Impact of Information Technology on Wireless Cafe Performance

This article explores the impact of information technology on the performance of Shanghai Wireless Cafe. It discusses the technologies used, organizational structure, and competitive position. It also provides answers to frequently asked questions about the cafe.

Introduction.
The article of the social networks have been known to go hand in hand with the widespread of
such network such as the use of the YouTube, Facebook and much more the use of LinkedIn
where we can now have some instant messaging, the sharing of files from peer to peer and
streaming of media as well in general. In the article social security have been accompanied by
risks in the security that have been highly exploited by the attackers in exploiting all the attackers
in the spread of the malwares to tricking the victims in to visiting the sites they intended or not
to. For instance, micro-blogging site Twitter has been a way for disturbing malware such as a
recent boot that merged MSN link spam with Twitter to get users to download malware.
According to Nazaro, any media where you have too many eyeballs is a direct delivering for
malware.
Literature review
In understanding the concept of information system we have to ask ourselves so many questions
such as the concept required and the technologies applied (Chetan, 2015).. In this concept of the
wireless café which offers fantastic food in Shanghai China we will need to know the type of
management information system they have applied. In offering the wireless access to their
network and the table instant messaging we will need the technology they apply starting from
their website (Squier, 2006).Assuming we are dealing with people who have no knowledge in
information technologies we can start by stating the idea behind the implementation of the
management information they have applied or they need to apply.

Part 2 IT support to Wireless Café Performance
If a good MIS is applied then we will expect that the performance of Wireless Café will rise
and that they will have more income. The following are some of the support IT technology
will offer to the Wireless café that will help in raising its performance. Some of this
importance are as follows.
The IT tech will satisfy all the needs through the use of such systems such as the
system for querying and those of doing analysis and much more those for the decision
support that will need to be made by wireless café.
Through the use of such technologies then the management of shanghai Wireless café
can be able to set their goals, plan strategically and this will help in evolving the plans
of the business and the entire organization.
It will make the management of marketing, the production department and the finance
of shanghai wireless efficiency to become easy.
There will be an improvement in the financial and statement reports for all the order
made may be in a particular day.
1. What kind of food does the wireless café offers to its customers?
Shanghai wireless café is restaurant that has majored its business in selling chilli pawns
which is laden with dandelions and sweet walnuts and the steamed crab and jicana spring
rolls with sweet butter for the starters (SWC, 2014). The main dishes are snap peas, cloud
ear mushrooms, fried watercress, crisp squab with an egg noodle and most of it all the
grilled beef and the noodles.
2. What are attractions of Shanghai wireless café?
Shanghai wireless cafe has been attracting many people due to its café having free
wireless access, and the very good table to table instant messaging. The structure of the
organization is the hierarchical one where we have the management and the other
departments under the management and the other people or staffs under different

departments creating a hierarchy. The evidence that Shanghai wireless enterprise on
showing that it performs the digital enterprise is the existence of a website.
3. What is the organizational structure of the Wireless Cafe?
Jimmy Kwok is the owner of the café. Lucy Zhao is the manager and William Feng is
one of the chef. Declining the demand and the pressures will reduce the rate and keep
with the competition from other existing cafes. The other pressure is the societal which
will help to ensure that the customers’ needs are met where we have to keep the food to
be hygiene, offering good services and the consistency in the wireless café services
(donald, 2017).. The problem with the societal marketing is that the producers are so
much interested in catering so much for the profit and the advertises which increases the
cost of production (Ctb, 2016). Who is the head chef? The head chef is William Feng.
4. What recognition has the Wireless Cafe received?
Receiving of the award of golden chopsticks termed as one of the best record survey
among any other restaurant.
5. What are the current job openings at the Wireless Cafe?
It has three openings and that is the technician job, assistant chef and the event manager.
6. How can you contact the Wireless Cafe?
Shanghai wireless café can be contacted via their email [e-mail] or landline phone
“55-223-667” as given in the website.
Part 3 Skill
1. What evidence does the Wireless Café web site provides that indicates it is a digital
enterprise? This has helped people in ordering food on the websites and offering
information to the people about the services they offer. People are able to have online
reservations where they can use Bluetooth, can print and even some internet access.
2. What market and societal pressures are unique to the hospitality industry in general and
to the Wireless Cafe in particular? Some challenges might be produced by the market and
the societal pressures which may make it to be better and very different from its
competitors. These societal pressure has forced them to offer the services at their best
level to their customers like offering the good foods and some internet services which are
best.

The following are the three questions one can ask when you are invited to the board
meeting with regard to the technology applied.
How will the café be able to compete with other new cafes that may emergence and
maybe opt to use the new and other better technology?
Will there be a possibility in future for the café to expand in its size in future?
If we happen to enlarge the Shanghai wireless café will it affect the structure of the
organization or will have to keep the old structure?
3. What are the technologies you have discovered and how can these impact business
operations? The use of the old technology has been experienced in many areas but the use
of wireless has enabled people to easily see it easy when they are need of ordering as they
will have all they need on the website. The idea that would recommend shanghai wireless
café to do is to maintain the use of the wireless connection technology so that they can
compete with their competitors.
4. Using Porter’s models as reference guides, consider the Wireless Café’s competitive
position with the following questions. Identify potential competitors of the Wireless Café.
It may not be difficult for other people to establish other cafes like the shanghai café.
New entry and the customer power should be the used and applied principles of Porter
(Marsdd, 2014).
5. What services do these competitors provide to the customer? Suppliers? Employees? The
wireless café has the power over its competitors because they have been using the new
technologies and this through the use of wireless Access in the café (ismail, 2012). The
services that are offered by the competitor might be similar to those of the wireless café
like the use of new technology like the wireless connections.
6. Which of Porter’s five forces have the highest influence upon competitive advantage in
the Wireless Café’s marketplace? The new entry force and the power of the consumers
are the porter’s forces to be applied here as if there are new entries to the same market
then they might lose customers.

7. What appears to be the dominant competitive strategy that exists in the Wireless Café’s
marketplace? Based on the power that shanghai has over their competitors they are using
a new technology and people are used to going to the wireless café and this has made its
name to be so popular
8. Based on your knowledge and experiences with social networking technologies and
systems, how could these enhance the Wireless Café’s visibility with customers
(current and potential)? With a good website they have some ads where their
customers can access their accounts on the Facebook, twitter and others on the
internet.
9. How could your suggestions in question 8 affect the Wireless Café’s operations?
When we consider all the facts that the use of the social network tech have helped
shanghai wireless café in attracting customers we can then say that many customers
have been transformed from using the old techniques and hence making them to
develop new systems so that they can be able to maintain their customers.
Conclusion
As seen from the above argument on the case of Shanghai wireless café we can say that it has
enjoyed good environment due to its existence and offering free wireless connections so that its
customers can access the menus, order for good or food without necessary having to wait for the
waiter to come to the table where one is. The system in their website has allowed instant
messaging and that is done on table to table messaging. The Shanghai wireless Café will be
needed to explore for more technologies that it can use to enable itself in becoming more
competitive than its competitors.
References
Chetan, K. (2015). CONCEPT, ROLE AND IMPORTANCE OF MIS. PRETORIA: linkedin.
Ctb. (2016, jan 24). Section 1. Understanding Social Marketing: Encouraging Adoption and Use of Valued
Products and Practices. Retrieved from Community Tool Box: https://ctb.ku.edu/en/table-of-
contents/sustain/social-marketing/overview/examples
donald, M. (2017). Why is the hospitality industry not always hospitable? chicago: QA.
ismail, R. (2012). Wireless cafe. cairo: rebinismail.

Marsdd. (2014, fEB 06). Industry rivalry and competition: Porter’s five forces. Retrieved from Marsdd:
https://www.marsdd.com/mars-library/industry-rivalry-and-competition-using-five-forces/
Squier, M. M. (2006). THE PRINCIPLES AND PRACTICE OF KNOWLEDGE AND MANAGEMENT. CAIRO:
University of Pretoria.
SWC. (2014, feb 12). Shaghai Wireless cafe. Retrieved from wiley:
http://higheredbcs.wiley.com/legacy/college/turban/0471705225/shanghai/index.html