The paper mainly reflects on the organization “Yes Chemist Pty Ltd” which is one of the pharmacies in South Melbourne. It is found that the main aim of the organization is to provide proper health and beauty needs of the customers in addition to the pharmaceutical services. In order to improve their services, the organization wants to implement S/4HANA that would include HR, inventory management as well as accounting system by replacing the systems that are presently used by the organization.