Various System Elements Of Business

Added on - 26 Sep 2019

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[TYPE THE COMPANY NAME]AMD-IT Plan[Type the document subtitle]Student[Pick the date]
ContentsIntroduction.................................................................................................................................................2The business growth of AMD...................................................................................................................2Purpose of report....................................................................................................................................3An IS/IT strategic plan..................................................................................................................................4Purpose of the plan.................................................................................................................................4Establishment of objectives.....................................................................................................................4The plan...................................................................................................................................................4Analysis of the system elements.................................................................................................................7Problems and the issues addressed.........................................................................................................7Management and organizational issues and challenges that would need to be addressed....................9The risks and rewards of undertaking the work....................................................................................11The scope of the systems and technologies to be implemented...........................................................14The systems development and change management approaches to be adopted................................15Recommendations on thedelivery of the new system elements..............................................................16Conclusion.................................................................................................................................................19References:................................................................................................................................................201
IntroductionACT Motorcycle Dealers (AMD) is a well-established but very traditional small to mediumbusiness enterprise (SME). They have been selling (and servicing) motorcycles, quadbikes andriding equipment for over 30 years in the Canberra and Queanbeyan district. Their BusinessInformation Systems (BIS) are fairly simple and could possibly do with an overhaul to help Mike(the owner of the business) sell more bikes. Mike is planning to revamp its IT systems at thecompany AMD. For this, he has appointed a consultant who can give him the required adviceand guidance.The business growth of AMDThe business of Mike involved sale of the Kawasaki motorcycles but after few years, the localHonda motorcycles were picked and Mike took its franchise. In 2007, he bought the Canberradealership of Yamaha and Suzuki franchises. Consequently, all the Japanesemotorcyclemanufacturers’ products came under his company’s banner. In 2011, there were various agencyrights that were acquired by Mike like the Ducati, KTM motorcycles etc. the dirt bikes, golf cartsetc. were sold by him in the regional areas. Then, the company was expanded in the sale ofHonda, Sea-Doo and Kawasaki jet-skis. Apart from the vehicles, the business of Mike is alsointo the sale of financial and the insurance packages for the vehicles that he sells. Thus, thecompany has developed good relations with the financial institutions like Swann Group, QBEetc. AMD is also a stockist and sales agent for a number of apparel and accessories companiesincluding DriRider, Alpinestars, DragginJeans, Dainese, Shoei, AGV, and Fox. The companyAMD also runs its own service centres and the work related to the ordering of the spare parts,full servicing and rebuilding, preparation of the race bike, turning of the dynamometer, extendingwarranty etc. is done in that service centre.2
Theannual revenue for the business is approximately $25 million, with a staff expenses bill ofaround $3 million. AMD has over 15,000 customers in the region. Any new IT system initiativesmust have the potential to increase revenue to the value of at least $250,000 per year.Purpose of reportThe present report aims to develop a document for Mike and his team of employees on thepossible benefits and disadvantages or difficulties for managing the transformation of hisbusiness information systems, considering that small to medium size enterprise resources areoften limited. This has been prepared from a consultant’s point of view for ANUCONs, an ITconsulting organization that has been appointed by Mike Stoner to provide advice and guidanceon the potential revamp of IT systems at AMD. For fulfilling the objective of the report, an ITstrategic plan will be developed, then there are various system elements related to the businessthat are to be entailed in this and these will be discussed and analyzed in the report. Finally, fewrecommendations will be outlined that will help the company in proceeding for the delivery ofthe elements of the new systems.3
An IS/IT strategic planPurpose of the planThe plan is developed for supporting the growth of the company and for ensuring that thebusiness maintains this growth. This plan will help the business in exploring its value and theareas in which the business can enter. The areas will be unlocked using the technology so, the Itplan is required to be developed here.Establishment of objectivesThe plan tries to fulfill the following objectives:To build the online channel for AMD for selling the apparels and accessories for thecompanies likeDriRider, Alpinestars, DragginJeans, Dainese, Shoei, AGV, and Fox.This is an attractive option for the company and it can help the company in getting aheadin the competition.To integrate the business systems of the company using the IT. It is difficult for thecompany to manage the supplies of different products that it gets from the suppliers. So,the business integration systems will help the company in solving this problem.The planThe IT plan has been prepared for the company so that it can achieve the maximum benefit fromthe innovations in the IT sector. The plan requires more research capability, more training anddelivery of the efficiencies for supporting the functions of the administration. This plan is alsouseful for the recruitment and the retention of the employees of the company which includes thestaff of IT too. The plan involves putting in place the infrastructure so that the people in thecompany can talk to each other, clarify their doubts and communicate effectively. This allows4
sharing of the information in a secured and collaborative way both at the local level and theglobal level (Banyard, 2015)Thus, the strategy of the IT plan revolves around the collaborationand the partnership because that develops the stronger IT organization. Also, the IT plan willmake the organization stronger and thus, the end-to-end delivery of services can be made. Thecompany will be able to respond effectively to the technology that is evolving (Kerzner, 2013).This plan is also a key to engage the staff of the company and ensures that the people in thecompany meet the needs of the people. Helps the company in partnering with the other parties interms of delivering the services and integrating the IT beyond the physical boundaries of thecompany.The main emphasis here is on the service excellence of the IT department of the company. Thestrategic plan in the IT of the company establishes a framework in which the project is improvedand the delivery of the service is made better too. Initially, the plan will include a new centralinformation system and then after few years, the companies can focus on getting the best valuesfrom those systems. Thus, the benefits will get improved and the quality of the information willalso get improved (Elenkov, 2014). The things in the company will become accessible becauseall the data will be stored at one place. The decision making of the comp any will thus improve.The, another focus of the plan is on the training and the dissemination of the best practice thatwill empower the staff in the company and give them opportunity to innovate, make use of thesystems of It more effective, improve the digital literacy of the people in the company (Migliori,2014). Also, the people will be able to evaluate and create the information using the digitaltechnologies.The combination of all these features will help the company in improving the expansion plansand will also ensure the governance. The plan will be reviewed regularly and the activities will5
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