Video Analysis : Assignment
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Added on 2021-06-17
Video Analysis : Assignment
Added on 2021-06-17
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Running head: VIDEO ANALYSISVIDEO ANALYSISName of the Student:Name of the university:Author note:
VIDEO ANALYSISFirst error:Body posture is one of the most important nonverbal communication skills that have the capacityto develop strong bonds with the patients and help them to overcome fear and anxiety of beingadmitted in a healthcare centre for treatment. In the video, it was seen that the nurse’s bodyposture was not appropriate to establish therapeutic communication with the patient. The nurse’sapproach was not at all relaxed and she was fidgety and impatient throughout the phase ofinteraction with the patient. She seemed to be rushing throughout the conversation and did notgive any scope tote patient to speak. This affected the development of bond among the nursesand the patient and the patient withdrew herself as she felt the nurse was not concerned.Therefore, while communicating with a patient, it is extremely important for the nurses tomaintain a body posture and body language that shows the patient that the nurse is confident,care for her and is genuine with the feeling (Arnold and Boggs 2015). The nurse should adopt an“open stance”, should show the patient that she is there to care and attend her, and are notdesperate to rush away and thereby do something else. Not proceeding through a systematicmanner and jumping from one action to another action in a rushed mode is not the correct bodylanguage that nurses should practice (Riley 2015). They should be calm and composed in theirattitude, maintain a calm tone with the patient and should converse with her with active listeningskills and feedback skills allowing a two-way communication.Second error:Another improper practice was that the nurse entered the room in a rushed manner without evenknowing the details about the patient. She was much casual I the approach and called the patientwith a wrong name of Mandy. This is indeed one of the most unethical move of the nurse as
VIDEO ANALYSIScalling patients by wrong name may has the potential to affect the dignity and autonomy of thenurses. The nurse in the video not only called the patient by the wrong name but also repeatedthe name of the patient in short form after the patient had clarified her name. Patients in suchsituation become disappointed or upset as they feel that the nurse do not respect them enoughand are not at all careful about their health. The patient feels depressed with this casual attitudeof the nurse and feels that she is powerless and therefore the nurse is not paying importance toautonomy and dignity of the patient. Such casual attitudes and careless approach of entering thepatient cubicle even without knowing the name of the patient affects dignity and autonomy andis therefore prevents effective therapeutic communication. Therefore, a nurse should alwaysprepare herself in ways by which she can establish effective communication with the patient. Sheshould know about the name of the patient, her preferences of different kinds, her culture andothers (Webster, 2014). Even if the information is not recorded, the nursing professionals shouldquestion the patient by providing enough respect and showing genuine concern to know aboutthem, their health and their issues. This would make the patient feel that she is in safe hands andthis would help them to communicate freely and openly with the nurses (Maclean et al. 2017).Third error:During the conversation with the patient, the professional was seen to sit on the bed all ofa sudden which was not a correct approach and expression of body language. She was seen to bedistractive in the communication procedure, even took out her mobile phone, and started readingtext in the midst of the conversation. She went out of the limit of professional conduct and evenshowed the text or picture of her person friends to her irrespective of the wish of the patient tosee them. Such an activity while communicating with the patient makes the patient feel that thenursing professionals is not interested in caring as well as engaging with the patient. She might
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