Corporate Social Responsibility: Walmart's Engagement and Framework

Running head: CORPORATE SOCIAL RESPONSIBILITY
Business ethics and sustainability
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CORPORATE SOCIAL RESPONSIBILITY
Contents
Introduction.................................................................................................................................................3
Discussion....................................................................................................................................................3
Conclusion...................................................................................................................................................9
References.................................................................................................................................................10
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CORPORATE SOCIAL RESPONSIBILITY
Introduction
In this report external approach of Walmart’s engagement with CSR activities have been
analysed with identification of stakeholders and engagement channels for communication. Also
the ways that are adopted by Walmart to resolve CSR concerns have been presented and a
framework for CSR model has been explained for better understanding. Lastly recommendations
are provided that can be used by Walmart to improve further.
Discussion
According to European Commission CSR is defined as amalgamation of social and
environmental issues with business functions and interacting with stakeholders about such issues
and responsibilities in an autonomous manner (Moczadlo 2015). Further CSR illustrates a firm’s
liability to increase its positive effects and decrease negative ones by being citizen of community
and expressing consideration for social needs and wants in long term.
Framework of CSR practise model
Carrol’s CSR Pyramid
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CORPORATE SOCIAL RESPONSIBILITY
Fig: Carrol’s Pyramid of CSR
Source: Springer Open (2016)
According to Duarte, Gomes & Gonçalves (2014) Carrol’s CSR framework describes CSR as
activities that are carried out by firms to become economically profitable, abide with legislation
and to support ethical and social concern. In order to become socially responsive corporate needs
to abide with laws at priority so as to remain productive and ethical in approach that would help
to assist society with augmentation of money, time and talent.
The four obligations that community expects from corporate: (Ojasoo 2016)
Economic: obligations of corporate to produce goods those are beneficial for society and selling
them to be profitable. Hence to survive and leverage community needs for long time corporate
need to operate adequately their economic units to stay in business.
Legal: corporate should withstand with laws and other rules as because if they opt to be
negligible it can be serious for business. Example, corporate should abide with employment,
consumer protection and health & safety regulations.
Ethical: corporate should be ethically and morally responsive in their actions which are expected
by community above economic and legal obligations. Example, moral obligation for suppliers
and employees.
Philanthropic: corporate should be responsible to contribute to society through improvement of
lives of employees, public and local communities. Example, charity funding, staff engagement
in CSR initiatives
As an elementary condition of survival, Walmart has economic liability towards the society that
allowed them to produce and survive. As such economic expectation as part of social liability is
desirable as society expects and wants that Walmart as a corporate business be capable to
sustain. This is possible only when Walmart operates in profitability and is capable to offer good
returns to their shareholders so that they invest further in more resources to continue the business
operations. Thus basically society observes Walmart as corporate that can produce and sell good
that are needed and desired, so as an encouragement the society permits Walmart to take profits.
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