Work and the Employment Relationship - BMP6005 Assessment 1
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This report discusses the value and importance of employee relations, employment law, different types of rights, duties and obligations of employers and employees, mechanisms for managing the employment relationship, stakeholder analysis, and the impact of positive and negative employee relations on different stakeholders in context to TESCO.
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BSc (Hons) Business Management(Top up) BMP6005 The Work and Employment Relationship Assessment 1 How employee relations can influence the behaviour of different stakeholders Submitted by: Name: ID: Content Introduction 0
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1 An explanation of the value and importance of employee relations inapplicationaswellasexplanationofthefundamentalsof employment law p Anexplanationofthedifferenttypesofrights,dutiesand obligations an employer and employee has within the workplace. Anexplorationofvariousmechanismsformanagingthe employment relationship and make justified solutions for a range of specific organisational examplesp A stakeholder analysis for the organisation and analysis of how stakeholderengagementandcontributioncansupportpositive employment relationshipsp An analysis of the impact of both positive and negative employee relations on different stakeholdersp Conclusionp Referencesp 1
Introduction The employee relationship refers to an organizations attempt to develop and maintain a positive relationship with its employees. The constant maintenance of constructive employee relations assists to keep employees loyal and more engaged in their work. For the following report TESCO Company is taken into consideration. The report will consist of in- depth understanding relative to relationship between employee and employer along with its value and importance. In addition to this it will different types of rights, duties and obligations an employer and employee have within the workplace along with stakeholder analysis of the chosen organization and its contribution in positively supporting ER. Moreover, it will analysis the impact of both positive and negative employee relations on differ stakeholders. An explanation of the value and importance of employee relationsinapplicationaswellasexplanationofthe fundamentals of employment law It is crucial for any organization to have effective and positive employee relations within their business in order to ensure that their organization performs optimally and all stakeholders are satisfied(Bičo Ćar and et. al., 2021). Given below is the importance of employee relationship relative to TESCO: Reduces organizational conflict: The effective and positive employee relations assist an organization to reduce the overall conflict that may arise within a business. In context to TESCO, employee relations helpthemanagertoreducethenumberofpotentialconflictsamongemployeesby establishing an open-dialog system to enhance communication. Increases productivity: Theemployeerelationshelpinenhancingtheproductivityofemployeeand management by introducing high level of communication within an organization. In context to TESCO, it assists management to improve employee productivity by ensuring al their needs are being satisfied which helps in establishing a string bong between the management and employees. Positive work environment: The employee relations help in establishing a harmonious work place environment by ensuring employees are treated with respect(Burrows, Jaskiewicz and Deephouse ., 2018).In 2
contexttoTESCO,employeerelationassistthemanagementtoensurethereisno discrimination among employees and all are treated as equals. Increases motivation: The positive employee relationship instills motivation among the employees of an organization in an effective manner. In context to TESCO, effective employee relations enable the management to motivate employees by ensuring that employee’s needs are being heard and corrective measures are being taken to resolve nay issues they may be facing. Discussing Fundamentals of employment law: The employment laws play and essential role as it provides employees with an appropriate work environment along with ensuring that their rights are being protected. The employment laws assist in ensuring that their work is valued and compensated accordingly (Regyand Malini ., 2019).Given below are few fundaments of employment law relative to TESCO: Individual employee relations: Employment laws enable the management at TESCO to ensure all employees are treated equally without any discrimination in order to establish better relationship between management and employees. Wages and remuneration: The employment laws assists management of TESCO to ensure all their employees receives adequate wages which are set by the government. This ensures fairness at work place and keeps employees motivated. Work conditions: It enables the management of TESCO to establish and implement necessary changes required to develop harmonious working conditions for their employees. This helps the organization to keep their employees satisfied and productive. Health, safety, and welfare: The employment laws help Management at TESCO to keep their organization safe and security relative to employees(Rendtorff ., 2019).It helps them to develop healthcare and welfare benefits for the employees in case of unseen scenarios. An explanation of the different types of rights, duties and obligationsanemployerandemployeehaswithinthe 3
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workplace.Anexplorationofvariousmechanismsfor managing the employment relationship and make justified solutions for a range of specific organisational examples The rights and duties of both employee and employer moves side by side. Employers describe most of the things by briefing job expectations, firm’s rules and employee rights to have safe and admiring working conditions. Employees must also abide to their part by giving extra efforts, following the rules of company and showing politeness to others (Butler ., 2018). Following are basic rights and duties they have within the workplace which are: - Safe and healthy working conditions– It isduty of employerto providesafeand healthyworking conditiontoall employees thereby taking care of their health. Unhygienic conditions and unsafe conditions may make them sick which overall effect firm’s working. It is right of employees to have proper hygienic as well as safe environment at work place. Employers at Tesco make sure they keep their workplace neat and clean so that their employees remain healthy and it does not affect their overall efficiency. Respectful and non-biasness treatment – It is duty of employers to make working environment biasness and discrimination free as it is punishable offence whether done on the basis of cast, colour, creed, sex under various national and international laws. It is also duty of employees to keep workplace biasness free as they are one who may indulge in these activities. Employers at Tesco make sure that they have constant look out at these issues within organization and make employee comfortable to report these issues, they impose penalties and sometime terminate defaulter when found guilty. Promote an open communication – It is a duty of employer to make sure that they communicate in a way with employees who let them have honest feedback and reviews of organization’s working environment(Chaudhary ., 2019).As this let them address issue within organisation properly. It is obligation for employee to communicate each and everything which employers want them to. 4
Employers at Tesco make sure that they have proper channel of communication which keeps grievances of everyone solved. Inspire and rewards – It is the duty of employers to give task with considering ability of employee to perform that task. Employer should inspire employee by achieving high standards this will motivate them to follow their leader. They should also give rewards and recognition to employees as it will boost self-esteem(Dahiya ., 2021). It is obligation for employee to make sure that they achieve given task on time as it may affect profitability of firm and they should consider rewards as motivation to work hard. Leaders at Tesco make sure that they inspire their subordinate by work they are doing and give them rewards as per their work which makes them feel good about themselves. This overall develops efficiency of company to achieve humongous targets. Offer career development – This is the duty of employers to provide career development opportunities as best way to motivate employee is to provide them growth in their profession. An employee work to their fullest when they have personal goals or dream to work towards. Itisobligationofemployeetoworkinmostefficientandbestwaytoget advancement in his career(Maurya and Agarwal ., 2019). Employers at Tesco makes sure that they give time to time appraisal to their employees which make them happy and give them opportunities in their career to grow. This in turn makes an organization grow and increase their profitability. An exploration of various mechanisms for managing the employment relationship and make justified solutions for a range of specific organizational examples. Tesco is one of the giant food retailers in market which aims to provide its employee necessary training and tools to accomplish their everyday task efficiently. The employment relation is a lawful connection between employees and employer. This subside when an individual do work under definite condition in exchange of monetary compensation. It should perform evaluation of psychological contract which is unwritten bundle of expectation of employers from employee that is different from a formal contract. They can use these contracts as it let employee see values and roles within firm. This psychological contract can be of two types:- 5
Horizontal – it center on social relationship between employer and employee who work together for a period of time in exterior of their formal grading. Vertical – this is a traditional employer-employee social relationship which follows proper hierarchy settings of leader and follower. If employers are more into vertical psychological contract this may lead to more specious relationship between him and employee because it let less growth of trust as well as commitments. Various factors which may affect psychological contract can be performance management system, when leader do not accomplish what he promised, aggressive organizational activities and justice etc. Keeping healthy relation with employees in a company is basic for its triumph. Employees’ relation basically concerned with aiding and solving issue related to individual that may appear out of or impact working environment. Better employee relation reveals that employee must feel good about their recognition(Tsourvakas and Yfantidou ., 2018). Tesco can also manage its employee relation in following ways:- Workerswant fairand just treatmentfromemployersand managers.Thus authorities must consider every employee on same page and treat them equally by avoiding employee nepotism. Employers should keep work of employee more dynamic by changing degree of challenge and should avoid giving monotonous work as it will keep them more engaging and active. Making regular contact with worker, keeping them well versed about firms policies;futureprospect,workingetc.makeemployeesfeelinvolvedin organization. Compensating employees with competitive salary in industry do not make them feel exploited instead it let them feel fuller utilization of talent. A stakeholder analysis for the organisation and analysis of howstakeholderengagementandcontributioncan support positive employment relationships A stakeholder analysis refers to the process of identifying the necessary individuals required for the operations of an organization. It involves grouping these individuals to according to the level of participation, interest and overall influence over the operations and 6
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determinesthemosteffectivewaytocommunicatewiththem(Seiner.,2019).The stakeholder analysis in context of TESCO is elaborated below: High power, high interest people (Manage closely): Individuals in this group need to be engaged optimally and great efforts are needed to keep them satisfied. In context to TESCO, it investors, executives and board members fall into this group as they are the most interested in business performance and growth. High power, less interested people (Keep satisfied): Appropriate efforts are required to keep this group satisfied, but not so much that they become bored with organizational message. In context to TESCO, their customers and sponsors fall into this group as they have high power over the organization but less interest in its operations. Low power, highly interested people (Keep informed): Adequate information need to be provides to this group to ensure no major issues arise. Individuals in this group are helpful with detailed business operations. In context to TESCO, its suppliers fall into this group as they have less power relative to the organization, but have high influence of its operations. Low power, less interested people (Monitor): The individuals in this group just need to be monitored and do not require high level of communication. In context of TESCO, it helps desk and customer services fall in this group as they just require monitoring in order to provide appropriate business direction. Discussing stakeholder engagement and its contribution to support positive employment relationship: The stakeholder engagement refers to the process that enables an organization to involve individuals who may be affected by the decisions organization makes or can influence the implementation of its decisions(Triantafillidou ., 2021).Given below is the positivecontributionofshareholderengagementinsupportingpositiveemployment relationship in context to TESCO: Clear vision: The stakeholder engagement enables the management at TESCO to provide their employees with a clear mission and vision by taking into consideration the needs and wants of all stakeholders of the organization. Voice opinions: 7
ThemanagementatTESCOisabletotakevoicesoftheiremployeesinto consideration by effective stakeholder engagement. This assists the company in making effective decisions for the business and its employees(Van Buren III ., 2020). Understanding needs: The stakeholder engagement enablesthe management at TESCO to effectively understand the needs of their employees which assists them to develop a strong and reliable relationship between the management and its employees. An analysis of the impact of both positive and negative employee relations on different stakeholders There are both positive and negative impacts of employee’s relations that have and influence on different stakeholders(Weiss,Schmidt and Hlava ., 2020). Given below is the impact of both positive and negative employee relations relative to stakeholders in context to TESCO: StakeholderImpact of positive employee relations Impact of negative employee relations EmployeesPositiveemployeerelations suchasmotivationand effectivecommunication help employees of TESCO to enhancetheirproductivity. Thishelpsthemtobe satisfiedandkeeptheir performance optimal. Negative employee relations suchashigh-levelof conflictsandinadequate safetyatworkcanimpact employeesofTESCOin decreasetheirlevelof motivationto work for the organizationalongwith reducingtheirprofession growth. InvestorsIthelpstheinvestorsof TESCOtounderstandthe needs of the employees for high performance as well as theorganization.Itassists Negative employee relations suchaslackof communicationcanforce InvestorsofTESCOto withdrawtheirinvestment 8
investors to make sure their investment will give greater returns. which can hinder the growth of their organization. SuppliersEffectiveandpositive employee relations allow the suppliersofTESCOto efficientlyconductbusiness withthemanagementas employees perform optimally intheirtaskinagiven amount of time. The suppliers of TESCO can beaffectivenegativelyif thereiszeroflexibility among employees and their communicating as it will lead toconfusingduringsupply and dispatch operations. CustomersPositiveemployeerelations allow TESCO to offer their customers the best products and services possible as they employees stay motived and alignedwithorganizational goals and objective Negative employee relations suchaslowlevelof satisfactionduetosafety, inadequate wages can reduce thecustomer’sserviceof TESCO. This can reduce the customer satisfaction. Board membersThe establishment of positive employeerelationsensures theboardmembersof TESCOthattheir organization and its operation will function in an optimal mannerforhigh-levelof growth and profitability. Thenegativeemployee relationscancauseboard memberstoobserve inefficiency in the operations of the business. This can lead tothemtakingactions againstmanagementto rectify issues. Trade unionPositiveemployeerelations help TESCO to have good and effective communication with trade union relative to wages and employee safety. Thisensuresaharmonious relationshipisestablished Negativeemployeerelation canimpactTESCO detrimentallyasitwill hampertheirrelationswith thetradeunionwhichcan cause work strike and fall-out withemployees.Thiswill 9
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between organization and the union. causelossrelativeto productivity and profitability. Conclusion From the above report is concluded that, it is crucial for an organization to develop a positive relationship with their employee in order to be productive and have high-level of efficiency in business operations. Moreover, the value and importance of employee relations along with the effect of employment laws on the organization. In addition to this how different duties of employees and employers affect the workplace of the organization. Furthermore, it was concluded how stakeholder analysis can assist the organization to understand and group vital members and how they can have a positive and negative impact relative to the employee’s relations within the organization. References Books & Journals: Regy, J. and Malini, D.H., 2019. Impact of high performance work practices on employee engagement in apparel manufacturing and retail firms.Prabandhan: Indian Journal of Management,12(2). pp.7-22. Rendtorff, J. D., 2019. Corporate Social Responsibility, Sustainability, and Stakeholder Management. InPhilosophy of Management and Sustainability: Rethinking Business Ethics and Social Responsibility in Sustainable Development. Emerald Publishing Limited. Seiner, J.A., 2019.Employment discrimination: Procedure, principles, and practice. Wolters Kluwer. Van Buren III, H. J., 2020. The value of including employees: a pluralist perspective on sustainable HRM.Employee Relations: The International Journal. Weiss, M., Schmidt, M. and Hlava, D., 2020.Labour law and industrial relations in Germany. Kluwer Law International BV. Butler, D., 2018.Employer liability for workplace Trauma. Routledge. Chaudhary, R., 2019. Corporate social responsibility perceptions and employee engagement: role of psychological meaningfulness, safety and availability.Corporate Governance: The International Journal of Business in Society. Dahiya, R., 2021. Enhancing Employee Happiness: Branding as an Employer of Choice. InEmployer Branding for Competitive Advantage(pp. 157-169). CRC Press. Maurya, K. K. and Agarwal, M., 2019. Perceived Organizational Talent Management and Organizational Commitment: The Role Employer Branding Attraction Value.IAHRW International Journal of Social Sciences Review,7(1). pp.142-147. Tsourvakas, G. and Yfantidou, I., 2018. Corporate social responsibility influences employee engagement.Social Responsibility Journal. 10
Burrows, S., Jaskiewicz, P. and Deephouse, D., 2018, July. The stakeholder identification handcuff: the case of Anheuser-Busch. InAcademy of Management Proceedings(Vol. 2018, No. 1, p. 12656). Briarcliff Manor, NY 10510: Academy of Management. Triantafillidou, E., 2021, April. Determinants and effects of employee involvement and participation practices in multinational Organizations. InINTERNATIONAL CONFERENCE ON BUSINESS & ECONOMICS OF THE HELLENIC OPEN UNIVERSITY 2021. Bičo Ćar and et. al., 2021, June. Industrial Revolution and Employee Motivation Evolution. InInternational Conference “New Technologies, Development and Applications”(pp. 624-631). Springer, Cham. 11