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Voice Recognition System Implementation in Daintree National Park: A Project Plan and Written Report

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Added on 2024/07/12

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This report details the implementation of a voice recognition system, MacSpeech Scribe, in Daintree National Park, Australia. It outlines the project plan, including cost-benefit analysis, risk management, and post-implementation strategies. The report also provides a detailed breakdown of tasks and responsibilities for non-technical team members, ensuring a smooth and successful integration of the voice recognition system.

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Information System Project
-Management
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Table of Contents
Project Plan................................................................................................................................................. 6
1. Executive summary.............................................................................................................................. 6
2. Introduction......................................................................................................................................... 7
Deploying advanced voice recognition system in Daintree National Park...........................................7
3. Assumptions........................................................................................................................................ 9
4. Summary............................................................................................................................................11
Importance of Voice Recognition Technology...................................................................................11
Benefits of MacSpeech Scribe voice recognition system to the management are as followed.........11
5. Project Management.........................................................................................................................12
Cost and Resource Structure............................................................................................................. 14
Design Phase......................................................................................................................................17
Implementation Phase.......................................................................................................................17
Training Phase................................................................................................................................... 18
6. Milestone........................................................................................................................................... 20
7. GANTT Chart...................................................................................................................................... 21
8. PERT CHART (Program Evaluation Review Technique)......................................................................22
9. Conclusion......................................................................................................................................... 23
Written Report.......................................................................................................................................... 24
1. Executive Summary........................................................................................................................... 24
2. Introduction....................................................................................................................................... 25
3. Cost-Benefit Analysis......................................................................................................................... 26
4. Managing the project........................................................................................................................ 28
Work Breakdown Structure............................................................................................................... 29
Monitoring, Review, and Evolution................................................................................................... 30
5. Implementation Plan......................................................................................................................... 31
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6. Risk management plan......................................................................................................................33
7. Post-Implementation Plan.................................................................................................................34
References................................................................................................................................................. 35
List of Figures
Figure 1: Project Management Workflow.....................................................................................10
Figure 2: Project Planning Steps....................................................................................................11
Figure 3: Milestone........................................................................................................................16
Figure 4: GANTT chart.................................................................................................................17
Figure 5: Pert Chart....................................................................................................................... 18
Figure 6: Work Breakdown Structure............................................................................................25
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Project Plan
1. Executive summary
The focus of the report is to execute voice recognition technology to Daintree National Park. The
Daintree National Park has located far north Queensland. This is one of the most attractive places
in Australia. Daintree National Park is famous due to its ancient ecosystem. Thousands of tourists
around the world visit this destination and spend their relief time. Tourists found it more attractive
due to its natural attractions and ancient ecosystem. Though tour managers and management team
provide various facilities to the tourists the management required more advanced technology for
visitors that provide accurate navigation, information system and recommendations. Hence,
management deliberated MacSpeech Scribe (a voice recognition system) to improve the customer
or tourist services. The features of MacSpeech Scribe enabled users to get information just by
giving the voice command.
Further, PERT chart, Gantt chart and Milestone are used for analysis of process. Management tools
are used to overcome the management issues. PERT chart and Gantt chart are used to analyze the
required time period, applied costs and employee duty management. For better understand the
resources and cost, project plan has created.
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2. Introduction
The main focus of the research is to implement an advanced voice recognition system to provide
services to the tourists. Voice recognition system, MacSpeech Scribe introduced at the place of
existing technology using at the Daintree National Park. The tourist attraction is the motto of the
Daintree National Park management team. The report is also provided with the overview and
impact of the implementation of an advanced voice recognition system (Galy & Sauceda 2014, p.
315). Further, assumptions and justification are provided on the advance MacSpeech Scribe. The
report has also explained the importance of project management, how and why it is important for
effective management?
The report further provided information about the cost structure that helps in getting detail about
the utilization of the resources. Project team is created to achieve the requirements of project. They
further grouped as per their duties and time. Effective duty and time allocation are provided
successful completion of the project. In the end, PERT, Gantt chart and milestone are prepared to
get overall information about the time that is required for completion of each activity.
Deploying advanced voice recognition system in Daintree National Park
Daintree National Park located is famous for its natural attraction and ancient ecosystem. It is
allocated far North Queensland in Australia. Daintree River and Mossman Gorge are also located
at the ends of the national park. Visitors/tourists attracted to its natural beauty and rainy forest
terrains. Where the visitors can take a walk and swim also. Apart from all these areas and places,
tourists get more attracted from the range of boardwalks and beaches that are untouched. These
places are found after crossing the Daintree River.
There are several more attractive places that can attract the new and existing visitors. Reason
behind the tourist attraction is the biodiversity of Daintree National Park. On the way to increase
the number of visitors, Daintree National Park should implement the voice recognition system that
could help them to attract number of customers and provide customer services in a better way.
Although, Daintree National Park using advanced technologies to provide assistance to the
visitors/tourists implementation of voice recognition system could increase the interest of visitors
and tourists (Candini et al. 2014, p. 113). Voice recognition software is advanced and reliable
hence it will help Daintree National Park to advance their customer services and online assistance
system.
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3. Assumptions
The research is focused on the implementation of voice recognition technology in Daintree
National Park. Existing assistive technology is a required enhancement. The reason behind the
implementation of voice recognition system is to attract tourists towards the Daintree National
Park. Voice recognition system is effective and reliable when it comes to providing accurate
assistance to the site visitors (Duncan, Mohammed & Li 2014, p. 201). Existing technology doesn't
have the feature of providing service on call. While in voice recognition system enable tourist to
get required information just by using voice commands. voice recognition system can provide
information about nearby places, services and navigation services (Conde, Gonçalves & Pinheiro
2018). Hence, the following assumptions are made on the basis of developing service system by
implementing voice recognition system.
Voice recognition is based on the human voice decoding system, where human voice decoded by
the system and converted into the command. Some assumption towards this are as followed:
 As the technology is based on the voice command, so that the visitor/tourist can easily
retrieve the required information just by giving voice command to the voice recognition
device (Saunders et al. 2014). Voice recognition technology eliminates the issue of
searching information and provides user-friendly way to get the information.
 Training sessions for accurately using voice recognition technology is given to the staff and
employees. It is important because only employees are those who interact with the
tourists/visitors. They can easily assist the visitors to get the information and can also
provide troubleshooting when any error found in the voice recognition system while in
practice.
 Voice recognition system can also collect the information about what tourist/visitor looking
for when they use the application. It will help Daintree National Park management to know
more about the interests of visitors/tourists.
 Voice recognition technology is very precise and it delivers impressive performance.
Hence, implementation of voice recognition system can provide information whatever has
commanded from the visitor/tourists (Wood, Saunders & Bex 2015). Commands provide
the result within seconds.
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 Voice recognition system also able to work on the different languages. Visitors/tourists
from different countries can easily communicate through the voice recognition system and
collect the required information i.e. nearby places, hotels, restaurants etcetera.
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4. Summary
Voice recognition technology is an advanced technology that eliminates the language issues and
provides results and information on just voice command. Visitors can easily retrieve the
information by giving voice command on the software. After taking some assumption about the
technology, it has introduced. Daintree National Park official website provides information about
the visitors/tourists that, sometimes they are facing issues of getting information about the places
and general queries. Voice recognition system helps to prevent such issues
(Daintreerainforestinformation.com 2018). By using such technology visitors can easily collect the
information by giving the voice command. They don't need to call at hotels or places for the
information. Only voice command can provide all the information they wanted.
Importance of Voice Recognition Technology
This is an emerging technology that delivered extraordinary performance. whether it is using at the
industry, company or for individual. It provides the same results and works efficiently with
accuracy. These features can help Daintree National Park to improve their services and increase the
number of visitors (Highwaytraveller.com.au 2018). Voice recognition can also help Daintree
National Park to collect the information about searches and voice commands to better understand
the requirements and visitor’s interests.
Benefits of MacSpeech Scribe voice recognition system to the management are as followed
 The MacSpeech Scribe provides high of 99% accuracy while performing as an information
provider. It works on voice commands (Wu 2018, p. 175). Once anyone gives voice
command to the voice recognition software it quickly responds to it and provide relevantly
and required information.
 It can also help park staff and employees to seek visitor’s attraction by providing
knowledge about voice recognition software.
 Visitors can get the required information, that is only one voice command to go.
Implementation of voice recognition software can attract more visitors because it is able to
provide accurate result at any place.
 The MacSpeech Scribe voice recognition software is quite smart. It opens right at the time
when visitor/tourist ask help on the device or site.
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5. Project Management
Project management is required for achieving the expected results. It includes allocation of
resources and activities. Hence, it is necessary to find various activities and tasks for the
development of voice recognition technology in Daintree National Park. The project plan includes
almost every tasks and actions that help in getting desired output. It includes execution, controlling
and planning of activities. Effective project management helps to get the desired results. For
effective project management following steps are required and it can also help to develop the voice
recognition system for the Daintree National Park.
Figure 1: Project Management Workflow
(Source: Author, 2018)
Initiation
At the initial stage of project plan, project manager explained the plan, scope, objectives,
responsibilities and roles of each team member. These process helps project manager and
management to evaluate the issues and problems associated with the existing technology or
system. Evaluation is done on the basis of problem assessment. Further, the project manager
identifies the tasks that are important for the completion of project. Towards that project
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Initiating
Planning
Exectuing
Monitorin
g and
Controllin
g
Closing

management has been prepared a project proposal and provides regarding information to the team
members so that they will be aware of the objectives of the project.
Planning
In this process, the project manager provides overview of cost, risk, time and other problems that
could be seen while developing project activities. Towards that project manager prepared a
framework having information of cost and resources (Ferwerda 2014, p. 2). Resource allocation is
done by the project manager. Following steps are need to be followed by each team member so that
task execution can be done in proper way –
Figure 2: Project Planning Steps
(Source: Author, 2018)
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Project
scope
Project
schedule
Project
resources
Project
budget
and cost
Project
Quality
Project
Risk
Project
communic
ation

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SWOT analysis –
SWOT analysis helps Daintree National Park to implement new voice recognition system that
helps Daintree National Park to eliminate weaknesses and threads associated with the existing
technology. SWOT analysis also helps to identify Strengths, Weaknesses, Opportunities and
Threads of Daintree National Park.
Cost and Resource Structure
Administrative cost
Resource Name Work Start Finish Std. Rate Cost
Application programmer 24
hrs
Tue 02-10-
18
Thu 01-11-
18 $55.00/hr $1,320.00
Project manager (Technical) 24
hrs
Wed 26-09-
18
Tue 30-10-
18 $52.00/hr $1,248.00
Project manager 80
hrs
Mon 24-09-
18
Tue 06-11-
18 $57.00/hr $4,560.00
Developer 8 hrs Mon 15-10-
18
Mon 15-10-
18 $51.00/hr $408.00
System integrator 48
hrs
Tue 02-10-
18
Wed 24-10-
18 $59.00/hr $2,832.00
Quality assurance officer 32
hrs
Thu 25-10-
18
Wed 07-11-
18 $57.00/hr $1,824.00
Business Analyst 40
hrs
Mon 24-09-
18
Tue 06-11-
18 $53.00/hr $2,120.00
Project Budgeting
Resource name Total cost in $
Charges for server room modification $37,000.00
CAT 6a Patch Cable $825.00
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Apple Hardware $2,600.00
Total Cost
Resource name Total cost in $
Administrative cost 14312
Project Budgeting 42345
Total Cost (in $) 56657
Resource, time and cost structure
Task Name Duration Start Finish Resource Names Cost
Planning 15 days
Mon
24-09-
18
Fri 12-
10-18 $6,240.00
Identify the problem 2 days
Mon
24-09-
18
Tue
25-09-
18
Business Analyst, Project
manager $1,760.00
Prepare a proposal 2 days
Wed
26-09-
18
Thu
27-09-
18
Project manager, Project
manager (Technical) $1,744.00
Define duties of each
team 3 days Fri 28-
09-18
Mon
01-10-
18
Project manager $912.00
Identify existing
capacity 7 days Tue
02-10-
Wed
03-10-
Application programmer,
System integrator $1,824.00
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18 18
Planning face
completed 1 day
Thu
04-10-
18
Fri 12-
10-18 $0.00
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Design Phase
Task Name Duration Start Finish Resource Names Cost
Implement 1 day Mon 15-
10-18
Mon 15-10-
18 Developer $408.00
Increase the server
capacity 1 day Tue 16-10-
18
Tue 16-10-
18
System
integrator $472.00
Setup required 2 days Wed 17-
10-18
Thu 18-10-
18
System
integrator $944.00
Design phase
completed 3 days Fri 19-10-
18
Tue 23-10-
18 $0.00
Implementation Phase
Task Name Duration Start Finish Resource Names Cost
Install MacSpeech
Scribe recognition
application
1 day Wed 24-
10-18
Wed 24-
10-18 System integrator $472.00
Test the performance 1 day Thu 25-
10-18
Thu 25-
10-18
Project
manager,Quality
assurance officer
$912.00
Note the impact on the
server 1 day Fri 26-10-
18
Fri 26-10-
18
Quality assurance
officer $456.00
Note time is taken to
respond the query 1 day Mon 29-
10-18
Mon 29-
10-18
Quality assurance
officer $456.00
Provide practical
demonstration 1 day Tue 30-
10-18
Tue 30-
10-18
Project
manager,Project
manager (Technical)
$872.00
Take customer
feedback 1 day Wed 31-
10-18
Wed 31-
10-18 Business Analyst $424.00
Do changes
accordingly 1 day Thu 01-
11-18
Thu 01-
11-18
Application
programmer,Project
manager
$896.00
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Installation phase
completed 1 day Fri 02-11-
18
Fri 02-11-
18 $0.00
Training Phase
Task Name Duration Start Finish Resource Names Cost
Prepare training 1 day Mon 05-
11-18
Mon 05-11-
18 Business Analyst $424.00
Give training to team
members 1 day Tue 06-11-
18
Tue 06-11-
18
Business
Analyst,Project
manager
$880.00
Identify the issues 1 day Wed 07-
11-18
Wed 07-11-
18
Quality assurance
officer $456.00
Training phase
completed 1 day Thu 08-11-
18
Thu 08-11-
18 $0.00
HR Phase
Designation
Educational
Qualificatio
n
Professional
Experience
Number of
year
experience
in this
organization
Domain
Knowledge
Level
Communicatio
n Level
Application
programmer
B’Tech
(Computer
Science)
3 years 1 years Expert Expert
Project
manager
(Technical)
B’Tech
(Computer
Science)
3 years 2 years Professional Professional
Project
manager
M’Tech 15 years 5 years Professional Professional
Developer B’Tech
(Computer
Science)
3 years 2 years Expert Beginner
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System
integrator
B’Tech
(Electrical)
5 Years 3 years Expert Beginner
Quality
assurance
officer
MBA 5 Years 2 years Expert Expert
Business
Analyst
MBA in
marketing
6 years 4 years Professional Professional
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6. Milestone
24-09-18
27-09-18
30-09-18
03-10-18
06-10-18
09-10-18
12-10-18
15-10-18
18-10-18
21-10-18
24-10-18
27-10-18
30-10-18
02-11-18
05-11-18
08-11-18
0
5
10
15
20
25
30
Remaining Tasks Remaining Actual Tasks
Figure 3: Milestone
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7. GANTT Chart
ID Task
Mode
Task Name Duration Start Finish Predecessors Resource Names
0 Project1 34 days Mon 24-09-18Thu 08-11-18
1 1 Planning 15 days Mon 24-09-18Fri 12-10-18
2 1.1 Identify the problem2 days Mon 24-09-18 Tue 25-09-18 Business Analyst,Project manager
3 1.2 Prepare a proposal2 days Wed 26-09-18 Thu 27-09-18 2 Project manager,Project manager (Technical)
4 1.3 Define duties of each tem2 days Fri 28-09-18 Mon 01-10-18 3 Project manager
5 1.4 Identify existing capacity2 days Tue 02-10-18 Wed 03-10-18 4 Application programmer,System integrator
6 1.5 Planning face completed7 days Thu 04-10-18 Fri 12-10-18 5
7 1.6 Planning phase
completed
0 days Fri 12-10-18 Fri 12-10-18 6
8 2 Design 7 days Mon 15-10-18Tue 23-10-18 1
9 2.1 Implement 1 day Mon 15-10-18 Mon 15-10-18 Developer
10 2.2 Increase the server capacity1 day Tue 16-10-18 Tue 16-10-18 9 System integrator
11 2.3 Setup required 2 days Wed 17-10-18 Thu 18-10-18 10 System integrator
12 2.4 Design phase completed3 days Fri 19-10-18 Tue 23-10-18 11
13 2.5 Design phase
completed
0 days Tue 23-10-18 Tue 23-10-18 12
14 3 Instrallation and
Implementation
8 days Wed 24-10-18Fri 02-11-18 8
15 3.1 Install MacSpeech Scribe recognition application1 day Wed 24-10-18 Wed 24-10-18 System integrator
16 3.2 Test the performance1 day Thu 25-10-18 Thu 25-10-18 15 Project manager,Quality assurance officer
17 3.3 Note the impact on the server1 day Fri 26-10-18 Fri 26-10-18 16 Quality assurance officer
18 3.4 Note time taken to respond the query1 day Mon 29-10-18 Mon 29-10-18 17 Quality assurance officer
19 3.5 Provide practical demonstration1 day Tue 30-10-18 Tue 30-10-18 18 Project manager,Project manager (Technical)
20 3.6 Take customer feedback1 day Wed 31-10-18 Wed 31-10-18 19 Business Analyst
21 3.7 Do changes accordingly1 day Thu 01-11-18 Thu 01-11-18 20 Application programmer,Project manager
22 3.8 Installation phase completed1 day Fri 02-11-18 Fri 02-11-18 21
23 3.9 installation
phase completed
0 days Fri 02-11-18 Fri 02-11-18 22
Business Analyst,Project manager
Project manager,Project manager (Technical)
Project manager
Application programmer,System integrator
12-10
Developer
System integrator
System integrator
23-10
System integrator
Project manager,Quality assurance officer
Quality assurance officer
Quality assurance officer
Project manager,Project manager (Technical)
Business Analyst
Application programmer,Project manager
02-11
M T W T F S S M T W T F S S M T W T F S S M T W T F S S M T W T F S S M T W T F S S M T W T F
24 Sep '18 01 Oct '18 08 Oct '18 15 Oct '18 22 Oct '18 29 Oct '18 05 Nov '18
Figure 4: GANTT chart
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8. PERT CHART (Program Evaluation Review Technique)
This chart provides graphical representation of project’s timeline. PERT chart divides individual
tasks of project for evaluation (Nas 2016). The graphical representation provides overview of tasks
such as task, resource type, cost. PERT (Program Evaluation Review Technique) chart also
provides information about key activities along with their sub-activities.
Figure 5: Pert Chart
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9. Conclusion
The project plan is provided overall information about the effects and advantages of
implementation of voice recognition system at Daintree National Park. It is important to implement
new technology at the tourist places because visitors/tourists attracted to the advanced
technologies. Voice recognition technology found effective and popular when it comes to
delivering assistive performance. In the project plan new software MacSpeech Scribe has
introduced that provide features such as voice command assistance, recommendations etcetera.
Implementation of new voice recognition software enabled user to collect required information
without surfing the internet, checking website or call to the site.
Further, project planning has developed. It is important for getting estimated cost and resources
that are involved in project. In addition, time required to complete each task has also identified
using Gantt chart (a project planning tool). After estimating time, cost and resources, project
manage allocated duties and tasks to each team member. Project managed played an important role
to complete the task on time as project manager communicated with the team members on regular
basis.
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References
Conde, T, Gonçalves, ÓF & Pinheiro, AP 2018, Stimulus complexity matters when you hear your
own voice: Attention effects on self-generated voice processing, International Journal of
Psychophysiology.
Ferwerda, J 2014, Cost-benefit analysis. Chapters, 5, pp. 1-4.
Harrison, F & Lock D 2017, Advanced project management: a structured approach. Routledge.
Highwaytraveller.com.au, 2018, ‘Australian Towns and Highways’, In Australian Towns and
Highways, < http://highwaytraveller.com.au/highways >.
Kendrick, T 2015, Identifying and managing project risk: essential tools for failure-proofing your
project. Amacom.
Saunders, DR, Bex, PJ, Rose, DJ & Woods, RL 2014, Measuring information acquisition from
sensory input using automated scoring of natural-language descriptions, PloS one.
Wood, RL, Saunders, DR & Bex, P 2015, Measuring Information Acquisition Using Free Recall,
U.S. Patent Application.
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Written Report
1. Executive Summary
The report is focused on the showing impact of MacSpeech Scribe voice recognition software
implementation in Daintree National Park. The report is also provided brief information about cost
benefits after implementing MacSpeech Scribe in Daintree National Park. Towards that,
justification is also provided on the implementation of MacSpeech Scribe. The report has also
covered the steps that are important for non-technical staff. For that, a work breakdown structure is
developed in the way to provide employee's overview of their work and tasks along with the sub-
tasks. The work breakdown structure is effective because of its feature of providing time-efficiency
while completing tasks.
The non-technical team members are focused on the report where their tasks, roles and
responsibilities are justified. To overcome the risks and vulnerabilities, precautions are also
considered so that risk rate can be minimized. To make it more accurate, post-implementation plan
is explained that provide way to mitigate and remove the risk changes in the project.
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2. Introduction
The report is focused on the execution of MacSpeech Scribe voice recognition software in Daintree
National Park. The report is also covered the impacts that could be seen after implementation of
voice recognition software for customer services and assistance. Daintree National Park is known
for its beauty and natural attraction that make an attractive destination and visiting place of
Australia. The report is analyzed the cost benefits that could be seen after the implementation of
voice recognition system. This report has also covered the tasks, rules and responsibilities of non-
technical team members including control measures at every step of the plan. These steps are
important because they could reduce the chances of risks and further, precautions are also provided
that covered the steps that are important to take.
The work breakdown chart is also prepared to provide information about tasks and sub-tasks to the
non-technical team members. The report is focused on the collection of cost-related information.
Costs that are needed to complete the scheduled tasks and sub-tasks. Further, post-implementation
plan and risk assessment are also created that provide overview of risks and related precautions.
Control measured are also performed at each step of the plan.
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3. Cost-Benefit Analysis
The cost-benefit analysis provided explanation of detailed project plan that includes cost of each
task. The assumption has made on the Daintree National Park visitor’s number and that is 120
visitors/day. Daintree National Park provides accommodation and travelling facility. There are
natural ponds located in forest terrain and animal safari is also provided to the visitors. These
facilities will add more benefits. The vehicle parking and restaurants are also provided more
benefits. For all these facilities from travelling to accommodation and food to parking, visitors
need to pay $70/person. The overall monthly sale is estimated to be 261170 $
TOTAL COST
COST BENEFIT ANALYSIS
Total Expenses Per tourist
Total
revenu
e 261170
3072.5
88
Less:
Total
Cost 119675
1407.9
41
Expect
ed
Profit 141495
1664.6
47 54%
Revenue items
Per
mont
h($)
Online Ticket Sales
1045
70
parking 4000
Cafetaria
3400
0
Jungle safari charges 2800
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Camping
1500
0
Other Faciltiies
1680
0
Accommodation
8400
0
Total
2611
70
In the project plan, non-technical persons are selected because they are helpful in execution of plan
and activities. Business analyst is important for the project because they can provide positive or
negative impact of implementing voice recognition system in Daintree National Park. Where the
business analyst is required as they can provide report of expenses and costs. Guidelines are
provided to the project manager via administrative office. Administrative office also coordinated
with the team members for completing the activities. Towards that Administrative office also
organized meetings and pieces of training to discuss the project costing, project planning and
project resources and administrative officer is important because they formulate a communication
channel that helps to function the tasks and activities.
Further, project manager manages the resources that are required to accomplish the task and data
entry office helps to get the cost related information. Developers help to install MacSpeech Scribe
in Daintree National Park. System integrator installs the hardware and software that are related to
the voice recognition technology. It is also increased the server capacity. For providing voice
recognition technology training to the employees, trainers are similarly required who has the
complete knowledge of voice recognition technology.
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4. Managing the project
Project management is required in this report because it provides way to develop an effective and
feasible plan. Project management included allocation of resources and planning of activities.
These processes can help to accomplish settled result. Finding new tasks and activities for the
development of voice recognition technology is also required. Project management includes
overview of activities, planning and executions. Effective project management can be produced by
using various tools and techniques (Kerzner & Kerzner 2017). It could help in implementation of
MacSpeech Scribe voice recognition software in Administrative office. Management of all the
activities and resources are also required to avoid fatigue in project. The planning is done by
project manager, as they have overall information that is required in the project management.
Hence, project manager assigned roles and tasks to each employee. To plan accordingly, project
management use tools and techniques i.e. cost-benefit analysis, Gantt chart and critical path
analysis (Harrison & Lock 2017). After using all these tools and techniques, breakdown structure is
prepared for providing information about duties that need to be done by the employees.
1. Risk assessment
2. Project integration
3. Cost management
4. Time management
5. Quality management
6. Communication management
Above mentioned are the key area that is considered while implementing MacSpeech Scribe voice
recognition software in Daintree National Park.
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Work Breakdown Structure
Figure 6: Work Breakdown Structure
(Source: Author, 2018)
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Monitoring, Review, and Evolution
Activity monitoring is an important process as it provides way to accomplish project target before
the deadline. Monitoring of cost, risk, performance and time could decrease the chances of wastage
of costs and resources. Accurate completion of project is depended upon the process of measuring
controls (Marchewka 2014). Towards that, project manager analyzes collected reports and
effectively implement control measures at every stage of project.
For successful completion of project, some steps are needed to be considered and these are as
followed –
Scheduling
Scheduling of all activities is required to complete tasks on or before deadlines. Activities and sub-
activities are also needed to get scheduled (Moyle et al. 2014, p. 1040). Hence. Timetable of
activities is mandatory if an effective output is required.
Budgeting
Proper budgeting of each task should be prepared which is having detail of cost required to
complete each task. Budgeting help to minimize overall expenses and calculate the necessary
expenses.
Quality of the output
Every project is required an effective and quality of output. For that, quality check at every stage
should be done properly to get efficient task and activity output (Pelosi et al. 2014, p. 64).
Developing a proper communication channel
Administrative officer develops a communication channel between workers/employees and team
leaders. This communication channel help employees to get information whenever wanted
(Kendrick 2015). Communication between team lead and employee can reduce the chances of
errors in operation.
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5. Implementation Plan
Activities Time Cost Resources Allocated
1st Week
Preparing Project Proposal 1 day $800 Computers and external drives
Drafting Project Charter 1 day $900 Computers and external drives
Defining roles and responsibilities of the
team members
1 day $1,000 Computers, projectors, and
external drives
Evaluating the existing capacity 2
days
$800 Computers and external drives
Presenting the draft to the stakeholders 1 day $2,500 Computers, projectors, and
external drives
2nd Week
Evaluating the harware and software
requirement
1 day $800 Computers and external drives
Enhancing Server capacity 3
days
$23,000 Network cables and other
equipment
Identifying the vendor for procuring
hardware
1 day $600 Computers
Purchasing the new hardware 1 day $2,200 CAT 6a Patch Cable
3rd Week
Installing MacSpeech Scribe Software 1 day $3,000 Computers
Testing the performance 1 day $5,500 Computers
Evaluating the time taken to respond to
the queries
1 day $1,800 Computers
4th week
Providing practical demonstration to the
visitors
2
days
$5,000 Computers
Requesting 20 visitors to use the
application
1 day $1,800 Leaflets, Information guides
Taking feedback for evaluating the
results
1 day $2,300 Hard copies of questionnaires
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5th week
Making changes according to the
feedback received
2
days
$6,000 Computers and external drives
6th week
Defining training needs 2
days
$2,800 Computers and external drives
Preparing appropriate training modules 3
days
$1,800 Computers and external drives
7th Week
Providing training to the staff 4
days
$13,000 Computers, and projectors
8th week
Conducting tests 3
days
$6,500 Computers
9th Week
Evaliuating performance and identifying
further training requirements
4
days
$3,800 Computers, hard copies of
answer keys
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6. Risk management plan
Types of
Risks Risk Evaluation Impact Risk Management Techniques
Time Delays in completing the activities High
Deadline provided to for the
completion of priority-based
tasks
Delays in executing priority-based
tasks High
Preparing and maintaining
appropriate time table by listing
all the activities
Providing insufficient time for
completing the tasks High Providing accurate training and
write down all the requirements
Cost Wastages of resources High Allocating only the required
resources
Loss due to theft and fire High Adequate supervision of the
work performed
Loss due to natural disaster High Taking help of insurance
companies
Quality Reduced quality of work due to in-
experienced staff High Providing adequate training
before commencing the tasks
Improper quality checks High Proper control measures have to
be implemented at all levels
Purchasing inferior quality
hardware High Proper checks to be made before
purchasing the hardware
Improper evaluation of software
requirements High
IT manager should make the
final assessment after checking
all the reports
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7. Post-Implementation Plan
Activities Time Cost Resources Allocated
Evaluating the harware and software
requirement 1 day $800
Computers, access to server
and external drives
Updating Dragon NaturallySpeaking
application monthly 2 days $2,400 Computers
Testing the performance quarterly 1 day $1,100 Computers
Evaluating the time taken to respond to the
queries 1 day $2,100 Computers
Taking feedback from customers daily for
evaluating the performance 1 day $1,600
Computers and external
drives
Making changes according to the feedback
received 2 days $6,000
Computers and external
drives
Updating the server monthly 2 days $2,800
Computers and external
drives
Providing new updates to the employees
regarding the changes in the application 3 days $5,800 Computers, and projectors
To execute a project plan it is very important to plan activities that need to perform. MacSpeech
Scribe voice recognition system installation has done in Daintree National Park (Hudson & Laken.
2015, p. 255). To better perform the voice recognition system after installation it is important to
schedule activities. Performance and efficiency of installed hardware, software and server are
dependent on the regular control measures (Martinelli & Milosevic 2016). It also enhanced the
performance of installed voice recognition system. Towards that, customer feedbacks can also be
helpful to improve the performance of voice recognition software (Wang et al. 2018). Developers
can further update the software on the basis of feedbacks so that customer services can be
improved.
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References
Candini, M, Zamagni, E, Nuzzo, A, Ruotolo, F, Iachini, T & Frassinetti, F 2014, Who is speaking?
Implicit and explicit self and other voice recognition. Brain and cognition, pp. 112-117.
Daintreerainforestinformation.com 2018, ‘Daintree National Park’, In
Daintreerainforestinformation.com, <
http://www.daintreerainforestinformation.com/About_Daintree.html >.
Duncan, PJ, Mohammed, DY & Li, FF 2014, ‘Audio Information Mining–Pragmatic Review,
Outlook, and a Universal Open Architecture’, Audio Engineering Society Convention, vol. 136,
pp. 201.
Galy, E & Sauceda, MJ 2014, ‘Post-implementation practices of ERP systems and their
relationship to financial performance’, Information & Management, vol. 51, pp. 310-319.
Hudson, SM & Laken, MA 2015, Use of a PERT Chart to Improve Efficiency of the
Dissertation, Nursing education perspectives, pp. 257-258.
Kerzner, H & Kerzner, HR 2017, Project management: a systems approach to planning,
scheduling, and controlling, John Wiley & Sons.
Marchewka, JT 2014, Information technology project management. John Wiley & Sons.
Martinelli, RJ & Milosevic, DZ 2016, Project management toolbox: tools and techniques for the
practicing project manager, John Wiley & Sons.
Moyle, BD, McLennan, CLJ, Ruhanen, L & Weiler, B 2014, Tracking the concept of sustainability
in Australian tourism policy and planning documents, Journal of Sustainable Tourism, pp. 1037-
1051.
Nas, TF, 2016, Cost-benefit analysis: Theory and application, Lexington Books.
Pelosi, MJ, Brown, MS, Dirska, H & Assadullah, MM 2014, ‘Efficient Work Team Scheduling:
Using Psychological Models of Knowledge Retention to Improve Code Writing
Efficiency’, Journal of Systemics, vol. 12, pp. 62-65.
Wang, X, Xu, Y, Hu, H, Liu, M & Li, G 2018, Feedback-based Metric Learning for Activity
Recognition. Expert Systems with Applications.
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Wu, D 2018, ‘Online position recognition and correction method for sports athletes’, Cognitive
Systems Research, vol. 52, pp. 174-181.
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