Work Based Learning: Skill Audit, Personal Development Plan, and Operational Practice

WORK BASED
LEARNING
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Table of Contents
PART1 ............................................................................................................................................3
INTRODUCTION...........................................................................................................................3
TASK...............................................................................................................................................3
Undertaking skill audit and producing personal development plan............................................3
Operational practice that reflects progress in planning for undertaking work role.....................6
Identification of skills and knowledge required for work role....................................................7
Learning and progress with reflective logs and journals............................................................7
Report for planning for future career role...................................................................................8
CONCLUSION ...............................................................................................................................9
PART 2 .........................................................................................................................................10
INTRODUCTION ........................................................................................................................10
Planning and initiation of project..............................................................................................10
Progress of project throughout project life-cycle......................................................................12
Project completion and benefits................................................................................................14
Reflection and evaluation of experience at workplace with application of different theory....15
CONCLUSION .............................................................................................................................16
REFERENCES................................................................................................................................1
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PART1
INTRODUCTION
Work based learning is a proactive approach through which gap can be eliminated. Work
based learning is the educational approach of penetrate opportunities for students in workplace.
The approach of work based learning is the practice that offers real life practical experience that
can help in preparing students to face challenges that can be encountered in the world of
employment (What is Work-Based Learning (WBL)?, 2020). Marriott Hotels and resorts is
operating as Marriott international which is offering full time service in hospitality industry. The
international hotel was established by J. Williard and Alice Marriott in the year 1927 all around
the globe. The hotel is operating with more than 7000 properties that are operated throughout the
world and is offering variety of choices. There are various subsidiary companies that are
operated under the brand name of Marriott International which are- The Ritz Carlton, St. Regis,
Sheraton, Le Meridian, Westin and more (We Are Marriott International, 2022). Marriott
international is operating with powerful portfolio with 30 brand across 131 countries. This part
of the report will be discussing about the skills and will outline a personal development plan. The
project will be discussing about the progress and will also evaluate the skills and knowledge
which are required for specific job role. Lastly, this section of report will reflect learning and
progress for reflective logs and journals.
TASK
Undertaking skill audit and producing personal development plan
Skill audit is the information or process that is used for measuring and recoding the skills
of individuals or group of employees. Skill audit can also be termed as training need analysis
which helps in determining whether the company can meet their objective or goals and training
and development can be targeted more effectively (What is skills audit?, 2021). The process of
skill audit can be used to determine the skill gaps in company through which the organisation can
evaluate training requirements that can be offered to enhance the skills and competencies of their
employees. With the help of skill audit, this supports in understanding the required skills that
must be developed and will also support in identifying employees that needs training. In context
of Marriott H0otel, the skill audit for the role of HR Manager is defined below:
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SKILLS SELF ASSESSED
SCORE
SCORE FROM
OTHERS
DEVIATION
Communication 8 6 2
Negotiation 6 5 1
Organization 5 5 0
Time management 6 5 1
Team work 7 6 1
Problem solving ability 9 7 2
Leadership 9 8 2
Form the above mentioned skill audit program, this helps in evaluating the performance
deviations that can be improved by training and development. With the help of skill audit, this
supported in evaluating the training requirements through which such shortcomings can be
eliminated (Abishova and et.al., 2020). On the basis of skill audit program, a personal and
professional development plan can be developed that can be used for developing strategies
through which such shortcomings can be developed. In case of Marriott Hotel, a personal
development plan is depicted below for the work role of HR Manager in the hotel is defined
below:
Area of
improvement
Reason for
improvement
Strategies for
improvement
Duration Measurement
Communication
skills
The purpose of
improving
communication skill
is to allow others and
yourself to
understand
information
accurately and
By practising
active listening,
maintaining body
language, by
focusing in non-
verbal
communication
and by observing
2-4 months The
development in
communication
skills can be
measured by
reviewing
responses and
feedback from
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