Values Ethics and Working Collaboratively

This report covers the importance of ethics and values in an organization, marketing and advertising laws, food and health regulations, and collaborative working policies. It explains the significance of team collaboration and the policies that guide collaborative working. The subject of the report is Values Ethics and Working Collaboratively.

Values Ethics and
Working
Collaboratively

Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
Explain the concept of ethics and what it means to an organisation...........................................3
TASK 2............................................................................................................................................5
Marketing and advertising Laws Company needs to consider....................................................6
Explain the food and health regulation........................................................................................7
Explain the legislation that company need to comply for the protection of the customer’s data 7
TASK 3............................................................................................................................................8
Why teams collaborate................................................................................................................8
Policies guide collaborative working...........................................................................................8
How to collaborate outside the organization...............................................................................9
How does an organization collaborate in a diverse team?.........................................................10
Strategies to motivate a team in the organization......................................................................10
Explain the consequences of a poor collaborative working......................................................11

INTRODUCTION
Value and ethics are the essential aspects that need to adopt by business to run business
operations in ethical manner to attain determined goals and objectives. these are the moral
principles that assist an individual to take efficient decisions and lead their actions towards right
direction. This report is covered in three parts and it contains the ideas of ethics and its
importance to organisation and the concept of corporate social responsibility. Along with that
ethical guidelines, marketing and advertisement laws as well as food regulations that need to
considered by the soft drink organisation. In third part of report, significance of team
collaborates and who the policies of guide the business collaborative working. Apart from that
strategies to motivate a team and consequence of poor collaborative working is explained.
TASK 1
Explain the concept of ethics and what it means to an organisation
Ethics: Ethics is defined as the system of moral principles that impacts of decision-making
process and life of an individual. The concept of ethic is concerned with what is good for the
organisation as well as society and it describe the moral philosophy that should be followed by
an individual. It is the practices of task that help an individual, community or society. An
organisation cannot survive in competitive business environment without following ethics and
values. Ethics is the concept of professional values that scrutinizes different ethics, values,
principles as well as belief that are used in an organisation (Wang, 2018). Ethics and values are
applied in different elements of business such as its legal conducts. In an organisation,
employees, workers and customers are included that are attached for business to gain benefits.
So, it is important for the organisation to understand their requirements and provide them the
same that is benefited for organisation as well as stakeholders. Business ethics is defined as the
application of different ethical values that guide the behaviour of business stakeholders. Business
uses values and ethics at all hierarchical level to take business decisions in properly.
In the context of Marks and Spencer, it is important to implement principle of moral and ethical
code of conduct that enable business enhance satisfaction of employees and help it to respond
outside environment in ethical manner (Van Wart and Denhardt, 2019). There are several
guidelines and principles are used by organisation to maintain the ethics and values in business.
Importance of ethics in organisation are mentioned below:

 Control business malpractice: Ethics are the concepts and values that is important for an
organisation as well as support it to understand what actions and activities are good for
business growth and efficient running of operations. There are various ethical practices
and regulations such as environment laws, minimum wages and restriction against inside
trading that should be followed by the organisation (Tourigny and et. al, 2019). In case
business so not follow these principles than it has to face serious consequences.
Implementation of ethical principles facilitates Marks & Spencer to reduce unfair
activities such as promoting frauds, block marketing and misleading.
 Ethics drives the employee behaviour: Implementation of ethical practices is important
for the business to leading the behaviour of employees and help them to perform their
operations with efficiency and effectiveness. Ethical culture of workplace reduces the
possibilities of conflicts and assists them to execute them in their personality as well.
Employees are the considered as the assets of organisation and play important role in
business growth and development. Ethics practices ensure that business take actions
towards betterment of worker. Marks and Spencer, make sure that it provides supportive
working environment and appropriate compensation, address their problems as well as
engaging them in decision-making that motivated them and improve their working
performance.
Improve business goodwill: Implementing ethics in business improves business image and
goodwill in market that enable business to attract attention of customers (Saha and et. al., 2020).
Marks and Spencer ensures that quality products and services are provided to customers. Strong
brand image help business to attain higher profitability and improve performance level in
competitive market place.
How businesses contribute to wider community and explain corporate social responsibility
There are various organisations that take various actions to improving the conditions of
society that provides various growth and development opportunities to business as well. There
are some methods that are implemented by the organisation with the objective of supporting
communities that are explained below:
 Business offer jobs opportunities to people through creating employment.
 Organisation provides its products and services to customers through tapping into new
market place.

Corporate social responsibility actions of Marks & Spencer
The concept of corporate social responsibility provides assistance and support to business
through enhancing its brand awareness and recognition. It is considered as the principle that is
used by the organisation to contribute towards society. Marks and Spencer’s implement the
concept of corporate social responsibility techniques in business activities that plays important
role in the growth and development of society. Respective organisation has taken the
responsibility of its employees, customers, partners, local communities and suppliers (Poikkeus
and et. al., 2018). Organisation taking care of sensitive issues of society such as waste
management, people health and internal trading as well as sustainable raw material management.
Some actions that are taken by the organisation to support society are mentioned below:
 Cooperation with the food banks: Marks and Spencer management department take
actions regarding the wastage of the food products because it can create burden on
atmosphere. So, organisation conducts several campaigns and awareness programmes to
reduce the rate of food wastage and donate date-expired food to charitable associations.
Fare Share is the food network community that redistributes the surplus food of industries
to the vulnerable people in community.
 Support for the community programs: Marks and Spencer, concentrates on donating to
charitable trust to improve their situation in society. Respective organisation provides
clothing samples to the shelters who is the organisational charity partner that supports to
the homeless people.
 Equipment and Clothing: Marks and Spencer donates returned clothes and surplus of
organisation to charitable trusts such as New Life funds medical research, awareness
programs and terminally ill kids. M&S also donating the money from business and sale
as well as recycling of cloths to unprivileged children of society.
TASK 2
In this task an international soft drink organisation is taken into consideration that provides its
products and services across the world. There are various health and food related regulations are
implemented by the organisation (Paul, Jena and Sahoo, 2020). To conducts business operations
in UK, soft drink organisation need to comply with range of legislation because in UK market
laws are strictly followed as compared to other countries.
Ethical guidelines that will the soft drink organisation need to follow in the market of UK

There are various ethical guidelines and regulation that must be followed by the soft drink
organisation to operate its operation in the maker of UK. Some ethical guidelines are explained
below:
 Floating islands of the plastic waste: As per the survey of 2017, it is found that island is
impacted by the large number of plastic waste. Plastic bottles are the major plastic that
impact neutrality of islands. So, it is most important obligation on the soft drink
organisation to provide drinks in glass or other sustainable packaging as well as negate
the utilisation of plastic with the objective of protecting the atmosphere from harmful
impacts.
Sugar- a sticky problem: In current scenario, sugar is the most important reason that impact on
the health of people in negative manner. There are various issues and consequences due to
consumption of higher amount of sugar such as heart and diabetes disease (Munoko, Brown-
Liburd and Vasarhelyi, 2020). So, it is essential ethical regulation that must be followed by the
soft drink organisation to minimise the amount of sugar from the drinks through finding
alternatives of sugar that do not impact on the health of consumers. It is important for the
organisation to negate the use of several ingredients that harm the health of people.
Marketing and advertising Laws Company needs to consider
Business need to consider various marketing as well as advertisement laws and
regulations with objective of promoting business products and services in market place. Some
laws are mentioned below:
 Advertising to consumers: This law of marketing and advertisement is the law that is
related to protecting the consumer to get false information. It protects consumers from
unfair trading for that the regulations are passed in the year of 2008 and some
rectifications are done in 2014. It is important for the organisation to do not use false
advertisement that misguide or harass consumers.
 Marketing and advertising law: It is important for the soft drink organisation to adopt
marketing strategies to improve sales at the same time, business need to ensure that their
advertising is fair and honest. There are various rules and regulations are included in
marketing such as product labelling, telemarketing, environmental and health claims and
product results claim. If organisation related to soft drink so not provide the similar

provided similar product and services that are consumers are supposed to than they can
claim on organisation to use false marketing.
Explain the food and health regulation
There are various food and health rules and regulations are formed by the government that
ensures quality and safety standards of food and beverage products that are produced by the
organisation. Administration of Drug and Food is the organisation that develop various food
standards to ensures that feed products are safe, have nutritious value as well as properly labelled
(Menand et. al., 2020). The primary laws that is related to the FDA that includes various food
and health related acts such as cosmetic act, drug, fedral food as well as public health service.
Food safety: It regulation is related to the maintaining the hygiene in the kitchen in
organisation. There are clear and specific instructions are provided by the soft drink organisation
to follow the food safety related rules and regulations.
Employee health and safety regulation: It regulation is enacted in 1974 to ensure the
employee’s as well as safety at workplace. It enhances employee’s productivity and satisfaction
level from organisation. Implementation to this law help organisation to enhance employee’s
morale and retain them with organisation for longer period of time.
Explain the legislation that company need to comply for the protection of the customer’s data
There are various laws and regulations and rules are implemented by the organisation with the
objective of protecting customers as well as their data. Soft drink organisation conduct market
research to get customer related information and use it in business to provide them products and
services accordingly (Matthews, Dwyer, Hine and Turner, 2018). It is important for the
organisation to implement some regulations that assure employees that their personal
information is safe in organisation. Some regulations are mentioned below:
Information protection act (1998): This act provides protection of personal information as
well as privacy of customers who are associated with organisation. As per this law, business
need to processed personal data in fair and lawful manner. There are various principles are
included in this law such as purposes, fair and lawfulness, retention, right, security, adequacy
and information transfer. Soft drink organisation implements to protect customer’s information
from any outside risk and consequences. Customers can take actions against organisation if they
found that their information is theft or misused.

TASK 3
Why teams collaborate
Collaboration is considered as a communication as well as project management approach
that includes various aspects such as teamwork, equal participation, innovative thinking and
other aspects to attain determined goals and objectives in desirable manner. It is also related to
the aspect in which more than one people are functioning to attain common goals. Business are
improving collaboration through conducting virtual team, conference through operating online
cloud room that make it easy to accessible to all employees for organisation (Lumpkin and
Achen, 2018). It is important for an organisation to motivate employees to perform operations
with efficiency and in collaboration manner. Team collaboration is very important for
organisation is various aspects, some are mentioned below:
 Increased the problem solving ability: In an organisation, team collaboration helps to
provide their opinions, ideas and point of views that are helpful to resolve the problem in
efficient manner and lead the efforts in right direction. Team is the large pool of talent so
it enhances the possibility of resolving the issues in appropriate way. Marks and Spencer,
creates team and enhances collaboration among them that reduces business requirement
related to finance and infrastructure.
 Increased the productivity: In a collaborative team, employees of organisation work
together and uses their skills and competencies to get best outcome. So, it motivated
employees to attain the objective of higher performance and productivity. As in a group,
each member is accountable for their action that enhances overall productivity of
business.
 Promote self-analysis: Performing operations in a team helps all team members to
analyse their performance from various benchmarks as well as analyse their strength and
weak areas than improve them to gain higher efficiency.
Policies guide collaborative working
Collaborative working is important for the organisation to complete its operations in appropriate
manner and attain determined goals and objectives with more efficiency and effectiveness
(Koskenvuori, Numminen and Suhonen, 2019). Some policies that guide collaborative working
in organisation are mentioned below:

Key elements Collaborative Working:
 To guide collaborative working in organisation, it is important to Marks & Spencer to
share business mission to employees regularly so they know that exactly what
organisation want to accomplish in near future.
 Business need to communicate all expectation to employees of collaborative working that
helps business to attain its determined goals and objectives in efficient manner. Team
goals and objectives must be communicated to employees because it leads their actions in
right direction.
 Marks & Spencer should provide rewards and recognition to employees that motivates
employees to perform in teamwork and attain determined goals. Teamwork encourages
employee’s creativity and improves their working performance.
 Organisation need to highlight team people strengths and evaluate their performance as
well as provide the area of improvement that enhances collaborative working in business.
How to collaborate outside the organization
There are internal as well as external factors are included in business that impact its performance
and efficiency. Knowledge sharing that occurs outside of organisation is defined as the external
collaboration. Organisation also collaborates from external factors such as customers through
conducting campaigns on different social media social media platforms like Instagram, Twitter,
Facebook and other channels (Hirscher, Niinimäki and Armstrong, 2018). It enhances overall
business performance and brand value. Apart from that there are various external stakeholders
such as vendor and supplier, competitors, government and other parties that are exist outside the
organisation but impact its business operations in direct and indirect manner. The concept of
external collaboration is related to the listening the people who are surrounded to the
organisation that helps business to regularly communicate with them. There are various
collaborative tools are used by organisation such as crowdsourcing and social media polls to get
point of view of external parties. It helps organisation to enhance business efficiency and attain
determined goals and objectives in best possible manner.

How does an organization collaborate in a diverse team?
In organisation different background, state, language and point of view employees are
working together so, it becomes important for the organisation to collaborate them to lead their
efforts in right direction. Some ways to collaborate diverse team are mentioned below:
 It is important for the Marks & Spencer to enhances transparency in operations related to
employee’s roles and responsibility in organisation. Business need to create mutual goal
that motivates team to perform with great efficiency.
 With the objective of collaborating diverse team, it is important for leaders to appreciate
as well as recognise employees work as well as provide them feedback to improve their
performance and work efficiency.
 In organisation, every employee has their own ideas and point of view so, organisation
need to provide an opportunity to employees to take participation in decision-making
process that encourage employees to provide their opinions.
Strategies to motivate a team in the organization
In organisation, number of employees are working is they have passionate or experience in their
working field than they can perform in work with great efficiency and effectiveness. motivation
plays important role in enhancing employees performance and productivity level (Agid, and
Chin, 2019). There are various leadership tools and techniques are used by the organisation to
motivate employees. Some strategies that enhance employees motivational level are mentioned
below:
 Management department of Marks & Spencer need to communicate all organisational
goals and objectives to employees, so they can perform their operations in efficient
manner.
 It is important for the organisation to align team efforts and make staff comfortable
through provide them corporative work culture, so employees get motivated to perform
operations in more efficient manner.
 Management of organisation ensures proper communication and interaction between
organisational employees that motivates employees to perform operations with efficiency
 To motivate team, organisation need to provide suitable compensation and monetary
rewards to employees for their extra efforts.

Explain the consequences of a poor collaborative working
Effective team work is very important for the organisation to attain determined goals and
objectives. If business faces the problem related to poor collaborative working than it impacts
organisational overall efficiency (Browning, and Cruz, 2018). Some consequences are mentioned
below:
 Poor collaborative working impact on the employee’s morale and cohesion in negative
manner because staff members wasted their majorly of time. If employees are performed
poor in their task and not able to attain their determined objectives than it impacts on
their morale.
 Poor collaborative working waste too much time of employees as well as impact on
organisational project management.
 Ineffective execution and implementation of strategies impact on overall organisational
performance and efficiency. Without having appropriate strategy, Marks & Spencer so
not implement their strategy in effective manner.
CONCLUSION
As per the above report, it can be concluded that ethics, values as well as collaborative
working place important role in the business growth and development. It is important for the
organisation to develop effective strategies and implement leadership strategies that motivates
employees to perform defined operations in best possible manner.

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