Business Plan for Wall and Floor Tiling Services | Desklib

Running head: BUSINESS PLAN 1
Business Plan
Institution
Student
Course

BUSINESS PLAN 2
Business Plan
1. Executive Summary
Since its inception our Company has been offering Security, Payroll, Cleaning services, and
manpower supplying but currently another division of Wall and Floor Tiling has been launched.
This organization has a dream of providing better services to its customers than competitors.
1.1 Objectives
The goals for our company in the next two years are as follows:
Sales earnings increase progressively through year two
Continuous evaluation of service experience to ensure best customer satisfaction
Ensure there is adequate number of Tillers of service providers to our clients.
1.2 Keys to Success
The aim of this Corporation is to attract and retain an enormous consumer base and that is
basically why every objective is direct on the customer (Lo, Lynch Jr, & Staelin, 2007). As a
result, the fundamental keys to viability for our company are:
Offering high-quality services to our customers.
Steady contact with clientele in order to ensure they remain informed on the advancement
of their works.
Well-informed labor providers who will attend to clientele efficiently and with ease.
Ensure adequate customer satisfaction
Keeping KPI’s on higher end

BUSINESS PLAN 3
The mission of the company is to offer best quality services at cheap prices. We believe in the
good feature of trust (Sako, 2006). It is an intention of this business to have 100% client
satisfaction in regards to openness, time to completion, quality, and to find out new ways to
exceed the expectations of our customers (Chevalier, & Kashyap, 2011).
2. Company Summary
The entity is a limited liability company has its Tiling Division in New South Wales Australian
State. The Company is looking forward to sponsoring employees from abroad as one of its
strategies to achieving 100% customer satisfaction. At the moment, it does not have ample
resources to finance all its operations and thus it is seeking for a loan to finance the new Wall
and Floor tiling venture as the shortfall in the industry is huge.
2.1 Start-up Summary
The data used for the start-up of the new venture was obtained from research conducted in the
NSW area with other Wall and Floor tiling businesses. Inflation and other extreme economic
factors have been considered between estimates of these existing businesses (and when they
begun) and the present prices for expensed items. Most of the equipment to be used in the new
business activity such as tools will be purchased.
3. Services
This Company provides a broad array of services. As pointed out earlier, apart from offering
Wall and Floor tiling services, we also offer security and cleaning services but in this business
plan we are not concentrating on the former. This firm intends to take over the industry by
rendering the best services ever as opposed to other providers. The industry is undeniably very