This report discusses the feasibility study for developing new and existing visitor's attractions, including market demand, competition, product and services, and financial viability.
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Visitor Attraction Management
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Table of Contents INTRODUCTION...........................................................................................................................3 LO 1.................................................................................................................................................3 P1: Classification of visitors attraction related to specific categories.........................................3 P2: Importance of different visitors attractions in relation to overall purpose and impact on economic growth..........................................................................................................................4 LO 2.................................................................................................................................................5 P3: Needs and motivations of different visitor types..................................................................5 P4: Negative and positive impacts of visitors attraction tourism................................................6 LO 3.................................................................................................................................................9 P5: Feasibility study about the market demand, competition, product and services, and financial viability for visitor attraction........................................................................................9 LO 4...............................................................................................................................................10 P6: Visitors management strategies...........................................................................................10 CONCLUSION..............................................................................................................................11 REFERENCES..............................................................................................................................12
INTRODUCTION Visitor attraction management is defined as the place where tourists are attracted or interested to visit it which has cultural, historical, natural value. These places are visited by many people from different countries of the world. It helps in developing the tourism and travel sector which directly or indirectly help to raise the economy of the country. This report, discusses the visitor attraction sites according to their classification. It's importance and impact on economic growth. Further, present report discusses about the needs and motivation of tourists. Also, it describes the feasibility study for developing new and existing visitor's attraction with visitor's management strategies usage and their impact. LO 1 P1: Classification of visitors attraction related to specific categories. Globalisation is increasing day by day, it regulates the tourism and hospitality industry as well. There are many places in the world to roam. So the visitors come from different countries to visit these sites which gives them memorable moments to remember. According to some reports internationally global travel and tourism is raised at 3.9% and contributed about $8.8trillion and 319 million jobs to the world economy in 2018 (Bac, Bugnar and Mester, 2015.). This much fast growth in this sector is tremendous. Increment in the visitors all over the world is that much beneficial at global level. Discuss on the visitor attraction it is defined as the interest point of the people, they attracted towards a place, they admire the beauty of the location, feel the nature and appreciate the creative (Leask, 2016). According to visitors attraction there are some categorise Historic, Man made, Natural visitors site, Events. Historic Visitor Sites: such places are most beautiful as they are connected with history of the place. Such sites are also called Heritage Sites because it tells about the culture of that particular place. It has creative art and design which attract the people most. Natural Sites:such places are related to nature and gives the beautiful touch of natural things, it can be a mountain where people love to go and hiking, it can be beautiful beach, or sunset or sunrise point, some wild life sanctuaries, the forests, or many more things (Riasi, and Pourmiri, 2015). Man made (built for purpose): these sites included Museums, Art galleries which has the historic gadgets, people's useful items, there is a collection of the things which were used by old culture,
and civilisation. Such places show the talent of the people. Visitors come to see these sculpture and inspire with them. Man made such places to visit by people, and they enjoy there. Event Sites:it is the placed where any event has happened in previous and built a history, government of that place, leaves the place as it is for visiting by the people and for future references (Ram, Björk, and Weidenfeld, 2016). Events like international event of games, awards where people come to watch them live. In London UK, London and Partner agency work to promote the London internationally. It enhances the tourism in London up to large scale. They find the opportunities to promote their visitors attraction sites, its aim to convince more people around the world to roam this place so it helps in growing their business. P2: Importance of different visitors attractions in relation to overall purpose and impact on economic growth. London and Partner agency is working since many years in London to built their image in the global market in travel and tourism sector. It roams all over the world and convince the people to come and visit theirnatural, heritage,man-made sites. London is famousfor Buckingham Palace, British museum, National gallery, London eye located at river Thames, Houses of Parliament, Madame Tussauds, London Zoo, Victoria museum etc. places are the examples of the finest art and described their culture. As these places are visited by many tourists, approx 35 million foreign visitors attracted towards these places in 2018 (Number of International Visitors to London,2019). So the company attracts the people to visit such sites in theircountry.Theyalsodopromotionalactivitiesindifferentcountries,itincludesthe promotions, advertisements, digital marketing which helps them to gain tourism. They want increase tourism which visit these natural beauty of location and feel relaxed and peaceful. People admire their culture and tradition for such exclusive museums and creative places they have built. As its reach is increases the more visitors contact them. It leads to financial aid for many mall businesses, as this is promotional agency it builds their own reputation in market with good marketing strategies, and they collaborate with local vendors who provide better services like cabs, taxi, food restaurants, hotels, travellers. They also arrange the local guide for the visitors so that they can get to know about their country in depth.
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Visitors come from different countries to visit the place, they come with their own traditional, cultural values, they follow their own moral and ethics so it influences the local culture in terms of development (Arnegger, and Herz, 2016). They grow their skills, languages, fashion sense to match with the tourists. This difference helps the people in many senses like they come to know new things about other countries. As they get new idea of development. Government also get interested in knowing the visitors view about their state, so they can improve in that direction. As the London and Partner promotional Agency work in the direction of promoting their country's value at international level, it is beneficial for the country as well. It provides employments to many people in the country. As people can start small scale businesses at their own level for example street shops, street foods, small and reasonable hotels, cafes, and other business ideas with innovative mindset take place in the people's mind of that country. As the increment in the SME's it leads to raise the economy of the country because it enhances the GDP rate of the country. People get more relaxation in term of employment (Manhas, Manrai, and Manrai, 2016). As the London went through financial crises few years ago, it helps them to stable their economy. Government should help to grow the tourism and travel industry so that they can take the advantages as their historical sites visited by people, they get appreciation in the world. London awarded several times at world level for hygiene and cleanliness in their city. LO 2 P3: Needs and motivations of different visitor types Tourism varies according to their intentions and motives of roaming or visiting the tourist place. It can be categorised as domestic tourism, Inbound tourism, Outbound tourism. Also it is classified according to the needs of the travel like leisure travel, holiday travel, visiting friends and relatives, youth travel and many more. For better understanding Domestic tourism in which people travel within the same country. Inbound tourism is people come to visit from overseas to the country. Outbound tourism is people who travel from different country to visit other country. Travellers travel according to their needs and motivation. As the people feel the need to visit the place like they have wedding of their family members or friends they will travel out. Visitors want to relax their mood and want to go on holiday they plan their trips accordingly (Connell, Page, and Meyer, 2015). People who go for business purposes such
business meetings, other things. Also visitors who love to blog online about the tourists attraction places visit them. Tourists are not same form the mind they have different motivations to visitor attractions like some places they want to travel for religious purposes, some visitors have motivation to travel for observing different cultures, themes, traditions of that country (Huang, 2018). Some people want to gain knowledge about the particular place, so they visit the historic places. They build motivation in themselves to know about the tourist attractions. London and Partner agency gain the data of people and came to know about their wishes of travelling. They try to contact the people and convince them to have a visit in London, they plan the market segmentation according to the tourist divisions. Agency try to motivate them to visit this. As they grab the tourists motivation of the roaming they provide the information about visitorsattraction.Forexampletherearemanyhistoricalplaceswherepeoplecanlike Buckingham palace, Houses of parliamentary, and other heritage places, people who like to visit such heritage sites and gain the knowledge. Like people like to visit man made visitor attraction like museums like British museum, National gallery, Madame Tussauds, Victoria museum which has different creatives about their civilisation and culture (Cadarso, and et.al., 2016). They have art galleries visitors who like to appreciate talent of other people can visit such places. London has world's famous river Thames, the London eyes is tourist attraction for them they motivate the target segment to visit such natural site. They manage the tourism according to their needs and motivation and arranges the different things like travel, cabs, buses, food according to them. They also provide the budget friendly offers to visitors. As they have good liaising in local market they tie up with them which regulates their business as well. P4: Negative and positive impacts of visitors attraction tourism. As tourism increases in the world lots of social, economical, environmental impacts are there, which affect directly of indirectly to the country. Socially the people interacted with each other like the people come from the different country to visit other location, it interacts with local citizens. It affects the local people mentality, it leads to changes like they try to adopt new culture, new fashion trends, new languages etc. these impact on social lives of the people. They try to cope up with visitors (Mason, 2015). As they leave their own traditional values behind and their core culture is affected by this. But it helps in upgrade their knowledge more improvised
skills. Economically it is very beneficial as the visitor attraction tourism is spread, tourists came from different countries which helps in correcting their economics and make it stable. It helps in raising the national economy, as people get more employment with this, they also live better life, increases their living standard. It helps every country to have financial stability. Environmentally tourism leads to preservation of the species, natures and views so the country preserve their natural sites and does not allow to harm them by expansion. They try to control pollution in tehri country. FactorsPositiveNegative SocialSocially people connected with each other, they make liaising with tourists. Adoptionofnewlatest technology. Gainknowledgeabout differentculturesandtheir languages. For example- Communitieschangetheir celebration styles of festivals andotheroccasions.They changethemselvesaccording to the fashion in trend. It helps themtobuildtheirsocio- cultural values. According to the change they adopt other's culture and forget theircoreculture(Pramana, Leksono, and Moch, 2019). They harm their social values. It leads to impact on moral and ethics of local community. It also increases in crime rate in the country. Increment in taxes. Forexample-asthecore cultureisaffectedbythe tourism, it losses their identity as they adopt new culture, and may lead to failure to attract tourismduetolossoftheir own values. EconomicalRisesintheemploymentas therearelotofjob opportunities. Peoplecanstarttheirown businesses,localbusinesses Governmentraisesthetaxes due to complete the demands of the tourists.. The tourists carrying capacity may be depleted.
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gains growth. Raisesnationaleconomy (Powell, and Iankova, 2016). Livingstandardofthelocal people goes rise. For example- Risinginemploymentwill help the people to live their dreamlifestylebecausethey have money. For example- Astheresourcesbecome exhaustedandunsustainable by the more people in country it affects all the factors social, economicand environmental. Soduetounavailabilityof resources people will not come to visit such places. EnvironmentalTheytakecontroloverthe natural sites which is liked by the people. It creates inspiration in people to not harm the environment. Theyadoptpreventive measuresforpollution,they try to control on it (Björk and Weidenfeld,2016).Sotheir weather should be maintained whenvisitorscometotheir place. For example- Increment in tourism leads to manypositiveimpactslike government of that country try top put full effort to preserve the endangeredspecies.This helps them to preserve the old Asthetourismincreasesit leads to climate change due to global warming, more vehicles like buses, trains, cars are on road. Increment in pollution. Soil erosion at natural sites. For example- Species might get lost due to lot of people visit them, and theydon'tgetnatural environment as they are put in man made visitor places like zoo. So tourism will not attract any more.
species. LO 3 P5: Feasibility study about the market demand, competition, product and services, and financial viability for visitor attraction. Travel and tourism industry is spreading very fast nowadays. London and Partner tourism promotional agency is working in the direction of promoting the visitors attraction all over the world. As they have to study on the market to become more successful like the demands of the customers, their requirements, their interest all such factors should be known by the company to provide them better. Company should analyse the global market, because they get to know about the latest trend technology, products and services, marketing strategies (Wong, McIntosh and Ryan, 2016). It gives the idea about the food, hotels trend, and travellers motives. This assessment provide them all the required information. As there is lot of competition in market, travel and tourism industry is very vast so new entrant finds the scope and try their luck. But they come with full planning and better business strategies so it helps theme to take place in the competition. Company working to promote the tourism in London, they have previous experiences. They are still stable because they compete with other and adopt changes in their business. So that, they can take competitive advantages. Company works to provide better products and services to their clients, and they come again for visit. As they provide improved facilities and services to their customers like better stay, good and tasty food and arranges their visits to sites. They also provide better quality to their clients for example good transportation facility (Jung and et.al., 2016). Competition is rising in providing better services to their customers so that they attract more customers towards them. Company have to be concern about this and implement useful measure. As the tourism increase the financial viability is increased. Company can enhance their position and performance and increase the profits. It is about generates maximum revenue from the funds. London and Partner can take the competitive advantage by concerning these factors as it increases the visitors attractions. London has beautiful natural view like London eye which is situated near river Thames, Victoria museum, London museum, art gallery, Madame Tussauds, etc. which are visitors attractions mainly. So other agencies are working to grab tourist and earns
profits. Company needs to collaborate more local vendors to provide services to the clients, like people can to visits such places the street vendors or local market should give special offers to the tourist so it enhances their target segment (Milman, Zehrer and Tasci, 2017). They should adopt the latest technology so that they can coordinate properly among their employees, it leads to better services for clients. They provide safety and security to tourists, which again impacts positively on people, and they become fearless to roam. So they attract more visitors by adopting such techniques. LO 4 P6: Visitors management strategies. In account to meet the objectives company can use visitor management strategies for providing better experience to the tourists. Some strategies are as follows with critical analysis and examples Company can take strategy likeReduction of use of restricted or protected areas. They can allow less number of visitors to enter in protected areas. Limit their stay. Encourage them to see other visitors attractions. They can try to get access in more wilderness like dark forests, high mountains where lots of species are found, and they tourist can make their trip more adventurous (Barron and Leask, 2017).For examplecompany can make some changes and provide the entire protected areas to the tourists but with some rules like a protected area is border between two countries but it is highly restricted but company can take the permission from the government and unable the tourists to get entry for a particular time period. On the other hand London and Partner can take the strategy which isModification in time of usage. They can modify the timing of use like they can encourage without season tourism. They can charge raise fees in periods of high use. Company can discourage use of the potential high.For examplethe tourists are more attracted to visit the visitor attraction location in season time but the company can give them offers and good deals so that they can roam and enjoy in peace. Company can take other visitor strategyModification in the place. They can discourage the use of horses and encourage the horses in particular areas. They can modify the destination of the people by encouraging theme to visit other site.For examplecompany can enhance tourism
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by spreading awareness among the people like they should provide information about other visitor sites so that people can choose them as well. It attracts more people to visit the places. StrategyModify visitor expectations and demandslike they can provide more facilities like they will provide appropriate wilderness and also make them understand the potential condition in changing their view.For examplecompany is able to fulfil the demands of the tourists, but they should do something extra ordinary like they can surprise their tourists by giving them surprises which are beyond to their expectations (Weidenfeld, Butler and Williams, 2016). It helps In building their prestige in market. That's how London and Partner can improve their visitor management and adopt such strategies to maximise the tourism and generate good revenue. CONCLUSION According to the study of visitor attraction management, it open ups new doors for the travel and tourism industry. This industry expands very fast so that the people who are emerging in this field should analyse the different visitor attraction places. Work in direction to convince the people for travelling more according to their needs and motivation. Increment in visitor attraction will provide economic growth at local and national levels. It also has several changes in visitor attraction tourism due to social, economical, and environmental impacts. It leads to high competence and market trend changes. Adopting different tourism management strategies help to sustainable development.
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