SITXCOM002: Show Social and Cultural Sensitivity Assessment 2022

Unit Result Record Sheet
SITXCOM002 Show social and cultural sensitivity
Student Name:
BLOCK Print
Student Number:
BLOCK Print
Assessment
Completed
(Evidence must
be
in students file)
Written
Assessment
Questions
Summative
Written
Assessment
Questions
Summative
Practical
Demonstration of
Skills
Result for unit
Assessor Name:
& Signature
Date result
reached:
Comments:
Student
Declaration:
I declare that:
Reassessment
Result Completed Result
(If required)
Date
Date
Reassessed
Assessed (Evidence must
be in
students file)
Competent Not Yet Competent
Signature:
• I was made aware of all assessment requirements for this/these unit/s
• I have received feedback from my assessor on the results of each individual assessment task and
my overall result for this/these unit/s
• I have been made aware of the reassessment policy for any assessment tasks and/or units
that I have not yet satisfactorily completed
• All work for assessment tasks submitted for this unit is my own with no part of any
assessment being copied/plagiarised from another person’s work, except where
authorized and listed/referenced

Student Signature:
..............................................................................................................................
...................................................
Student Name: _____________________________ Student ID: ___________________________
Received by Australian College of Trade:
NAME: ______________________________ Signature: _________________________ Date: __________
UNIT: SITXCOM002 Show social and cultural sensitivity

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SITXCOM002
Show social and cultural sensitivity
Learner Workbook
VCID. ACOT Training and Assessment/SITXCOM002/Learner Workbook/V1.2/July 2019

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Table of Contents 4909
Table of Contents.....................................................................................................................2
Instructions to Learner..................................................................Error! Bookmark not
defined.
Assessment instructions...........................................................Error! Bookmark not
defined.
Assessment requirements...................................................................................................5
Observation/Demonstration....................................................................................................6
Third Party Guide....................................................................................................................7
Third party details (required information from the learner)...............................................7
Activities....................................................................................................................................8
Activity 1A.........................................................................................................................8
Activity 1B.........................................................................................................................9
Activity 1C........................................................................................................................10
Activity 1D........................................................................................................................11
Activity 1E........................................................................................................................12
Activity 2A........................................................................................................................13
Activity 2B........................................................................................................................14
Activity 2C........................................................................................................................15
Activity 2D........................................................................................................................16
Activity 2E........................................................................................................................17
Summative Assessments........................................................................................................18
Section A: Skills activity..................................................................................................19
Section B: Knowledge activity (Q & A)...........................................................................23
Section C: Performance activity.......................................................................................27
Workplace Documentation – for learner.............................................................................28
Workplace documents checklist.......................................................................................28
Supplementary Oral Questions (optional) – for assessor...................................................29
Competency record to be completed by assessor................................................................32

VCID. ACOT Training and Assessment/SITXCOM002/Learner Workbook/V1.2/July 2019

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Instructions to Learner
Assessment instructions
Overview
Prior to commencing the assessments, your trainer/assessor will explain each assessment
task and the terms and conditions relating to the submission of your assessment task. Please
consult with your trainer/assessor if you are unsure of any questions. It is important that
you understand and adhere to the terms and conditions, and address fully each assessment
task. If any assessment task is not fully addressed, then your assessment task will be
returned to you for resubmission. Your trainer/assessor will remain available to support you
throughout the assessment process.
Written work
Assessment tasks are used to measure your understanding and underpinning skills and
knowledge of the overall unit of competency. When undertaking any written assessment
tasks, please ensure that you address the following criteria:
➢ Address each question including any sub-points
➢ Demonstrate that you have researched the topic thoroughly
➢ Cover the topic in a logical, structured manner
➢ Your assessment tasks are well presented, well referenced and word processed
➢ Your assessment tasks include your full legal name on each and every page.
Active participation
It is a condition of enrolment that you actively participate in your studies. Active
participation is completing all the assessment tasks on time.
Plagiarism
Plagiarism is taking and using someone else's thoughts, writings or inventions and
representing them as your own. Plagiarism is a serious act and may result in a learner’s
exclusion from a course. When you have any doubts about including the work of other
authors in your assessment, please consult your trainer/assessor. The following list outlines
some of the activities for which a learner can be accused of plagiarism:
➢ Presenting any work by another individual as one's own unintentionally
➢ Handing in assessments markedly similar to or copied from another learner
➢ Presenting the work of another individual or group as their own work
➢ Handing in assessments without the adequate acknowledgement of sources used,
including assessments taken totally or in part from the internet.
If it is identified that you have plagiarised within your assessment, then a meeting will be
organised to discuss this with you, and further action may be taken accordingly.
Collusion
VCID. ACOT Training and Assessment/SITXCOM002/Learner Workbook/V1.2/July 2019

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Collusion is the presentation by a learner of an assignment as their own that is, in fact, the
result in whole or in part of unauthorised collaboration with another person or persons.
Collusion involves the cooperation of two or more learners in plagiarism or other forms of
academic misconduct and, as such, both parties are subject to disciplinary action. Collusion
or copying from other learners is not permitted and will result in a “0” grade and NYC.
Assessments must be typed using document software such as (or similar to) MS Office.
Handwritten assessments will not be accepted (unless, prior written confirmation is provided
by the trainer/assessor to confirm).
Competency outcome
There are two outcomes of assessments: S = Satisfactory and NS = Not Satisfactory
(requires more training and experience).
Once the learner has satisfactorily completed all the tasks for this module the learner
will be awarded “Competent” (C) or “Not yet Competent” (NYC) for the relevant unit
of competency.
If you are deemed “Not Yet Competent” you will be provided with feedback from your
assessor and will be given another chance to resubmit your assessment task(s). If you are still
deemed as “Not Yet Competent” you will be required to re-enrol in the unit of competency.
Additional evidence
If we, at our sole discretion, determine that we require additional or alternative
information/evidence in order to determine competency, you must provide us with such
information/evidence, subject to privacy and confidentiality issues. We retain this right at
any time, including after submission of your assessments.
Confidentiality
We will treat anything, including information about your job, workplace, employer, with
strict confidence, in accordance with the law. However, you are responsible for ensuring
that you do not provide us with anything regarding any third party including your employer,
colleagues and others, that they do not consent to the disclosure of. While we may ask you
to provide information or details about aspects of your employer and workplace, you are
responsible for obtaining necessary consents and ensuring that privacy rights and
confidentiality obligations are not breached by you in supplying us with such information.
Assessment appeals process
If you feel that you have been unfairly treated during your assessment, and you are not
happy with your assessment and/or the outcome as a result of that treatment, you have the
right to lodge an appeal. You must first discuss the issue with your trainer/assessor. If you
would like to proceed further with the request after discussions with your trainer/assessor,
you need to lodge your appeal to the course coordinator, in writing, outlining the reason(s)
for the appeal.
Recognised prior learning
Candidates will be able to have their previous experience or expertise recognised on request.

VCID. ACOT Training and Assessment/SITXCOM002/Learner Workbook/V1.2/July 2019