Coordinate Business Operational Plans for Up Fitness Net Coffee Shop

This report outlines the operational plan for Up Fitness Net coffee shop, including policies and procedures for opening a coffee shop in Australia. It covers the required documents such as business and marketing plans, purchasing policies, and resource allocation policies. The report also includes the budget and resource requirements for the project.

BSBOPS402 - Coordinate business operational plans
RESOURCE PROPOSAL
Completed by Operational Manager
Workplace/Organisation Australia
Date Completed
OVERVIEW
Operational Plan Title Up Fitness net coffee shop
Implementation Method Big Bang
Estimated Start Date Estimated End Date
EXECUTIVE SUMMARY
This project report is based on Up Fitness Net coffee shop and involves the process of commencing it activities. This report will
cover the policies and producdure that are required to be done for opering coffee shop in Australia. It will also cover the documents that
are needed such a business plan, marketing plan as their working documents. In addition to this, various policies related to purchasing
and purchasing plan procedure along with resource allocation policy. The purchasing policy will include the purchasing of computer
system, internet facilities and networking services in order to smooth functioning of business.
Project BSBOPS402BA_02_Task 1.3 Issue date: 5/9/2021
RTO No. 40374 Version 3.0 Page 1 of 19

PERFORMANCE OBJECTIVES
Total Budget $50000
PROFIT PLAN
PERFORMAN
CE
OBJECTIVE
KEY
PERFORMAN
CE
INDICATORS
(KPIS)
ACTION ITEM
PERSON
RESPONSIBL
E
EXPECTED
IMPLEMENTA
TION DATE
EXPECTED
OUTCOME
ACTUAL
IMPLEMENTA
TION DATE
ACTUAL
OUTCOME
The
objective of
company is to
become
number one
coffee outlet in
Australia.
Revenue
growth and
profit margin
are the two
most
important KPI
in measuring
the
performance
of company.
Best
coffee outlet in
Australia
The
General
Manager will
be liable for
performance
evaluation.
The
company is
having a
probability of
getting high
amount of
customer
acquisition on
its
commenceme
nt
The
actual
outcome was
more than
expected
figures as
company
acquired 21 %
of more
customers on
its first day.
Add more rows as needed.
PRODUCTIVITY PLAN
\
PERFORMAN
CE
KEY
PERFORMAN
CE
ACTION ITEM PERSON
RESPONSIBL
EXPECTED
IMPLEMENTA
EXPECTED
OUTCOME
ACTUAL
IMPLEMENTA
ACTUAL
OUTCOME
RTO No. 40374 Version 3.0 Page 2 of 19

OBJECTIVE INDICATORS
(KPIS) E TION DATE TION DATE
To gain
competitive
advantage as
compare to
other coffee
outlets
Profit
margin of the
company
indicates the
performance.
Best
coffee maker
in city
Regional
head
The company
will achieve
this within 2
months.
Add more rows as needed.
Project BSBOPS402BA_02_Task 1.3 Issue date: 5/9/2021
RTO No. 40374 Version 3.0 Page 3 of 19

RESOURCE REQUIREMENTS
HUMAN RESOURCES
Role Quantity Description
Human Resource Manager 1 Type of Employment:
Full time employment
Responsibilities:
 To conduct interviews of applicants
 To conduct training sessions of new joiners
 To perform all the formalities regarding onboarding and
relieving.
 To prepare payroll of every employee
Reason Why the Role was Chosen:
It is important to choose this role as it will help in
recruiting right candidate for the right job. This will ensure that
work will be done more efficiently if it is done by the skillful
person.
Accountant 2 Type of Employment:
Full Time Employment
Responsibilities:
 To make Profit and loss account
 To manage all the transactions
 To record transaction sin chronological order
 To ascertain Profit and loss of company.
RTO No. 40374 Version 3.0 Page 4 of 19

Reason Why the Role was Chosen:
This role was chosen as it is very important for every
company to record the financial transactions that will help in
ascertainment of profit and loss of the company. The
company can regulate its expenses and can maximize its
profitability. In order to increase profit of company bit is
needed to analyze the cost of each department.
Add more rows as needed.
Project BSBOPS402BA_02_Task 1.3 Issue date: 5/9/2021
RTO No. 40374 Version 3.0 Page 5 of 19

PHYSICAL RESOURCES
Resource Quantity Description
Computers 4 Type of Physical Resource:
Full time
Specifications:
An updated system is required for operating business.
Reason Why the Physical Resource was Chosen:
Computer will help the business in making its operations
faster. The employees can make e bills from computer and
record all the transactions which will help in finance manager
to ascertain profit and loss. By opting computer, it will help in
making the system smooth.
Coffee machine 2 Type of Physical Resource:
Full Time
Specifications:
A powerful and updated coffee machine having all latest
features
Reason Why the Physical Resource was Chosen:
A coffee machine is needed that have all latest features
and makes coffee in a short span of time. This will help
customer in getting instant coffee.
Add more rows as needed.
RTO No. 40374 Version 3.0 Page 6 of 19

SERVICES
Services Description
Internet services Length of Time:
All time
Output Required:
Reason Why the Service was Chosen:
This service was chosen to connect with all departments. The management can
effectively connect to its server and keep track on all its activities. Internet is very useful
in all aspects of business as it facilitates in doing work in an efficient manner.
Delivery service Length of Time:
All time
Output Required:
Reason Why the Service was Chosen:
This is the most important facility that is popular now a day. By opting this facility
people can order from their mobile phones and company can directly deliver to
customer’s place. This will attract customer and increases revenue of the company. The
customer can avail the coffee from their home.
Add more rows as needed.
Project BSBOPS402BA_02_Task 1.3 Issue date: 5/9/2021
RTO No. 40374 Version 3.0 Page 7 of 19

BUDGET
HUMAN RESOURCES
Expenses Quantity Unit Price Subtotal
Human Resource manger 1 $2000 $2000
Accountant 2 $1500 $3000
Total $5000
Add more rows as needed.
PHYSICAL RESOURCES
Resource Quantity Unit Price Subtotal
Computer 4 $500 $2000
Coffee machine 2 $800 $1600
Total $3600
Add more rows as needed.
RTO No. 40374 Version 3.0 Page 8 of 19

SERVICES
Resource Duration Unit Price Subtotal
Internet services Full time $100 $100
Delivery services $50 $50
Total $150
Add more rows as needed.
Project BSBOPS402BA_02_Task 1.3 Issue date: 5/9/2021
RTO No. 40374 Version 3.0 Page 9 of 19

RESOURCE ACQUISITION PLAN
HUMAN RESOURCES
Resource Action Item Person
Responsible
Expected
Implementatio
n Date
Expected
Outcome
Actual
Implementatio
n Date
Actual
Outcome
Human
Resource
Manager
Centre head The
company have
got satisfactory
outcome more
than expected.
Accountant Centre head The
outcome was
decent as it was
hired on a low
cost.
Add more rows as needed.
RTO No. 40374 Version 3.0 Page 10 of 19

PHYSICAL RESOURCES
Resource Action Item Person
Responsible
Expected
Implementatio
n Date
Expected
Outcome
Actual
Implementatio
n Date
Actual
Outcome
Computer Resource
head
The
outcome was
good as it makes
the work easier
and faster. As
compare to
human efforts it
is performing
functions faster.
Coffee
machine
Resource
head
The coffee
machine that
company opted
is latest and
performs all
functions better
as compare top
other machines
available in
market.
Add more rows as needed.
Project BSBOPS402BA_02_Task 1.3 Issue date: 5/9/2021
RTO No. 40374 Version 3.0 Page 11 of 19

SERVICES
Resource Action Item Person
Responsible
Expected
Implementatio
n Date
Expected
Outcome
Actual
Implementatio
n Date
Actual
Outcome
Internet
services
Regional
Head
The
outcome was
good as it
facilitates in
connecting with
all departments
of company and
they can connect
with other in a
short period of
time. It allows
company to
operates its
functions on
server and
management can
monitor and
evaluate its
progress.
Delivery
services
Regional
Head
The delivery
service was
found very useful
s it allows people
to order their
coffee to their
RTO No. 40374 Version 3.0 Page 12 of 19

home. It has
been analyzed
that 35% of sales
are generated
from online
medium and
company focus
on providing
faster delivery of
their products to
their customers.
Add more rows as needed.
Project BSBOPS402BA_02_Task 1.3 Issue date: 5/9/2021
RTO No. 40374 Version 3.0 Page 13 of 19

ONBOARDING PLAN
Resource Action Item Person
Responsible
Expected
Implementatio
n Date
Expected
Outcome
Actual
Implementatio
n Date
Actual
Outcome
Human
Resource
Head
divisional
manager
The
company have
onboarded the
human resource
manager and he
is having all
relevant skills
that are
matching
company’s
requirements.
Accountant Head
divisional
manager
The
company have
opted this as it
has all the
educational
qualifications and
key skills that an
accountant has.
This will help
company in
knowing financial
statements by
which company
can ascertain its
RTO No. 40374 Version 3.0 Page 14 of 19

profit and loss of
various
departments.
Add more rows as needed.
Project BSBOPS402BA_02_Task 1.3 Issue date: 5/9/2021
RTO No. 40374 Version 3.0 Page 15 of 19

PERFORMANCE MONITORING SYSTEMS
PROFIT PERFORMANCE
Record In application software
Procedures
The company will evaluate the performance by using performance indicator feature from their application. It will collect data based
on the information and company6 can assess its weaknesses and take effective measures in order to improve its development. The
performance monitoring system will analyse the data and provide with insights so that corrective measures can be taken improve
company’s performance.
Add more rows as needed.
RTO No. 40374 Version 3.0 Page 16 of 19

PRODUCTIVITY PERFORMANCE
Record Work management software
Procedures
This method will provide with the management activities that employees are performing in comp0any. It is the overview of all the
activities. This software will provide with the facility to effective management plans. This also helps in formulating effective strategies
that drives the company towards attainment of organizational goals. This regularly monitors the performance of employees and
presents in an graph form that will indicate the current and past performance. If the performance of company is declining, then it is
required to take corrective measures.
Add more rows as needed.
Project BSBOPS402BA_02_Task 1.3 Issue date: 5/9/2021
RTO No. 40374 Version 3.0 Page 17 of 19

CONTINGENCY PLAN
Risk Contingency
Strategy
Expected
Implementation
Date
Expected
Outcome
Actual
Implementation
Date
Actual Outcome
Financial risk The company
should reserve extra
fund for
contingencies
The company
have successfully
reserved fund for
contingencies.
Operational risk The company
will opt effective
operational strategy
to minimize risk.
The company
have formulated
effective strategy to
reduce the risk
Failure risk The company
have another plan B
in case of failure.
The company
have plan B as it will
help in case of
failure.
RTO No. 40374 Version 3.0 Page 18 of 19

APPROVALS
Date Approved By Signature
Regional Head XYZ
END OF RESOURCE PROPOSAL
Project BSBOPS402BA_02_Task 1.3 Issue date: 5/9/2021
RTO No. 40374 Version 3.0 Page 19 of 19