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VRT (Voice Recognition Technology) Implementation in Tasmania's Wilderness: A Project Management Plan

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Added on 2024/07/03

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This project report analyzes the implementation of Voice Recognition Technology (VRT) in Tasmania's wilderness, aiming to enhance visitor experience and generate revenue. It includes a detailed cost-benefit analysis, project management plan, implementation strategy, and post-implementation plan. The report highlights the use of Dragon Naturally Speaking software, SWOT analysis, Gantt chart, and PERT chart for effective project management. It also addresses risk management and stakeholder engagement.

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CIS8010
Information Systems Project Management
Assessment 3
Student Name: Maninder Singh
Student ID: 16333
1

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Contents
Executive summary......................................................................................................................... 3
Introduction......................................................................................................................................4
Assumptions.................................................................................................................................... 6
Summary..........................................................................................................................................8
Project management.........................................................................................................................9
Cost and Resource Structure:.........................................................................................................11
Milestones:.....................................................................................................................................18
GANTT CHART & PERT............................................................................................................ 19
Conclusion..................................................................................................................................... 21
Written Report............................................................................................................................... 23
Executive Summary.......................................................................................................................23
Introduction....................................................................................................................................24
Cost-benefit analysis......................................................................................................................25
Managing the Project..................................................................................................................... 27
Implementation Plan...................................................................................................................... 30
Post-implementation Plan.............................................................................................................. 32
Conclusion..................................................................................................................................... 33
References......................................................................................................................................34
Appendix........................................................................................................................................35
List of Figures
Figure 1: Voice recognition software..............................................................................................6
Figure 2: Project Planning.............................................................................................................10
Figure 3: Milestone........................................................................................................................18
Figure 4: Gantt Chart..................................................................................................................... 19
Figure 5: Pert.................................................................................................................................20
2

Executive summary
The crucial purpose of this assessment is to apply (VOT) VRT (voice recognition technology) in
Tasmania's wilderness. Tasmania’s wilderness is Highly admirable places in the Australia
highways. Many visitors came here to spend their leisure time. There are many facilities which are
provided by Tasmania. Visitors can enjoy tacking, camping, dinner at the beach site. There are
many other facilities which are provided by Tasmania. The management wants to add new
technology to Tasmania to enhance their services. So, they added a VRT (voice recognition
technology). The management wants to enhance the services by providing VRT (voice recognition
technology) to the visitors so that the visitors get better services.
The management uses some project management tools such as Gantt chart, PERT and Milestone
for doing a detailed analysis of the project. The PERT and the Gantt chart are used so that all the
activities will perform on time. These tools are used to measure an exact time which is utilized by
each task. A proposal is prepared which includes the involved cost along with the resources. The
manager will define the responsibilities of each team member. HR requirements and financial
modelling are done to provide an estimated idea about the cost and the resources.
3

Introduction
The main motive of this report is to improve the services of Tasmania’s wilderness. A VRT (voice
recognition technology) is applied to improve the services. The existing technology of the
Tasmania wilderness is updated. This report defined the benefits of using VRT (voice recognition
technology) in Tasmania’s wilderness. The system is updated so that the number of tourists attracts
towards the Tasmania wilderness. It explains a detail introduction of the implementation of the
VRT (voice recognition technology) in the Tasmania wilderness. The system contains a voice
recognition software i.e. Dragon naturally speaking. The dragon naturally speaking application is
integrated with the existing system by taking some hypothesis and also justifies each and every
assumption. A project plan is formed which explain the importance of project management. Swot
analysis is used to manage the project efficiently.
Scope. Resource and cost are determined and a proposal is prepared that defines cost and resource
structure. The proposed plan shows the resource and the cost that is involved in the project. A
project team is prepared after examination the requirement. After analysis, all the need, resources,
responsibilities are assigned to individually team member. A proper project management is
necessary for project completion. Gantt, milestones and the PERT have been created in order to
measure the actual time required by each activity.
4

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VRT (voice recognition technology) in Tasmania’s wilderness
Tasmania’s wilderness is a most attractive place on the Australia highway. This tourist place is
careful for this study. Many visitors came here to spend their leisure time. There are many facilities
which are provided by Tasmania. Visitors can enjoy tacking, camping, dinner at the beach site.
There are many other facilities which are provided by the Tasmania wilderness (Wilpon, et. al.,
2015).
5

Assumptions
The VRT (voice recognition technology) is implemented in the Tasmania’s wilderness to improve
the services. The existing technology is updated so that number of visitors came to visit the
Tasmania’s wilderness. Voice recognition provides many benefits as well as better services to the
visitors. In this updated system, the visitors only need to give a speech command. The visitors
provide a speech command to information search like a nearest hotel, cafe, hotel, place etc. for
introducing VRT (voice recognition technology) and to update the system following assumption is
made. The following assumptions are made which helps in the implementation of the voice
recognition application in the system (Verizon, 2018).
Figure 1: Voice recognition software
Source: (IT Factory, 2016).
The voice recognition is used to identify the words in the spoken language. It is a biometric
technology the voice recognition is the technology that understands and received the words and
carries the spoken commands. It allows the visitors to interact with the system simply by speaking
languages. Following is the assumption made while implementing the voice technology:
 The visitors just need to provide a voice command to search any information like tourist
place, hotel, cafe etc. The customer or tourist can easily find any information just by
providing a voice command. Many time, the visitors face issues while searching the
information so by introducing the VRT (voice recognition technology) in the system, this
issues are resolved (The State of Queensland, 2018).
6

 A language translator is used in the system as it helps to translate any language in the
visitor’s language. Many visitors form different country are cam to visit the place. So a
translator is installed to remove the language barrier. It converts forty plus languages. The
customer just provides a spoken command (Trojanowska and Dostatni, 2017).
 A training is provides to the staff member so that the team or staff member can understand
the importance of VRT (voice recognition technology) in the system. The training is
important because only the staff member will interact with the customer or visitors. So the
staff member will explain the importance of the VRT (voice recognition technology) to the
customers (Samset and Volden, 2016).
 When the visitors search any information that the system server will save all the
information. This helps to improve the services. When the user searches any information,
it’s all data will save. In this way, the system knows the user interest so according to the
user interest, the system will be updated.
 The voice recognition provides a specific and clear information as compared to the web
browsing. For examples, user wants to search about Tasmania’s wilderness then the user
has to provide a command in speaking the language and the system recognizes only the
relevant information to the user.
 The system will update based on the user feedback so it help to enhance the services.
7

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Summary
A VRT (voice recognition technology) is implemented in the Tasmania’s wilderness. It overcomes
the issues which are faced during the daily life. It enhanced the performance and the services
provided by the Tasmania’s wilderness. The tourist can easily use this application just by giving a
voice command. Some assumptions are defined for proper implementation of the technology.
When a user searches any information, they need to speak words then the system provides the
relevant information to the user. The system provides exact and accurate information to the
customer. The user need not to take help after the assistance desk for the small-small query. This
system provides all information to the user in just a minute (Tourism Australia, 2018).
Importance of VRT (voice recognition technology):
Voice recognition is popular in the tourist and travels. Many organization, industries and individual
use this technology and this technology add many benefits to the system. The technology improves
services of the Tasmania’s wilderness website. It provides all the information whenever the user
wants. The system understands and interprets the user query and providers services to the user.
The advantages of using Dragon naturally speaking software in the system:
 It saves the visitor’s time because when the user opens the system, the application opens
automatically.
 The user has to provide only the specific command then the system will show information
relevant to the user query.
 The system support forty plus language including English, Hindi, Italian, French etc. So
this helps to remove the language hurdle. It is a fast way to access any information.
 The staff member explains the technical features to the visitors. It helps to improve the
services of the Tasmania’s wilderness.
8

Project management
The project management is necessary to progress a feasible schedule or plan for the actions and
defines roles and allocate resources to the team member. It is an essential phase to get the desired
output. It is necessary to a project management plan because it helps in to find different activities
and task connected to the VRT (voice recognition technology) in the Tasmania’s wilderness. It is a
setoff process steps from the early phase to the development, then implementing and supervisory
activity. The following phases are considered to implement VRT (voice recognition technology) in
the system. The following steps explain that how the project helps in overall management to
develop the voice recognition in the system.
Initiation:
This is one of the important stages of project planning as a project proposal is prepared for
explaining the timeframe, vision and deliverables. The expected level of quality of the output is
explained to the team and the stakeholders are provided the information connected to the budget
and the time period required for completing the project. Additionally, a project charter is also
prepared for describing the roles and responsibilities of each team member and a detailed
implementation plan. The objective of preparing the project charter is to explain the project
objectives and expected deliverables to the team. The stakeholders have also explained the
outcome of implementing the VRT (voice recognition technology) and the estimated revenues that
can be generated by using this technology (Shahabi, et. al., 2014).
Planning:
The project planning involves drafting a detailed set of plans for completing the project activities
and these activities are divided among the team depending on the type of job role. The project
planning document enables the Project Manager to manage the costs and the risks involved during
the course of the project. The cost and resource plan help to organise and coordinate the activities
effectively and also to identify those areas in which the conflict may occur.
9

Figure 2: Project Planning
Source: (Free Management Books, 2018)
Preparing SWOT Analysis:
SWOT analysis is a management tool which is prepared for ascertaining the strengths and
weaknesses of the Tasman Wilderness for using voice recognition application in its operations.
The tool will also help to ascertain the opportunities that can be utilised for overcoming the threats
and weaknesses. The management will be able to know the actual position of the tourist destination
in relation to various competitors along with evaluating the competitors’ position in the market. All
these information can be used while developing business strategies as well as ascertaining the best
possible ways of increasing competitiveness and generate more revenues (Beloborodko, et. al.,
2015).
10

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Cost and Resource Structure:
Administrative cost:
Project Budgeting:
Total cost:
Administrative cost 481900
Project Budgeting 37768
Total Cost 519668 (in $)
11

The project budgeting is essential as it enables to identify the cost centres accurately and hence, the
Project Manager will be able to plan the resources that have to be procured. Also, the price at which
the materials can be procured can also be planned which helps to minimise the overall expenses
incurred towards implementation of the VRT (voice recognition technology) in the Tasman
Wilderness. The above figure illustrates the expected costs for implementing the project and it also
includes the salary that has to be paid to the team members. The above-mentioned expenses are
necessary in order to use Dragon Naturally Speaking application. For instance, the server room has
to be modified because the existing server capacity does not support the additional load. Hence, the
hardware and patch cable requirements have been specified for arriving at the actual expenses that
may have to be incurred for modifying the server. Similarly, the salary details of the team members
are provided depending on their job roles and number of hours required by the team members to
complete their assigned tasks (Fleming and Koppelman, 2016).
Financial Modelling:
Resource, cost and time Structure:
1. Planning phase:
12

2. Implementation phase:
3. Installation Phase
13

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4. Training phase
14

HR requirements:
The other requirements are:
1. Responsiveness
2. Provides current and accurate information
3. Positive attitude
4. Attentive and punctual in all meeting
16

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The HR requirement has been illustrated in the above table by defining the educational
qualification and professional experience required for the project. The requirements have been
prescribed after evaluating the nature and type of job that has to be performed and the level of
expertise required for completing the project activities on time. Another requirement that has been
considered is the total number of years the team members have worked with Tasman Wilderness.
This is essential as they will have complete knowledge regarding the functioning of the
organisation and the actual requirement of the project. For instance, the professional expertise of
the Project Manager ensures that all the issues faced by the team are resolved quickly. Also, the
Project Manager will be able to design the alternative plans effectively because of the extensive
knowledge of both the organisation as well as the experience of handling the projects.
17

Milestones:
ID Task
Mode
Task Name Duration Start Finish Predecessors Resource Names Cost
0 Project1 53 days Wed 03-10-18 Fri 14-12-18 $53,960.00
1 1 Planning 21 days Wed 03-10-18 Wed 31-10-18 $14,000.00
2 1.1 Prepare a proposal 6 days Wed 03-10-18 Wed 10-10-18 Project Manager $3,840.00
3 1.2 Drafting Project Charter 5 days Thu 11-10-18 Wed 17-10-18 2 Business Analyst $3,600.00
4 1.3 define duties to each team
member
4 days Thu 18-10-18 Tue 23-10-18 3 Project Manager $2,560.00
5 1.4 identify the existing capacity2 days Wed 24-10-18 Thu 25-10-18 4 Technical Offi cer $1,120.00
6 1.5 Identigy existing problem 4 days Fri 26-10-18 Wed 31-10-18 5 Business Analyst $2,880.00
7 1.6 Planning phase completed 0 days $0.00
8 2 Installation 39 days Wed 03-10-18 Mon 26-11-18 $30,280.00
9 2.1 Installing Dragon
NaturallySpeaking software
3 days Wed 03-10-18 Fri 05-10-18 Application
Programmer
$2,400.00
10 2.2 Test the performance 6 days Mon 08-10-18 Mon 15-10-18 9 Application Programmer,IT manager$8,160.00
11 2.3 Evaluat the time taken to
respond the queries
4 days Tue 16-10-18 Fri 19-10-18 10 Technical Offi cer $2,240.00
12 2.4 Identify the impact on the server3 days Mon 22-10-18 Wed 24-10-18 11 Systems Integrator $2,160.00
13 2.5 Provid practical
demonstration to the user
7 days Thu 25-10-18 Fri 02-11-18 12 Data Entry Offi cer $4,200.00
14 2.6 Requesting 20 visitors to
use the application
6 days Mon 05-11-18 Mon 12-11-18 13 Data Entry Offi cer $3,600.00
15 2.7 Take the feedback to
evaluate the results
6 days Tue 13-11-18 Tue 20-11-18 13,14 Business Analyst $4,320.00
16 2.8 Make changes according to
the feedback received
4 days Wed 21-11-18 Mon 26-11-18 14,15 Application
Programmer
$3,200.00
17 2.9 Implementation phase
completed
0 days $0.00
18 3 Training 14 days Tue 27-11-18 Fri 14-12-18 16 $9,680.00
19 3.1 Explain the training needs 2 days Tue 27-11-18 Wed 28-11-18 16 Project Manager $1,280.00
20 3.2 Prepare appropriate
training modules
3 days Thu 29-11-18 Mon 03-12-18 19 IT manager,Trainer $3,360.00
21 3.3 Provides training to the staff4 days Tue 04-12-18 Fri 07-12-18 20 Trainer $2,240.00
22 3.4 Evaluate the performance 5 days Mon 10-12-18 Fri 14-12-18 21 Technical Offi cer $2,800.00
23 3.5 Training phase completed 0 days $0.00
Project Manager
Business Analyst
Project Manager
Technical Officer
Business Analyst
03-10
Application Programmer
Application Programmer,IT manager
Technical Officer
Systems Integrator
Data Entry Officer
Data Entry Officer
Business Analyst
Application Programmer
03-10
Project Manager
IT manager,Trainer
Trainer
Technical Officer
27-11
O N D J
Half 2, 2018 Half 1, 2019
Figure 3: Milestone
The milestones have been decided by evaluating the importance of completing the key tasks in
each stage of the project. The milestones provide a clear indication of completing a stage of the
project and the actual progress made towards implementing Dragon Naturally speaking
application. It also enables the Project Manager to plan the activities that are to be performed in
future. For instance, it is important to identify the capacity of the team members as it helps to
decide the actual time required for completing the project and the same can be communicated to the
stakeholders. Hence, the project team can be formed accordingly and suitable candidates are
selected as part of the project team.
18

GANTT CHART & PERT
ID Task
Mode
Task Name Duration Start Finish Predecessors Resource Names Cost
0 Project1 89 days Wed 03-10-18 Mon 04-02-19 $63,480.00
1 1 Planning 21 days Wed 03-10-18 Wed 31-10-18 $14,000.00
2 1.1 Prepare a proposal 6 days Wed 03-10-18 Wed 10-10-18 Project Manager $3,840.00
3 1.2 Drafting Project Charter 5 days Thu 11-10-18 Wed 17-10-18 2 Business Analyst $3,600.00
4 1.3 define duties to each team
member
4 days Thu 18-10-18 Tue 23-10-18 3 Project Manager $2,560.00
5 1.4 identify the existing capacity2 days Wed 24-10-18 Thu 25-10-18 4 Technical Offi cer $1,120.00
6 1.5 Identigy existing problem 4 days Fri 26-10-18 Wed 31-10-18 5 Business Analyst $2,880.00
7 2 Impmentation 15 days Thu 01-11-18 Wed 21-11-18 6 $9,520.00
8 2.1 Implement the plan 7 days Thu 01-11-18 Fri 09-11-18 5 Systems Integrator $5,040.00
9 2.2 Improve the server capacity 3 days Mon 12-11-18 Wed 14-11-18 6,8 Technical Offi cer $1,680.00
10 2.3 Purchase the required harware5 days Thu 15-11-18 Wed 21-11-18 8,9 IT manager $2,800.00
11 3 Installation 39 days Thu 22-11-18 Tue 15-01-19 10 $30,280.00
12 3.1 Installing Dragon
NaturallySpeaking software
3 days Thu 22-11-18 Mon 26-11-18 10 Application
Programmer
$2,400.00
13 3.2 Test the performance 6 days Tue 27-11-18 Tue 04-12-18 12 Application Programmer,IT manager$8,160.00
14 3.3 Evaluat the time taken to
respond the queries
4 days Wed 05-12-18 Mon 10-12-18 13 Technical Offi cer $2,240.00
15 3.4 Identify the impact on the server3 days Tue 11-12-18 Thu 13-12-18 14 Systems Integrator $2,160.00
16 3.5 Provid practical
demonstration to the user
7 days Fri 14-12-18 Mon 24-12-18 15 Data Entry Offi cer $4,200.00
17 3.6 Requesting 20 visitors to
use the application
6 days Tue 25-12-18 Tue 01-01-19 16 Data Entry Offi cer $3,600.00
18 3.7 Take the feedback to
evaluate the results
6 days Wed 02-01-19 Wed 09-01-19 16,17 Business Analyst $4,320.00
19 3.8 Make changes according to
the feedback received
4 days Thu 10-01-19 Tue 15-01-19 17,18 Application
Programmer
$3,200.00
20 4 Training 14 days Wed 16-01-19 Mon 04-02-19 19 $9,680.00
21 4.1 Explain the training needs 2 days Wed 16-01-19 Thu 17-01-19 19 Project Manager $1,280.00
22 4.2 Prepare appropriate
training modules
3 days Fri 18-01-19 Tue 22-01-19 21 IT manager,Trainer $3,360.00
23 4.3 Provides training to the staff 4 days Wed 23-01-19 Mon 28-01-19 22 Trainer $2,240.00
24 4.4 Evaluate the performance 5 days Tue 29-01-19 Mon 04-02-19 23 Technical Offi cer $2,800.00
Project Manager
Business Analyst
Project Manager
Technical Officer
Business Analyst
Systems Integrator
Technical Officer
IT manager
Application Programmer
Application Programmer,IT man
Technical Officer
Systems Integrator
Data Entry Officer
Data Entry Officer
Business Analyst
Application Programmer
Project Manager
IT manager,Trainer
Trainer
Technical Officer
O N D J F M
Half 2, 2018 Half 1, 2019
Figure 4: Gantt Chart
19

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PERT Chart
PERT is a management tool which is used for organising, coordinating, and scheduling the project
activities. The PERT is illustrated by a diagram containing the milestones in the project and the
tasks are inter-linked for indicating the corresponding activities that are to be performed for
achieving the milestones. With the help of PERT, the Project manager will be able to plan
supportive functions effectively which ensures completing the project on time (Sharma, 2018).
1 2 3 4 5 6
7 8
9
10
11 12 13 14 15 16 17
18
19
20 21 22 23 24
0
Figure 5: Pert
20

Conclusion
From this project plan, it can be concluded that it is necessary for Tasman Wilderness to upgrade
the existing technology in order to enhance competitiveness. The use of latest technology enables
to enhance the visitors experience which helps to generate more revenues as the visitors will be
able to obtain the required information easily. The voice-based search eliminates all the drawbacks
of the traditional method of searching the details on the website or using the Help Desk facility.
Hence, it is important for the management to use Dragon Naturally Speaking application in its
operations.
The project planning is one of the important phases of the project management as the resources and
budgets are allocated as per the reports prepared during the planning stage. The Project Manager
prepares a detailed project plan so that the available resources can be utilised to the maximum
level. Also, the expertise of the team members has to be evaluated in order to complete the project
on time and without compromising on the quality of the output.
21

References
 Beloborodko, A., Romagnoli, F., Rosa, M., Disanto, C., Salimbeni, R., Karlsen, E.N.,
Reime, M., Schwab, T., Mortensen, J., Ibarra, M. and Blumberga, D., 2015. ‘SWOT
analysis approach for advancement of waste-to-energy cluster in Latvia’, Energy Procedia
, vol. 72, pp.163-169.
 Fleming, Q.W. and Koppelman, J.M., 2016, ‘December. Earned value project
management’, Project Management Institute.
 IT Factory, 2016. The Echoes of Modern Voice Recognition Software, IT Factory, viewed
7 October 2018, < https://www.itfactory.ca/blog/the-echoes-of-modern-voice-recognition-
software>
 Samset, K. and Volden, G.H., 2016. ‘Front-end definition of projects: Ten paradoxes and
some reflections regarding project management and project governance’, International
Journal of Project Management, vol. 34, no. 2, pp.297-313.
 Shahabi, R.S., Basiri, M.H., Kahag, M.R. and Zonouzi, S.A., 2014. ‘An ANP–SWOT
approach for interdependency analysis and prioritizing the Iran׳ s steel scrap industry
strategies’, Resources Policy, vol. 42, pp.18-26.
 Sharma, R., 2018. The 7 Best Dictation Software to Buy in 2018, The Balance, viewed 19
September 2018 <https://www.thebalancesmb.com/best-dictation-software-4169711>
 The State of Queensland, 2018, Noosa National Park, The State of Queensland, viewed 19
September 2018 <https://www.npsr.qld.gov.au/parks/noosa/>
 Tourism Australia, 2018. Guide to Alice Springs, Tourism Australia, viewed 19 September
2018 <https://www.australia.com/en-in/places/alice-springs-and-surrounds/guide-to-alice-
springs.html>
 Trojanowska, J. and Dostatni, E., 2017. ‘Application of the theory of constraints for project
management’, Management and Production Engineering Review, vol.8, no. 3, pp.87-95.
 Verizon, 2018. A step ahead in speech recognition technology, viewed 19 September 2018
<https://www.tccrocks.com/blog/step-ahead-speech-recognition/>
 Wilpon, Jay, Giuseppe Di Fabbrizio, and Benjamin J. Stern. "System and method of
providing speech processing in user interface." U.S. Patent 9,177,551, issued November 3,
2015.
22

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Written Report
Executive Summary
The project report has been prepared for providing a detailed analysis regarding the actual impact
of using Dragon Naturally Speaking application in the Tasman Wilderness. The appropriate
justification has been provided regarding the cost and resources that are utilised while completing
the project activities. The cost-benefit analysis has been prepared after considering the costs and
the expected revenues that may be generated after implementing this application. The important
areas of management have been discussed which have to be implemented by the Project Manager
for successful completion of the project.
The last part of the report contains the implementation plan and post-implementation plan along
with discussing the risks involved while completing the project. The activities mentioned in the
post-implementation plan helps the management to secure the server and prevent unauthorised use
of data.
23

Introduction
The project report contains a detailed analysis of the impact of using Dragon Naturally Speaking
application in the Tasman Wilderness. The first part of the report contains a detailed cost-benefit
analysis and the viability of implementing this project has been evaluated by providing the
expected revenues that may be generated by using the new application. The possible revenue
generators have been identified and the profits expected from each revenue item have been
illustrated. The justification for including the non-technical team members in the project team has
been provided by explaining the type of job performed by them. The Work Breakdown Structure
has been developed for completing the project activities on time.
The latter part of this report provides a detailed explanation regarding the activities that are to be
performed by illustrating the implementation plan. The last part of the report contains the post-
implementation plan along with providing recommendations for overcoming the risks. The risk
management plan has also been prepared which contains the steps that are to be followed for
preventing the threats entering the server.
24

Cost-benefit analysis
The cost-benefit analysis provides an insight regarding the actual costs incurred while
implementing the VRT (voice recognition technology) in the Tasman Wilderness. The analysis has
been drafted by assuming that by implementing this technology, the management will be able to
25

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attract 90 visitors per day and the total revenue that can be generated by the online ticket sales is
expected at $204,750 per month. The other income sources include parking, cafeteria, and
accommodation from which the management will be able to earn more income. Since the
information will be available easily regarding the facilities that can be availed inside the park, more
revenues can be generated from camping and trekking activities (Gao and Low, 2014).
As indicated in the above cost-benefit analysis, the project team consists of non-technical
members. The objective of including the non-technical team members is because they provide the
required assistance to manager to complete the project on time. The Business Analyst provides
details regarding the viability of implementing this project and the total revenues that can be
generated by using VRT (voice recognition technology) in the business. The Data Entry officer
maintains all the records and communication details which are required while planning. These
reports are valuable to Manager as they provide useful insights regarding the type of information
shared with the stakeholders. This enables to maintain proper communication channel within the
team which enhances the operational efficiencies (Neuhofer, Buhalis, Ladkin, 2015).
The Managing Officer is one of the core team members whose job is to develop a communication
channel between the team members and stakeholders. The resources and materials required by the
team are procured with the help of Administrative officer which ensures that the right materials are
available with the team at the right time. The meetings are arranged by the Administrative officer
and the materials and other requirements are met. The trainer evaluates the training needs of the
employees and provides training for using Dragon Naturally Speaking application (Mittal and
Singh, 2016).
26

Managing the Project
The project management involves identifying various tools and techniques which can be applied
for completing the planned project activities. The project management consists of managing and
controlling all the aspects of the project such as project planning, resource utilisation, and
monitoring all the activities performed by the team. It is vital to contol entire activities so that the
tasks can be performed without any hindrance and the project can be completed as per the
scheduled deadline. The project management also involves stakeholder management which
involves identifying the different needs and aspirations of each stakeholder and the type of
information that has to be communicated to each stakeholder (Hunter, Fitzgerald and Barlow,
2014).
Manager can also take the help of various management tools such as Gantt chart, cost-benefit
analysis, and resource utilisation sheet for making important decisions. Preparing appropriate
Work Breakdown Structure enables to perform all the activities effectively and the time taken to
complete the tasks can also be ascertained. This is essential because the efficiency of the project
team can be ascertained by calculating the time taken to complete the tasks against originally
planned (Hoy, 2018).
The following management areas have to be considered by the management while implementing
the planned project activities:
 Cost Management
 Communication Management
 Quality Management
 Project Integration Management
 Stakeholder Management
 Risk Management
 Time Management
27

Work Breakdown Structure
28
Implementing voice
recognition technology
Project Management Implementation Training
Preparing Project
Proposal
Preparing Project
Charter
Defining roles of team
members
Evaluating the
hardware and software
requirements
Installing Dragon
NaturallySpeaking
Application
Testing
Taking Feedback
Modifications
Defining Training needs
Preparing training
modules
Training staff for using
Dragon
NaturallySpeaking
Application
Performance
Evaluation

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Monitoring, Review and Evaluation
The Project Manager has to implement appropriate control measures in order to monitor the
activities performed by the team members. This results in utilising the available resources to the
maximum extent and ensures completing the tasks as per the scheduled deadline. The Project
manager analyses various reports such as budget reports, cost sheets, time sheet, etc. for
ascertaining the actual level of the job completed by the team members (Fresh Books, 2018).
The project manager has to follow the steps given below in order to complete the project
successfully:
Scheduling the activities: In order to complete all the activities as per the scheduled deadline,
appropriate timetable has to be prepared by the Project Manager. This ensures completing each
task on time and helps to minimise the wastages. Planning the activities in-advance avoids last-
minute rush which enhances the efficiency of performing the activities (Ackerman and Thompson,
2017).
Budgeting: The budgets have to be prepared after considering the actual expenses incurred while
completing the project activities. The costing reports help to identify unnecessary expenses
resulting in minimising the overall costs involved in implementing the VRT (voice recognition
technology) in the Tasman Wilderness (Marcelino-Sádaba, et. al., 2014).
Quality of the output: The quality checks have to be performed at each stage for ensuring
achieving the overall objectives of implementing the new technology.
Developing channel of Communication: Communication matrix has to be prepared and shared
with the team members such that, the team members are aware of their supervisors. The
supervisors are the first point of the contact and all the issues faced by the team members have to be
reported to the supervisors (Mir and Pinnington, 2014).
29

Implementation Plan
Risk management plan
30

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Post-implementation Plan
The post-implementation plans have to be drafted as it helps to maintain the server and the devices
used in the Tasman Wilderness. The activities of the users have to be monitored in order to protect
the server and the application from getting corrupted. Hence, appropriate control measures have to
be implemented by the management such that the unauthorised use of data and the application can
be prevented. Another important aspect of is taking regular feedback from the visitors regarding
the performance of the application. This ensures that the needs and aspirations of the visitors can be
evaluated and Dragon Naturally Speaking application can be upgraded accordingly. The
management should develop an environment of continuous innovation and change in order to
sustain and grow in the competitive market scenario. Additionally, the server has to be updated
regularly so that the productivity of the employees can be increased as well as malicious activities
can be prevented (Scheibe, et. al., 2017).
32

Conclusion
From this report, it can be concluded that the various reports are prepared while completing the
project activities which ensures taking important decisions. The cost-benefit analysis provides an
insight regarding the actual costs incurred towards implementing VRT (voice recognition
technology) in the Tasman Wilderness. The revenue items are also illustrated which provides the
details regarding the revenue items. The total expenses are deducted from the expenses in order to
ascertain the viability of using Dragon Naturally Speaking application. This report is placed with
the stakeholders for taking their approval for using this application. It is important for the
authorities to use the latest application as the tourism industry is one of the dynamic sectors and it
also ensures providing additional facilities to the visitors.
The implementation and post-implementation plans are drafted in order to implement appropriate
control measures which help the management to manage the activities performed using this
application. The management has to identify the risks that can hamper the smooth functioning of
the operations which ensures increasing the productivity of the employees. Identifying risks also
ensure protecting the server from malicious attacks and unauthorised use of data.
33

References
 Ackerman, R. and Thompson, V.A., 2017. ‘Meta-reasoning: Monitoring and control of
thinking and reasoning’, Trends in cognitive sciences, vol. 21, no. 8, pp.607-617.
 Fresh Books, 2018. Keep the Train on the Tracks with Project Planning, Fresh Books,
viewed 19 September 2018 <https://www.freshbooks.com/blog/project-planning-master>
 Gao, S. and Low, S.P., 2014. ‘The Last Planner System in China's construction industry—
A SWOT analysis on implementation’, International Journal of Project Management, vol.
32, no. 7, pp.1260-1272.
 Hoy, M.B., 2018. ‘Alexa, Siri, Cortana, and More: An Introduction to Voice Assistants’,
Medical reference services quarterly, vol. 37, no. 1, pp. 81-88.
 Hunter, H., Fitzgerald, R. and Barlow, D., 2014. ‘Improved cost monitoring and control
through the Earned Value Management System’, Acta Astronautica, vol. 93, pp.497-500.
 Marcelino-Sádaba, S., Pérez-Ezcurdia, A., Lazcano, A.M.E. and Villanueva, P., 2014.
‘Project risk management methodology for small firms’, International journal of project
management, vol. 32, no. 2, pp.327-340.
 Mir, F.A. and Pinnington, A.H., 2014. ‘Exploring the value of project management: linking
project management performance and project success’, International journal of project
management, vol. 32, no. 2, pp. 202-217.
 Mittal, P. and Singh, N., 2016, ‘February. Speech based command and control system for
mobile phones: Issues and challenges’, In Computational Intelligence & Communication
Technology (CICT), 2016 Second International Conference on, pp. 729-732. IEEE.
 Neuhofer, B., Buhalis, D. and Ladkin, A., 2015. ‘Technology as a catalyst of change:
enablers and barriers of the tourist experience and their consequences’, In Information and
communication technologies in tourism 2015 pp. 789-802. Springer, Cham.
 Scheibe, A., Daniels, J., Kutner, B. and Lane, T., 2017. ‘A SWOT analysis of health service
access by men who have sex with men in South Africa: lessons for higher education
institutions’, South African Journal of Higher Education, vol. 31, no. 4, pp.219-233.
34

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