Comprehensive Healthcare Strategies Assessment
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This presentation provides a comprehensive assessment of healthcare strategies for Glenferrie Private Hospital. It includes the vision and mission statements, assessment of key strategic issues, effect of these issues on stakeholders, competitive analysis with Queensland Mater Health Services and Longueville Private Hospital, proposal model, and outline of strategies. The presentation also offers five recommendations for the hospital to improve its organizational policy, quality frameworks, accessibility, care for the aged population, and workforce training. The references section includes relevant research studies on healthcare and business management.
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COMPREHENSIVE
HEALTHCARE STRATEGIES
ASSESSMENT
Name of the student
Name of the university
Author note:
HEALTHCARE STRATEGIES
ASSESSMENT
Name of the student
Name of the university
Author note:
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OVERVIEW
Figure : Glenferrie Private Hospital
Source:(Kirkpatrick et al. 2017).
Figure : Glenferrie Private Hospital
Source:(Kirkpatrick et al. 2017).
VISION STATEMENT:
“To achieve optimal return of
investments and provide
personalized high-quality care to
such an extent that their service
becomes capable to make a
relevant difference in terms of
people’s hospital experiences and
to recognize as a center of
excellence”
Figure : Glenferrie Private
Hospital
Source:(Kirkpatrick et al. 2017).
“To achieve optimal return of
investments and provide
personalized high-quality care to
such an extent that their service
becomes capable to make a
relevant difference in terms of
people’s hospital experiences and
to recognize as a center of
excellence”
Figure : Glenferrie Private
Hospital
Source:(Kirkpatrick et al. 2017).
MISSION STATEMENT
“To focus on the customer
experience by proving a
different range of specialist
service through building
therapeutics relationship with
customers and implementing
core values of health care
system to gain the profitability
from the customer
engagement.”
Figure : Glenferrie Private
Hospital
Source:(Campbell and Tawadey,
2016).
“To focus on the customer
experience by proving a
different range of specialist
service through building
therapeutics relationship with
customers and implementing
core values of health care
system to gain the profitability
from the customer
engagement.”
Figure : Glenferrie Private
Hospital
Source:(Campbell and Tawadey,
2016).
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THE ASSESSMENT OF KEY
STRATEGIC ISSUES:
• Lack of the process of operating for
quality care:
• Negligence in the economic background
of each citizen
• Lack of care for the aged population:
• Lack of sustainable force for future
Figure : Glenferrie Private Hospital
Source:Campbell and Tawadey, 2016).
STRATEGIC ISSUES:
• Lack of the process of operating for
quality care:
• Negligence in the economic background
of each citizen
• Lack of care for the aged population:
• Lack of sustainable force for future
Figure : Glenferrie Private Hospital
Source:Campbell and Tawadey, 2016).
EFFECT OF THIS STRATEGIC ISSUE ON
THE STAKEHOLDERS
• Management would be failed to address the gaps in
the quality of care
• Lack of accessibility for individuals with medium to
low economic status
• May affect the older population of Australia
• Reduce the engagement of the patient who went
through surgery
Figure: stakeholders
source : (Wang, Kung
and Byrd 2018).
THE STAKEHOLDERS
• Management would be failed to address the gaps in
the quality of care
• Lack of accessibility for individuals with medium to
low economic status
• May affect the older population of Australia
• Reduce the engagement of the patient who went
through surgery
Figure: stakeholders
source : (Wang, Kung
and Byrd 2018).
COMPETITOR
Figure: Queensland Mater
Health Services
source: (Wang, Kung and Byrd
2018).
Figure: Longueville Private
Hospital
source: (Wang, Kung and
Byrd 2018).
Figure: Queensland Mater
Health Services
source: (Wang, Kung and Byrd
2018).
Figure: Longueville Private
Hospital
source: (Wang, Kung and
Byrd 2018).
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COMPETITIVE ANALYSIS BETWEEN QUEENSLAND MATER
HEALTH SERVICES AND GLENFERRIE PRIVATE HOSPITAL.
Figure: Queensland Mater
Health Services
source: (Wang, Kung and
Byrd 2018).
Figure : Glenferrie Private
Hospital
Source:Campbell and
Tawadey, 2016).
HEALTH SERVICES AND GLENFERRIE PRIVATE HOSPITAL.
Figure: Queensland Mater
Health Services
source: (Wang, Kung and
Byrd 2018).
Figure : Glenferrie Private
Hospital
Source:Campbell and
Tawadey, 2016).
COMPETITIVE ANALYSIS BETWEEN LONGUEVILLE PRIVATE
HOSPITAL AND GLENFERRIE PRIVATE HOSPITAL:
Figure: Longueville Private
Hospital
source: (Wang, Kung and Byrd
2018).
Figure : Glenferrie Private
Hospital
Source:(Kirkpatrick et al.
2017).
HOSPITAL AND GLENFERRIE PRIVATE HOSPITAL:
Figure: Longueville Private
Hospital
source: (Wang, Kung and Byrd
2018).
Figure : Glenferrie Private
Hospital
Source:(Kirkpatrick et al.
2017).
PROPOSAL MODEL
Proposal model of curative model
stake holder: individuals from the different
demographic background
Proposal model of curative model
stake holder: individuals from the different
demographic background
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OUTLINE OF STRATEGIES:
• Modification of organizational policy and quality frameworks for tracking the quality of care for
addressing gap for stakeholders such as patient and health professionals (Viswanathan et al.
2017)
• • implementing models for giving the accessibility to the patients from different economic and
geographical status (Conger, S., 2015 )
• • The Aged Care Act 1997 should be implemented and accordingly facilitating palliative care
department for the stakeholder such older population
• • Recruitment of counselor and compassionate staffs for the stakeholders such as post-surgery
patients
• • Better trained work force through the education and workshops as well as Discharge Planning
Program
• Modification of organizational policy and quality frameworks for tracking the quality of care for
addressing gap for stakeholders such as patient and health professionals (Viswanathan et al.
2017)
• • implementing models for giving the accessibility to the patients from different economic and
geographical status (Conger, S., 2015 )
• • The Aged Care Act 1997 should be implemented and accordingly facilitating palliative care
department for the stakeholder such older population
• • Recruitment of counselor and compassionate staffs for the stakeholders such as post-surgery
patients
• • Better trained work force through the education and workshops as well as Discharge Planning
Program
RECOMMENDATION 1:
modify the organizational policy and quality
frameworks and installation different
technologies .
stake holders: patients and health
professioanls
modify the organizational policy and quality
frameworks and installation different
technologies .
stake holders: patients and health
professioanls
RECOMMENDATION 2:
Recruiting staffs for monitoring progress and
growth of the company by monitoring work flow
and performance of employee.
Stakeholders: policy makers, health
professionals and management.
Recruiting staffs for monitoring progress and
growth of the company by monitoring work flow
and performance of employee.
Stakeholders: policy makers, health
professionals and management.
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RECOMMENDATION 3:
• By implementing The Aged Care Act 1997
and palliative care as well as residential
care.
• Stake holder: older patients and health
professionals
• By implementing The Aged Care Act 1997
and palliative care as well as residential
care.
• Stake holder: older patients and health
professionals
RECOMMENDATION 4:
•Recruitment of counsellor and
compassionate staffs
•Stake holders: counsellor,
compassionate staffs and patients
who are suffering from the post-
trauma of surgery
•Recruitment of counsellor and
compassionate staffs
•Stake holders: counsellor,
compassionate staffs and patients
who are suffering from the post-
trauma of surgery
RECOMMENDATION 5:
• Training and workshops
• Stakeholder: health care professionals and
patients
• Training and workshops
• Stakeholder: health care professionals and
patients
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REFERENCES:
Campbell, A. and Tawadey, K., 2016. Mission and business philosophy. Elsevier.
Charles Jr, O.H., Schmidheiny, S. and Watts, P., 2017. Walking the talk: The business case for
sustainable development. Routledge.
Conger, S., 2015. Six sigma and business process management. In Handbook on Business Process
Management 1 (pp. 127-146). Springer, Berlin, Heidelberg.
Costa, L. B. M., Filho, M. G., Rentes, A. F., Bertani, T. M.,and Mardegan, R. 2017. Lean healthcare in
developing countries: evidence from Brazilian hospitals. The International journal of health planning
and management, 32(1), e99-e120.
Evens, T. and Van Damme, K., 2016. Consumers’ willingness to share personal data: Implications for
newspapers’ business models. International Journal on Media Management, 18(1), pp.25-41.
Geissdoerfer, M., Bocken, N.M. and Hultink, E.J., 2016. Design thinking to enhance the sustainable
business modelling process–A workshop based on a value mapping process. Journal of Cleaner
Production, 135, pp.1218-1232.
Campbell, A. and Tawadey, K., 2016. Mission and business philosophy. Elsevier.
Charles Jr, O.H., Schmidheiny, S. and Watts, P., 2017. Walking the talk: The business case for
sustainable development. Routledge.
Conger, S., 2015. Six sigma and business process management. In Handbook on Business Process
Management 1 (pp. 127-146). Springer, Berlin, Heidelberg.
Costa, L. B. M., Filho, M. G., Rentes, A. F., Bertani, T. M.,and Mardegan, R. 2017. Lean healthcare in
developing countries: evidence from Brazilian hospitals. The International journal of health planning
and management, 32(1), e99-e120.
Evens, T. and Van Damme, K., 2016. Consumers’ willingness to share personal data: Implications for
newspapers’ business models. International Journal on Media Management, 18(1), pp.25-41.
Geissdoerfer, M., Bocken, N.M. and Hultink, E.J., 2016. Design thinking to enhance the sustainable
business modelling process–A workshop based on a value mapping process. Journal of Cleaner
Production, 135, pp.1218-1232.
REFERENCES
Hirshkowitz, M., Whiton, K., Albert, S.M., Alessi, C., Bruni, O., DonCarlos, L., Hazen, N.,
Herman, J., Katz, E.S., Kheirandish-Gozal, L. and Neubauer, D.N., 2015. National Sleep
Foundation’s sleep time duration recommendations: methodology and results summary.
Sleep Health, 1(1), pp.40-43.
Kirkpatrick, S.A., 2017. Toward a Grounded Theory: A Qualitative Study of Vision Statement
Development. Journal of Management Policy and Practice, 18(1), pp.87-101.
Liao, C.L. and Lee, S.J., 2016. A clustering based approach to improving the efficiency of
collaborative filtering recommendation. Electronic Commerce Research and Applications, 18,
pp.1-9.
Michie, S., Yardley, L., West, R., Patrick, K. and Greaves, F., 2017. Developing and evaluating
digital interventions to promote behavior change in health and health care:
recommendations resulting from an international workshop. Journal of medical Internet
research, 19(6).
Hirshkowitz, M., Whiton, K., Albert, S.M., Alessi, C., Bruni, O., DonCarlos, L., Hazen, N.,
Herman, J., Katz, E.S., Kheirandish-Gozal, L. and Neubauer, D.N., 2015. National Sleep
Foundation’s sleep time duration recommendations: methodology and results summary.
Sleep Health, 1(1), pp.40-43.
Kirkpatrick, S.A., 2017. Toward a Grounded Theory: A Qualitative Study of Vision Statement
Development. Journal of Management Policy and Practice, 18(1), pp.87-101.
Liao, C.L. and Lee, S.J., 2016. A clustering based approach to improving the efficiency of
collaborative filtering recommendation. Electronic Commerce Research and Applications, 18,
pp.1-9.
Michie, S., Yardley, L., West, R., Patrick, K. and Greaves, F., 2017. Developing and evaluating
digital interventions to promote behavior change in health and health care:
recommendations resulting from an international workshop. Journal of medical Internet
research, 19(6).
REFERENCES
Mohseni, M., Read, P., Neven, H., Boixo, S., Denchev, V., Babbush, R., Fowler, A., Smelyanskiy, V. and Martinis, J., 2017.
Commercialize quantum technologies in five years. Nature News, 543(7644), p.171.
Nelson, R. and Staggers, N., 2016. Health Informatics-E-Book: An Interprofessional Approach. Elsevier Health Sciences.
Proctor, E., Luke, D., Calhoun, A., McMillen, C., Brownson, R., McCrary, S. and Padek, M., 2015. Sustainability of
evidence-based healthcare: research agenda, methodological advances, and infrastructure support. Implementation
Science, 10(1), p.88.
Viswanathan, M., Patnode, C.D., Berkman, N.D., Bass, E.B., Chang, S., Hartling, L., Murad, M.H., Treadwell, J.R. and Kane,
R.L., 2017. Assessing the Risk of Bias in Systematic Reviews of Health Care Interventions. In Methods guide for
effectiveness and comparative effectiveness reviews [Internet]. Agency for Healthcare Research and Quality (US).
Wang, Y., Kung, L. and Byrd, T.A., 2018. Big data analytics: Understanding its capabilities and potential benefits for
healthcare organizations. Technological Forecasting and Social Change, 126, pp.3-13.
•
Mohseni, M., Read, P., Neven, H., Boixo, S., Denchev, V., Babbush, R., Fowler, A., Smelyanskiy, V. and Martinis, J., 2017.
Commercialize quantum technologies in five years. Nature News, 543(7644), p.171.
Nelson, R. and Staggers, N., 2016. Health Informatics-E-Book: An Interprofessional Approach. Elsevier Health Sciences.
Proctor, E., Luke, D., Calhoun, A., McMillen, C., Brownson, R., McCrary, S. and Padek, M., 2015. Sustainability of
evidence-based healthcare: research agenda, methodological advances, and infrastructure support. Implementation
Science, 10(1), p.88.
Viswanathan, M., Patnode, C.D., Berkman, N.D., Bass, E.B., Chang, S., Hartling, L., Murad, M.H., Treadwell, J.R. and Kane,
R.L., 2017. Assessing the Risk of Bias in Systematic Reviews of Health Care Interventions. In Methods guide for
effectiveness and comparative effectiveness reviews [Internet]. Agency for Healthcare Research and Quality (US).
Wang, Y., Kung, L. and Byrd, T.A., 2018. Big data analytics: Understanding its capabilities and potential benefits for
healthcare organizations. Technological Forecasting and Social Change, 126, pp.3-13.
•
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