Woolworths Management: Strategies, Theories and Challenges

Running head: WOOLWORTHS MANAGEMENT
Woolworths Management
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Table of Contents
Introduction..........................................................................................................................2
Research methodology.........................................................................................................3
Overview of the organization..............................................................................................4
Reason for choosing............................................................................................................7
Management strategies........................................................................................................7
Ethics and diversity..............................................................................................................9
Conclusion.........................................................................................................................10

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Introduction
Management theories have been evolving with time as each new era has distinct
problems of their own (Shafritz, Ott & Jang, 2015). New theories on management develop by
doing case studies on companies to identify the factors that make a company successful or
failure. It is to be understood that a single theory cannot achieve success for every company.
Research undertaken by Woolworth shows that, they have used several management strategies
based on theories to develop a customer centred culture and team within the workplace. In this
aspect, the management theories of the company are aligned with the generation of sustainable
sales with the growing momentum of food demand. In this aspect, Woolworth is evolving their
business to offer increased value and convenience to the consumer along with empowering
portfolio of business for pursuing ways to produce stakeholder’s value. Thereafter, the
management has to understand which theory is in relevance with their organization and can be a
benefactor to it. Recent theories such as knowledge management, risk management, quality
management, six sigma, core competencies, and others have some fundamental similarities, as all
of them emphasizes on improving the process of work and constantly providing better product
and service quality (Jones, George & Langton, 2013). The management also is obligated to
follow the ethics of the company. Social environment and politics play a crucial part in
determining the role of managerial function in an organization.
Woolworths Group Limited is an Australia based retailing company, which operates
extensively in Australia and New Zealand. This report will critically analyse the roles and
functions that managers perform and discuss the challenges and risks they face in the
Woolworths Group Limited. Moreover, it will also discuss what impact values, ethics and

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diversity have on this organization’s culture. The report will provide a rationale that discusses
research methodology and compares different organizational theory. Qualitative analysis and
authentic external sources will be used to prepare this report.
Research methodology
Within the concepts of strategic management, there are diverse ranges of theories that can
be used by the organization to focus on the interactive effect used for framing variables of
performance. In this aspect, it can be said that the success of the organization is not dependent on
a single element of isolation. The research methodology used by Woolworth is integrated with
resource-based management theory of the company. In this, it has been identified that
competitive edge is necessary for managing the organizational ability. Similar to this the role of
competitive advantage is deduced from the mutual reinforcing influence of the consistency
between organizational elements. In this context Gallardo-Gallardo et al., (2015) argues with the
fact that organizational unique system is the major source of managing competitive edge.
In this aspect, the management theory used by Woolworths is stakeholder there that is
used to create value for the stakeholders. In order to evaluate the way by which suppliers are
being treated by Wools worth in rendering them as suppliers, the method used by the research
was based on Post-positivism, descriptive approach for investigating the data within a specific
context of the organization. In this context, a range of data could be used consisting of archived
records for generating the strategy of theory. It has been found that in the case of Woolworth,
ACCC charged the organization of behaving in an unconscious was by demanding cash in the
year 2014. The program was labelled as Mind the Gap program that revealed that the company
has four major dimensions in their theory of management such as delegation of duty, lack of