WORK CENTERED ANALYSIS OF TELSTRA Name of Student Name of

WORK CENTERED ANALYSIS OF TELSTRA
Name of Student
Name of University
Author note

Customers Products
 Fixed retail broadband customers
 Telstra International
customers(Telstra.com.au, 2019)
 Stakeholders of Telstra
 Customers in Rural, remote and urban
Australia
 Digital activities as a part of core
operation framework
 IT, networks, commercial and NBN
delivery.
 HR Application to increase staff
interaction.
 Telematics has improved the vehicle
fleet operations.
 Better online services.
 Connected customer programs
Business Process
 Connecting every customers supports development of skills within the employees and
advancing the data security(Telstra.com.au, 2019).
 This manage and protect the consumer data and information and allow the customers to
enjoy safe service.
 The digital disruption also improved the staff of the training.
 It has also strengthen the privacy control at international level (Kiron et al. 2016).
 Provide opportunity to increase the low-income package and marketing of Telstra
(Telstra.com.au, 2019).
 The number of visits in Telstra for website Internet and cyber security also increases