Business Communication Research Paper 2022

Business Communication
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Executive Summary
The workforce of Process Leadership consist of employees from different background, age
and generation so the workplace communication expectations and requirement has turned out
complex as different generational people belonging to their diverse workforce show
considerable difference in use of communication methods and communication preference’s
and these together have posed obstacle in flow of information and adequate communication
amongst people and departments, further leading to resentment and discouragement at work.
This paper aims to examine and interpret the varying preference in communication tools
based on age and individual styles of workforces, will help to offer effective suggestions that
can be executed to close communication gaps that has leveraged to frustration, lack of
coordination and teamwork.
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Contents
Executive Summary...................................................................................................................1
Introduction................................................................................................................................3
Findings and Analysis................................................................................................................3
Summary....................................................................................................................................8
Recommendations......................................................................................................................8
References..................................................................................................................................8
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