Voice Recognition System Implementation in Daintree National Park: A Project Plan and Written Report

Information System Project
-Management
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Table of Contents
Project Plan.................................................................................................................................................6
1. Executive summary..............................................................................................................................6
2. Introduction.........................................................................................................................................7
Deploying advanced voice recognition system in Daintree National Park...........................................7
3. Assumptions........................................................................................................................................9
4. Summary............................................................................................................................................11
Importance of Voice Recognition Technology...................................................................................11
Benefits of MacSpeech Scribe voice recognition system to the management are as followed.........11
5. Project Management.........................................................................................................................12
Cost and Resource Structure.............................................................................................................14
Design Phase......................................................................................................................................17
Implementation Phase.......................................................................................................................17
Training Phase...................................................................................................................................18
6. Milestone...........................................................................................................................................20
7. GANTT Chart......................................................................................................................................21
8. PERT CHART (Program Evaluation Review Technique)......................................................................22
9. Conclusion.........................................................................................................................................23
Written Report..........................................................................................................................................24
1. Executive Summary...........................................................................................................................24
2. Introduction.......................................................................................................................................25
3. Cost-Benefit Analysis.........................................................................................................................26
4. Managing the project........................................................................................................................28
Work Breakdown Structure...............................................................................................................29
Monitoring, Review, and Evolution...................................................................................................30
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5. Implementation Plan.........................................................................................................................31
6. Risk management plan......................................................................................................................33
7. Post-Implementation Plan.................................................................................................................34
References.................................................................................................................................................35
List of Figures
Figure 1: Project Management Workflow.....................................................................................10
Figure 2: Project Planning Steps....................................................................................................11
Figure 3: Milestone........................................................................................................................16
Figure 4: GANTT chart.................................................................................................................17
Figure 5: Pert Chart.......................................................................................................................18
Figure 6: Work Breakdown Structure............................................................................................25
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Project Plan
1. Executive summary
The focus of the report is to execute voice recognition technology to Daintree National Park. The
Daintree National Park has located far north Queensland. This is one of the most attractive places
in Australia. Daintree National Park is famous due to its ancient ecosystem. Thousands of
tourists around the world visit this destination and spend their relief time. Tourists found it more
attractive due to its natural attractions and ancient ecosystem. Though tour managers and
management team provide various facilities to the tourists the management required more
advanced technology for visitors that provide accurate navigation, information system and
recommendations. Hence, management deliberated MacSpeech Scribe (a voice recognition
system) to improve the customer or tourist services. The features of MacSpeech Scribe enabled
users to get information just by giving the voice command.
Further, PERT chart, Gantt chart and Milestone are used for analysis of process. Management
tools are used to overcome the management issues. PERT chart and Gantt chart are used to
analyze the required time period, applied costs and employee duty management. For better
understand the resources and cost, project plan has created.
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2. Introduction
The main focus of the research is to implement an advanced voice recognition system to provide
services to the tourists. Voice recognition system, MacSpeech Scribe introduced at the place of
existing technology using at the Daintree National Park. The tourist attraction is the motto of the
Daintree National Park management team. The report is also provided with the overview and
impact of the implementation of an advanced voice recognition system (Galy & Sauceda 2014, p.
315). Further, assumptions and justification are provided on the advance MacSpeech Scribe. The
report has also explained the importance of project management, how and why it is important for
effective management?
The report further provided information about the cost structure that helps in getting detail about
the utilization of the resources. Project team is created to achieve the requirements of project.
They further grouped as per their duties and time. Effective duty and time allocation are provided
successful completion of the project. In the end, PERT, Gantt chart and milestone are prepared to
get overall information about the time that is required for completion of each activity.
Deploying advanced voice recognition system in Daintree National Park
Daintree National Park located is famous for its natural attraction and ancient ecosystem. It is
allocated far North Queensland in Australia. Daintree River and Mossman Gorge are also located
at the ends of the national park. Visitors/tourists attracted to its natural beauty and rainy forest
terrains. Where the visitors can take a walk and swim also. Apart from all these areas and places,
tourists get more attracted from the range of boardwalks and beaches that are untouched. These
places are found after crossing the Daintree River.
There are several more attractive places that can attract the new and existing visitors. Reason
behind the tourist attraction is the biodiversity of Daintree National Park. On the way to increase
the number of visitors, Daintree National Park should implement the voice recognition system
that could help them to attract number of customers and provide customer services in a better
way.
Although, Daintree National Park using advanced technologies to provide assistance to the
visitors/tourists implementation of voice recognition system could increase the interest of visitors
and tourists (Candini et al. 2014, p. 113). Voice recognition software is advanced and reliable
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hence it will help Daintree National Park to advance their customer services and online
assistance system.
3. Assumptions
The research is focused on the implementation of voice recognition technology in Daintree
National Park. Existing assistive technology is a required enhancement. The reason behind the
implementation of voice recognition system is to attract tourists towards the Daintree National
Park. Voice recognition system is effective and reliable when it comes to providing accurate
assistance to the site visitors (Duncan, Mohammed & Li 2014, p. 201). Existing technology
doesn't have the feature of providing service on call. While in voice recognition system enable
tourist to get required information just by using voice commands. voice recognition system can
provide information about nearby places, services and navigation services (Conde, Gonçalves &
Pinheiro 2018). Hence, the following assumptions are made on the basis of developing service
system by implementing voice recognition system.
Voice recognition is based on the human voice decoding system, where human voice decoded by
the system and converted into the command. Some assumption towards this are as followed:
 As the technology is based on the voice command, so that the visitor/tourist can easily
retrieve the required information just by giving voice command to the voice recognition
device (Saunders et al. 2014). Voice recognition technology eliminates the issue of
searching information and provides user-friendly way to get the information.
 Training sessions for accurately using voice recognition technology is given to the staff
and employees. It is important because only employees are those who interact with the
tourists/visitors. They can easily assist the visitors to get the information and can also
provide troubleshooting when any error found in the voice recognition system while in
practice.
 Voice recognition system can also collect the information about what tourist/visitor
looking for when they use the application. It will help Daintree National Park
management to know more about the interests of visitors/tourists.
 Voice recognition technology is very precise and it delivers impressive performance.
Hence, implementation of voice recognition system can provide information whatever
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has commanded from the visitor/tourists (Wood, Saunders & Bex 2015). Commands
provide the result within seconds.
 Voice recognition system also able to work on the different languages. Visitors/tourists
from different countries can easily communicate through the voice recognition system
and collect the required information i.e. nearby places, hotels, restaurants etcetera.
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4. Summary
Voice recognition technology is an advanced technology that eliminates the language issues and
provides results and information on just voice command. Visitors can easily retrieve the
information by giving voice command on the software. After taking some assumption about the
technology, it has introduced. Daintree National Park official website provides information about
the visitors/tourists that, sometimes they are facing issues of getting information about the places
and general queries. Voice recognition system helps to prevent such issues
(Daintreerainforestinformation.com 2018). By using such technology visitors can easily collect
the information by giving the voice command. They don't need to call at hotels or places for the
information. Only voice command can provide all the information they wanted.
Importance of Voice Recognition Technology
This is an emerging technology that delivered extraordinary performance. whether it is using at
the industry, company or for individual. It provides the same results and works efficiently with
accuracy. These features can help Daintree National Park to improve their services and increase
the number of visitors (Highwaytraveller.com.au 2018). Voice recognition can also help Daintree
National Park to collect the information about searches and voice commands to better understand
the requirements and visitor’s interests.
Benefits of MacSpeech Scribe voice recognition system to the management are as followed
 The MacSpeech Scribe provides high of 99% accuracy while performing as an
information provider. It works on voice commands (Wu 2018, p. 175). Once anyone
gives voice command to the voice recognition software it quickly responds to it and
provide relevantly and required information.
 It can also help park staff and employees to seek visitor’s attraction by providing
knowledge about voice recognition software.
 Visitors can get the required information, that is only one voice command to go.
Implementation of voice recognition software can attract more visitors because it is able
to provide accurate result at any place.
 The MacSpeech Scribe voice recognition software is quite smart. It opens right at the
time when visitor/tourist ask help on the device or site.
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