Wilson Brothers Case: Organizational Design, Job Design, and Organizational Change
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This essay discusses the Wilson Brothers case and provides a brief discussion of the organizational structure, job design principles, and organizational change. It explores the advantages and disadvantages of the organizational structure, the impact of job design principles on employee satisfaction, and the benefits of organizational change. The essay also touches on topics such as conflict resolution, leadership style, and power, influence, and motivation.
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Running head: WILSON BROTHERS CASE
WILSON BROTHERS CASE
Name of student
Name of university
Author’s note:
WILSON BROTHERS CASE
Name of student
Name of university
Author’s note:
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1
WILSON BROTHERS CASE
Introduction
This essay aims to discuss the Wilsons Brothers case and provide the brief discussion
of the aspects of the organisation. The advantages and the disadvantages of the organisational
structure is provided in this essay. A discussion of the job design is provided in the essay.
The discussion of the decision making in the organisation is provided in the essay. The
organisational changes is analysed in this essay. The discussion of the work groups and the
teams is provided in the essay along with the discussion of any kind of conflict is provided in
this essay. The analysis of the influence, power and the motivation is provided in this essay.
Lastly, this report concludes with an appropriate conclusion for this essay.
Discussion
Organisational design and structure
The organisational structure helps in the development of the organisation in correct
direction. The organisational structure of the Wilsons brother limited is
Bob Wilson: Co-Owner-CEO
John Wilson: Co-Owner-President
Murray Brown: Executive MP Marketing
Ron Abrams: VP Operations
Dave English: VP Engineering
John French: VP Finance
Gayle Robillard: VP Sales Retail
Diane Ouellette: VP Sales Food Service
WILSON BROTHERS CASE
Introduction
This essay aims to discuss the Wilsons Brothers case and provide the brief discussion
of the aspects of the organisation. The advantages and the disadvantages of the organisational
structure is provided in this essay. A discussion of the job design is provided in the essay.
The discussion of the decision making in the organisation is provided in the essay. The
organisational changes is analysed in this essay. The discussion of the work groups and the
teams is provided in the essay along with the discussion of any kind of conflict is provided in
this essay. The analysis of the influence, power and the motivation is provided in this essay.
Lastly, this report concludes with an appropriate conclusion for this essay.
Discussion
Organisational design and structure
The organisational structure helps in the development of the organisation in correct
direction. The organisational structure of the Wilsons brother limited is
Bob Wilson: Co-Owner-CEO
John Wilson: Co-Owner-President
Murray Brown: Executive MP Marketing
Ron Abrams: VP Operations
Dave English: VP Engineering
John French: VP Finance
Gayle Robillard: VP Sales Retail
Diane Ouellette: VP Sales Food Service
2
WILSON BROTHERS CASE
Some of the advantages for the organisational structure are:
Promotion of the upward mobility: As the company, Wilson Brothers Limited
operates in the strong structure, the comprehensive management of the training
plan is easily achieved by the organization.
Simplification of the strategic planning:
Improvement of the training of the employees
Refinement of the process of decision making
Unification of the marketing message: The company could present the unified
front to the customers, investors and the vendors when any common message of
marketing has been utilised all through the organisation. The unified marketing
message could help the organisation with the better understanding of the goals of
the marketing and then do the extensive work all together for achieving the
targets. When several departments are included in the single endeavour, the
unified message of marketing could be helpful for the success of the project.
The upward mobility could be promoted significantly with the organisational
structure. The strong structure of the organisation is increasingly able to prepare
the qualified employees for the management. When this company is operating
under the strong structure, the comprehensive training plan of management is
significantly easier in creating and then executing for helping the maintenance of
the strong managerial core. The department could work extensively together on
the plan of development for helping the encouraging the training of the managerial
candidates within departments.
The organisational structure also permits the employees to gain the clear
understanding of the divisions among the lower, senior and the middle
management. With the operational structure in the minds of the management, the
WILSON BROTHERS CASE
Some of the advantages for the organisational structure are:
Promotion of the upward mobility: As the company, Wilson Brothers Limited
operates in the strong structure, the comprehensive management of the training
plan is easily achieved by the organization.
Simplification of the strategic planning:
Improvement of the training of the employees
Refinement of the process of decision making
Unification of the marketing message: The company could present the unified
front to the customers, investors and the vendors when any common message of
marketing has been utilised all through the organisation. The unified marketing
message could help the organisation with the better understanding of the goals of
the marketing and then do the extensive work all together for achieving the
targets. When several departments are included in the single endeavour, the
unified message of marketing could be helpful for the success of the project.
The upward mobility could be promoted significantly with the organisational
structure. The strong structure of the organisation is increasingly able to prepare
the qualified employees for the management. When this company is operating
under the strong structure, the comprehensive training plan of management is
significantly easier in creating and then executing for helping the maintenance of
the strong managerial core. The department could work extensively together on
the plan of development for helping the encouraging the training of the managerial
candidates within departments.
The organisational structure also permits the employees to gain the clear
understanding of the divisions among the lower, senior and the middle
management. With the operational structure in the minds of the management, the
3
WILSON BROTHERS CASE
workers could be extensively empowered for meeting and then exceeding the
standards of performance that could assist in the progressing in the trajectory of
their career.
It would facilitate the simplified strategic planning. With the utilisation of the
strong structure of the organisation, the company is allowed the better focus on the
single collection of the goals rather than the each group who is working on their
respective agenda. It leads to the flow the communication that is offered by the
organisational framework and the establishment of the respect and the
responsibility for the hierarchy of the company that is introduced with the strong
framework. It assists the company to utilise the resources in a proper manner in
pursuit of the goals of the company as it is opposed to the doubling of the efforts
or the experimentation with the options that are not in the best interest of the
company.
The good organisational framework would make the training of the employee
significantly easier in administering. It permits the training to be significantly
flexible on the basis of the alteration within the organisation. when the flow of the
information is regulated by the organisation structure, then the alteration in the
information are significantly easier in monitoring in the company vast program of
training.
Refining the process of decision making: irrespective of kind of the organisational
framework that has been chosen by the organisation, reporting channel is always
available for the decision maker.
Some of the disadvantages of the organisational structure are:
Increase of the nature of bureaucracy
WILSON BROTHERS CASE
workers could be extensively empowered for meeting and then exceeding the
standards of performance that could assist in the progressing in the trajectory of
their career.
It would facilitate the simplified strategic planning. With the utilisation of the
strong structure of the organisation, the company is allowed the better focus on the
single collection of the goals rather than the each group who is working on their
respective agenda. It leads to the flow the communication that is offered by the
organisational framework and the establishment of the respect and the
responsibility for the hierarchy of the company that is introduced with the strong
framework. It assists the company to utilise the resources in a proper manner in
pursuit of the goals of the company as it is opposed to the doubling of the efforts
or the experimentation with the options that are not in the best interest of the
company.
The good organisational framework would make the training of the employee
significantly easier in administering. It permits the training to be significantly
flexible on the basis of the alteration within the organisation. when the flow of the
information is regulated by the organisation structure, then the alteration in the
information are significantly easier in monitoring in the company vast program of
training.
Refining the process of decision making: irrespective of kind of the organisational
framework that has been chosen by the organisation, reporting channel is always
available for the decision maker.
Some of the disadvantages of the organisational structure are:
Increase of the nature of bureaucracy
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4
WILSON BROTHERS CASE
Lack of the proper integration among the various departments or the functions of
the company
Responsibility of the employees towards the project team and the functional areas
Job design principles
The job design principles are utilised for enhancing the job satisfaction of employees
of the organisation. It helps the Wilson Brothers Limited to provide the required help to the
employees using the approach of the job enrichment, job engineering, enhancing the quality
of the work life and the socio-technical life and the social information processing approach.
This helps the organization to manage a healthy work environment among the employees and
the managers could easily manage the employees.
Equity
Some of the issues related to the perceived fairness of the organization are:
The individual who is majorly responsible for the taking of the final decision for
hiring or promoting the employees would not use only the perception of their own but they
have to assess and then evaluate level of risk of the decision that is taken by that individual
on themselves and the organization. It is often seen that the promotion policy in the Wilsons
brother limited is not provided to the appropriate individual with the proper experience, rather
it is provided to someone who is preferred by the management of the organization. This leads
to the partiality among the managers and the employees.
Organizational Culture
The culture of the organisation has helped in the rapid growth of the organisation and
it provides the organisation with the required motivation and the idea for achieving
significant growth. The brothers manage most of the work that has to be provided extra
attention, and the employees help in functioning of the organisation properly. The managers
WILSON BROTHERS CASE
Lack of the proper integration among the various departments or the functions of
the company
Responsibility of the employees towards the project team and the functional areas
Job design principles
The job design principles are utilised for enhancing the job satisfaction of employees
of the organisation. It helps the Wilson Brothers Limited to provide the required help to the
employees using the approach of the job enrichment, job engineering, enhancing the quality
of the work life and the socio-technical life and the social information processing approach.
This helps the organization to manage a healthy work environment among the employees and
the managers could easily manage the employees.
Equity
Some of the issues related to the perceived fairness of the organization are:
The individual who is majorly responsible for the taking of the final decision for
hiring or promoting the employees would not use only the perception of their own but they
have to assess and then evaluate level of risk of the decision that is taken by that individual
on themselves and the organization. It is often seen that the promotion policy in the Wilsons
brother limited is not provided to the appropriate individual with the proper experience, rather
it is provided to someone who is preferred by the management of the organization. This leads
to the partiality among the managers and the employees.
Organizational Culture
The culture of the organisation has helped in the rapid growth of the organisation and
it provides the organisation with the required motivation and the idea for achieving
significant growth. The brothers manage most of the work that has to be provided extra
attention, and the employees help in functioning of the organisation properly. The managers
5
WILSON BROTHERS CASE
provide the employees with the required training and the skills that would help them to
undertake more jobs and execute the common tasks in significantly less time. This culture of
the company provides the required fuel for the rapid development of the company and the
expansion of the company in several countries.
Organizational Change
The change that has been implemented in the recent times in the organisation is the
improvement of the transportation of the products to the customers in the market. As the
company faces significant threat due to the increase in the prices of the petroleum in the
country, the company made a decision and placed several small stores of the company all
over the country. This helps in reaching to the customers easily and the transportation of the
goods is done as per the requirement of the stores and this helped in reducing the cost of the
transportation that was earlier done for the service of door to door. There are several benefits
that are gained by the organisational change when it is implemented in the organisation. some
of the benefits includes:
Increase in the motivation: as the leader has taken the initiative and promoted the
altered business plan, the employees would likely be significantly excited to achieve the
future goals of the company. This type of the action would provide the information to the
people close and are open to the new ideas as well as the willingness in adapting the
requirements of the market for the optimal success of the company. The employees view it
significantly presented and when the visibility is provided regarding the development for
maintaining the success in the contribution of the work.
Prediction of the challenges: When the adaptive plan has been created, the future
challenges would as well as likely be extensively discussed. In the anticipation of the hurdles
WILSON BROTHERS CASE
provide the employees with the required training and the skills that would help them to
undertake more jobs and execute the common tasks in significantly less time. This culture of
the company provides the required fuel for the rapid development of the company and the
expansion of the company in several countries.
Organizational Change
The change that has been implemented in the recent times in the organisation is the
improvement of the transportation of the products to the customers in the market. As the
company faces significant threat due to the increase in the prices of the petroleum in the
country, the company made a decision and placed several small stores of the company all
over the country. This helps in reaching to the customers easily and the transportation of the
goods is done as per the requirement of the stores and this helped in reducing the cost of the
transportation that was earlier done for the service of door to door. There are several benefits
that are gained by the organisational change when it is implemented in the organisation. some
of the benefits includes:
Increase in the motivation: as the leader has taken the initiative and promoted the
altered business plan, the employees would likely be significantly excited to achieve the
future goals of the company. This type of the action would provide the information to the
people close and are open to the new ideas as well as the willingness in adapting the
requirements of the market for the optimal success of the company. The employees view it
significantly presented and when the visibility is provided regarding the development for
maintaining the success in the contribution of the work.
Prediction of the challenges: When the adaptive plan has been created, the future
challenges would as well as likely be extensively discussed. In the anticipation of the hurdles
6
WILSON BROTHERS CASE
would require to be anyhow overcome, the leaders could allow the easy transition all through
the process by the knowing what could happen.
Discover the new area of the business: After the strategically analysis of the present
business plan with intention of the drafting of any new one, the company could discover the
practices that were previously working in the company and the practices that requires the
immediate change. It also offer the opportunity to develop the plans that combines with the
specific skills from the specific people who comprise of the ability of focusing solely on
particular project all through the completion. This concept of the knowledge regarding the
required skills in the projects helps in the efficient progress of the company.
There might be significant resistance to change when the change management is
considered. The stiff resistance could arise from the company, and it might emerge from the
within the organisational employees or the senior and middle management as soon as the
change management has been proposed. It would lead to the development of significant
inertia. When the people are accustomed to the specific working process of the organisation,
they fear the changes in the system that could damage the normal working. The other factors
that could make the resistance of the changes among the organisation could be the insecurity,
the loss of control, the possibility of the increased workload, the uncertainty and the surprise.
The growth of the employees could be immensely achieved and it has been observed
that any employee who is performing the similar task for any significant amount of time
might feel the requirement of change and the development of the skills. The organisational
change would help this kind of individual to develop the skills and then apply these skills to
the new changes. The individual would gain the significant job satisfaction as there would be
the feeling among the employee that the skills of that individual is being significantly
utilised.
WILSON BROTHERS CASE
would require to be anyhow overcome, the leaders could allow the easy transition all through
the process by the knowing what could happen.
Discover the new area of the business: After the strategically analysis of the present
business plan with intention of the drafting of any new one, the company could discover the
practices that were previously working in the company and the practices that requires the
immediate change. It also offer the opportunity to develop the plans that combines with the
specific skills from the specific people who comprise of the ability of focusing solely on
particular project all through the completion. This concept of the knowledge regarding the
required skills in the projects helps in the efficient progress of the company.
There might be significant resistance to change when the change management is
considered. The stiff resistance could arise from the company, and it might emerge from the
within the organisational employees or the senior and middle management as soon as the
change management has been proposed. It would lead to the development of significant
inertia. When the people are accustomed to the specific working process of the organisation,
they fear the changes in the system that could damage the normal working. The other factors
that could make the resistance of the changes among the organisation could be the insecurity,
the loss of control, the possibility of the increased workload, the uncertainty and the surprise.
The growth of the employees could be immensely achieved and it has been observed
that any employee who is performing the similar task for any significant amount of time
might feel the requirement of change and the development of the skills. The organisational
change would help this kind of individual to develop the skills and then apply these skills to
the new changes. The individual would gain the significant job satisfaction as there would be
the feeling among the employee that the skills of that individual is being significantly
utilised.
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WILSON BROTHERS CASE
Work Groups/Teams
The presence of the sales team in the company helped in the rapid expansion of the
company to new customers and provide them with the knowledge about the products of the
company and the services that are provided by the company. The team undertakes the task of
providing the required information about the company to the new customers all over the
country and appeal the customers towards the company.
Conflict
The effect of the conflict in the organisation is resolved as quickly as possible. In
some situations there have been reported conflict among the suppliers and the managers or
the managers and the employees. The counselling team that is implemented in the
organisation helps in resolving of the conflict with extreme rationality and ensure that the
conflict among the employees and the managers does not effect the working of the
organisation. The proper management of the organisation helps in creating the effective
understanding among the people of the organisation for preventing any serious conflict the
might lead to the damage of the reputation of the organisation.
Leadership style
The leadership of the company has helped immensely towards the expansion of the
company to new levels and the growth of the company as the successful food products
distributor. The hard work of the leaders, who are the brothers has helped in the rapid growth
of the company. The senior and the middle level management provided the employees with
the required skills for excelling in their duties and grew to be the effective leaders for the
company.
WILSON BROTHERS CASE
Work Groups/Teams
The presence of the sales team in the company helped in the rapid expansion of the
company to new customers and provide them with the knowledge about the products of the
company and the services that are provided by the company. The team undertakes the task of
providing the required information about the company to the new customers all over the
country and appeal the customers towards the company.
Conflict
The effect of the conflict in the organisation is resolved as quickly as possible. In
some situations there have been reported conflict among the suppliers and the managers or
the managers and the employees. The counselling team that is implemented in the
organisation helps in resolving of the conflict with extreme rationality and ensure that the
conflict among the employees and the managers does not effect the working of the
organisation. The proper management of the organisation helps in creating the effective
understanding among the people of the organisation for preventing any serious conflict the
might lead to the damage of the reputation of the organisation.
Leadership style
The leadership of the company has helped immensely towards the expansion of the
company to new levels and the growth of the company as the successful food products
distributor. The hard work of the leaders, who are the brothers has helped in the rapid growth
of the company. The senior and the middle level management provided the employees with
the required skills for excelling in their duties and grew to be the effective leaders for the
company.
8
WILSON BROTHERS CASE
Power, Influence and Motivation
Powers are extensively utilised by the leaders of the organisation for ensuring the
proper functioning of the company. Some of the powers that are utilised by the leaders of the
company are:
Information power:
Legitimate power
Reward power
Expert power
Conclusion
Therefore, it could be concluded from the above essay that the company Wilsons
brother limited could achieve significant growth and popularity with the implementation of
the some changes in some sectors. The organisational design and the structure helps the
organisation in the promotion of the upward mobility, Simplification of the strategic
planning, Improvement of the training of the employees, and the Refinement of the process of
decision making. The job design principles are utilised for enhancing the job satisfaction of
employees of the organisation. The culture of the organisation has helped in the rapid growth
of the organisation and it provides the organisation with the required motivation and the idea
for achieving significant growth.
WILSON BROTHERS CASE
Power, Influence and Motivation
Powers are extensively utilised by the leaders of the organisation for ensuring the
proper functioning of the company. Some of the powers that are utilised by the leaders of the
company are:
Information power:
Legitimate power
Reward power
Expert power
Conclusion
Therefore, it could be concluded from the above essay that the company Wilsons
brother limited could achieve significant growth and popularity with the implementation of
the some changes in some sectors. The organisational design and the structure helps the
organisation in the promotion of the upward mobility, Simplification of the strategic
planning, Improvement of the training of the employees, and the Refinement of the process of
decision making. The job design principles are utilised for enhancing the job satisfaction of
employees of the organisation. The culture of the organisation has helped in the rapid growth
of the organisation and it provides the organisation with the required motivation and the idea
for achieving significant growth.
9
WILSON BROTHERS CASE
Bibliography
Borkowski N. Organizational behavior in health care. Jones & Bartlett Publishers; 2015 Feb
15.
Carpenter NC, Berry CM, Houston L. A meta‐analytic comparison of self‐reported and other‐
reported organizational citizenship behavior. Journal of Organizational Behavior. 2014
May;35(4):547-74.
Graham KA, Ziegert JC, Capitano J. The effect of leadership style, framing, and promotion
regulatory focus on unethical pro-organizational behavior. Journal of business ethics. 2015
Feb 1;126(3):423-36.
Lazaroiu G. Work motivation and organizational behavior. Contemporary Readings in Law
and Social Justice. 2015 Jul 1;7(2):66.
Miner JB. Organizational behavior 1: Essential theories of motivation and leadership.
Routledge; 2015 Mar 26.
Miner, J.B., 2015. Organizational behavior 4: From theory to practice. Routledge.
Pinder CC. Work motivation in organizational behavior. Psychology Press; 2014 Jul 17.
Wagner III JA, Hollenbeck JR. Organizational behavior: Securing competitive advantage.
Routledge; 2014 Sep 15.
WILSON BROTHERS CASE
Bibliography
Borkowski N. Organizational behavior in health care. Jones & Bartlett Publishers; 2015 Feb
15.
Carpenter NC, Berry CM, Houston L. A meta‐analytic comparison of self‐reported and other‐
reported organizational citizenship behavior. Journal of Organizational Behavior. 2014
May;35(4):547-74.
Graham KA, Ziegert JC, Capitano J. The effect of leadership style, framing, and promotion
regulatory focus on unethical pro-organizational behavior. Journal of business ethics. 2015
Feb 1;126(3):423-36.
Lazaroiu G. Work motivation and organizational behavior. Contemporary Readings in Law
and Social Justice. 2015 Jul 1;7(2):66.
Miner JB. Organizational behavior 1: Essential theories of motivation and leadership.
Routledge; 2015 Mar 26.
Miner, J.B., 2015. Organizational behavior 4: From theory to practice. Routledge.
Pinder CC. Work motivation in organizational behavior. Psychology Press; 2014 Jul 17.
Wagner III JA, Hollenbeck JR. Organizational behavior: Securing competitive advantage.
Routledge; 2014 Sep 15.
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