essence drinks that has unique product portfolio to protect their product from competitor to be copied or breached. To develop, retain and protect the knowledge of the organisation Essence drinks utilize the intellectual property rights that are discussed below: Copyrights:The copyrights protection right is the legal intellectual property right that prevents the organisation data from being copied or duplicated by another organisation or person without permission thereby hindering the success of organisation. The innovation of flavoured immunity booster drink of Essence drinks must be protected as this is beneficial for the organisation to generate revenue. Copyright will provide advantage to Essence drinks from protecting its innovation from being theft or misused. The disadvantage of copyright is that it is not ownership which means it is essential to have copyright to access the rights. Trademark:Trademark intellectual property right is applied to the symbolic representation of the organisation such as logos, word, phrase or combination of these as they source of value. These property provide the Essence drinks a unique presence in the market of UK therefore company can advantage of Trademark to protect their logo and also it economical and simple process of registration which is statutory for life. The disadvantage of Trademark is it is required to be renewed timely else it expires and doesn't provide with any rights(Halt and et. al., 2017). It is suggested to the Essence drinks to utilize the copyrights intellectual property right as this will provide the organisation a safeguarding from the breaching or copying of its latest innovation of immunity booster drinks. The copyright is also useful to company as by this company can permit someone else to produce or reproduce their product for more sales and profit. CONCLUSION It is concluded from the above report that for an organisation it is very important to adapt the innovation in consistent period of time because this helps the company to regularly reach the 13
consumers thereby retaining the loyal customers and gaining new customers which increases the value of the organisation. There are different types of innovation for both product and service and in order to develop new product an organisation must go through new product development (NPD) process for the successful commercialization of product. Hence the organisation must identify the suitable way of funding for the converting the innovative idea into realistic innovation. Hence protecting an innovation is essential as this helps an organisation to earn full profit without any breaching. 14
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