Legal and Ethical Issues in Web Technology

Running head: WEB TECHNOLOGY
WEB TECHNOLOGY
Name of Student
Name of University
Author’s Note

1WEB TECHNOLOGY
Introduction
Any organization having a particular shopping wen application might have been
through various legal and ethical issues. This organization discusses regarding a specific
start-up company which is trying to introduce a web application and this report lists the issues
that could be faced by the organization from the aspect of legal as well as ethical1. The legal
issue that has been selected for this particular assignment includes the necessity of data
privacy given the fact that they will keep personal as well as financial data on shoppers. The
ethical issue that is selected for this particular report are the things that they could do with the
user data that they have because the keep hold of huge number of user profiles and a record
of the activities carried out by them which might give clues to the interests that they hold2.
This would be valuable data to any sort of marketing organization.
Discussion
Legal issue
Transaction issues: The Australian Consumer Law is responsible for governing any
sort of transactions that is undertaken in any of the e-commerce websites in Australia.
Therefore if the organization does not abide by various laws and rules, the organization might
get into very major problems under violation of laws3. In case the business fails in providing
clear as well as complete description of the product, its cost as well as purchase details, data
regarding delivery which includes data about when the customer would receive the product
1 Dove, E. S., Joly, Y., Tassé, A. M., in Genomics, P. P. P., Committee, S. P. I. S., Burton,
P., ... & Hveem, K. Genomic cloud computing: legal and ethical points to consider. (2015).
European Journal of Human Genetics, 23(10), 1271.
2 Gu, Z., Wei, J., & Xu, F. An empirical study on factors influencing consumers' initial trust
in wearable commerce. Journal of Computer Information Systems, 56(1), 79-85. (2016).
3 Fernie, J., & Sparks, L. (Eds.). Logistics and retail management: emerging issues and new
challenges in the retail supply chain. Kogan page publishers. (2018).

2WEB TECHNOLOGY
and many other data regarding refunds and exchange, The Australian Consumer Law could
impose penalties on the business.
Property reselling: reselling of property is a major issues that could be faced by the
organization, this is faced when the employees within the organization as well as the
customers of the organization does not have enough knowledge regarding the rights of
reselling.
Buyer’s striking: this issue is faced by the organization without even the knowledge
of the employees. Various hackers of cyber criminals make use of social engineering
strategies for the purpose of tricking customers of the organization to get maximum benefit
out of a system of under attacking4. The attackers tend to gather the credential details of
various customers and then utilize them against numerous online activities of the victim like
asking regarding the customer’s favourite dress, these sort of questions are common
challenge questions that are used by numerous sites for the purpose of login as well as
authentication of account5. In case the site is tricked in providing the password after the
question for challenge is provided, then the customer using the same login ID as well as
password would be taken down.
Guessing passwords: the most common practice that is being used by hackers include
guessing the passwords of the users. This occurs when the user sets easy passwords that are
easy for guessing, such as birth date, birthday, name of a family member, own name, name of
the spouse, date of marriage and many more. These passwords are not only easy for guessing
by hackers but also by common people. The guessing of passwords by hackers might result in
4 Islam, J. U., & Rahman, Z. The impact of online brand community characteristics on
customer engagement: An application of Stimulus-Organism-Response paradigm. Telematics
and Informatics, 34(4), 96-109. (2017).
5 Albury, K., Burgess, J., Light, B., Race, K., & Wilken, R. Data cultures of mobile dating
and hook-up apps: Emerging issues for critical social science research. Big Data &
Society, 4(2), 2053951717720950. (2017)